Arbor Eyecare - North Bend

4.9 / 5Overall Rating

1097 reviews

126 E 2nd St, North Bend, WA 98045

+14258312020

Patient Reviews
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Friendly doctor and staff. Very helpful. Very upbeat in these challenging times.

I wish the doctor would have worn a mask.

Professional, personable, and always thorough. Thank

Doctor was friendly, explained everything very clearly.

Everyone’s was kind, professional and informative. Dr. N explained why I was having trouble looking to the side when I was driving which I appreciated. She also explained everything during the exam . Thank you everyone. And have a lovely day😀

Dr N is wonderful! She is friendly, warm, professional and knowledgeable. She takes the time to address all concerns and explains information in ways I can understand. I appreciate her! Thanks, Melina Sauer

Everything and every member of the staff were great.

That Brian! Handsome, smart and personable. The folks working here are courteous, well-informed and patient in helping you make the right choices for you. A pleasant atmosphere and a good location.

Explained things very well

I was happy with the exam and price of new lenses. I will wait for a final review when the the new lenses are received. However the last set of lenses worked well and I expect the new ones will work well also.

You were all kind,curtious, helpful.

Dr. Was and always is great to be around. Set up nurse seemed to be having a bad day.

Knowledgeable and helpful doctor, assistant and office staff. Clear explanation to my questions too.

As always, excellent and efficient care from every staff member. Thank you!

The best staff in the business.

Very helpful in addressing my eye problem. Friendly atmosphere.

Dr. N has been amazing through this whole experience. She has been kind, compassionate, and caring. I will definitely be back for my regular eye exams!

I have been very pleased over the years how you address the needs of all your patients - how you take care of them. Thank you!

I appreciated how efficient everyone was - having me go pick out frames while dialating... and being all around warm and friendly while getting me in and out in an hour... thank you!

Very pleased with my experience. I just love the assistant, she's very pleasant, cheerful and attentive. Thank you! Kathy Hudgins

Dr. N was very professional and nice and answered all my questions. Marilla was also professional and kind. And the ladies in the optical department adjusted my glasses. Thank you, one and all!

What an awesome office! Everyone is so friendly and helpful! Highly recommend Snoqualmie Valley Eyecare!

I have received excellent care at Snoqualmie Eye Care and continue to receive excellent care.

you got me in with my fav Dr/angler Dr Duvall

Great service, nice people, excellent doctor

Excellent care as always!

Dr. N. was fabulous-- very bright, engaging, attentive and energetic. Her ability to connect with her patients is great!

Very professional service and prompt delivery of new glasses

Dr. N was very thorough! She answered all my questions and is a very kind person!!

I was very impressed with my appointment. All staff, from the Doctor and her assistant to the front desk and frame department were professional, friendly and efficient. I’ll be giving referrals to friends and family.

Everyone explains everything thoroughly. Listens and notes my issues with my eyes Very friendly staff and doctors

Everything was great other than receiving a text at 2:16 AM on a Saturday morning asking for my feedback.

Efficient appointment. Answered all my questions.

Great friendly service at the front desk. Medical assistant was informative and kind. Doctor was kind, patient, thorough, answered all my questions and provided great information.

Dr. Redick was great for the eye exam and Lisa was awesome helping me pick out eyewear... great care and always exceptional staff.

The office was bright and inviting. The staff members were friendly and knowledgeable.

Dr Redick was really helpful and patient when it came to finding just the right contacts.

Love coming to you guys though I feel like it’s very unnecessary to keep patients as long as you do! Most of my stay was me sitting there as people put information into the computer! Seems like that can be done at another time to speed things along! An hour is way too long

First time visit, Warm welcome. Thorough preliminary exam transmitted across internal-network. Dr. well prepared within (seconds) followed by physical exam. A good day.

Great experience great people very knowledgeable staff

Good thorough exam, professional team and didn’t spend a lot of time waiting. Up to date technology eye care is always good to see

I was very comfortable during my exam at Snoqualmie Eyecare. The assistant explained everything she was doing as she measured and tested my eyes. The doctor, who was new to me, was very friendly and encouraging -- I was concerned that my eyes had gotten worse, but after her exam she was able to assure me that my eyesight hadn't changed hardly at all and I would not need a new pair of glasses. All in all, a very positive experience.

Quick start. Everyone was very nice and helpful.

Was very happy with my visit. Everything was explained to me so I could understand any options. Dr N was great, I would not hesitate to see her again. She was very knowledgeable and caring.

