AUTOMATED VOICE REMINDERS
Confirm appointments with one button
Stop manual outreach from monopolizing your time. Get in touch with hard-to-reach patients through automated voice reminders and manage your schedule more easily.
- Contact every patient according to their communication preference or other accessibility selection
- Use automation to save your front office from playing phone tag
- Personalize patient messaging to increase information retention and reduce no-shows
Confirm hard-to-reach patients with reminders
Confirming upcoming appointments with individual phone calls can be time-consuming. Streamline the process for staff and patients with one-button confirmation in Voice Reminders.
Automate calls to patients who have not confirmed their next appointment via text message and patients who prefer phone calls for important information. If patients miss the call, the message will be recorded to voicemail.
Connect with everyone
Increase your practice's accessibility for patients who might not use or check emails or texts regularly.
Reduce no-show Rates
Voice reminders can reduce no-show rates by 10-20%, translating to fewer wasted appointments, improved scheduling efficiency, and increased revenue.
Patient-focused communication
Reminders can also include helpful information about the appointment, preparation instructions, or parking details, enhancing the patient experience.
Send reminders and confirm appointments for hard-to-reach patients
Optimize your daily schedule and confirm all appointments easily with automated voice reminders.
Reach the unreachable patients
Boost patient retention with personalized reminders for upcoming appointments. Automated calls to unconfirmed patients save time and can be customized to be relevant for each patient.
- Tailor voice messages to the patient's upcoming procedure while staying HIPAA compliant
- Customize voice reminder templates with your practice information, the patient's name, procedures, etc
- Connect with every patient easily—no more phone tag
Free up staff time with efficient patient communication
Schedule voice reminders and appointment confirmation requests at custom intervals from the dashboard. Calls are made on your behalf from a recognized number and sync directly with your calendar, promoting efficient schedule management.
- Optimize your practice's calendar to increase revenue
- Schedule automated phone calls from your practice's number—not an SMS shortcode
- Automated reminders integrate seamlessly with scheduling software, eliminating the need for manual data entry
Customer testimonials
Paula T.
Office Manager, Health, Wellness and Fitness
Susan S.
Office Coordinator, Medical Practice
Richard C.
Provider Health, Wellness and Fitness
Dr. Marsh
Doctor of Chiropractic
Trent A.
VP of Marketing
Whitley M.
Account Manager
FAQs
Our Voice Reminders can be recorded to a voicemail.
Practices can view and edit the content of their messages as a written template. They can also send sample test calls to themselves to ensure voice messages are read correctly.
Voice reminders can be scheduled through the Doctible portal based on your office's preferences, the same as you would with a scheduled text message or email.
Patients can confirm by clicking 1 or voicing their confirmation. Next, the confirmation is routed back to your Doctible system, and your office can confirm the appointment before syncing with your EHR.
Outgoing Messages created by your "script" are read when the patient answers their phone. If they do not answer, it is recorded to their voicemail.
Send reminders and confirm appointments for hard-to-reach patients
Optimize your daily schedule and confirm all appointments easily with automated voice reminders.