San Luis Obispo Eye Associates

4.9 / 5Overall Rating

11418 reviews

689 Tank Farm Rd, San Luis Obispo, CA 93401

+18057813937

Patient Reviews
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Not only did Dr. Agarwal expertly administer the required shot to my eye, he and his assistants did a great job of keeping me comfortable during the entire procedure. Because I will be in WA at the time when I should be receiving my next shot, he kindly located an ophthalmologist for me who is located as close as possible to my residence up there. Also he checked out the credentials of this M.D. I am grateful for his concern.

I was so happy that the office was able to see my son for a same day appointment when he had an eye infection. Staff is always friendly!

Amazing office, wonderful staff!

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Pleasant experience as always. Great docs, great up-front staff. I feel like I'm in good hands there.

Almost on time!

Everything!

Excellent patient care provided to me by the doctor, nurses, orderly, and receptionist staff.

Very satisfied with the level of service

All the staff were great. Wait time wasn't long. Testing by staff was excellent, explanations of test and why. Doctor was informative and made suggestions on eye relief from allergies. Overall a very nice experience

Everyone is professional and courteous

Dr. Agarwall and his crew made what I thought would be a stressful procedure into a managable and easily tolerated situation. Thank you.

You folks always do well from reception people to the aide to the doctor, whom I’ve never seen before, everyone was friendly and professional. Tommy and his associate in the eyeglasses department were very helpful too.

Total improvement in my vision !

Very professional and knowledgeable, explained my situation to me and had a path forward that was easy for me to follow.

A well-delivered Fields test, which isn't always true with a Fields test. I was comfortably seated at height that let me concentrate on the test.

Thanks! Always great service and friendly, lovely staff.

On time appointment. Sarah was very helpful and knowledgeable. Doctor was thorough and explained everything. Easy check in, easy check out.

Very prompt with appointment time. Extremely understanding when I had to cancel a previously scheduled appointment. The doctor is trying to work with my insurance so the eye drops that seem to be helping me in my situation - in the meantime he was able to provide me with a sample.

Staff was pleasant and efficient and it was good experience.

ALWAYS. GREAT DR. BASICH IS THE BEST---KNOWLEDGEABLE. PROFESSIONAL AND HIGHLY PRECISE KAREN AT SLO EYE IS THE MOST OUTSTANDING ASSISTANT AND ALL THE STAFF ARE VERY KNOWLEDGEABLE AND HELPFUL.

Efficient, professional and friendly staff support you all the way through appointment and Dr Basich MD Is excellent both in procedure and patient care

Best Doctor in Town!!! I got a chunk of metal slag stuck in my eye Welding on a Friday afternoon. Emergency room was absolute garbage, and this eye doctor was the only one in town that would see me last minute before closing! Stayed open after hours to help me and only charged for a basic eye exam! If it wasn't for this Office and Doctor, I possibly could have gone blind! Very Highly Recommended

Dr. Frank Basich the best you can find . He treats you like a human Not like a number

My whole experience went smoothly. The staff was friendly, professional and answered all questions! Can’t have a more knowledgeable and personable Doctor than Dr. Larry Baldwin. Thank all of you

All very positive with exams! I appreciated Dr. Baldwin's referral to my primary phycian.

Eye shot painless & information generously given

Dr. Baldwin has always given me the best of care. He is professional and always let's me know how my eyes are doing. He's also friendly, funny and very approachable. Five Stars for Dr. Baldwin!

Expeditious. Good people.

I am glad I came to San Luis Obispo Eye Associates. Everyone was extremely courteous, friendly and helpful. Dr. Bostic was great. He patiently answered all of my questions and I felt much calmer when I left, knowing that had come to the right place to have cataract surgery done. The young lady (I am sorry, but I forgot her name), who took care of me before Dr. Bostic saw me, is absolutely lovely. Very attentive, very friendly, very helpful. My experience with Eye Associates was a GOOD one. I will set up an appointment with Dr. Gealy soon.

Little waiting time. Concerns were addressed and explanation was clear and concise. Thank you Dr. Basich.

Efficient, everyone I encountered -and there were at least six-was very pleasant and explained what they were doing and what they needed from me.

People in the office are friendly and helpful as usual. Dr Baldwin was understanding and encouraging. Really appreciate SLO eye offices. Signa Schmidt

It was a very positive experience. Staff and doctor communicated well.

They took the time to help me with an eye problem with simple eye exercises. Very positive experience.

The assistants at San Luis Obispo Eye Associates are excellent, especially Karen who is professional, kind and caring. Dr. Basich is the best of the best.

All was good, didn’t have to wait to long.

Everything was good, very friendly and professional.

I have seen Doctor Larry Baldwin for 28 years and I can't say enough good things about him. He is kind and caring and I know he has saved my eyesight by early intervention. I am sorry to say that I am moving to another state and hopefully can find another doctor as great as he has been. I am going to miss him him a lot.

Everyone at the office is great! So appreciate the professionalism and clinical expertise rendered by Dr. Basich. Highly recommend this office.

Efficient!

Great people, highly recommended

From start to finish, everything was clearly communicated and done smoothly, professionally, with care and kindness. Thank you to each and everyone working at San Luis Obispo Eye Associates.

Wait time was minimal. Everyone was friendly and helpful. The technician was very professional and explained the tests she was going to do.

Everything was good, no waiting. Friendly staff

Dr. Basich is always terrific....a great communicator and very gentle manner. There was a mistake made about my appt. time. It was at 2:00 p.m., but the receptionist said it was 2:40.. This mix-up, however, was corrected and I did not have to wait long.

Awesome people thank you to have you in my med group!!!

From start to finish all of you were awesome. Sherrie

I am very pleased with Dr. Basich and the staff at the Eye Assoc. team.

Check in was fast and easy. The waiting rooms were clean and comfortable. Staff are friendly and professional. Dr. Baldwin was friendly and thorough with my exam. He answered all of my questions.

My appointment for an eye injection this time was with Dr. Argawal, the new doctor at SLO Eye Associates. I was relieved to find Dr. Argawal professional, knowledgable, kind, compassionate and just plain terrific! Thank you!

Love all people working there. Knowledgeable, friendly, punctual, everything explained well and written down.

Appointment was on time, Staff very professional and prepared to discuss or explain procedures being followed. Doctor took time to explain my diagnosis and general health in layman terms. Good visit and I highly recommend the practice (has been my eye doctor for 25 +years)

Hi, my experience with your surgery center was great. Everyone from reception to the OR and recovery was friendly and sharp. There was only one person who I think could use some additional training and that was the IV nurse. She tried to poke a small vein in my wrist and missed the vein on the first try. Second try she got the vein but the needle wouldn't go in. She kept pushing until my wrist felt like it was on fire. I think she happened to hit a valve in the vein. Finally gave up and moved to my elbow and the needle slipped right in. Other than that minor confusion, everything when smoothly with a good result. Thanks to your entire team. Jim

The speed with which you were able to see me, the knowledge behind the examination and the concluding prescription to solve a problem were much appreciated! I’ll be seeing you again in a week and with positive results!

I need to be informed of any shortcomings in my tests soon, well before my appointment on the 18th

My appointment went very well. The wait was much less than usual. Dr. Agarwal and his assistant, Jonathan listened to my concerns about my previous treatment and this one was so much better. I am thankful for their diligence and compassion during this visit.

A total contrast to my last visit. Dr.Chowins was pleasant, efficient and well spoken. He answered all my questions clearly and completely. The tech who helped me was also excellent-as expected, and the front desk people were cheery and helpful. I found out why my previous glasses Rx didn’t work, and had my distress over my right eye laid to rest.

I have been treated at your office for many years and have always been treated in a professional and friendly way The doctors have been excellent in the treatment and diagnosis and treatment with my eyes. The new doctor appears to have the same dedication and professionalism which encourages me to trust and continue coming in for your competent services

Shouldn’t be an issue, but was pleased that my appointment happened on time. Everyone was competent and cheerful. I have been a patient for just under 11 years and have always had good experiences.

The staff is professional and plesant to deal with. I've been seeing Dr Baldwin for years and have been very happy with the level of care.

I appreciate the time an care provided to me by Dr. Agarwal. He was thorough and had color pictures taken of my retina. He then took the time to show the pictures of my retina to me and explain what could be seen. He answered my questions and appeared very knowledgeable.

The usual professional care. Happy to report the billing department has improved of late.

All in the office were so friendly and happy….a very nice atmosphere.

Desk clerk was helpful, and polite — they always are, in person and on the phone. Good refraction, again I was treated with respect I talked with the man at the desk on the south west corner of the waiting room. He was a bit abrupt, acted as if I should know what he could do — i had never seen him before. I decided to go to Michael’s Optical downtown instead to have my prescription filled.

I REALLY like my Dr & have only grrreat things to say about him & his staff….that being said one thing could be improved the wait after eyes being dialated.

excellent eye doctor who was efficient and friendly

Very professional operation--Dr. Baldwin is tops!

Dr Gealy is the best! Always takes time to explain things and does a very complete exam

Everything went smoothly. All my questions were answered

All staff was very efficient and professional. Office was running on time and was very clean. Dr. answered all of my questions. I highly recommend this business practice.

Everything went very smoothly. The wait was short and all went very well. I was very pleased with the whole experience.

The wait for my appointment was very short, and all staff were helpful.

Top notch technical office, staff very patient, personable and professional, and of course, the best eye doctor to be found, Dr. Rupert Chowins! I would highly recommend him to all my friends. All in all a great experience.

Exceeded my expectations in all areas.

everything went well no issues

Very nice waiting environment. Pleasant, kind service by very proficient people. Very thorough, polite presentation and explanation by the physician. Thank you

Always good attention to me & effective treatment given. Thankful for them!!

Hardly any waiting to be seen, Everyone was very friendly

Nice Dr. great staff. Punctual and accurate with their treatment.

The staff and doctor are very caring and helpful. The office is clean and well cared for just like the patients.

Very personable and efficient office. Would highly recommend Doctor Baldwin and staff.

I had a great experience on a very hard day for me. From the associate who did my intake to Dr Frank who did my exam, everyone had a friendly and professional manner. Made me feel very comfortable and were gentle with my very tender eye. Would definitely recommend!

Great as usual

VERY THOROUGH, KIND & SYMPATHETIC, KNOW THEIR STUFF, TOP DOCTERS.

Everything in the visit was fine. Thank you

The young lady who took my pictures was very nice and helpful to keep me in position.

physician and assistant did well, the person in the new glasses department misunderstood me and put me off until after we had our vacation, otherwise I could be wearing my new glasses now

DR BALDWIN AND STAFF ARE ALWAYS VERY EFFICIENT AND VERY FRIENDLY. I RECOMMEND SLO EYE ASSOC. TO ALL MY FRIENDS.THEY HAVE BEEN EXCEPTIONALLY CAUTIOUS DURING THE COVID PANDEMIC TO MAKE SURE THEIR PATIENTS ARE SAFE...