My dr. was absolutely perfect! Well mannered, respectful. The beautiful assistant great. Hope I have them again next year! Sincerely ~ Cheryl Rogers

Comprehensive eye exam. Professional, courteous, friendly, and punctual. Dr. Duvall and his staff do a very good job.

I appreciate the kind and friendly staff. Dr. Reddik went over all tests with me. He was thorough and took care of all my eye care needs. I definitely feel cared for. Nice optical department and helpful in choosing lenses. Thank you very much!

Dr. Duvall and company are always the best. The care, time, questions and concerns are excellent. As my eyes age I feel confident i'm in the right hands. I'm glad to have been a patient for all these years. jonathan

Dr. N is very thorough. I didn't feel rushed and she took the time to answer my questions. I would definitely recommend seeing her.

Polite, knowledgeable staff with good "people skills" who take the time to BE with customers...the only thing i'll say for you to consider is that the woman who did my eye measurements (the RN who is certified in optometry) though polite, professional and forthcoming - answered my questions with "big words" - technical words that i did not understand - like myopia and others. She did not then offer to explain what the technical or pathophysiological term meant. Her answers to my questions would require me to prompt her to explain myopia, etc... (I'm an RN myself and Pt education is central to my role, so I speak with experience.) In educating Pt's one should use understandable language that is at the beginner level or whatever level the Pt is at. AND - she should be asking the Pt "any questions? " or "Do you understand?" I actually found myself feeling shy about asking her to explain more simply...

Very thorough. Felt a little pressured to purchase glasses. I think a better approach would be to discuss options but not go directly into writing a prescription.

I just felt very confident with my doctor and exam. Would encourage others to go as well! Thank you, Lynne Keohi

Great first experience at an eye exam. Thank you Dr Duvall for your patience and care for a ten year old.

Great customer service

Great service.

Everyone was very friendly and professional. I would rate them very highly. I did leave without a copy of my prescription for which I will have to return. I would like to have had a better visual comparison and understanding between my old prescription and new before I spent over $600 to buy new updated lenses for my glasses. I would have appreciated a demonstration and or recommendation from the doctor whether new lenses were in his opinion medically or optically necessary considering the difference and probable expense of new lenses or could I wait for awhile. God or bad this helps form an opinion about their business practices and whose best interest they serve. While I was very happy and satisfied with my experience I'm not an expert in this field and must rely heavily on their recommendations or lack of. This comment is not a complaint but an observation and feedback which may benefit future patients.

Good experience. The waiting room and staff is nice. The doctor took time and didn’t seem in hurry. If there were one thing to improve it would be to reduce the number of reminder emails, texts, and phone calls. There were a LOT and I confirmed 2-3 times.

Great experience with Dr Duvall.

I always get attentive and friendly service. I feel I receive a thorough eye examination. Staff is very friendly, nice.

Thanks

Great do doctors and great staff

Dr. Duvall is very good!

Apppintment was as scheduled

Excellent courteous care. Dr Dale is terrific and I leave knowing we have a plan😄😄her assistant today was also wonderful. Thanks to all.

Efficient friendly staff!!

Overall friendlyness Is awesome really appreciate the expertise as well thank you so much

They are so nice and really try to help figure things out. My family will not go anywhere else! They rock!!!!

Good experience

friendly staff quick appointment!

Excellent visit. All very friendly and efficient.

Great appointment...thanks!

I was unhappy about being asked to sign a waiver for my existing frames. I was using frames , previously purchased at SVE, and having new lenses put in. The waiver was, "in case anything happened at the lab. " If something happensto my frame at the lab, I would expect the lab to take care of it. Other than that, the service, as usual, was spectacular and top drawer.

Very friendly and caring.

Excellent service. Kind, engaging staff.

Staff is always friendly and caring.

Friendly, knowledgeable staff. I have been a patient for years

Nice office and very friendly.

I was grateful for the doctor's honesty with me. He took the time to explain what was happening to my eyes and recommended a good follow-through.

I will be back for all eye issues. So far. Thank you.

Everything was first rate. Great people, didn’t try to sell me something I didn’t need. Highly recommend!

Missed my appointment time. My bad. The staff worked me in when I did arrive. So graceful and understanding .Life is so busy ad complex... so nice to have providers who go thst extramile for heir patients. LOVE These people.

Snoqualmie Valley Eyecare has a very pleasant staff and facility.

Staff and doctors are always pleasant and helpful, Dr. Duvall listened to my concerns and took time to address them.

Explained options for my eye problems. Quick courteous and professional

Great experience and awesome staff. Thanks!

Nothing

Dr. Dale is great!

