Bell & Terrezza Optical Fairfield

4.9 / 5Overall Rating

1225 reviews

, Pensacola, FL 32506

+18504565059

Patient Reviews
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Everyone were very nice,and very helpful when it came to my problem when it came to my eyes Thanks

You guys were great Got in for full exam fitted for new glasses which arrived in three days! What could be better?Professional and efficient Rare these days Thank you. Seth Turkel

Staff is Outstanding...Mattie, was Awesome Very Friendly and Dr Bell, is the Best Eye Doctor...See y’all next year!!!

Great visit to your office. Everyone was very friendly and all of my concerns were answered. Thank you.

The young lady that did my first testing was great. She’s a real people person. This was first time being seen by Dr Bell he is a very good eye doctor.

Everything is very clean and safe, really Professional

Great that why I allways come back

Excellent service

Love to go their they are very helpful and friendly

Fast, friendly, and very professional..

Friendly staff. Not much waiting

Thank you your great service and nice employees y'all have friendly and the best service

Dr Terrezza is a good Doctor and tge staff wad very nice and helpful

Great visit everyone was informative step by step and exams were done in a timely manner

I was informed of EyeMed discounts. The examination was thorough and I was comfortable with the process.

Very professional, everyone made me comfortable even though I have a hard time in public.

Fast. In and out in seconds flat. Courteous and helpful

I always enjoy your friendly and helpful staff. They make me feel comfortable and they help me. I am 75 years young and I like my glasses to help me look spiffy by the face. They take time out and never rush me to make a decision. Thank you soo much for making my vision health check up pleasant.⭐️

Had to go back to have my contact's brand changed...took only a few minutes and my order took less than two days. Outstanding!!

Good experience from top to bottom. Staff was courteous and helpful. All were professional. Absolutely would recommend.

Wow! Super duper. My family have been patrons for many years.

Very friendly and helpful. Got me in quickly.

The Staff and Optometrists are excellent. They are experts at making you feel welcome and appreciated!! We thank God for such a wonderful place to get your eyes taken care of!

Thanks everyone wonderful!!

It was so easy. Thank you, I have been needing glasses a while. My sister helped me. Freddie

It was great!! Very friendly staff!

Very personable and quite professional. I could not have received better. Thank you

Very professional and right on time for appointment

So efficient and friendly!

Very easy visit. Not very long at all in the waiting room I like that. All of the staff was very helpful and friendly. The doctor was very helpful and friendly also overall a very easy visit. Thank you very much

Everyone one friendly and they waited right after I came in

I felt like I was given great service beginning to end of my appointment...on time, on point doctor and staff! Great service and can’t wait to pickup my glasses next week! Deb

Very patient with my handicapped brother . They spent twice as long with him as he said his glasses were "blurry " after he got his new glasses . So they did a second eye exam & corrected the script . Nice , helpful ,PATIENT people : )

I had an appointment yesterday and it was not like other doctors at all; my appointment was on schedule (really a few minutes before the scheduled time). The staff were friendly and took their jobs serious. The doctor was professional and took the time to insure that all my eye issues were complete. I recommend this eye clinic to anyone

The staff and service was wonderful

Compassionate

Excellent doctor, have seen him for years.

Every thing was awesome the people that work there are the most helpful and delightful would recommend them to everyone

Your staff is all kind and friendly. They're very helpful. Doctors are great too.

Everyone was so thoughtful and caring. I truly appreciate their kindness and professionalism. A SPECIAL "THANK YOU" to Dr. Terrezza for his CARING HEART. ❤ May God Bless You...

They are Friendly. Works quickly, and professional. I would like a more detailed explanation as feedback from the measurements, evaluations, and screenings. I would like the team to explain things so that i know the reasons for changes with my eyes.

i love dr terrezza ive seen him ny entire life and he is amazing. now my daughter sees him and he cares just as much about her vision as he does mine..his office will be the only office to ever see us...thanks so much guys ...

The doctor that examined my eyes explained everything to me the woman over where you pick your glasses at was really really nice he was over all of it a pleasant experience and I thank you for doing such a good job

is good

Everyone was so nice and profesional and very patient with me when I was trying contacts for the first time.

Answered all my questions. Very curious.

Welcoming and competent staff. My questions were answered and I can't wait for my new specs!

Dr. Bell is the best when it comes to your vision. He explains everything well, take time with you, most of answers your questions for him. Great job Dr. Bell keep up the good work. Staff is friendly not snobby what so ever. Thanks guys!!!👍👌

Annual exam

This was my first visit and it was a great experience. The staff was great and very knowledgeable. My wait time was on point with my appt. time and Dr. Bell explained everything with care. Thank you for a great experience.