I arrived 15 minutes before my 3pm appointment, but was not called until 30 minutes after the appointment. Other than that, everything was excellent.

Waiting almost 30 minutes to be put in a room with a 6 year old at the end of the day is a little tricky…then we had to wait another 15-20 for the doctor once we got a room. Maybe don’t schedule so many people in a certain time frame or allow for longer appointments. The entire office always seems to be running behind. Otherwise we love the care we get.

Dr. Baldwin is simply the best.

Prompt and effective treatment. I am grateful.

DR. THEADORE OUTSTANDING AS ALWAYS. STAFF AT THE TOP OF THEIR GAME, AS ALWAYS. NEVER HAD LESS THAN TOP CARE AND TREATMENT HERE.

My experience @ all of the appointments I have had at SLO Eye Associates, whether in Templeton or SLO, have been good. I always try to arrive a little early to check-in. My wait is usually VERY short before I am escorted to meet with the doctor and/or procedure. Everyone is very professional and courteous. P.S. I have an upcoming appointment in a few days and I am sure my experience will a good one...Sylvia Segal

Dr Theodore gave me an eye injection. The treatment was well done and the entire visit went smoothly.

Well coordinated, professional, and courteous. Dr.Theodore is a superstar! As long as you asked--"Dear Poe" is not very friendly. Put a Mr. or a Garry in there.

Everything during my appointment was handled extremely well, from the front office stall to the ophthalmologist's exam. My only complaint is that the waiting areas are extremely chilly.

Dr Baldwin and the entire everyone are excellent. If I were to ever have a not stellar visit I would talk directly to him. I've done reviews on different sites and tell everyone I know how incredibly great you are! i am going to unsubscribe from doctible...

I have been a patient at maybe 5 or more Eye MD offices in my life so far, SLO Associates being the first in this county. I have been a patient here for about 5 years now. I have never seen such high quality of service, and in such a respectful and kind manner, anywhere before. I have found no deficiency in service at all in any context.

Great visit with dr Baldwin💕❣️🎶♥️

Dr. Theodore is the best. I rally hate to see her go

I’ve been a patient here for about 13 years, and have seen several of the drs. They have all been competent, thorough, and friendly. The office is well-managed, and the staff is friendly and helpful. I also appreciate the care they have taken with the covid restrictions.

A shot in the eyeball is not a walk in the park for my M.D. every 30 days. However your efficient, compassionate and very capable staff make it so comfortable and painless for me———-that I am amazed and so grateful every time. Thank you, Thank you so much. Rita Mertens

Dr. Bostick was interested, concerned and thorough, very professional.

Well coordinated at every step of the way. Professional, courteous, & kind is my description of all the support staff. Doctors are outstanding!

Loved the Dr. Very happy person plus I appreciated the time he spent answering questions and making sure I felt comfortable with how my eyes and vision are changing as I am aging. Thank you

The staff and Dr. here are the best. I've been going here for 4yrs. Never had to wait more than 10 minutes to get in the exam room and probably no longer than another 10 for the Dr. to see me. Staff is professional and courteous. Dr Gehly is great.

Very professional and congenial, receptions and Dr Basich . Would highly recommend them to my friends.

Dr. Basich and all of his team at SLO Eye Associates are truly exceptional! They are kind, professional, and very thorough. All tests were explained and my questions were answered. Every appointment I have had with Dr. Basich has been a very positive experience!

Not 4.9. it's a ten in every way.

We really appreciate the openness and objectivity of Doctors Basich and Gaely. We feel comfortable and in good hands with their knowledge and experience.

No one can believe that I actually enjoy a visit to your office to get a shot in my eye. It’s because of your friendly and professional staff.

I felt safe by the masking of all patients and staff. The eye doctor and his staff were great. My eye scans were explained to me in detail. Thank you.

Dr. Baldwin and staff are highly professional and welcoming. Thank you.

As always, all staff there were great. Very pleasant and attentive. Over many years now, Dr. Baldwin's expertise in dealing with my eye problems is evident and much appreciated. I feel like I am in good hands with SLO Eye Associates! Thank you.

The staff from first entering the front door to the expert care by Dr Basich and his talented and compassionate staff make for a great experience.

Dr Baldwin has been my Ophthalmologist for over 12 years. He takes care of my eyes to my family's satisfaction. As far as I am concerned, he does everything right

The team was very helpful and thorough. Much appreciated!

Pleasant reception, professional screening and a through eye exam with the doctor.

Your professional team is excellent. My family thoroughly appreciates the excellent etiquette and interpersonal skill your team provides making certain our eyes stay as healthy as possible. Sincerely appreciate your efforts to provide the best medical service for all your patients visual health. Godspeed live long and prosper as you deliver those services during your grand journeys of living.

On time, pleasant people, excellent young woman doing the test and helpful with my getting around with my walker.

Professional, empathetic, efficient, enjoyable! 👍😁

Dr. Basich's staff is friendly, attentive and professional. I especially like his terrific assistant. Dr. Basich spent a lot of time examining my eyes though he had a lot of patients in the waiting room. I know I'm in good hands there.

Everything was great, but it was a long wait to see Dr. Basich.

ON TIME for once...greatly appreciated!

Complete eye examinations. Detailed. Insightful (heh heh).

Dr. Baldwin and his staff were considerate and efficient. I was able to communicate some urgency and my situation was handled accordingly. I highly recommned Dr. Baldwin and SLO Eye Associates.

Took me at scheduled time. Assistant to doctor was very professional and knowledgeable. Dr. Baldwin was his usual terrific self.

Comfortable exam. Good results. A little confused, as one eye is a little blurry, but no corrections to glasses planned. Can see reasonably ok.

Excellent service.

I feel very satisfied with my visit. It went very well. Thanks

i love that every person from the person checking me in to the doctors and aftercare were well informed, liked each other and had the patient as their main focus. I will be doing the same surgery on my other eye soon and am completely without fear due to the experience I had on my first eye.

Everyone was good

Minimum wait time to be tested and then actually see the doctor was respectful and appreciated by this patient. Front office staff was professional and efficient. Office manager is doing a great job.

Always excellent and personal care. Would recommend Dr Baldwin to anyone.

Rupert was wonderful as usual. He has been my eye doctor for twenty-five years and I follow him wherever he goes.

Always courteous, and helpful.

Our family really appreciates how strictly Covid guidelines are followed and how friendly and kind the staff are.

I like the office, the set up, certainly the doctor, Dr. Baldwin I believe, but I don't like eye appointments because I hate just sitting there, drives me nuts. I am very busy. With COVID I swore never to go again during COVID, takes even more time. SO, I was amazed at how organized it all was. Obviously eye dilation and prep stuff takes time, but it was so well done I was in and out and got on to all the stuff I had to do. I loved it and I was so grateful. The doctor and assistants are always pleasant and good at what they do, but in addition I was in and out. GREAT!!!

I received excellent service.

Ok appt.

The staff are fantastic. They appear to be very well trained and know what their doing. They are couteous and treat you with respect. This is not only the back office but the front office as well. I can't think of a btetter eye office that I would want to go to. I have a lot of confidense in everyone who works here. The Doctors are great, the best!

As always, everyone was professional and friendly, so all is good!

Great! Even learned about the value of sufficient light when reading that had never been mentioned before.

I have always appreciated Dr. Baisch's kind attention to my concerns. He is extremely knowledgeable about my complex eye care needs and is responsive to my requests. I am happy to have Dr. Basich as my eye care provider. I also appreciate SLOEA's careful medical recordkeeping and their commitment to keep patients safe during the pandemic. Raymond Berger

Dr. Gealy did an excellent job examining my eyes and evaluating the changes I had had w/ a new medication. He is a terrific very thorough clinician and the staff worked very well together. thank you

Dr Basich is always a pleasure to visit. He is thorough and takes the time to discuss options. I drive from Camarillo to his SLO office for his care which should say everything.

Dr Baldwin is the Best! I recommend SLO Eye Associates to anyone who asks

Long wait, but Dr. Basich very busy and I understand entirely. Reception very nice and helpful. Clearly improved from previous visits. Clinical staff has always been terrific, and Dr. Basich is now my best buddy after my two cataract surgeries.

I love and trust Dr. Baldwin. He is excellent in every way, patient care, communicating information, explaining why he prescribes treatment, excellent patient rapport. From checking in, testing, treatment, all were professional and caring, responsive to questions. My experience was excellent, thank you. Jane Maxwell

Always efficient and friendly.

Everyone is wonderfully patient and kind. Extra thanks to two very special people, Karen and Dr. Basich. So glad I found those two! Great attitudes and knowledgeable. Always pleasan to visit with them.

I'm done with all my surgeries, I had two Cataract surgeries and a Vitrectomy surgery, each time I went to the office everyone was friendly and professional, the staff are great and the Doctors are professional and sweet, Dr. Gealy is my hero and Dr. Baldwin and Dr. Basich are wonderful. Randy and Nyessa kept the ball rolling and made sure everything went well and on a timely schedule, thank you so much. I would recommend SLO Eye Associates and also the SLO Surgical Center, from Pre-op Nurses to the Anesthesiologists and Post-op care, for all your needs. They are all very caring and sweet. Thank you ☺️

Dr. Basich is terrific. Front desks staff is unpleasant.

Staff was courteous and efficient, as always.

Efficient, friendly, patient with explaining! I am happy to have found you.

.minimum waiting time. Appointment was eye test girl was polite and professional in and out in 20 minutes

My appointment went smoothly and efficiently. I couldn't ask for more.

Dr. Gealy is an excellent doctor. He presents information very clearly and gives options.

Dr. Basich and staff are always friendly and very helpful. My eye surgery was great and it is so great to have good vision again.

All good

I was late for my appointment but it was handled well and I was able to see the doctor immediately

On time appointment. Very efficient and effective care. Thorough check up and took time to listen and answer patient’s questions.

Whole exam went just fine.

Staff kind snd prompt. Dr.was concerned and kind as well. Quick in and out. Thank you.

Everyone was cordial and respectful. I was taken on time and given great care by Doctor Baldwin. I highly recommend San Luis Eye Associates.

I have been a long time patient at San Luis Obispo Eye associates. I have had closed angle glaucoma for 10 yrs. And have had cataract removal in both eyes. I am happy to say my vision is 20/20 although I need reading glasses. Not bad! My glaucoma is well managed under the care of Dr. Baldwin, as well as any other problems that may arise. He does a great job. He is knowledgeable and skilled , and keeps me informed about my condition. The staff is professional, well trained, and courteous. Thank you

All questions answered to my satisfaction. Staff and Dr. all pleasant and very helpful. No complaints on anything.😊😊

Excellent.

Dr. Baldwin has been treating me for 27 years and he is very special to me. I know he has saved my eyesight and I am forever grateful to him for that. I will be moving and am going to miss him terribly. Everyone in the office is very efficient and pleasant.