I had a very enjoyable experience. My eye exam was very thorough and I was impressed by the advanced technology used. My doctor was very personable and explained everything in a manner I was able to understand. I am happy to have found a new doctor!

Staff is so friendly and welcoming, everyone is very competent and knowledgeable. Office is clean and modern.

As always, good job.

N/A

Beat eye exam experience I have ever had!!!

MA was great at explaining and quickly getting me through the check up.

The service was great!

Everyone was pleasant and helpful. Dr. Dale is very thorough and puts me at ease.

Everyone was so nice and helpful, from the tech to the doctor to the woman who helped me pick out my frames. And the receptionist! Seriously, everyone! Thank you!!

Very courteous and professional.

Good operation, all went smoothly, staff excellent. Even fzBDe, yer boss. Hope y’all liked the dehydrates, good for the 🌽-e-ahs.....

Good visit

Kind and caring....efficient

I very much enjoyed going to your office. Everyone made me feel very comfortable. Thank you

Medical expertise is great

I really appreciate all the information that was given to me about my particular situation. The videos explaining the procedure were also extremely helpful. Everyone was courteous, polite, and friendly. I would definitely recommend Snoqualmie Valley Eyecare to my family and friends.

Very professional, informative as to what was going on with my eye. Cordial and friendly staff.

Great

On time and very professional

Everything! The experience was awesome! The check-in folks were on-the-ball and Dr. Dale was great (as usual). Thank you everyone & a Merry Christmas to all.

Long wait before doctor got to me.

The entire staff worked together to help me get my glasses within 24 hours after I had lost my old pair. I had no other options and everyone really helped me a lot.

Dr Duvall has been my eye doctor for years. He and his support staff are warm, friendly, highly professional!

Excellent visit amazed at the thorough checkup professional staff

Great experience as always!

Wonderful..everyone is so nice and make the patient feel like family..

Felt very confident in the abilities of the doctors.

Great service.

I really appreciate the great care I get there and would recomend you to anyone !!!!! Paul

Staff and Dr. Dale were awesome. My spouse had same surgery (cataract) and they were just as nice. Sara especially put me at ease with her professional attitude but was still very friendly.

Pleasant visit very Informative clean office everything seemed good to me

Taking that little extra time ... Love the front staff!!

I was surprised at the questions asked prior to seeing the doctor especially measuring my glasses; all this information is on the electronic health record. It made me wonder if this was standard procedure because I still waited an especially long time to see the doctor. At the Snoqualmie Clinic, I am seen immediately, asked if any information has changed, a review of my issue and Dr. Duvall arrives as scheduled; this is much more efficient and respectful of my time. I did like Dr. Livingston; she is very knowledgeable.

Dr. Duvall and staff are very caring, Professional, and informative. I have been going to this office for several years and highly recommend them.

Efficient and professional

Dr. Livingston is always amazing! Super nice and on time. We will request her next time.

Everyone was friendly, the appointment was on time, what more can I say. This was my first visit but after my experience I plan to be a long term customer.

Very fast and very thorough. Office staff is wonderful Dr. Dale is the best ever!!!

Timely and curtious service every time....

Leann is very friendly and positive.

Nice location and smooth process.

Prompt, professional and super friendly and knowledgeable!

Thanks so much to Dr. Dale!

Always fun, professional experience. Leave laughing every time.

It was the great service and care from every one. Thank You!

All was great! Leslie is wonderful as is Dr D

Great service. Knowledgeable staff. Efficient.

A+

I was very nervous initially, but Dr Duvall's staff were very friendly and made me feel at ease, very thorough, I had been putting it off, but I was glad I went.

Great professional office and staff.

You are all a class act, both professionally, yet more so, aesthetically when relating to patient outlooks for the future of 'insight' & 'outfight'! Thx 🤓

Good visit, informative

Worked me in quickly when I was shaving an eye problem

All staff and doctors are professional and awesome! The best eye place in the valley.

Thank you!

Everyone is very helpful & make coming in for an exam enjoyable.

as always, the whole staff is prepared to handle my needs. i am elderly and disabled so i appreciate extra care provided for me. professional and considerate. thanks you.

Dr was quite helpful in explaining all of the options for treatment.

Everyone was very friendly and the service was wonderful..

Another excellent visit. I cannot recommend Dr. Duvall and his staff highly enough.

Excellent

Everything you guys are great!

Every aspect of care was friendly, professional and truly caring. I feel lucky that we have such a fine health care facility / business in our valley.

Dr. Duvall is awesome! He is very thorough and explains things very well. The rest of the staff is also very professional and helpful.