Good services

I experienced an outstanding visit to your office and your team provided me with perfect treatment. Dr Terezza was amazing and so was the rest of your team. You all are the best.

Everything

Awesome service!!!

Dr. Bell and his staff provide excellent service.

Gooood customer service very friendly and kind the doctor's was soooooo awesome

My visit was awesome, they were very nice. All of them. I like this place .

They were very good with my 6 yrs old. I was very pleased how friendly and comfortable they were with him. My son was not scared not one single bit. They made him laugh and he was smiling the whole time. Thanks again y'all did wonderful.

Very friendly, professional and knowledgeable.

We arrived 10 minutes early and were seen almost immediately. Exams were very thorough and all staff were helpful and friendly. We are very satisfied.

It was great everybody was very Nice and made me feel very comfortable

Everyone was very friendly and took time to calm fears and answer questions. Thank you 🙏

The whole staff was friendly courteous and attended to me professionally.

Nice People at all times

Thanks Dr. Bell and staff.

The service at Terrazza always excellence

U done well on everything except the wait. I feel like I had to wait too long.

I liked it very much when Mister tries on whatever his name is the doctor broke it down and explained it when I was looking on the computer at the pictures of the back of my eye no one ever broke it down and explained that to me even when I went the first time to LensCrafter and there's post of the worldwide big eye doctor you know and they didn't even do what he done I really I really I really like that maybe understand cuz your eyes are very important part of your body and I thank you very much for that and I hope my glasses get back before 2 weeks but thank you very much

A more detailed eye exam than the last place I went to. Everyone is nice and very professional

I had a great experience! Everyone was very friendly and knowledgeable - plus I wasn’t there for as long as I thought I might be!

Everything was done well so professional I was comfortable and thank you guys for seeing me

When I checked in and completed new patient paperwork it was time for my appointment and there was no waiting. Everyone was very professional.

Always a pleasant visit 5 stars for sure.

Great job on everything you do

Good explanations of test results. Open dialogue. Genuine friendliness. Excellent service. Overall very positive experience.

Fast service

I liked when you guys Daya laded me eyes with the eye drops

The appt. was on time - no waiting. Dr. Bell was very efficient as was the lady that gave the pre tests. Very happy with my glasses.

First time there, everyone was very friendly and helpful

The service was great

Had a great visit as always . Love the greeting smiles. I wish you all a Merry Christmas and a Blessed New Year

Had a great visit as usual, tech was friendly, informative and professional, and Dr Bell was quick and professional. The ordering of New glasses was very professional. Will see you next year.

Very satisfied

I recommend everyone one I know to go to Dr Terrezza. Very professional from the moment you walk in the door from front office staff, to medical assistants, and of course Dr Terrezza who always lifts my spirits and makes me feel totally comfortable and at ease without stress. Should you need glasses, no worries, the ladies know their job inside and out. They will help answer any and all questions, adjust the glasses for that perfect fit, and for those not knowing exactly what you may want, these ladies will help you achieve find the perfect look that defines you! May God bless you all! Thanks for all you do to make the beauty of life visible!!!

First of all we were a day early driving from Crestview, and they were gracious enough to work us in without hesitation due to our error. From the moment we walked in we were greeted with a smile & great customer service. The optical tech that checked my niece Jacey’s eyes was the friendliest young female I’ve ever seen in this type of business. Very helpful & personable. The physician that did her exam answered all of our questions and explained thoroughly the change in her prescription. And finally to the sweet girl that helped my niece pick out her 2 pair of glasses. We will be back and recommend others to this office as well. The awesomeness displayed by the staff was just what my 13 year old niece needed to experience on what could’ve been a wasted day because of my “date” mistake. Y’all rock!! ❤️😃

The entire visit, examination, frame selection and lens order was excellent. Prices also were great.

Wouldn't have come back if it weren't great. Happy Thanksgiving.

Everyone is sweet .

I always have an amazing experience here. Dr. Bell is super nice and very through.love Hannah sje is an amazing tech!

You guys did an amazing job

Very nice/friendly and professional optical facility.

Was perfectly satisfied !

This was my 4th year in a row with Dr Bell's group who ALL very friendly and professional. Hannah, besides being easy on the "eyes", knows her job very well and how to make her patients feel at ease during the process. Brittany and TC great job showing me what glasses might suit me best. Dr Bell always aok. THANKS

Great 👍

Very satisfied. Everyone was very nice and helpful and I will definitely referr people to you. Thank you , Kerron Morgan

Staff was great

Thank you for your time and consideration! Great doctor!