Dr. Gealy explained everything very clearly

I’ve been coming to you for the last eight years, love you all, would recommend you to anyone

Dr. Baldwin is excellent. Caring and gracious, he has saved my vision with surgery and keeps on top of my aging conditions with regular check ups. It's wonderful to trust in his expertise. His team is a pleasant and caring group as well.

Your girls are always so pleasant. Thank you for getting me in so quickly to see my own dr. I appreciate that. 😊

Everything was just right! Including IMPROVEMENT in my vision:20/30 last year, 20/20 this! Not many 88 year olds can claim that!! One thing….. I would have appreciated knowing, in advance, that I could pay for your new machine’s magic and NOT need the horrid drops and dilation. It makes a difference in transportation arrangements and the effective use of my own vision the rest of the day.

Yvonne was teaching me how to put in my new contact lenses. She was incredibly patient, understanding and supportive. She really listened and encouraged me as I struggled to get the lenses in and out several times. I highly recommend this whole practice. It is well run, short wait time and capable, kind staff. Of course, the docs are great too!

I appreciate Dr. Basich, his expertise, his manner and his attention to detail. I have been concerned about cateract surgery for some time and he has assuaged my fear and helped me to understand better a treatment plan that is addressing my specific needs. The staff is also very courteous and efficient. Thank you, Chris M.

everything

Got the correct lens Rx this time. Get the new glasses tomorrow.

Friendly staff. Quick to get to the appointment. Helpful and informative staff.

I have worked with 3 doctors and various staff at this practice and I have always had courteous and extraordinarily competent medical services from them. I highly recommend this group.

I had 2 appointments the same day 45 minutes apart. Dr. Baldwins staff were able to fit me in before my 2nd appointment so I didn't have to sit around so long. Their courtesy was greatly appreciated.

Very friendly and so caring♥️♥️♥️

I was called for my visual field test in a timely manner by a very amiable and competent technician.

The person who did the visual field explained in detail what she was doing.

Got great treatment and service. Thanks

Office made the special effort to get me in same day which was appreciated. My rather unique eye problem was diagnosed and a plan for treatment started right away.

The care that Sharon Theodore, MD gave was so caring and so gentle and the best possible care for my eyes.

The tech who did my lense measurements was very professional. She went through great lengths to assure my measurements were accurate .

Dr. Baldwin is simply the best, and I know that because I managed several ophthalmology practices before I retired.

Everyone was very helpful, both at the SLO office and the Templeton office. Gene Wagner

I found everyone efficient and kind. Fast pace and easy process.

Everybody was nice and they seemed like they knew what they needed to do. I had several tests and scans and it did not take very long. Dr. Theodore analyzed the tests and she was kind and knowledgeable. I was afraid, but Dr. Theodore explained the results and explained what could be done. I was very reassured. I am really happy with my visit to SLO Eye Associates. I feel like I can handle macular degeneration with their expert professional help.

I did have to wait quite a while, but the care at each part of the exam is always very professional, and gives me great confidence in the stated results.

I didn't have to wait! And every staff member with whom I interacted was friendly, cheerful, competent, and just plain nice.

My experience with staff and Dr. Basich was absolutely stellar! Compassion, courtesy, a sense of humor and professionalism reigned. Thanks to everyone and a very joyful holiday and happy new year until I get the pleasure of seeing you all again next year.

Best doctor's office of ANY kind! Everyone in the office is friendly, helpful, and efficient. All protocol's were adhered to at all times. And, no one was in a hurry to get passed you and tried to answer any questions that were asked. Highly recommend this eye doctor's office.

Doctor Sharon M. Theodore was very patient, thorough and compassionate during my exams and treatment. Explained everything to me and spent plenty of time. I greatly appreciate her service.

I felt like the doctor was too busy to attend to my needs. She was, however, very knowledgeable and I trusted her information.

Great staff and doctors: respectful, friendly, knowledgeable, skilled. They take time to answer questions and explain what they are doing. I couldn’t ask for anything better.

Everyone was nice & the Dr. was on time.

I was really apprehensive about my upcoming cataract surgery when I went in for my eye measurement appt. Randy kindly and patiently reviewed everything with me and I a so happy to be able to let the practice know what a wonderful employee he is!

Always a pleasant and professional experience. Dr. Theodore is the best. All the staff are always so nice and smiling.

Dr. Baldwin and the staff were wonderful as always. One little thing was that somehow my check in paperwork didn't get where it was supposed to go, so I ended up waiting 50 minutes and then asking how much longer it would be. As soon as everyone realized what happened, I was called back and everyone apologized for the mix up. I understand things like that can happen and will keep that in mind, just in case so I wouldn't wait as long before asking. It was very unusual. One thing I really like about the office is that I've never had to wait more than 15 minutes with 10 minutes being about average. I do appreciate that everyone scrambled to take care of me right away and that they acknowledged the error, instead of brushing it off. Everyone is always professional and clearly knows their various jobs, explaining as they go so that I'm not thinking, "What the heck was that?" Dr. Baldwin is terrific. I feel very comfortable leaving my eye care in his hands.

I had never met Dr Chowins, nor had I ever awakened to a bloody eye before. I was nervous and worried and sad that my normal doctor, Dr Basich, was unavailable. I have been a patient of Dr Basich’s for nearly 20 years, and had never seen any other of the doctors at your office. But I was so so grateful that I had been able to call at 8 AM and get in by 10:00 AM. Dr Chowins turned out to be such a pleasure!! He was kind, gentle and concerned. He did a thorough exam and assured me it was a broken blood vessel and not to worry about it. All my concerns were reduced and I left feeling very lucky to be a patient at SLO Eye Associates. Now I have two terrific doctors I can call on when I have eye concerns!!!

Efficient and friendly staff. Thoroughly explained everything.

You are all great, thank you

An unexpected reaction provided an example of the quality of the staff .I could not be more pleased with the care I have received over the years

Excellent

Great visit. Everyone in the office did there jobs carefully and efficiently. A pleasure to be there. Thank you to all. Go Dodgers!

Hey All, Just back from, you done good!!! All staff were helpful and efficient - Covid procedures adhered to. EYES CHECKED PROFESSIONALLY prescription received. Dr. Basich LISTENED CAREFULLY to my needs! Overall very good experience.

The front office people have their act together, and now everything is working much more smoothly. Doctors are outstanding!

SLO Eye Associates is awesome. Dr. Basich and Dr Theodore are to be commended. Monday my I had an eye emergency. They had me come in right away. Dr Theodore did emergency treatment staying past 7:00 pm. I am scheduled for surgery tomorrow. They have taken care of me every step of the way. The staff has also been very compassionate regarding my eye health. I highly recommend SLO Eye Associates for all of your vision needs.

The doctor and the assistant gave me a thorough exam and answered my questions well

As always I arrived 15 minutes early, and once I checked in, waited just a short time before I was escorted to an examination room, Dr. Baldwin ended just a few minutes later, did the eye examination. On my way out, I scheduled my next appointment, and I was finished. In my experience, all of your staff is very professional and efficient. THANK YOU!

SLO Eye has been my eye care provider for 20 + years. Always been good professional visits (including eye surgery). Keep up the good work!

A good discussion of my illnesses. A very good Doctor.

Great experience! Thorough exam with explaining as we went along. Highly recommend Eye Associates for all your eye related care!

Procedures and staff very satisfying. Wait time too long ! I realize it's not all about me but sometimes it is when I have other obligations.

Dr Gealy is the best Dr in the world. The staff at SLO eye associates are excellent and caring professionals

Think we have found our new eye dr. home. Very pleased with first visit.

The staff was warm and courteous, and the same can be said for the doctor. He was open and straight forward; answered my questions clearly.

Friendly and good service.

All of the SLO Eye Associates Staff are very helpful. I feel very much at ease knowing that I will get expert analysis. OD Chowins is very helpful and understanding.

Staff and services always first rate.

I have been a patient at SLO Eye Associates for several years and have always received excellent care and support. Dr. Basich has treated me with the utmost care. I highly recommend SLO Eye Associates for all your Eye care needs.

Took time and answered questions.

Wait was fairly short. All personnel were friendly. The doctor was both personable and thorough.

Five stars from check in to check out

You really improved the wait time between appointment time & call time. Maybe it had something to do with the time of day, lets hope not.

From start to finish, everything went went smoothly with obvious professionalism. Thank you, staff and Dr. Baldwin.

Dr. Theodore is wonderful ... very thorough, caring, patient and knowledgeable. Plus, I've never encountered anyone at the front desk or the assistant/tech staff who wasn't patient and kind.

Dr Basich is always thorough and always takes time to answer my questions.

Receptionist very helpful…nurse assistant Kathy just a Lovely manner and a skilled tech. Dr Frank B. Excellent in every way. Great energy level at end of day. Shows a true vocation to his profession. He cares. Thank you all. Plato and Jackie

Sharon Theodore listens to any concerns and answers any questions I have, and accepts my right to participate in treatment plans and decisions. You can't teach that, you can't buy that, but you are extremely fortunate when you can find that.

On time and efficient.

I am a 70-year-old women . I have had a significant chronic pain disorder for many years. Bobbing up and down and back and forth in a moving car makes my pain worse. Throughout the ride, the following is a list of my concerns. 1. He drove too fast, overall. 2. He drove too fast over some speed bumps which caused my body to bounce around, as noted above. 3. He seemed impatient that there was significant traffic and in a hurry to finish my trlp. This caused him to speed up and brake hard, abruptly. This also caused me to be bounced around in my seat, despite wearing my seat belt. I have used the Uber service several times in the recent past and have been pleased with the service that has been provided, so I will continue to use UBER in the future. I hope I am able to request specifically that Eric will NOT be my driver again. By the time I got home, It was quite an uncomfortable ride. Prior to this

Outstanding

I needed to see the Dr for an emergency. They were so kind to put me in with Dr Baldwin. He was so kind and made me feel comfortable. It is so hard to get in to see a Dr now days. I really appreciated it.

I appreciated each person who assisted me during my appointment, and the doctor was thorough and informative. Thanks to everyone!

Very professional, positive, and most accommodating for both my husband and I with appointments back to back to actually take us together to make the most efficient use of time for all.

Personnel pleasant & professional. Wait in exam room for Doctor little longer than expected. Upon arrival, seemed a little rushed, but did thorough exam, explained results, and answered questions. Will be back.

Thank you for the care I received from initial intake through my consultation with Dr. Basich. It was professional and personal. I felt welcome and had all my concerns addressed and questions answered.

The whole surgical experience was a "non-event". All the appts were held and the peoples seemed to enjoy providing the service scheduled. Thank you. dean

I was seen quite soon after I checked in. Darcy (hope I got the name right) is a charming person and reviewed how the test works in a very clear manner. The experience was a good one. Thank you.

