Dr.Lovecchio is very kind, caring, and knowledgeable. Always a pleasure to see her. Staff is also good. Missed the cookies though.

Exclent customer service the Dr who examined me was very through and explain the ruslt very clearly and took his Time.

Very nice people and very fast service.

Everyone was so friendly & helpful. They make you feel very comfortable. So glad I made my appointment in Vernon. I will definitely recommend to all my friends. Thank you

This was the most thorough eye exam I have ever had. I really felt like Dr. Lovecchio took her time with me and addressed all my issues with my glasses. I give her 10 stars. The staff was also great !! I would highly recommend.

I highly recommend Dr. Rosanna LoVecchio and her staff. She is very proficient, very thorough, and explains everything in a thoughtful manner. I think it's the best eye examination that I have ever had. The office is clean and the staff are very professional. Everyone is very helpful and I think that Dr. Lovecchio is very kind and caring. She does a really excellent job .

Just a very positive experience.

I WAS SATISFIED, EVERYTHING WENT WELL.

I appreciate having the latest and most up-to-date equipment for checking my eyesight. Workers in the office were very efficient. I did not have to wait and found myself too great pairs of glasses

High level of professionalism, service and FRIENDLINESS!

Everything about the appointment was great!

Very informative and theral examination.

Staff was friendly and thorough. dr was pleasant and very helpful and did not rush me. she is helping me make the perfect decision regarding my choice of contacts. So I offer no complaints. Great job

Total Eyecare in Vernon, everyone there is so nice and helpful. Been going there for years, never had an issue.

Very professional and very kind to your customer

Everything was a breeze! Friendly service is greatly appreciated!!!

Thorough, helpful and friendly.

Always great service .

Everyone at Total Eye Care is extremely kind and so helpful!!!! Dr. Lovecchio is not only wonderful at what she does but just so enjoyable to be around ! Definitely the whole package and beyond!!!! Thank you to everyone there for professionalism and courteous ways!!!!

Upon arrival to the office I’m always greeted by a friendly staff., at both the Vernon and Jefferson locations. Dr Ripps’s always does an excellent job of explaining when I ask questions. He has a true passion for what he does and it comes across in the way he treats you.

I had an eye exam 12/16/19 and couldn’t be happier. The entire staff is fabulous. I’d recommend total eye care to everyone.

I’ve been getting my Eyecare and glasses here for twenty two years. Would not think of going anywhere else.

Everyone is friendly and the office is well-run and organized. Love Dr. L!

My husband and I have been patients of Total Eye Care / Dr. Lovecchio, for several years. We have been MORE than pleased with the competent care, along with the professional and friendly services that we have received! The entire staff goes out of the way to provide excellent customer service. A personal thank you to Yvonne who has gone over and above to help with special issues and requests that I have encountered; she, along with the entire staff, are to be commended on ALL levels! Thanks to everyone at the Vernon location. Joyce & Jerry Sroka

Staff is helpful & friendly. Everyone is very professional. Dr. Level hip takes the time to explain the results of each test.

To a person, everyone there is 100% for the client. From giving great feedback on eyeglass fashion to helping complete insurance. Customer service is impeccable as well. My husband and I travel from Andover just to have this experience. You all have our thanks.

Always a pleasure dealing with professionals. The pleasant warm reception that myself and my family get is always above and beyond. Thank you very much.

Everyone was very professional. Karen adjusted my final fitting & I was very pleased.

It was explained in easy to understand terms why it’s not time for cataract surgery

Zach was professional, well organized..The doctor was personable, really concerned about my vision and willing to send my report to my specialist in Newton. Dr. L is wonderful!!!

Everything about total Eyecare is fabulous! From the service to the amazing staff .... there is no better!

I was very happy with my visit today. Everyone was friendly and helpful. Dr Lovecchio was a huge help. Thank you to everyone at Total Eye Care....

Not a long wait. Very efficient and friendly. Explained everything.