Everyone is very polite and courteous they listen to you the doctors wonderful only thing I ain't like the selection of glasses if my insurance only covered

The Staff members are remarkable beyond words. They welcome me with open arms and make sure I was okay. I felt like I was at a spa. The environment was calm and soothing with positive energy flowing through out the entire building and the staff members had phenomenal attitudes like they truly love their JOB and they also was very knowledgeable. I would definitely recommend them to family, friends and coworkers etc.

Great selection options for glasses, great prices and awesome office and doctor. My appointment on Halloween day and the entire office was wearing awesome costumes! Had fun!

It was a good experience .

Very good and professional staff

Dr Terazze was great

All of the people I encountered were pleasant, thorough and helpful.

Very friendly & professional. Love Dr. Terrezza

Every thing were very good

On time and efficient

Friendly people good prices

Nice

Very good experience. I will go back. Friendly staff and a doctor.

Everyone wa very nice

The Customer Service Was Excellent

Good

Quick exam and responsive staff. Office was about 1/2 an hour behind at time of appointment but appeared to be caught up at lunch time.

Friendly physician and staff.

Very courteous and professional. Taken right in for appointment would highly recommend to others

All of the staff was very friendly and and helpful

The appointment was very convenient for me. The staff was very friendly and professional and very thorough! I highly recommend them!

Excellent Service with Friendly.

The technicians are polite and.very instructional step by step and informative about the reactions of the medication being used and of course dr. Bell is a wringer of a doctor, 6stars for himmmmmm.

Everything and everyone was very helpful and professional I was very pleased thanks to you all

My whole visit was pleasant, the staff is so attentive to the patients needs and I thank y'all for that

I like the friendly service I got when I first got there and the fast service I when I was in the examination room the nurse was very knowledgeable of what she was doing and the doctor was very willing to explain your outcomes from your examination In all on a scale from one to ten and ten being the highest I will say a ten on when I first got there until I walk out of the door Everything's was great

Absolutely great service. Love their team

Very prompt and supportive with all the type of service they do

Good service

Thank you for helping my daughter Kayla she really needs her glasses for School they are on the computer a lot at School another place we went to wouldn’t her her they just put tape on her glasses instead of helping her get another pair 👍🏽

Quick and courteous service. Friends staff... Lots of smiles. Haven't received my glasses yet but will update when I get them 😀

Everything was great as usual on yesterday. I was able have two appointments for both of my children the same day around the same. It means a lot for a working parent. The staff was wonderful as always. Keep up the great work.

Everyone was very nice and helpful and polite. I love Dr terrezza because he tells it like it is! I will be back

Each scheduled appointment with Dr. Terrezza Optical at the Fairfield Office is an enjoyable and pleasant experience. The Staff are very professional, courteous and pleasant. I want to personally thank Erica, she is so AWESOME! Erica has the patient of a SAINT, she always gives a 100 Percent Customer Service. Erica treats each and every customer with a personal touch of class. My personal opinion Dr. Terrezza has nothing to worry about he has the BEST Staff at the Fairfield Office. Thank you so much Erica and Team Terrezza Optical for an OUTSTANDING Customer Service.

All services was great just love it.

My vesit was very professional with kindness and patience added.Thank You!

Dr. Bell is the best doctor.👀 My glasses were the correct prescription last year. I did not realize how poor my eyesight had gotten until I picked up my glasses. I can not wait for my new pair to come .in.👓

Dr Bell was awesome,fast and knows his business. Very worth the trip from gulf breeze

Hey Everyone was Super nice .I did not like my glasses I chose they let me cancel the order the next day. I will go back to them for my next eye exam .Dr Bell was really was nice he answered all my questions and he it seemed he really cared. Great place if you need a eye Dr and glasses .

I just want to thanks Dr.Todd for a professional job he did with me and my eye on yesterday visit and felt very comfortable with him with my eye

Friendly, quick and courteous

"EXCELLENCE SERVICE"!!!!

Customer service is great.

The glasses side were helpful on figuring out how to improve my prescription sunglasses from my last visit that were making me dizzy. I only had them 9 months but that was apparently too late to fix the bifocal line and I had to order tinted single correction lenses. We’ll see if that is successful.

Good selection of glasses, everyone was really nice. Eye exam went great. Would recommend to everyone.

Everyone was extremely friendly and very fast service. I left very satisfied.

It was a great experience. I enjoyed how everything thing was explained to my me as a patient even though I was with my grandmother your staff talk to me. Thanks

Staff was super friendly and knowledgeable. Actually cared about me as patient and MY concerns. It was actually an enjoyable experience for the circumstances surrounding.