San Luis Obispo Eye Associates is a top flight medical provider. All of the physicians are highly qualified experts in their specialties and the entire staff is friendly and efficient. I recommend SLO Eye Associates to anyone in search of quality eye health care on the Central Coast.

Everyone there is always very nice and you run a fast and efficient operation. My only concern was that Dr. Bostic never really explained his concern about the lesion found in my left eye.

Very pleasant staff and welcoming. Procedure was so fast and efficiant and over before i knew what was going to happen. Thank you all. Diana Brenna

Matthew has mild to moderate autism and the doctor was fantastic with him. He allowed adequate auditory processing time and spoke clearly. Highly recommend.

Dr. Theodore gave a painless shot and the appointment time was efficient.

Very professional office, clean, well organized, knowledgeable and helpful staff.

Everything went great! Dr Geally and his staff at the surgery center were very reassuring and kind.

This was the best appointment, time wise, that I have ever had there, approximately one hour. Most of the time, the same procedure takes at least two to two and a half hours. The fact that I was Dr. Theodore’s last appointment could have been a factor, as she needed to leave early. I didn’t have any pain in my eye the rest of the day. At times I have a lot of pain afterwards.

Very efficient office staff & Dr. Baldwin is the Best!

As usual, everything was spot-on. I was attended to very well and Dr. Basich was thorough and went the extra mile when I had a couple of questions. He stayed until I was satisfied and gave me some excellent information.

Thank you very much to Dr. Frank Basich and staff for not only their professionalism but caring about my health. I'm so happy that I found Dr. Basich's office online.

Excellent experience. Everyone with whom I dealt was professional and knowledgeable. The wait time wasn't long at all, despite the fact that I was seen at the last minute, having somewhat of an emergency and being allowed to get in in a few hours on a Friday. Really impressed with Dr. Chowins!

Eye Associates is everything you would expect in a very well run, friendly, helpful business you can ask for. I have always felt my needs were more the meant. I can't ever remember having a bad experience with SLO eye Associates and I have been a patience since 1993

Friendly and professional.

Everyone wad great and very helpful .thanks

Staff was helpful, giving me he information needed for upcoming surgery

Love seeing Dr. Baldwin! Always feel confident with his exams! But not happy to pay $50, for a prescription for my glasses!

Arrived for my appointment, every aspect of the exam went smoothly....

Love this entire practice....everyone is professional yet friendly...my most recent visit was with Dr. S in Templeton and she is great...explained everything so clearly...thanks, Dr. S...

Impressed with thoughness exam. Dr Theodore explained everything in detail. Very professional group that attended to me.

Waited over an hour to be seen by Doctor. Love the office and the people but don't like waiting that long....

Dr. Chowin was personable, professional, and answered all of my questions about my glasses, contact lenses, eye care, and past issues I have had with my eyes.

This appointment went very well and was probably the best ever in time spent. My usual appointments take much longer.

I WAS VERY IMPRESSED WITH THE QUALITY OF CARE AND EFFUSIVE COURTESY I RECEIVED FROM DR, BASICH - HIS STERLING REPUTATION AMONGST THE PATIENTS IS WELL DESERVED.

Dr S and the front office staff were great and caring toward my 4 year old. The optical dept. was less than helpful. Sadly we will be getting glasses elsewhere

The staff was professional & M.D. Basich was his usual friendly & professional self. One question My wife & I have the same insurance, but I had a $20.00 co pay & she did not. Why ?

Easy.

The bedside manner was wonderful,

Dr. Basich and his assistants are always very thorough, and provide options when appropriate. Dr. Basich also takes my age into consideration with my long-term eye care, and adjusts as necessary. Everyone is always very considerate throughout the entire appointment. I would highly recommend Dr. Basich and his team for your eye care.

Everyone at this practice was extremely pleasant! Offices, waiting areas & equipment spotlessly clean! Exam was thorough, Dr Basich communicated clearly what I needed to know. I highly recommend this practice!

Dr. Baldwin has taken excellent care of my vision problems for decades. I highly recommend him.

Dear Dr. Basich —  I always look forward to my ophthalmology appointments with SLO Eye Associates because of the care and concern which you always show. Despite only seeing you once a year, I get the impression that you have in mind not only what I present, but also that you remember looking at my eyes on previous visits. That's a great memory!! Thank you as always.

All the staff I encountered were friendly and professional. I was taken to the exam from the lobby at my scheduled appointment time. Great job!

All went well and I was especially happy with back office personnel. Thank you

Thanks

I always ♥ have a good day. Everyone is very pleasant and polite and friendly and very nice. 👍

The professionalism and kindness was consistent through the entire staff . I was expressing my experience while picking up medications at my pharmacy and a man came up to me as I left to continue shopping and was asking me about my experience and awho was my Doctor/surgeon? I talked with the very nice man who apologized for appearing as an unwelcome intruder and highly recommended SLO Eye Associates and my physician Dr Frank Basich MD.

Staff and Dr. Basich were great. My only complaint was my over twenty-minute wait.0

All went well.

Everything was good!

Care is terrific. I love Dr. Baldwin. Unfortunately, it is very difficult to get an appointment, and I am worried about my sight. Still waiting for field of vision test.

Excellent. Fast, efficient, competent, friendly. Couldn't for more.

pick up on contacts no problem

Wait time was bad

Everyone was very helpful and gave good instructions on what I was supposed to do

Both Dr.Theodora and Dr. Basich are excellent and highly professional, although so speedy that there is rarely enough time for questions. Possibly I am just frustrated by the fact that in over 25 years with SLO Eye Associates my vision has severely deteriorated.

Dr. Basich and his staff are alway pleasant, professional and accommodating. They took care of my needs with thoughtful consideration. I look forward to seeing them again, in even better focus!

Excellent back up care by on call physician who handled my eye injury with compassion and provided thorough and definitive support. Several follow up appointments and my eye injury is completely resolved without further complications.

Friendly, professional and thorough examination is what I was looking for and that is what I received. I really appreciate all of that, and will highly recommend San Luis Obispo Eye Associates. Thank you!

Everything went well. Everyone was very professional. Thank you

Staff was very friendly and professional. Procedures were well organized and thought out. Doctor did an excellent job.

The staff were very friendly and knowledgeable. Dr Basich was informative and thoughtful about the best course of treatment.

The reason I gave you 4 stars only, is because your receptionist who was standing outside stopped me before I stepped though the door and told me I needed a mask to go in, and I said I thought that was lifted June 15th? She told me to read the sign on the door that was off to the side saying I needed a mask. I told her I’m coming from Atascadero and I wished when I made the appointment they would of told me because I didn’t have one with me. She then proceeded to tell me I need to always have one with me! I told her I’ve had my Covid shots, she said how our we supposed to know that! Finally I asks if I could have a mask then, (she didn’t offer me one) told me to wait outside, and she isn’t coming out so I stepped in, now she all upset! When I went to check in she was the receptionist. I showed her my Covid card that I had my shot. I feel all she needed to say me at the very beginning that I needed a mask and that she would get me one, simple! Instead of giving me a lecture! I’m 71 years old and don’t feel I needed to be treated this way! The rest of your staff was very polite and helpful.

Everything was done very professionally. Staffs were very polite and courteous. They all know what they were doing. The doctor was very thorough in checking my vision issues.

great care, very professional

Very cooperative in getting the necessary paperwork processed with my insurance so the new eye-drop prescription can be filled - then passing on to the pharmacy I use.

Always excellent care. Pleasant staff.

When I arrived for my appointment, I was checked in; waited a short time, then was escorted to eye exam area; doctor arrived within a couple of minutes, examined my eyes (pressure check, vision check, queries re January cataract surgery; doctor listened to my concerns and we discussed them. Doctor, assistant, and office staff very personable, polite, and professional. My office visits always a very pleasant experience.

The visit was a little delayed but no big thing, precise and to the point

Appointments are always on time, with only short wait in the lobby The staff is knowledgeable and friendly, and assist in the evaluations. Dr. Basich is never rushed, takes the time to go over all testing and explains what is going on with vision concerns.

Good service

Dr. Baldwin is the Bomb!! After having an eye stroke, his skill and compassionate manner helped me get through a difficult situation. The time and care he gave me will always be appreciated.

seemed like i waited longer than usual. late in the day appointments usually end up that way.

Very professional

The office staff have been positive and in my case, having stoke issues...I'm treated very well with understanding. My doctor for some years now (Frank Basich, MD) has been very professional along with a very kind personality...

All staff are friendly, professional and pleasant. Dr. Theodore is the best. I can tell everyone there cares about my progress and well being. Love them all.

The staff is always friendly and professional,customer service is a lost art some places..not here! The doctor’s are also very good and spend time with you,and answer your questions,and they have a sense of humor..in a professional way of course!😃

My whole experience was wonderful. Even though I had a problem with the pressure in my eye after my surgery, they were top notch all the way!

The staff was organized and polite. Love Dr. Basich

I like my new perscription. I can see well now.

The staff was friendly and welcoming. I was able to be seen in a timely manner and Doctor Horne was very thorough and took his time with me.

Always excellent, attentive and professional care. I am very grateful to be in their care.

My actual appointment with Dr. Basich was great, as usual. But when I first called the office to report that I had an infection in my tear duct, I was told to report to the ER because it might be conjunctivitis, a sign of coronavirus. I know it was early in the pandemic crisis, but I feel this was very irresponsible advice. Hopefully by now the office staff is up-to-date and not sending people to the ER unnecessarily.

The people are always courteous and very very pleasant

Very helpful. See you on thursday

Dr Banish and staff are very warm and welcoming.

I called the day before and got an appointment for the next day. I was able to see Dr. Horne and obtain my prescription for my new glasses. I appreciated the prompt professional service of the technician to take my vitals. Thanks.

you did every thing well. happy

The service is always professional and can’t say a lot about nothing wrong with the service I enjoy going for my eye check up 😬

Knowledgable. Caring. Top in class.

Always a great experience at SLO Eye Associates

I went in for a brief checkup and wound up getting an entire workup, Because of careful discussion and time on the part of Dr. Basich it was discovered that I need a simple laser procedure that will help my vision.

The front desk folks were very friendly and professional. I doctors assistant was very courteous and happy to see me. Very professional office! Oh yeah, Dr. Horne was awesome as ever.

Very caring and capable staff and doctors.

As always.....A very friendly office. and everything taken care of.

More or less on time- courteous, professional

Everyone is/was very professional and kind. I wish something could be done to improve my dry eyes problem and the infrequent cloudy vision I experience, but I realize it is not a perfect world for vision and there are not always answers to problems.

Very thoughtful about my preparation for the procedure so that I would be calm and get the most benefit. Explained everything clearly and kept asking if I had any more questions. Very professional and also kind!