Very professional On time Very detailed

Absolutely wonderful staff who made our experience with the entire family an enjoyable one. We have a young child who they treated with the utmost care and patience, conducting a very thorough eye exam, equivalent to one you'd expect as an adult but tailored to a child's needs and capabilities.

Thank you for your great care !!!!

After I was in the exam room it was explained to me why my wait was so long that morning. I would have appreciated someone coming out to the waiting area and giving us an explanation. It would have made the 40 minute wait more acceptable.

I appreciated your helping me with my insurance issues and overall care. I highly appreciate everyone's professionalism. Thank you very much.

polite, personable, friendly, not at all pushy with sales.

Your staff was outstanding!

Very friendly service and polite. I enjoy my time

Wait time was a little long.

Great staff

I love dr. Duvall . He's a very kind gentle man. He also cares deeply for his patients. He explains everything . I recommend to all my friends about him. Ty

I've been going to this practice for 2 decades (Dr. Karrick) and Dr. Duvall has really put together a very professional and competent team. This is my 4th time seeing Dr. Livingston and she's terrific.......well done!

Very efficient and profesional. My only comment to make a small change would to slow down the the part of test where you are asked "number one or number two?" Other than that everyone and everything was perfect.

Your service was great! There are too many texts and email reminders though.

Huh

Answered all questions Prompt service

Dr. Duvall and staff are always very nice and friendly and you know they have your best interests at heart. Great vision center

The entire visit & exam was excellent, thank you all

:)

Thank you for the attention to detail, professional and throughal examines and your location is not to shabby.

Everyone in the office is always upbeat, helpful and informative.

Good visit. Very thorough. Would recommend to anyone.

Everyone was friendly, competent and efficient.

awesome experience! Loved my time wth Tamra and my new glasses!

They are very professional and helpful.

U

So nice to visit office that is so Friendly and knowledgeable .Extremely helpful .

Everyone there was so friendly from check in to check out.

Great office. Nice staff.

Dr Duvall is always very professional and answers all my questions. He is also very friendly . Staff are focused and polite as well. The office kindly rearranged an appointment for me short notice as well. Thankyou.

Everyone was especially nice even though I was about 10 minutes late. The technician was very knowledgeable and efficient.

Everything

Great doctor, nice selection, good prices

Really nice people

I took my boyfriend's suggestion and visited Snoqualmie Valley Eyecare. I'm really happy I decided on this office. Everyone is very professional, super friendly and helpful. They listen and care about you and your eyes. If you need to stay within a budget, they will help you and make suggestions so you can choose what is best for you. This is my second yearly checkup and I will be back again next year. They even stay open late on Tuesdays. I highly recommended Snoqualmie Valley Eyecare.

Took care of me

All aspects of visit were good.

You always exceed expectations! I see good fortune in your future, thanks to you!

Staff were very present and engaged during the appointment.

All star service!!!

Efficient and professional

You guys made me and my family feel welcome and cared for. We will definitely be coming back.

Great service, love the selection of frames and lenses!!!

I was actually going to call you guys today and thank you for such a great experience. I felt so welcome. You took the time to educate me. YOU were on time and the lady that helped me choose my frames was so helpful. Thank you so much.

Everything was handled with efficiency and professionalism.

Great people with a great attitude

Appointment was quick, on time and staff was knowledgeable and helpful

Extremely nice staff and dr livingston was awesome! Being a first time contact lens patient and needed to get my eyes and vision figured I came here because i was frustrated with how i was being treated elsewhere.. Not here! They were so patient with me and took all the time in the world with me to make sure i got what i needed. I highly recommend you check them out! J Parsons

Excellent service. Staff is very kind and friendly.!the doctors explain everything

Was treated promptly. Staff was friendly and respectful. Felt very confident that I was receiving good care.

Great and friendly group of people dr. Livingstons was a very knowledgeable and friendly dr. Can't wait to come back and see her again

Great service and friendly people

The doctor and staff are very friendly and thorough

Awesome service and I was impressed how technologically advanced everything was.

Great personalized care. I felt that I mattered and no one rushed in and out hastily or stressed.

It was a great experience

Flexible to move my app around

Always kind and polite reception and great professionalism and care from doctors and all assistants...Love this place.

Awesome

I could not be more pleased with my experiences with Snoqualmie Valley Eye Care Associates. From the ease of making appointments to the detailed examinations, explanations, and follow up -- everything exceeds expectations. Thank you!

I always feel at ease in your office. Staff is friendly and yet very professional.

Always a great experience as usual. Friendly staff doctor takes so much time with me and explains everything clearly. Enjoy going there

It was a really positive experience. Both the technician and dr explained exactly what they were going to do as they went along. Very personable

Professional, courteous. Good experience.