Very hospitable. Didn't wait or take long.

You all did good. I will continue on coming back here

Fast and friendly service. Great experience.

The staff is always friendly My appointment is on time,no waiting Dr T always answers my questions This is a 5 star review

Prompt attention. Smiley faces. Great atmosphere. Good service on the eye exams. Thank you so much.

It was an awesome 30 minute visit!!!!

It was a good visit and the doctor and the people that works there are very nice and friendly. God bless everyone and have a great blessed day.

Staff is very friendly and knowledgeable

Everyone that I had contact with was fantastic!!! I will recommend this office. Thank you!!!

You folks are great!

Very fast, thorough exam, got right into the room as soon as we arrived! Staff was personable and polite, Dr. Bell was a joy! I have never had such a fast visit to ANY type of doctor. Thank you for not over booking, I will be telling all my friends and family about my experience!

You were very helpful and very nice...

What was really good that you all had my son and myself at the same time where we didn't have to wait for one another.

1st time at Fairfield office, it was a great visit. Everyone was so friendly and helpful. Will tell my people to go there. Thank you

Great service been using you guys for years told a coworker about you he will making an appointment soon. Looking forward to my new WX Kingpin glasses

Excellent

I recently moved to Pensacola,.. the wonderful staff assisted me with directions on how to get there. The staff was so king and patient with my kids. Best eye visit we have ever been too. Thanks so much!

Good service !

Everyone did his job well and was very courteous and helpful.

Excellent experience with the staff and the level of professionalism. Great exam!

Everything were very good💯💯

Every thing

Was treated very well the exam went perfect. The lady that helped me pick out a pair of glasses was awesome. Very nice place

ALWAYS pleased with my visit with Dr. Bell 😊

I was not very pleased with the woman in checkout

Great services.

Staff was very nice and helpful!!!

OUTSTANDING!

Everyone was polite and courteous. Very professional, friendly and knowledgeable. I would refer anyone to you. Thank you

Awesome visit yesterday to Dr. Terrezza's Fairfield office. Hannah and the entire staff including Dr. T were awesome. Thank you.

I was pleased with everything! Everyone listened and responded appropriately. Dr. T was very thorough in examining my eyes and evaluating my vision. It was a good experience!

Very professional!

Everything was made easy & convenient. Staff was welcoming & very friendly

I had an issue with my eye and I was accommodated on the same day. I was even given a couple of appointment times. Whitney was very courteous and very helpful. Dr Bell WAS SUPER AMAZING and gave me great insight into my eye problem. Thank You

Very friendly, super nice and helpful

My experience was greatly appreciated and everyone was very nice and curtious have a good and safe and blessed day

Service friendly, quick, and efficient.

Good service, very professional.

such great service !

The receptionist was very polite and helpful the nurse was awesome she did a great job on the examination of my eyes she was polite and caring Dr. terezza was very kind and caring he is a good eye doctor would recommend him to everyone thank you 😊

Great Doctor and Staff !!!!

Got in quick. Everyone was very professional and friendly. Excellent experience. Highly recommend.

Everything was good the people are very nice

You were very attentive and concerned about my well being

From the reception desk. The Whole stall was great! Will highly recommend you! Thanks, even if the power went off!

Everything

Very pleased. Thank you everyone.

I was seen in no time. Great service! All staff were very kind.

Everything. Wonderful people

The whole experience was awesome. Compared to our last visit a couple years ago this visit was outstanding

You guys are very professional and courteous and I will gladly recommend you to anyone in need of a eye doctor

The nicest staff, very fast and friendly

Everything was wonderful no need for change

Dr. Bell and all those who work in the office are very wonderful people. They did excellent work. I’m very happy with Dr. Bell. He’s an exceptional man who cares about his patients. The staff explains just about everything that will go on in the patient room. I recommend Drs Bell and Tezzara to everyone i can

I got in and out quickly. Staff was very friendly and helpful.

The lady with blonde hair and an excellent attitude was the sweetest wish i could remember her name she was amazing with my autistic daughter thank you

Quick friendly informative care

Very professional and thorough

Everyone was friendly and knowledgeable. I felt very well cared for, in a professional and comfortable manner.

Everything was awesome

Customer service had improved tremendously from when I used to go to Dr Terezza office years ago...the receptionist and the scheduling staff was rude and it made me not want to try them again but the ladies there now and the doctor I saw were so courteous and helpful in every way possible. Thank you ladies and gentlemen at the Fairfield location!