I am dealing with VMT and was very nervous ,but the Dr. and the entire staff answered a lot of my questions and made feel at ease.

good job

You've made me not dread going to the eye Dr. to get my shots. Not only is there no pain, I don't feel any pressure either. She does something different when numbing the eye. Its all in the application .

Fast intake and good service. Got a call back in one day of my inquiry about medication. Appreciation fast reply.. Thank you, Shirley Mednick

Professional and thorough exam and experience.

Friendly staff, efficient, great doctor.

The office is busy and the wait room fills up fast but the staff keep everyone moving pretty well. Dr. Horn is the best and I always enjoy talking to him and getting feedback on my eyes. Plus he knows I love getting new glasses!

Everyone was friendly and professional, from the front office people to the doctor's assistant to the doctor. We were in and out quickly.

Dr.B and staff are top notch!

You keep me going. Have been with you for over 20years. Thanks. Fred

Everything was fine.

I had no pain and the whole procedure went quickly. I did....above

The staff was friendly and efficient. My wait time was minimal. The doctor was wonderful as always.

Sharon Theodore is head and shoulders above the other Drs I have had for this procedure I get. If she said remove that eye, I would say lets get over with it. Sincerely, Jim Weir

The doctor was very kind and explained clearly how to deal with my eye problem......... all in all I had a very pleasant experience.

The tech that started my exam was the most knowledgeable and thorough I ever experienced. Dr Basich also was very thorough and kind plus gave me many options. I really appreciate that office

Love Dr. S...have been bringing our two boys to her for 12 years and she's watched them grow up. Also love the new machine that made it so my son didn't have to have his eyes dilated! Worth $39, for sure.

Very good and thorough exam. Go the extra mile to assure all is good, much appreciated and confidence in SLO Eye Assoc.

Antonia is very professional and competent. I have seen her several times and she has good follow up.

Dr Basich is outstanding!

Excellent staff, excellent doctor.

All staff were very nice. Dr Basich has a great demeanor. The office seems to be run with precision. See you next time!

Always timely and professional

Perfect doctor, assistants, reception.

Dr. Horn was very nice and professional. Tommy in the Optical Dept. was very helpful with me & my daughter. Everyone was great.

Very nice people

Dr. Basich and his assistant, Karen, are amazing! I never feel rushed. They take the time to ask questions, listen to my answers, and always treat me with great care. Best of all, my eyesight is terrific!

Everyone is super nice and I felt like I was totally taken care of! I will totally recommend you to everyone!

I am always treated well at the Templeton office. So glad you are there.

Excellent care!

I have been experiencing so much mucus in both eyes and Dr Baldwin prescribed one item and one OTC cleaner and both have been extremely helpful.

I was very comfortable with my entire experience at your office. The staff was great, and Dr. Basich was friendly, professional, and competent. I got a really good vibe from everyone there and it felt like they must all love their jobs. It's a pleasure to highly recommend your office, and I'm grateful to have you here in SLO! My thanks to everyone. SB

I appreciate the quality of care by Dr Basich and his sense of humor. The office seems well run.

the appointment I had was a great experience,,,, I was well informed of the procedures that would take place and what to expect in the future. The wait time was minimal and the visit didn't take all that long. Thank You!

Everyone is very nice and pleasant and professional with the process of your visit with each step through completion.

SLO Eye Associates provides consistently excellent medical care in an efficient manner and pleasant atmosphere. I highly recommend them.

Very friendly, helpful staff. But disappointed to get into patient portal and find last few visits have not been entered, rendering the portal useless!

Front office staff is very efficient and friendly. Back office staff is amazing, so conscious and explain everything! Drs great as well. I recommend them all the time!

All the staff are excellent and very professional, as always , from reception to Doctor interactions. However, the visit took well over an hour for a routine annual eye exam. Hopefully this is not the norm. Thank you.

Very efficient

It's always good to have my check-up. Great Docs and everyone is friendly.

Very friendly and knowledgeable. Well taken care of. Thank you

Dr. Basich was such a very polite and true gentlemen . He gave me total confidence in his ability to make sure my eyes were taken care of totally.

Thank you office visit was great.

Everyone was so kind and attentive.. There was a considerable wait but there was apology for that. m

ALL GOOD

Everyone that I have come in contact with at SLO Eye Associates is caring, professional and very knowledgeable, which makes me feel very confident in using their services. I also appreciate that they follow up after eye care procedures.

injection given by Dr Gealy was perfect!

The wait time is long but the staff and Drs are what counts and they do their job well.

The experience was great. I would recommend to anyone. Thank you for getting me in early.

To begin, I noticed that your were quite professional (I was a professional accountant and admin manager with American Companies overseas) and I find that very important because it followed throughout the examinations the several appointments with San Luis Obispo Eye Associates at Tank Farm and Broad. I notice that the patient gets good and thorough attention through the whole process - as well as courtesy .

I barely sat down when I was called into my appointment, so no wait time is a huge plus! Very smart, competent staff, and a very helpful doctor who actually called me with further information was a huge plus! All gold stars for you at SLO Eye Associates, thank you!

it is wonderful all the time

I would appreciate knowing from Dr. Baldwin if I need a new prescription for my glasses; I forgot to ask him after his examinaton. Thank you.

Can one have a fun Dr. visit? I did. What a happy place, not quite Disneyland, but a happy place nonetheless. Very professional, knowledgeable staff. Dr. Basich was excellent. A special shout out to Rochelle and Karen: Making the time enjoyable. I am confident of the expertise of everyone in your office.

Very good service and eye exam helped me get perspective on my cataracts. Not particularly anxious to do surgery,

Dr Basich and his staff are the best. Thank you for all that you did for me. Giving me my eyesight back! Wonderful follow up care and maintenance care. Thanks again from a very satisfied patient.

Dr Horne is a wonderful optometrist. He explained the issue of cataracts very thoroughly.

As always, the staff Dr. Basich and everyone that facilitates my appointment is wonderful. He always answers my questions he always takes the time to listen to me and as always I'm grateful

As always, a competent, efficient, and friendly support staff and excellent professional care.

Very helpful in getting my prescription processed through Rite Aid in Morro Bay since the pharmacist in Cayucos told me he wouldn't order for me again because he didn't make enough from what he can charge me and what insurance paid. He then had a consultation so he could charge and make up what he felt he should be paid.

Dr Horne and the staff I dealt with were very nice and make you feel at ease.

I appreciate the quick, attentive and knowledgeable help I received! Highly recommended.

The wait time was right on time and everyone was very nice and friendly

Dr Baldwin and all staff are wonderful!!

Excellent service as always. Appreciate time Dr Basich takes to examine my eyes and listen to my concerns. Very minimal wait time during your appointment since their scheduling is pretty accurate.

I was seen on time and everyone was helpful and personable. Dr. Horn was very knowledgeable and we got through the exam quickly and efficiently. 5 stars!!

Starting from the receptionist to the nurses to the Doctor all went smooth with very smiles all the way. Wish my GP was as thorough as Dr Basich. My eyelid is feeling great. Thanks to everyone at SLO Eye.

All the people we engaged with on the visit were very nice, professional and certainly seemed they knew what the were doing !!

Thorough, professional and reasonably on time.

The staff shows they care about people as does Dr. Baldwin. A good experience fo eye care

Doctor was very informative on upcoming surgery, options, expectations.

Listen to me

While the staff and doctor are good, the time with the latter feels very rushed. It would be better to have a bit more time to ask a question or two. You feel you are on an assembly line with very little leeway.

Everyone was courteous and friendly. The doctors were very thorough and always spend enough time with you to answer all questions.

The visit was great beyond taking a lot of my day. Dr. Theodore and your staff were very professional, but there was an awful lot of waiting with my eyes dilated so I couldn't read. Despite good care over the years, my vision has ebbed with time. That makes me happy.

I will be delighted to let you know my opinions after I’ve had my eye surgery.

As always, Dr Basich and the staff were very attentive and professional. I always feel that I’m in the best of hands.

Everything. Didn't have a very long wait and the appointment was handled very professionally. Staff was very pleasant.

Always a good experience. The doctors are all wonderful and the technicians are pleasant and professional. The only issue that I have, and it generally happens every visit is that I need a very detailed receipt for my flex spending account for reimbursement and no matter how I try to explain what I need I can never seem to get that information. This last visit when I was checking out I was handed my glasses prescription for later use and it wasn't until I got home that I realized that it was for someone else. I know it's just for glasses but would hope that the office would be a little more careful about handing out PII to other patients.

Very professional, courteous and thorough examination and consultation.

The appointment was100 percent perfect and I really appreciate Dr Theodore’s knowledge and technology! And, a very easy and comfortable shot in the eye!!

The staff was very pleasant and professional.

Everyone did a great job! Thank you!

I arrived a bit early as is my habit. Hate being late. My appointment was on time and everyone was pleasant and very helpful. Dr Basich is always friendly and provides a comprehensive exam and explains what is going on with any changes as well as solutions for any eye condition. He takes the “ white coat” out of appointments.

Short time to wait from appointment time. Pleasant waiting area

Dr. Baldwin is always so pleasant and is a wonderful ophthalmologist. I highley recommend him!

Very short wait time

I was hoping that I would not have to return to get my eyes dialated because I did not have a driver as last time I was able to drive. I know Dr B was trying to protect me though and I appreciate that a lot. So I will have a friend take me next time I know Dr Baldwin really cares about his patients. Thank you

The staff and doctor were very thorough and helpful in helping me understand my condition.

Polite and professional

Dr. Basich and his staff have always been a friendly and professional .

Always a good experience with friendly and knowledgeable staff. Love my Dr. Baldwin!

Very efficient, well trained staff.

Everything went nice and smooth. I always like it like that.

we have been your patients for a long time and we feel well taken care of and really are so pleased with cataract surgery and follow up. Diana & Vito Brenna

I developed an unforeseen infection in one of my eyes and needed to see an eye doctor quickly. The staff rose the flag and got me in immediately. I’ve seen both Dr. Basich and Dr. Horne in this office and they are both exceptionally knowledgeable and professional. I wouldn’t go anywhere else.

Everyone was very helpful and friendly!

Very professional staff

Always a good experience there! Very professional, courteous, friendly and caring people!

Dr. Horn is always very professional, knowledgeable, and competent. He is just a great optometrist. The staff did a great job as well.

Everything!!!

Very kind and thorough.

Everyone I interacted with in the office was professional and friendly. I appreciated Dr. Horn’s care and expertise. My only complaint was over a 30 minute wait after my appointment time to be called For exam , and another 40 minute wait to see doctor.

My visit to the eye clinic was very good with the staff and Dr. Basich . Hope to see you on May1st at 10:30

I had the "box" test. Was called before my actual appointment time! Tech was very professional & competent. Check-In & Check-out staff are very competent, efficient, and nice.

Such good service from everyone who helped me from check in staff to Dr. BASICH AND TOMMY. I WOULDN'T GO ANYWHERE ELSE.