Dr Lovecchio was extremely concerned about my dry eye and dry mouth condition. She did her best to try to find a solution to my problem and help me. Her efforts helped me feel better and gave me confidence in her Thank you!

Very professional and fast service. Everybody in the office is nice, polite and friendly. I am very happy with Total Eyecare.

Always a great experience. Very happy with all. Dr. Love is absolutely wonderful. She’s very personable and welcoming. I love that she explains everything in layman‘s terms. And we moved to Minnesota in January, but I will always return here annually for my check up because of Dr. Love. Thanks

Everyone was very helpful. Thank you. I’ll see you in a year for my next appointment ! Thank you! Rose

Everyone was professional and friendly and I felt so comfortable. Everything they did to my eyes, they explained as they went along. Great office.

Good checkup and great care by Dr. & assts. Thank you!

Excellent visit, care . No complaints.

caring and honest approach

Flexible prompt efficient

Everything went great

Polite staff and Dr

Always awesome service!!! The whole staff is amazing!!!

Fast professional service and very friendly staff

Got me in suddenly due to a scary situation. Took extra time to make sure everything was alright and that I was feeling better. Was truly interested in the outcome and wanted to me to let her know. Dr. Lovecchio always makes you feel at ease and explains everything in very understandable layman's terms. She truly cares and it shows.

If I could give you a rateing of 6, I would. Best service ever!

All was well

Friendly prompt service from everyone !

Diagnosed my problem and prescribed medication to correct it, and gave me a follow up appointment. Extremely professional but very understanding.

Appointment was given for next day which was appreciated. Staff friendly and professional. Dr diagnosed and treated problem conservatively which I liked.

Everything

The staff was welcoming and knowledgeable. The doctor took her time explaining everything to me and I received a thorough eye exam. I am a new patient and would gladly recommend others to Total Eyecare.

My appointment was 9:30 and I was taken on time. The tech who ran my tests was very personable and it was a pleasant experience. A couple of the tests with which I normally have some trouble, went very smoothly. I was very happy with this visit.

Yearly visit went well Great staff

Dr. Lovecchio takes the time to answer all my questions, I never feel rushed!

Helped me finally find out why I am having trouble seeing even though I got new glasses in February 2019. Came to Total Eye Care as I wanted a second opinion as I was concerned that the diagnosis from the previous place was not applicable.

The personnel/staff that I met this evening in Vernon were pleasant, patient, & professional! It was a pleasure to visit for a check up & an eye exam! Thank you so very much!

Excellent, friendly service. Very pleased.

Personable and professional care provided by all the staff especially the tech and the doctor!

Excellent eye exam, friendly and helpful from the exam to the eye glass selection.

What a wonderful experience, everyone was so curtious ,well spoken, and very well organized. They made me feel like I was a VIP. Thank you.

It was good thanks!

Great staff, very thorough eye exam

Total visit very friendly and professional. Thanks br. 😃👓

As always Professional, courteous and caring.

Ive been coming here for 5 years. Dr. LEVECCHIO and the staff goes above and beyond!! This is an EXCELLENT practice, very professional and attends to their patients needs! I HIGHLY recommend Total Eye in Vernon. Thank you for always making my experience a GREAT one!!

I felt very comfortable and taken care of at the Vernon Total Eyecare. Dr. Lovecchio was very attentive and her bedside manner was wonderful.

Excellent experience! Very helpful and caring staff

Staff is courteous and professional. Dr. Lovecchio is great.

Staff is very knowledgeable n courteous Made you feel comfortable Great group :)

Appointments always kept on time, and very friendly staff.

All good.

The best doctor i have ever met - Dr. Rosanna Lovecchio! She has a gift of explaining everything in plain and very illustrative language to a patient, that you not just get a paper slip, but with insightful understanding of your eyes and what needs to be done to improve or maintain your eyesight. Dr. Lovecchio is amazing and truly caring! Thank you so much, Doctor!

