Engage patients the right way.

Provide a seamless engagement experience between your staff and patients using each patient’s preferred communication method. Our patient communication platform increases the efficiency of your practice and boosts patient satisfaction.

Patient communication channels for practices including text and email and chat
Enable Landline Texting
Contact Uploader
Multi-user Support
Custom Templates
Image/MMS Support
Cellphone Detector
Instant Alerter
Web-based Dashboard
Broadcast Group Messages
Instant Engagement
TCPA Compliant
Custom SMS Templates
Two-way Texting
Custom Phone Number
Blackout Hours

Reduce no-shows, save staff time and boost your online reputation.

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Patient Communicator

HIPAA-Compliant Two-Way Texting

Quit playing phone tag and easily send patient messages in our web-based dashboard. View message history, custom templates, and more to track and automate patient communication.

Appointment-based Messaging

Tailor templates based on the type of appointments you provide (new patient, adjustment, etc.), simplifying all automated patient communication..

HIPAA and TCPA Compliant

Some internet messaging services risk patients' privacy. Send and receive text messages from patients worry-free using a number of your choosing.

Doctible's Patient Communicator with HIPAA compliant two-way texting and the communication dashboard
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PATIENT REMINDERS

Reduce missed appointments to keep your schedule full

Save your schedule flow by easing the burden of late arrivals and missed appointments. Sync contacts from your EHR, set messaging intervals, and automate appointment reminders.

Easy Confirmations

Let patients confirm appointments without a single phone call from your front desk. You'll get notification alerts when patients confirm their next appointment.

Customize Text Reminders

Send automatic reminders from a recognizable custom phone number — not a short code. Personalize your greeting tags and tailor messages based on appointment types.

Doctible's appointment reminder dashboard and confirmations
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VOICE REMINDERS

Remind hard-to-reach patients with automated calls

Schedule outgoing messages (OGM) for patients who don't prefer texts to confirm upcoming appointments. Customize voice reminder call templates and give hours back to your front desk every week.

Optional Confirmations

Let patients confirm attendance with one button or let missed calls save a message to their voicemail.

Customize Your Calls

Set voice reminders to send at intervals of your choice. View, edit, and test your call scripts from our easy-to-use dashboard.

Doctible's Voice Reminders template and call scheduler
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Smart Messaging

Messaging powered by appointment data

Save time and send personalized messages to patients with details from your EHR. Targeted patient communication ensures the right messages reach the right patients every time.

Easy Communication Sorting

Sort patient conversations by appointment type, provider, exam room, and other data to manage your workflows quickly. 

Automate Situational Messaging

Create and automate patient after-care, reminders, parking details, intake forms, and more using email and text messages.

Doctible's Smart Messaging patient communication templates and contact method
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Traffic Alerts

Get patients to your office on time

Send directions based on patients' geolocation to your practice before their appointment. Use automatic appointment reminders with Traffic Alerts to improve your patient flow.

Improve Schedule Adherence

Geolocation-based traffic directions help patients navigate from wherever they are to your practice, reducing late arrivals.

Multi-Practice Friendly

Practices with multiple locations can get patients to the right location, preventing lost patients from showing up at the wrong office.

Doctible's Traffic Alerts navigation for patients
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Phones

Your fully integrated phone solution

Empower your practice with smarter phone integrations from Doctible that give you instant access to patient information during calls.

Instant Access to Patient Details

Automatically access key patient information during inbound calls.

Fully Integrated with Doctible

Enjoy seamless phone integration with the Doctible platform for smoother workflows.

Personalized Interactions

Ensure every patient interaction is informed and personalized with real-time data at your fingertips.

Doctible's Traffic Alerts navigation for patients

See Doctible in action.

If you want the best digital patient engagement and marketing platform, you need Doctible. See how it works by scheduling a demo.

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Customer testimonials

Healthcare providers love Doctible.

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“Very good customer support and friendly, helpful techs.”

Paula T.

Office Manager, Health, Wellness and Fitness

“Ease with which it fits our practice flow and convenience of reaching out to our patients quickly.”

Susan S.

Office Coordinator, Medical Practice

“All features are great, we especially like the 2-way texting, review section, one-hour confirmation with traffic alerts!”

Monica W.

Front Office Administrator

“It's great, our patients love the appointment reminders and being able to communicate with the office via text message.”

Fanrui Z.

Dentist, Hospital & Health Care

Doctible provides secure HIPAA-compliant, two-way text messaging to communicate real-time verses sitting on the phone for 45-Minutes to schedule an appointment.

Chonnie

Scheduling Coordinator

I love most the ease of use of the Doctible dashboard, the convenience of being able to text our patients in real time. I also like that our texting number is the same as out office phone number so there is no confusion for the patient. The integration on boarding process was easy and all of our staff learned the doctible software within a day.

Jackie C.

Office Manager/Front Desk

Doctible has saved me time in this office, confirming dental appointments, sending recall reminders and I can respond to the patients who ask specific questions without having to be on the phone all of the time. On an average, I would say that over 98% of our patients love all of the reminders, once I have explained it to them.

William L.

Dentist

Our experience with Doctible has been amazing. The service has allowed us to improve our customer service on multiple fronts, by keeping us in touch with people who come in contact with our office and brand. It has also allowed us to repair relationships and reach out to less-than-thrilled clients, many times before they review us negatively on public sites.

Megan D.

Director of Marketing

We are solving multiple business problems for us and our clients. By partnering with Doctible we are able to offer products a la carte, as bundles, and also as part of our all inclusive packages. The customer service the Doctible team provides is beyond I have received with any other partner. They go above and beyond to understand our user needs and reporting needs and collaborate with us and our other partners to ensure we and our clients are getting what they need.

Trent A.

VP of Marketing

This software is incredibly easy to use, it's fast and effective - the price is SO extremely low compared to the value of the product.

Whitley M.

Account Manager

At first, we were really surprised by how well it worked. We were please to learn that patients react better to text than they do a phone call.

Donna

Dental Office Manager

Fantastic experience with Doctible. They have helped our office with patient communication and in generating reviews. Their service is extremely reasonable in price and their services are truly valuable. I look forward to working with them in to the future.

Kathleen G.

Eye Care Practice Owner