Everything

I was disappointed at my annual appt last week to learn there are no longer any glasses under 75$ for VSP patients who wish to pay only the deductible. I think you will lose patients as Walmart and other places will take your business. The lady in the optical shop was not very nice compared to all the staff I encountered over the years.

Dr Basich did a phenomenal job fixing my eyelid. He also has an excellent support team. Thank you.

Excellent treatment. The condition of my eyes are back to to where they were fifty years ago. All of my concerns and questions were taken seriously and answered in a professional manner. Your services will be highly recommended.

Wait time was reasonable, less than 10 minutes. Medical assistants, I'm not sure what their job titles are, were friendly, Dr. Theodore is thorough, answered all my questions, friendly. I would recommend her to friends and family. Checking out takes a long time.

Everyone was pleasant and efficient as usual. I would like one manually operated bright light in the rest room. I cannot see my contacts without wearing contacts and I always need help reading the containers let alone finding the contacts. I have lost more than one trying to put them in.

Very knowledgeable and courteous staff.

Nice friendly staff. The tech in training was very attentive.

As usual, the team worked like a well-oiled machine! I do enjoy watching the staff as they move from room to room, moving patients and keeping everything moving smoothly. At least that is what it seems to me. If there are glitches, they aren't visible to the naked eye!!!

Very efficient as usual. How you keep the right people moving around in the right rooms always fascinates me.

All of the employee's are exceptionally , friendly and helpful as are the Drs.

I had excellent care by Dr. Baldwin.

I am scheduled for some follow-up testing which was supposed to be performed in two separate appointments. I am grateful that you were able to accommodate me and schedule them in one appointment so I wouldn't have to pay two separate co-payments. Your staff is very friendly, welcoming, and helpful. Much appreciated!

Great doctors who care! :)

Timely service. All staff performed as highly trained and caring professionals. Dr. Theodore was great, and explained all steps and took care for lessen any infection or discomfort.

As usual my experiences at SLO Eye have always been excellent. However, it was my longest afternoon in years. The Grapevine was closed, so it took nearly an hour to get there and 2 hours to get back to Nipomo.

Again I was impressed. Dr. Theodore was very thorough. I especially liked that she wanted to talk to my hemotologist oncologist to find out about the markers I might have for multiple myeloma. I love it when my Drs communicate with each other!

Extremely efficient. Step by step was escorted to the next area and was told exactly what was happening next and why

Dr. Gealy was pretty much on time and I was pleased with his report.

My visit was a friendly and pleasant experience. The staff there are excellent. I have a good doctor who I fully trust. This all makes for a visit that I do not dread.

The doctors and staff are always so courteous and helpful on the phone and in person.

ON TIME AND GREAT STAFF AND DR

I always love coming to your office...I feel very welcome each time, I love my eye Doctor, Dr. Basich, in every way my experience, has, for years, been absolutely excellent, and my eyes are very well taken care of!!! Carolie Coffey living in San Luis Obispo. Dec. 27th, 2019.

Love Dr Baldwin. His knowledge about eyes and how there are connections between what he is treating me for and another medical issue I have. How the medication I was taking for the other issue was actually detrimental to my eyes.

Everyone, from the receptionist through Dr. Basich is pleasant, informed and helpful.

All was good with exam and with new glasses. Thanks.

You are prompt; I appreciate that. Dr. Horne gives me answers, and that is how it should be. Silent doctors help no one.

The staff - from receptionist to medical assistants - are always nice and helpful. Dr. Horne is very professional and caring.

The wait was too long, I waited in two waiting rooms, and I spent over two hours in your office the majority of which was spent waiting.

I have an annual eye exam with Dr. Horne and other staff members and they always go just great.

What's a refraction that cost $50?

All staff including medical assistant, front desk, were friendly and professional. Dr. Horne is always thorough and friendly and kind. Thank you.

Friendly, efficient and excellent care!

You were very thorough in your examination. You were extremely busy at the time of my appointment but did your best to get me through the examination in the best possible time.

Dr. Baldwin has been wonderful. Since my husband died, Dr. Baldwin has been sympathetic and incredibly helpful with the eye problems I've had due to crying so much and so often. Before that, he helped me through a couple of other eye issues. He and the staff are pleasant and professional, always explaining what they are doing and why. I wouldn't hesitate to recommend Dr. Baldwin and the overall practice.

I was very happy with the way that everybody treated me and the only thing that I am concerned about is that when I tried to make my next appointment the young lady was having trouble fitting me in and told me that she would call me to let me know when it would be as for some reason she had to talk to her supervisor about this as of yet I have not heard by mail or phone. So could you please let me know when this is going to be. Many Thanks Gillian Beadman.

As always, staff is so friendly and helpful. Always a good atmosphere. Dr. Baldwin is always, always thorough and sympathetic. thank you, highly recommend

ALWAYS TREATE VERY COURTEOUSLY AND PROFESSIONALLY, DR. BALDWIN AND THE STAFF ARE GREAT

excellent thanks

You did just great. However I missed the cookies and wine! Oh please excuse me, that was a Holiday Party I missed. Yes, Dr. Horne was a precise as ever, answered all my questions and now looking forward to the exam in February with Dr. Baldwin in SLO.

Everyone in the office was caring and prompt. Dr Baldwin was genuinely concerned about my eye and made follow up tests.

I thought the Dr was very knowledgeable

Appointment as anticipated. Happy that I was told in advance the approximate time it would take for all the testing. Very thorough with adequate exchange of information.

Everyone in the office is sooo nice, helpful and efficient I enjoy my appointments.

The entire team was very efficient and caring and took the time to be pleasant along with the professionalism. Dr. Theodore is very efficient and explains each step of the treatment to the patient and for this I am very grateful .

You have gone way overboard in order to get me glasses that work with distance, mid vision and reading. I really appreciate the extra effort you made. I'm still not seeing clearly with any of these but I understand that I won't until I can have cataracts removed. Just frustrated I guess but nothing that you can do anyting about!

From CHECK-IN to Check-out......... Very well done! It couldn't have been any better!

Your office was very well run. Dr. Horne exuded confidence. I felt like I was in good care. The reason for a referral was explained well.

I love the attention to detail, professional service and last but not the friendly staff. My special needs are always addressed.

Friendly, professional staff.

Very organized and professional.

As a longtime patient of Dr Horne, when a small, painful bit of wood or fiber became lodged in my eye, I knew where to go. I visited the Templeton office at opening. They arranged a same day appointment for me in SLO. There, I was worked in early. Dr Baldwin examined me, removed the object, provided sample eye drops, gave me simple instructions, and told me what to expect. He was patient, precise, and comforting. Over the next day, pain dissipated gradually, and the following morning all was well, as he had told me to expect. Each person in SLO Eye’s offices with whom I interacted was professional, sympathetic, and thorough. As an established patient, records were update quickly and my paperwork was minimal, simple, and well explained. Their handling of our insurances were precise and required no work by me. This was our third family eye emergency over the years, and each experience has followed a like process, with best possible outcomes. We feel fortunate to be their patients and know SLO Eye Associates is part of our community.

I was having an eye problem and you got me in right away. Much appreciated.

I am a longtime patient of Dr. Gealy's. He is extremely professional, knowledgeable and very caring. I have nothing but kudos to offer. I highly recommend him and his office staff.

exceptional staff, thank you.

Good scheduling. Geat service!

I had a very nice visit. All of the staff was very friendly and answered all of my questions. The new prescription made a big difference in my sight. No more squinting to focus. To all a Merry Christmas and Happy New Year

Dr. Baldwin is always friendly and does an excellent job.

Loved you all being on time and offering the service of that new machine to take the place if dilation. Thank you all for being polite and considerate!!

I was admitted at my appointment time. The nursing staff was pleasant. Dr. Basich answered all of questions clearly AND took the time to listen to my stories. If someone there reads this please tell the doctor the reason I see better at night without my glasses is because they are tinted. Tom O'Neil

All that I dealt with seemed interested in my welfare while they completely and competently explained everything relating to the condition of my eyes and the options available to me.

Dr. Baldwin was wonderful and all the staff was friendly and kind.

A slight mix-up in scheduling caused me to have to drive to Templeton, instead of San Luis Obispo. Except for that, everything went very well.

I am very pleased with the prescriptions. Dr. Basich is my favorite eye doctor.

The appointment was fine! The attempt to broadcast it on social media, not so much! Let’s not have any more of this, please!!

Professionally managed business, great staff, and Dr. Basich is the best!!

All are always courteous and welcoming. Thanks!

We were so pleased with our visit with Dr. Stephanopoulos! Not only was she thorough, but also she was clear when we needed to get into another specialist, and she made it happen that day! We are so lucky to have her in SLO!

Everything and everybody was first rate. I left four stars instead of five because I was there over three hours. True, several tests were made, but that seemed excessive. But perhaps a small price to pay for the best eye care in the county.

I have complete trust in Dr. Baldwin and Dr. Horn. I have enjoyed wonderful care for the past 15 years. I do not think there are better eye specialists anywhere in the world. Lucky us! Jane Maxwell

Professional care by staff and Dr.

Great experience. Super friendly.

All went very nicely at my appointment. I felt I had my questions answered, and everyone was cordial and attentive.

I have been going to SLO Eye Care for years. Through cataract surgeries on both eyes and regular eye checkups, my experience has been outstanding. I have found the staff to be friendly and helpful. The waiting room is comfortable. When I needed an appointment right away, they were also accommodating. Keep up the good work.

The office is spacious, clean and run with efficiency. The staff all seem to know their jobs, enjoy working - and are both friendly and professional. Stellar service!

Dr. Baldwin is great. I have been seeing him for 20 years, oh my. I value his expertise and care so very much!

Good experience

3edcvf I had an emergency and was seen right away. I never mind waiting for an arranged appointment as the entire staff sees their patients as individuals!cc

Nancy was great. It was nice to see a familiar face. Be nice to your techs so that they stick around longer!

As all of my pas experiences, and this one, I feel that the office staff has treated me very professionally and always arranges to have me see my eye specialist at the scheduled time. Only concern from my last appointment was that the technician that did the vision check before I saw Dr. Baldwin didn't seem to understand that my glasses were for distance vision only, and kept telling me to look out of the top of the lenses only. Never been a problem in the past. -- Sylvia Segal

Just every one is kind like it

Service was quick, efficient, friendly. No complaints.

We found the service efficient friendly very helpful and honest peopl wanting to do a great job. Thank you. Plato

Very much appreciated the doctor and staff each time we visit!

Always a well run office. Wonderful, professional staff & Drs. Always a great experience. Thank you.

I am always greeted with a smiling face at the front office desk when I check in for my appointments. A nice touch. Additionally, the facility sees to operate in a very efficient and friendly manner. This is also a nice touch and a welcome change from the unfriendly atmosphere that seems to exist at most medical offices. Please give my thanks to the office manager for a job well done!