Great

Great Customer Service, explained everything thoroughly

The people at total eye care or total professionals and it is a pleasure to get my eye exam done there every year

Dr. Lace chia was very helpful explaining the difference between vision changes requiring a new prescription & other things that have to be corrected with surgery or medication

Everyone was very friendly and knowledgeable. Dr Patel identified what could be a very dangerous eye condition and promptly sent me to a specialist. Thank you

Everything!

Friendly staff, pleasant experience. Would recommend

Dr. Lovecchio and the staff at Total Eyecare do a very complete and professional job that make me very confident that my eyes have the best of care. I highly recommend their services

Dr. DelVeccio is the best. Very thorough. Staff is friendly and professional. Thank you!

Perfect eye exam.

It was an emergency for me. Very nice girls at the front desk and the doctor was amazing. She explained everything to me, answered all my questions and calmed me down. I have been going to Total Eyecare since the 1980’s. I was never disappointed. Thank you ladies!!!!!

Everything was done well at my appt today from the greeting upon arrival through the testing by the technician and on to Dr. L.’s excellent exam and thorough review of my examination followed by eyeglass recommendation and pleasant checkout.

Your staff is very efficient, dr lovecchio is wonderful.

Total eye care and especially Dr.Lovecchia are the best. I leave there confident I have gotten the best care and service. Will never go anywhere else.

The doctor was very nice and professional, she put me completely at ease with the exam. Rose was great to work with as she is very knowledgeable and friendly; she helped me pick out glasses I can live with!

Couldn't ask for a more attentive and caring group of individuals. I'm glad I found a Dr that I can trust and walks me through the entire appointment so I leave without any questions and concerns!

Everything was done very well - customer service and all staff was very helpful, nice and professional. I would have given 5 star but I have not receive my glasses as yet. Will definitely recommend.

Always friendly service and helpful! Jenna is a true treasure!!

You paid attention, diagnosed the problem quickly and everyone was warm and friendly

Absolutely the practice! Everyone is knowledgeable and so polite! Dr. Lovecchio is the best Hands down!!!

Everyone was very kind and professional. The doctor took the time to thoroughly explain what everything meant and she took time to answer all of my questions.

The preliminary testing is fast and thorough. The doctor visit is always very informative. She takes me step by step through each test and describes what is being shown. Understanding what I have to pay for glasses is explained clearly.

All good!!! Dr. Ripps is the best. Always a good experience. Lots of helpful, experienced people.

Dr. Lovecchio is so knowledgeable and at the same time easy going. Felt well taken care of!

Very friendly.

If hugging a Dr multiple times out of satisfaction of service counts than my experience at Total Eye Care in Vernon was stellar. Even the staff in training was confident in her prepping me for the doctor. Marika P.s. thank you for adjusting my prescription sunglasses,they fit snug now😎

Always get treated well at Total Eyecare. Professional, courteous,and knowledgeable. Location is convenient and services are always the best.

Would not go anywhere else for an eye exam! 🤩

The staff was very friendly and prompt in performing their work. The Dr was very thorough in explaining each issue he saw in my eyes. The office is well organized, clean and presents a professional atmosphere. I felt very comfortable as this was my first visit.

everyone was friendly and helpful!

Friendly staff, along with excellent eye exam. No waiting, appointment on time.

Dr. Levesque he is phenomenal! She cares for dr. Levesque he is phenomenal Carrie her patients and takes time to explain. She squeezed us in for eye infection; greatly appreciated.

Awesome

Staff friendly & professional. Of course, love Dr. L!!

I have been a patient and customer for 20 years. Always great service. Today they accommodated a last minute request to evaluate a new and pressing concern and got me in for an exam in less than 1 hour. Super.

As always great service and advice from the entire staff of knowledgable professionals.

Great place with better people.

Dr Lovecchio is outstanding. The rest of the operation, not so much.

Had a very good experience with the staff at the Lake Hopatcong office. Especially Sean and Suzanne. Looking forward to getting my new glasses Doreen E

Dr. Lovecchio is just wonderful!!

Dr Lovecchio was very thorough..took her time with me and explained everything to me..I'd recommend her to all!!! And Yvonne was very helpful also!!