It was my 1st time seeing Dr.Bell and I'm impressed excellent visit ,he gave good care explained everything throughly about test results and was able answer my questions and ease my mind, very professional

My grandson has autism and was a bit nervous of all the machines. He was treated very kindly and it made for a really good experience. Thank you!

Dr.Terrezza is wonderful, I have been going to him for over 15 years. His staff is always changing, yesterday when I was there one of his staff told me I could not have a test that I have had for 6 years at the same time I get my eye exam. She never once said I will ask Dr. Terrezza, she kept telling me my insurance does not pay for it. I was really up set and left the office came home and called my insurance and called back his office.She said I had to make another appt to get it done and I did 2 weeks from now. In the mean time she speaks to Dr. Terrezza and he has been doing that test for me for years. What ever happened to the customer is always right! There is more I could say but plan talking with Dr. Terrezza myself on my extra visit I have to make. Disappointed! Gave 3 stars because of Dr. TERREZZA not his staff.

Everthing good

I normally go to the palafox location but I will most likely return to the Fairfield office. The office staff at this office is by far nicer than any other office I have visited. I have been seeing dr Terrezza since I was 14. I trust him without question! I really enjoyed having Kat and hope that she will be the assistant for all my follow up care.

Very well dr terrezza very thorough.

I was treated with kindness and the staff was very professional.

I’ve been bringing my children to this office for over 10 years. Is and always has been great.

Excellent visit, punctual, thorough and professional. See yous again on the 13th 😁😎

Super nice staff! Awesome place. My kids and I wait less than 30 minutes each time, for the whole visit. Good job!

Staff cordial and professional. Very direct to lessen wait time. Dr Bell,thorough, excellent care, taking time to talk about all options. Excellent!

All was 👍 great

Friendly, professional, quick and easy. Fairly priced. A pleasant experience. Will continue to go here.

Very thorough, friendly, informative and were very helpful in picking out frames and discussing the options for lenses.

My appointment went very well everybody was very efficient anti-infective I wasn't in there for hours and hours I was in there and out of there and I have wonderful help picking out my glasses and going over the prices for the buy one get half off thank you

everything was perfect

I was told I should have been wearing glasses along time ago The people are very knowledgeable And genuine felt very comfortable

Always have a great experience during my appointments at Terrezza Optical. The staff is wonderful and make you feel comfortable and important. Thanks, Dennis

Always a pleasure to see Dr T.

This was by far the nicest Dr. I have seen. The whole environment made me feel so welcome. I laughed and made some very special new friends. Thank you so much.

Great job friendly staff

Staff was very friendly The Doctor was great I will be returning next year !

My appointment was at 3:15, and I was out before 4:00. I was truly pleased with the fast service.

Everyone we had contact with was kind and professional.

Great service

My appointment time was kept within reasonable timing. Staff was excellent and knowledgeable in anticipating the doctor's needs that allowed for an efficient visit.

I am happy with Dr. Terrazzo and his very caring staff. He and they are thorough and knowledgeable. Will continue as a patient of his at the Fairfield Drive location. I do think the glasses are a bit expensive, especially for those of us on a fixed income, but have no issues with the care I have received there and would recommend them highly.

Have always enjoyed visiting these folks. Everyone is professional and friendly.

The doctor did a great job with checking my eyes

This year I was able to arrive early For My Appt's so I got to pick my glasses frame's before my eyes were dilated. Which turned out great. Because I found that everyone in the office and the Optical center were extremely Friendly. And really explained all my questions and I found myself actually smiling quite a few times. Thanks a lot. Y'all were GREAT. So looking forward to next year.

I’m so grateful to Dr Terrezza for being such a caring individual. He’s a special kind of guy!

Employees are very good.

Very pleasant experience getting eye exam and new frames and glasses. Staff was very friendly and super efficient. Thank you to Hanna, Dr. Bell and Erica for doing a great job! -Alan Horna

Exam was thorough. Staff friendly and exam moved along smoothly

My visit was a pleasure from making my appointment to the time I walked out

You do everything with excellence! From the greeting to completion, it is obvious everyone loves their jobs! You are all shinning stars and we thank you for your enthusiasm and desire to serve your customers with outstanding care!!

I am very happy with the staff and the doctor. Would highly recommend this location.

Everything was done good and in good timing no long waiting you guys did awesome

Very Very Satisfied with Doctor and All Staff

This was my first time having my eyes checked here. It was a very good experience. Everyone that helped me was friendly and helpful. Dr Bell took extra time to answer some questions I had. I will definitely be going back for my next visit.

Everyone was extremely nice, polite and professional. I love the variety of frames to choose from