HEALTHCARE REPUTATION MANAGEMENT SOFTWARE

Increase and improve patient reviews

Easily collect online patient reviews with automatic feedback prompts via text after appointments. Save time by letting patients share reviews on Google and Facebook with just a few clicks. Monitor patient satisfaction metrics to identify trends and take corrective action.

  • Automatically  collect feedback from patients
  • Eliminate manual review collection for your staff
  • Quickly take action and resolve issues
Demo Doctible’s tools
Review Alerts from Google and Facebook in Doctible's reputation management platform—public Review Stats with average review rating and total reviews.
Review Data breakdown in the Doctible online reputation management platform—Google and Facebook patient review details.

Manage your online presence    

Online reviews are vital for patients looking for healthcare providers. But, asking current patients for reviews is often time-consuming. Doctible's EHR integration automatically requests and collects patient feedback via text. Strengthen your online presence by responding to reviews and tracking metrics like average rating, total reviews, etc.

Learn how

Quickly boost online reputation

Negative online reviews can damage a practice's reputation fast. Proactively collect feedback and provide prompt responses to mitigate potential negative impacts and protect your online standing.

Attract more patients

The Doctible dashboard makes it easier for patients to provide feedback so you don't miss valuable insights or delay issue identification. Reinforce positive actions and stop negative ones quickly.

Understand  your patient experience

Understand how patients perceive their experience in a centralized platform. The dashboard pinpoints patient sentiment to identify areas of excellence and improvement.

Get more online reviews effortlessly

Elevate your credibility and enhance your practice's online visibility with automated review collection and management.

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Interact with patient reviews in real-time

Automatically send review requests and monitor mentions of your practice on online platforms like Google and Facebook. Our comprehensive view lets you quickly track trends and stay on top of your online reputation.

  • Collect feedback without manual action
  • Get more reviews for strong online reputation management
  • Increase your practice's online visibility so patients can find you easily
Learn how
Patient feedback message from Doctible, "Thank you for your visitor, how was your appointment? How can we make this experience better for you?" Weekly Review Stats from the Doctible dashboard.
Online review dashboard from Doctible with recent Facebook and Google reviews. New Review Alert from Google with patient's feedback and tool to respond to online reviews.

Expand and optimize your online presence

In the dashboard, you can monitor review trends and patient satisfaction metrics, allowing your staff to take action quickly. View all your activity on one online reputation management platform to respond to incoming reviews easily.

  • Centralize online patient feedback in one easy-to-use dashboard
  • Track average ratings and total reviews to gain valuable insights and improve your services
  • Empower your staff to take quick, informed actions based on real-time insights
Learn how

Get more online reviews effortlessly

Elevate your credibility and enhance your practice's online visibility with automated review collection and management.

Get started

Customer testimonials

Doctible made it easy for our patients to quickly and effectively give real time reviews of same day services and staff. Patients were able to select from just using the 1 - 5 star options or adding a comment.  All of this right from the phone or desktop.    

—Joy G., Office Manager, Medical Practice

We started utilizing the Doctilbe service so we could easily gather Google reviews from our existing patients. We went from only having 5 Google reviews to 99 5 start reviews. We also have the reviews connected to our website as a testimonials page and have over 900 5-star reviews there as well.

— Paul M., President/CFO, Health & Wellness


Doctilbe has definitely kept patient retention as people don't forget their appointment as often. Even bigger than that, every 2 months or after the patients first visit they send an attachment to give the patient the option to either review or give feedback to our office on what we can do better. This review generator has amplified our new patients like no other product. Would absolutely recommend it to anyone... and even better it does not break the bank.

—Michelle H., Practice Manager

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“I love the daily review feature and how easy it is to track the reviews that come in.”

Nikole D.

Manager Medical Practice

The most valuable part of Doctible is its ability to maintain and build your online reputation, and it's autopilot, you really don't have to put any thought into it.

Adam B.

Podiatry Practice Owner

Time is a problem and Doctible exceeded my expectations, especially with the review process and now even more so with the text messaging process, and I'm really looking forward to new products.

Dr. Marsh

Doctor of Chiropractic

Ease of daily use, simplicity of initial set up, integration, and excellent customer service. Creates cohesion with online presence. Nothing falls through the cracks related to reviews. Love that I can respond to a review directly from the platform.

Kelly Z.

CCO, Medical Practice

Doctible simplifies the process for patients to write reviews on sites such as Google and Facebook which makes it easy for offices to increase the number of quality reviews they receive from patients.

Sean T.

Dental Practice Owner

Our experience with Doctible has been amazing. The service has allowed us to improve our customer service on multiple fronts, by keeping us in touch with people who come in contact with our office and brand. It has also allowed us to repair relationships and reach out to less-than-thrilled clients, many times before they review us negatively on public sites.

Megan D.

Director of Marketing

Doctible has provided an excellent return on investment. The positive Google reviews are money. We are now getting new patients who when I asked who referred them they are saying “great online reviews.” Another plus is if a patient wants to leave a negative review, it goes directly to me the owner instead of being posted online so I get a chance tor respond. Overall we went from about a 3.5 star average rating on Google to about a 4.9 now!

Alex P.

Practice Administrator

We love Doctible! I love the ease with which we can gather reviews from our patients and reply to them. Also, it takes the pressure out of asking people for a review. This is a very helpful product for our practice.

Reni G.

Business Manager

Fantastic experience with Doctible. They have helped our office with patient communication and in generating reviews. Their service is extremely reasonable in price and their services are truly valuable. I look forward to working with them in to the future.

Kathleen G.

Eye Care Practice Owner

Since our facility started using Doctible it has increased our star rating on sites like Google, and has also lessened the need for patients to vent on Social Media and given them direct access to leave their positive experiences improving our presence there. It has allowed us to correct things that the patient is dissatisfied with before receiving other surveys or sometimes before even leaving the facility and has also given them a direct line to us. We love it.

Courtney O.

Patient Experience Coordinator

FAQs

How quickly are review requests sent to patients after their appointment?

You have the flexibility to choose when to send requests. You can choose to automatically prompt patients for a review if they have not responded to the initial message.

How do I know who's received review requests?

You can use the dashboard to see a list of patients who were sent a request and view their responses.

Are reviews collected using Doctible automatically published on Google and Facebook?

Yes. You can connect your Google Business page, Facebook account, and other online platforms so reviews are posted immediately. Moreover, you can respond right from the Doctible Dashboard.

What phone number will my practice use to send reputation management texts?

Online review request texts will come from your office phone number!

Get more online reviews effortlessly

Elevate your credibility and enhance your practice's online visibility with automated review collection and management.

Get a demo