Friendly and knowledgeable staff, good prices, doctor was kind and very down to earth.

Five stars- Excellent in all areas!

Friendly staff and barely any wait. Dr. Lovecchio was pleasant and knowledgeable as always. 😊

I have been with Dr Lovecchio for about 20 years. I would highly recommend her to anyone. She's great, caring and very thorough in explaining everything. I have followed her from location to location because she is that great.

Dr. Lovecchio and her staff are the best. Would not go anywhere else for an eye exam!

As always everyone was great. Friendly, knowledgeable and attentive to your needs.

We have been taking our son to different eye doctors all of his life. He has some special needs and really really poor eye sight especially in his left eye. It’s been hard to get the right prescription. You were AMAZING with him and we’re able to get him to be comfortable and get the right glasses. All 3 of us in our family had a great experience too. THANK YOU!! The Youngs, Warwick NY

Staff and Dr. were very helpful and professional.

The Vernon staff is incredibly helpful, patient, thorough, quick and efficient. Zack helped me with my scheduling issues flawlessly. Dr. Lovecchio is very personable and makes you feel instantly comfortable and Joyce was incredibly patient while helping me pick out glasses. Great team! Highly recommended!

The Vernon staff is incredibly helpful, patient, thorough, quick and efficient. Zack helped me with my scheduling issues flawlessly. Dr. Lovecchio is very personable and makes you feel instantly comfortable and Joyce was incredibly patient while helping me pick out glasses. Great team!

Total eye care is always top notch

Doctor Laveccio is the best and most relaxing doctor I've ever seen and made me feel comfortable

I have only seen Dr. Lovecchio twice, in my opinion she is the most professional, knowledgeable and kindest doctor I have ever met. Her office staff is excellent also. Highly recommend them.

Staff was very helpful and appointment was one time. The Doctor was great, she explained everything to me so I understood. Very pleased with the experience.

I love this office and the professionalism that is always given. Everyone is always willing to help pick out glasses and they make sure you leave happy.

The girls @ desk were willing 2 help me out 2 make visit as economical as possible. They also explained the billing completely. They also checked with my insurances. The examiner was friendly & efficient. The doctor was friendly & professional.

Great service! Need to be a little cheaper , in the pricing with co- pays. The $550 the insurance payed, should have been the cost.

Over all very nice and professional

Service good.

Everyone was courteous and efficient, made the whole visit enjoyable.

The service was great, the doctor amazing.

Very professional and friendly courtesy service.

personal attention

Very welcoming environment, friendly,thorough, and they have cookies..

Everyone is so nice and helpful!

It was all good

Dr Lovecchio is great! That’s why we go out of our area to keep her as our eye doctor.

Very friendly and helpful

All the staff at total Eyecare are super helpful, informative, and increasingly pleasant. Dr. Lovecchio is the easiest doctor to talk to, and is always upfront and explains the entirety of the exam.

Helpful

The Total Eyecare staff and experience is A+. They’re curteous, answer any/all questions and I never feel hurried.

No waiting, professional service and pleasant and clean store.

Thank you for seeing me Made my appt by calling the Franklin location, however appt was in Vernon I now know. to confim which location my appointment is at

Dr. Lovecchio was great. It’s been close to 10 years since I have had my eyes examined and she made the process super easy and very informative of what she was looking at. The pre-exam tests were also done very well and the staff to help with glasses selection were extremely helpful. Had I known it would be this easy, I would have come back years ago.

The service is very good. Everyone is kind and knowledgeable.

Thourough and friendly

The wait to see the dr. was long, however it did give me time to look/pick out glasses.

Very professional staff, it’s the only place I go to for my eye needs.

Very good service! Everyone very nice.

Great service

Overall, my appointment was very good, I was disappointed with the selection of styles available.