Thank you very much for takeing such good care of my Eyes.

Professional, knowledgeable, efficient and friendly from examine to getting fitted for frames and lenses. Clearly explained costs and insurance coverage.

Good job 1st. Livingston

The OD, Technical Assistant and admitting employees were friendly, professional and prompt. Dr. Duvall quickly diagnosed my condition, explained it to me, and prescribed a pharmaceutical remedy to address it. All in all this was a great experience for me. The team at a Snoqualmie Valley Eye Care is first rate.

Great staff -- thorough and friendly.

I like the friendliness of the people that work at sno valley eye clinic.. I feel that you are interested in how I am doing and I appreciate the you take the time to talk with me about my eyes, but also taking the time to get to know me better.

My eyes are fairly simple to diagnose as my eyes are typically the same prescription and i am in good health so getting in and out was a breeze. I did it on my work lunch which is awesome making it convenient during the week. Thanks a Bunch!

Thorough and complete professional service, as always.

Everything was great! I appreciated Leann's patience with me.

Great service.

Very friendly and helpful people.

Every one was very helpful and patient. Very polite. Thank you

Everyone was extremely friendly and made me feel comfortable :)

Fine

The folks at Snoqualmie Eye Care provide excellent and professional service and care for your eye health, but always take time, communicate genuinely, and provide personal care for all.

I have been going to the Snoqulamie Valley Eyecare for many years. They are professional, good at their jobs, and very nice people. I would recommend them to anyone looking for good doctors.

Fast and easy as usual. Loved Dr. Blani.

I appreciate the work you all did for me yesterday. The only thing to question, even slightly, might be the wait between the initial work, and the second person coming in. I wasn't sure what was happening! But all was well, and all staff were lovely. Thank you

If I could give this place more than five stars I would! Everyone here was just superbly awesome. They made me feel very welcome and were very attentive to work with my needs and find out exactly what I needed. I love how everybody was super kind and patient(especially the 49er woman). I would recommend this place to every single person needing eye care 120%. This will definitely be my place for any future eyecare needs I have. Thanks for all your help!

Long wait for Dr.

Very pleasant experience. I liked that you checked in advance what my insurance covered. Everyone was knowledgeable in what they were doing too

Visit went very well, thank you --- everyone is super professional as well as super friendly, AND on time! A SUPER combination of qualities and I'm very glad to have chosen you for my service. Thank you!

Your staff took time to find out answers for me even though I live 2000i miles away. She took my name and number and within minutes called me back. She was not hurrying to hang up but took her time to help me. I was so impressed and grateful :)

You guys are great! I just wish you had a way to make the dilation go away. I'm sure I am like many, it gives me a headache And makes me feel sick. But other than that you guys rock! I will be back.

During pre-testing with the assistant, she talked too much about herself which I didn't care to hear and made the appointment last longer. It was frustrating and unprofessional.

Great professional service as always!

Always been well treated

Everyone in your office is very helpful and friendly. The way you guys can handle young children and make them comfortable with having their eyes checked is amazing.

Good customer service highly recomend to friends and family.

Thank you

Entire staff friendly, informative and knowledgeable. Great stuff!

Thank you for being so friendly to me and making me feel comfortable and unafraid during my eye exams. Dr. Duvall and his assistants on the Ridge are so nice.

You were all terrific

Gteat staff!

Quick in and out - no waiting

Everyone was great. Very professional and friendly. A great experience. I can't wait to get my new glasses

The technician and Dr. Duval were great.

My experience with my appointment this week was very good. Everyone I had contact with was very professional and helpful. Dr. Dale gives excellent medical care. Thank you.

The only issue I had was overcharge of over $100 at front desk on my contact lens order. Luckily she caught and corrected before the charge hit my credit card. The same thing happened last year with my contact lens order and it was difficult to resolve due to a new charge system.

very friendly and helpful in making choices. very good experience.

Everyone very helpful, friendly !

I love the service I get

Always pleasant & professional.

Very good experience. It was my first visit and I recommended it to my husband and he is looking to change to a new eye doctor after we moved to North Bend

Great

Very friendly staff! Answered all my questions.

As always the exam was thorough and findings explained to me. I love the kind, helpful atmosphere the staff provides.

My appointment started right on time. Jinni and Dr. Duvall were very professional and explained my vision test results and answered my questions clearly and thoroughly. The office staff were friendly and courteous and my current glasses were cleaned and adjusted. I look forward to seeing them again next January.

My care was awesome! Thank you