You have the best eye Drs in the world .i thank you very much. Fred partridge

Very quick and efficient service with a smile.

I always have a great experience with Dr. Baldwin. He is a kind, considerate doctor who has kept my eyes working for over twenty years! I am a huge challenge to him but he has strived to meet that challenge. I do not know what I would do without him.

After having a recent injection in my right eye, I developed floaters. I called the office and they had me come right in. I was given a thorough exam and was assured all looked ok but was told to call if there were changes and not to hesitate calling even though the weekend was approaching. I'm grateful!

as usual it was a very pleasant visit. Really like Dr,. Basich and his assistant was personable

Great visit. Back office was superb and well organized. Doctor was excellent and answered all questions. Front desk not nearly as friendly and helpful. Not "bright and cheerful" but it is a tough job.

All positive! Glasses are great! T

Your attention to patients is wonderful and reassuring. Thank you to everyone there for being so attentive.

Great staff & all very friendly.

Excellent and professional Doctors and staff. I have been a patient/customer for many years. I always get excellent personalized care. I Highly Recommend SLO Eye Associates.

Dr Basich is a very competent doctor with a great personality. I always trust his judgement. His staff is also excellent. I could not be happier. Steve Rubin

Very pleased with professional, personal office visit/experience. Thank you!

My annual exams have always gone smoothly. Dr. Horn noticed a problem during my last exam, and immediately I was set up for an exam by Dr. Sharon Theodore. She and the other staff treated me calmly and thoroughly examined my eye. She cooperated to refer me to a Stanford Eye Clinic expert. The expert there communicated with Dr. Theodore. I am confident they are the right team to correct my vision. SLO Eye Associates are friends!

Dr Gealy is the greatest! Very smart, answers all my questions, and always seems interested in me. The rest of the staff is good too One important thing. A few years ago I had a vitreous bleed, I was concerned about it and called the office. The answer was: “come on in and will fit you in.“ None of this: “ Our first available appointment is a week from next Thursday,” that you sometimes hear from other offices. To me this is a sign of good training of the office staff, and prioritizing patient’s well-being and concerns over the office staff being able to leave on time every day. I think you should be proud of this.

I felt well cared for from first to last. All the paper work(an understandable pain!) to the refraction and of course the chat with Dr. Gealy and the explanation of my choices were pleasant. Thanks for the help & I'll see you in a year. dean

As always my appointment went very well.

Thank you so much for assisting me in getting my eye back to normal. I went in for a painful eye and found out I had three ingrown eyelashes. Much better to go to you guys than to ER or Urgent Care. Highly recommend San Luis Eye!!

Great service, thank you

Always such a great office...staff and doctors. Trust my doctor completely and always feel I'm in good hands!!

Everything! Everyone I dealt with was, as usual, simply excellent. I have always felt very, very confident with everyone from the front desk to Dr. Basich. It is always an excellent experience and I've been in your care for 12 years now.

Once again, on time appointment, professional and informatitive. I do not do the facebook or any other thing like it.

Everyone was very professional. They were helpful and answered any questions.

Prompt, courteous reception. Excellent eye care.

Dana at the front desk is very caring and does a wonderful job. I also am happy when I get her to help me.

I am so grateful for Dr. Basich finding the source of my blurred vision and oozing eye. I went to urgent care on my way home for a cough and discovered that my systolic pressure nearly doubled. I would appreciate being offered a blood pressure check at each visit since pressures over 200mm can result in stroke or heart attack.

Good staff and really nice Dr.

Friendly, on time, at ease w/doc

Everything!

Good environment. Friendly doctors.

Thank you, Dr. Baldwin, for working me in to your busy schedule. Your explanation of the issue aided my understanding of cause and medical procedure...extremely helpful. All better now!

No complaints...everything was great. H Lee Bailey

Dr. Bashich listened and made a plan, increased astigmatism prescription and suggested eye drops 4 times a day if my eyes felt better with them. They did and the ‘lines’ through letters as well as poor distance vision all improved. Even better, my eyes stopped hurting and my headaches diminished. I’m a very happy customer👍

I had a short wait. Staff was very professional. The exam was thorough.

Dr Baldwin and his staff are terrific in everything! Everyone smiles and welcomes you as though we were family. I always feel comfortable when I go in, and Dr Baldwin shows interest and concern for me and my vision health!

An excellent visit. I happened to get there early for my appointment. I was seen immediately, and had very little waiting during my exam. Dr. Baldwin was friendly and efficient, as always. He has my confidence.

Been going to Slo Eye Assoc. for years. Dr. Basich is the best. Does anyone eve read these things ???

always friendly, yet professional, never nervous to visit your doctors and staff! I feel watched over............

Great people. Everybody was very kind and knowledgeable. Thank you

Your staff is very professional and I really like Dr. Horne. I've been going there for years and feel very comfortable.

Professional, caring, thorough. Dr. Basich and all of the staff exceeded expectations even at the end of what had been a long and busy day for them with other patients. Thank You, Carol Baptiste

The staff and Dr. Baldwin have been helping with my Glaucoma . I am very happy to be a patient of his. They are all very supportive and professional .

You are the best! Excellent, professional, friendly staff. Easy in and easy out. Perfect surgical outcome. You are the best!

Thanks for always checking along care of my eyesight Dr B

I was very satisfied in all the services you provided from friendly reception, to all departments I was escorted with, the Doctors who examined and explained there findings. in a way that I understood. I feel really satisfied.

I am always happy with my experience with you

Doctor and staff all respectful, friendly, and knowledgeable.

first assistant was very understanding of my walking disability Isabella was very knowledgeable and helpful in making the appointments over the phone Dr. Basich is always professional and accurate

We did not have to wait for our appointment, it was on time. The staff recognizes that my mom is in a wheelchair and cannot transfer in the tight places with the chairs so high. Dr. Baldwin is always a delight. Such a good doctor. He genuinely cares. My mom and I love him.

Every one in the office was very kind and explained every thing to me. Dr. Horne was very kind and also explained and took the time with me. I would highly recommend your office.

Always friendly and professional.

Dr. Basich is wonderful. He did my cataract surgery and had been my eye doctor for about 12 years. I wouldn't go anywhere else. Carol Tucker

Good people

The staff was professional AND friendly. I have had a great outcome from cataract surgery.

Dr. Theodora was extremely thorough and careful. She has since followed up with a phone call to let me know the results of tests and has also notified my cardiologist. She is a top-notch professional.

Staff was organized and efficient; and Dr. Basich took the time to help me understand my symptoms, and options going forward.

I had a very pleasant visit. Dr. Gealy and his staff are kind, courteous, knowledgeable and efficient.

Thank you for your kindness and care in evaluating my medical health and needs. I’m confident that I’m in good hands going forward with my treatment

No waiting. Excellent information about tests. Friendly.

Efficient, friendly, knowledgeable and diplomatic.

A good visit, on time, informative and helpful thank you

I was completely satisfied with my visit. Staff and Doctor Theodore were friendly and competent. I have only good things to say about my visit.

You do eye care very well, but the overall experience is significantly marred by the parking situation. I arrived in plenty of timeout that was used up circling the parking lot. In the end, I had to park in Marigold shopping center and walk back to your office, crossing both busy streets. This was not the first time I've had such difficulties, and I am tired of it. I hope you can resolve the situation so that I don't have to find another doctor.

My husband and I have been going to Dr. Basich at SLO Eye Associates for many years. We have always been happy with the service from the front desk to the back office staff and the physicians. We would highly recommend Dr. Basich and his staff.

?Great staff very nice and professional environment.

My recent checkup was just fine. Staff is efficient and competent. Dr. Basich is great; thorough and not rushed. I really appreciate the care.

Dr. Frank Basich at San Luis Eye Associates and his skillful crew are the best. At age 82 I can see 20/20 without wearing glasses because Dr. Basich replaced my old lens with new lens 7 or 8 years ago. I am especially grateful for good eyes because I am a writer and poet.

Friendly staff, no waiting and thorough. Thank you!

You have a grammatical error in your feedback request. "You taking" is incorrect. It should be "Your taking" because taking is a gerund -- a noun -- which requires the possessive form (your vice you). Leaving it as is would be unprofessional and not in keeping with the usual high standards of the practice.

Thank you for good service!

This year the wait time in the lobby and exam room was minimal. I was seen by MD promptly. Staff was friendly and efficient, and of course Dr Basich was as kind and competent as always. Thanks!

Short wait time; courteous and helpful staff; well coordinated procedures; knowledgeable, clear and straightforward doctor.

Overall good experience.

Your front end staff was very friendly and professional. There was no wsit time. My time was valuable to you. Your backend staff was very knowledgable and professional.

Office is structured, organized and seems to work effortlessly. Doctors are exceptionally good. Will send my husband as well.

Great staff, attentive and caring. Explain things well, as did the doctor. Comprehensive, high quality care.

Dr Baldwin recognized my issue (Blepharitis), removed the eye lashes from inside my eyes , and recommended the appropriate ointment to apply which will hopefully eliminate future problems.

All of the staff in the office were super helpful and friendly and polite. Dr. Basich was amazing in his thorough care. Thank you for taking such great care of my elderly mom.

The appointment went well. I felt I was taken care of in a professional manner. It always takes too long but that seems to be standard.

My appointment was OK except the Dr was about 50 minutes late for the appointment time. That is time to reschedule! The surgery and results were excellent and my eyesight is much improved. But 50 minutes late for a 5 minute recheck with no explanation at any time is too much. It's time to examine your appointment scheduling.

Service was great, very warm and friendly. The office was very clean. I like Dr. Baldwin.

Very friendly and expertise service. I enjoy my appointments with you.

appointment was on Time and all went very well

Dr. Basich is the best! And your staff is always so friendly and helpful. Thank you

Visit was okay except for long waiting times. Dr and others were friendly. Kees Ruzius

Excellent friendly staff. I called last minute and they were able to accommodate me. No problem. Great attitudes throughout the office: Dr. Baldwin, my normal doctor, was unable to see me. So, the staff worked to get me in with Dr. Horn and he was great.

Good visit; nice people. Very surprised and pleased to get in the same day I called.

Dr. Baldwin examined my eyes. He is very thorough, competent and professional.

Excellent service. On time professional and friendly

very profresionable

everything good

Sharon Theodore was very professional and thorough. Totally appreciated all her explanation and her caring. Elias the technician that did my pre limb procedure was also very good and was so Pleasant.

Appointment was on time as scheduled, staff was friendly and helpful, and physician care is outstanding.

staff are all kind and courteous, explaining things at your level, whatever that is; the physician clear and concise, addressed concerns and follows up, not letting it drop, no to mention he is always pleasant and thorough

Everything!

Wait time was reasonable Staff was courteous and capable Physician appeared competent, although brief in explanations I was not given a summary of the findings

Great service and staff

Dr Gealy Was very communicative, kind, and gentle. He was interested in me, my history and my future welfare. I really enjoyed and appreciated the visit with him. He provided me with a lot of information about my ophthalmologic situation.