Everyone was very nice

Thanks to all the staff on my recent visit, was highly impressed with the friendly courteous service and the technolgy of the equivalent you have in the office, would highly recommend you to anyone Thanks David McAuley

All of the staff very knowledgeable very friendly and very professional dr. Lo Vecchio made it a wonderful experience explaining all of her knowledge about the eye so even I could understand it

Pleasant staff!

Great experience!

Your staff is awesome! Friendly. Patient.and kind. You are truly an example of customer service. It was a pleasure !!

Very courteous and efficient

Good service very friendly

Very nice and professional

Everything was fine. Like the suggestions on how to save some money.

Staff is very friendly and helpful

Great experience!! thorough exam and great staff. They explained everything.

Usual service

Everything was great. I only wish that you took Creditcare. I would able to get added services.

Organized and timely. Helped find the best price for me.

Friendly staff. On time appointment-did not have to wait. Doctor is very knowledgeable, especially regarding contact lenses and which lenses are best for you.

Great people took care of all my needs

Very professional and thorough service

This was the most thorough eye exam I’ve ever had! And all of the details were broken down and explained to me so that I could understand

Nice people

None

Great service!

The initial contact and gentleman that did my initial screenings was very good, polite and professional. Very pleased with my eye doctor contact, she was very thorough, explained everything and was extremely pleasant.

Customer friendly, couteous, fast and knowledgeable

I had a great experience at this location! Everyone was very nice and informative! I was happy to have the correct script and find a reasonable pair of new glasses!

Amazing people! I am not a regular customer ( until now! ) - I had an eye issue and they got me in on a Thursday night . I was quickly diagnosed, medicine request sent to my pharmacist, and started the healing process by 815 that same evening.

Wonderful staff, most modern equipment (no chemicals needed for dilation) and Dr Lovecchio is a treasure. Although I am moving to Vermont I will come back for future exams.

Courteous competent staff provided a thorough examination and fitting for new glasses.

Dr was very thorough and explained things very well

Great experience and looking forward to my prescription!

Staff was extremely helpful!

Everyone is thorough, courteous and Dr. Loveccio is the best!

Fantastic She is wonderful

Great service very friendly

All employees were extremely respectful and considerate. The atmosphere was very welcoming and everyone seemed to be enjoying what they were doing. If I needed any help everyone would be willing to help me no matter how long it took.

.

Love Dr. LOVECCHIO she is a wonderful eye physician. It is great too that they have evening hours for people who work full-time.

Dr. Lovecchio was very thorough and explained findings.. would recommend Total Eyecare..

They were wonderful

Dr. Lovecchio is a great doctor! She is extremely thorough in checking your eyes and is very pleasant.

Stafff very knowledgeable about their products and very friendly

Always a pleasure!

Great experience

Love this office.

Dr Lovecchio is amazing! Always spot on and the staff is friendly and so polite! Thank you for such a great visit!

Dr. Lovecchio is the best!

Everything from making the appointment to eye exam was great to chosing eyeglasses to getting them today

Friendly and knowledgeable employees. Dr. Lovecchio is wonderful.

They do a great job

Would no go anywhere else for an eye exam. The Doctor is the best.

Very thorough exam

Everything was well during this visit....especially loved the cookie!😀

Each person I dealt with was courteous and professional, and helped upgrade both my contact lense and glasses prescriptions. I’ve been a patient of Dr. Ripps for almost 30 years and wouldn’t trust my vision with anyone else.

From the moment you walk in you receive a warm welcome! The office staff is informative and courteous and caring. Dr Ripps gives undivided attention to every detail and you know your eyes are getting the best care!

A very happy office. Dr Ripp is always honest and steers you in the right direction. Wonderful, sweet staff, always accommodating. And the office is always super clean and comfortable.

Always a pleasure to visit total eye care

You do everything well.

On time, friendly and genuinely concerned about the patient!!!

Best I exam I ever had Dr. was wonderful thorough and lovely very patient very exacting. Staff was marvelous as well. Highly recommend them

Very nice and professional Staff . Staff is very friendly

Visit great. Lots of info to absorb. Technicians very knowledgeable & pleasant. Dr. A. Great.