I was happy to see Dr Gealy at my visit. I had a problem with fogginess of my left eye that Dr Gealy seems to have solved. I am following his instructions of warm compresses on my eyes, frequent refresh drops throughout the day, and lid scrubs for blepharitis. I have had less fogginess in my eye which is a wonderful improvement! Thank you!

A modest wait time, pre-tests administered timely and efficiently by clinical staff. Exam with Dr. Basich was thorough and all my questions were answered. Dr. Basich is very friendly and patient orientated, as is the whole staff.

It is a pleasure to visit your office. Everyone is polite, remembers you from the last visit and answers questions promptly.

Office is well-run and in excellent condition. Very glad to see Dr. Gealey had not retired - he did two prior eye surgeries for me and it's time for cataract surgery in the other eye. His expertise is awesome!

I have always been totally satisfied with the quality care I receive when I come into your office. But that applies to being IN the office. I am a retired orthopedic surgeon, in the later years as many as six doctors in the office. A human being would answer the phone, She would say, "Doctor's office, how can I help you?" A personal relationship in dealing with a business, particularly the medical business, is very important. Having a machine answer the phone telling you to push buttons for what you want, destroys a lot.

Great doctor and efficient service. Poor parking arrangements

I was impressed from the beginning. Very impressed with the associates and the doctor. I was contacted the next day about progress and future appointments

Very good service.

The nurse (forgot her name!) and Dr. Baldwin were as clear and cordial as ever.

Was seen very close to scheduled time, a plus.

Dr. Larry Baldwin is always professional and personable. He makes sure I am comfortable and explains what is going on clearly...

Courteous hardworking staff. Everything seemed well organised and efficient. Appointment on time. Doctor took time to answer my questions. I felt well cared for. Thank you for such a good experience.

Greate experience. Every one was very attentive.

Appointment on time. Staff welcoming and efficient. MD answered concerns.

Office staff is very efficient and I appreciate Larry Baldwin's life-changing advice about taking care of my health before cataract surgery. I have begun doing that so I'll probably have it done in March. I ordered new glasses there and the woman (sorry - don't remember her name) who helped me with the order was great!

I appreciated short wait time and thorough care by friendly staff and doctor.

Very Good

Staff was friendly, informative and helpful. Only short waiting in pleasant surroundings. Of course the Doctor is fabulous. And he lets us come back. Thanks for the good eye care.

It was kind of a long wait, but my treatment by the staff was excellent, as always.

My right eye still bothers me. I think there’s something else wrong with it. Does anyone read this?

Always a good experience! but would like to see more smiles😀at the front desk,

Prompt, courteous, and most importantly high quality.

It was a bit slow going from room to open area to room, etc. The testing was very professional and my doctor is outstanding. As I checked out the desk told me it would cost me $50. to get my prescription. That is WRONG. My insurance pays for the entire exam that INCLUDES the prescription. William W. Cotnam

I am awaiting surgical scheduling for cataract. My appointment for a pre-check was a little chaotic, which I anticipated for a Friday afternoon. I did my do-diligence (provided a copy of my lens dimensions in the other eye) and have not heard anything. It has been a week.

I have had some painful shots--this one went well

All stagg very professional and friendly

Dr. Basach answered all my questions and clearly explained what could be done and what our next steps would be.

I appreciate your time efficiency. My time is valuable too. Thank you!

I really appreciated that there was a waiting room with toys for kids, so I did not have to worry about keeping my toddler occupied while we were waiting. Dr. Stathocopoulos is wonderful with children and extremely knowledgeable, and the staff were very friendly and helpful. I would definitely recommend this group to any other parents who have a child with vision problems.

I was seen promptly. The office is clean and well organized. The staff is pleasant and cheerful. Dr. Baldwin is a very caring person.

Your office group 30-day diet competition has inspired us at Pottery Barn to do the same!

Entire staff...prompt, pleasant, professional!

Employees and technicians were all pleasant and knowledgeable. However, the glasses had to be rejected and reordered because of a mistake in placement of bifocals

Always get very professional services from everyone at the office.

The appointment went well, well ahead of time. The staff is very professional and accomplished the eye tests in a thorough and timely manner. Hopefully the new eye glasses will correct my vision problems. Thank You for all you do!!!!!! Ken Linder

Always appreciate you guys. And Dr Baldwin is the best! ❤

Everyone I have been with is very nice, efficient and dedicated to their work. I have never had a problem with any anyone, in either location. Keep up the good work!!

I've been seeing Dr. Baldwin for over 20 years and my worst fear he will retire before I die! The office is always pleasant to go to and the staff is very kind and friendly.

Receptionist was polite and we didn’t have to wait long. Dr. Basich explained the cataract procedure throughly and all of my concerns and questions were answered.

Everyone from the front desk to the back office and the doctors are all great. I love my experience everytime I come. My doctors are all so wonderful.

Everything was well done ! I find the staff pleasant and helpful !

Dr. Theodore is one of the best medical professionals I’ve ever encountered. She advocated for my health so efficiently that I didn’t worry about my future health care or my insurance. I’ve never felt this much support from a doctor before, while maintaining a professional and practical demeanor. Thank you for everything!

Dr and staff are good communicators and listeners... Wish we didn't have to wait in the office so much, but I know that's part of the system. Not complaining...the efforts made by staff compensate for the wait.

Everyone was helpful and pleasant. I feel that I am in competent hands with Dr. Basich. I was very pleased he could see me on short notice.

Your organization is very efficient. Only problem for me was that I was not offered a receipt for my payment. It’s important because I am reimbursed for my payments for office visits. I requested it be sent to me by mail and am still waiting for it.

My doctor is the greatest! He explained everything extremely well.

Everything went well. . The staff is well trained and organized. Dr. Baldwin is great.

This last visit was for a Field Vision Test....my 3rd test since I experienced a CVA in Sept. of last year, causing vision problems, including hilousenations(sp). Dr. Gaeily has been treating me for this. I'll be seeing him next week for a check up & results of my vision test.

Wait time was just a few minutes!

The assistants have always been very pleasant as well as the girls at the counter. However, l was really thrown for a loop when l cked in yesterday. I have never missed an appointment before until a week before. My husband had used my car, forgot to put gas in and fill it up. I noticed after I took off and headed for the gas station. I called to let your office know that l would be a few minutes late, but your menu is so long and l was put on hold for to long. I tried to get thru before l left the house and while l was at the gas station. I was put on hold and when the girl answered and said l will be with you in a moment l am going to put you on hold ! I said no! I have an appointment! I was back on hold and At that point l was already going to be late. When she came back on the phone she said don't come! So I did not and rescheduled! What a waste of my time trying to get there. I understand why promptness is important, but so is answering the phone when you are trying to get through! I was told at the counter that l was going to be charged for not showing up at my last appointment yesterday! What? I was shocked because I couldn't remember not showing up for an an appointment. I remembered this morning when I received this text what had happened that morning. I have never missed an appointment . That morning I discovered l didn't have enough gas and wasted time twice trying to get through to the office to let you know that I might be late. I only wish the girl l talked to on the phone had made a note that l tried to make it on time, but was put on hold twice and was told by her not to come in and reschedule so l wouldn't throw them off. Instead, l was told in person this time that l was going to be charged for not showing up the last time. I was embarrassed and thrown for a loop because I always reschedule an appointment if there might be conflict. I should have been told this information the day she told me not to come in.

Dr. Bullock is great and attentive and has a great support staff.

Very short wait,, atendent was helpful and friendly

Quick scheduling. Highly competent physician.

It was a very hurried morning because Dr. had an unexpected surgery early. Happy to get my appointment the same day as the original time. She was jammed and I needed a few more minutes for a quesdtion or two but will see her again in a few weeks. Overall a good experience. Dr. L. is very personable and seems very knowledgeable.

Friendly and helpful doctor. I appreciate how he makes my young daughter feel at ease with her changing eye needs.

I had forgotten my glasses last week for my appointment. Would someone please check my last years prescription with last weeks prescription? I might want to get new sunglasses. I would greatly appreciate it. Thanx Kathy

I was grateful to get in on short notice because of a problem with my eye and eyelid. The doctor was able to give me a prescription that helped improve the condition and assure me that my eye and eyesight were not in danger. Thank you!

SLO Eye Associates has to be one of the best medical offices in California. The Dr.s are superb and the office staff is friendly, attentive, efficient and very mindful of the needs of their clientele.

The assisting staff were friendly, professional, and knowledgeable. The ophthalmologist carefully reviewed all the findings and gave me helpful information.

I had a very positive experience as always. Everyone is exceptionally kind and professional.

Your entire staff is exceptional, so professional without being stuffy. I am always very comfortable...no stress. Absolutely adore Dr. Horne, that man does not age and he allows for a very relaxing enviornment with all the 1's, the 2's or 3's and 4's...Thank you all.

Always considerate and thorough.

My appointment was very good. Tommy was really helpful in my selection of new glasses

Thank you for getting me in so soon. My eye was scratched pretty bad and I was given treatment very soon after. The person that gave me the contact lens a.k.a. bandage contact lens seem knowledgeable but I wasn’t sure he was going to prescribe me an antibiotic until I mentioned it. It’s hard to say but regardless my eye is doing great now and I appreciate your service. Have a great day

My appointments always go well. Don't have to wait long and everyone is always friendly and helpful.

Everything was very good except they keep changing my appt. time

Excellenr

My Dr held up in surgery and had to wait couple hours to see other Dr.

Dr. HORNE is very thorough in his examinations. He is very relaxi8ng to communicate with and appears very knowledgable. We are very satisfied so far with my new optical support team. Charles Andell

I have had nothing but great experiences with staff and doctors at San Luis Eye.

all ways good to see everybody there. such great people

Your staff is kind and caring: they anticipated my needs; they listened well and addressed my concerns.

Everyone was friendly and helpful.

All personnel very professional. No waiting. I'm happy.

Once again a great experience. Dr. Basich, his assistant Karen and all staff really provide an excellent, caring evaluation.

staff very friendly, doctor excellent, waiting area very clean and nice

I like that my appointment was quick and easy, and Dr. Horn was very friendly.

Excellent visit with Dr Basich. Had all my questions answered. Highly recommended.

Tommy was excellent dealing with me yesterday. But this morning I found one of the lenses had come out of the frame. Will come back this morning.

Dr. Baldwin is great, always has been. I greatly value his care!!! Office staff are always nice and helpful. Billing goes smoothly. Couldn't ask for more.

I must say, the San Luis Obispo office seems much more efficient than the Templeton office (where I live). It was the least time I've ever experienced, and I've been going to Dr. Baldwin for a very long time.

Quick work on the examination. Dr. Horne was substituted for my regular doctor as I needed a new prescription right away. He was excellent.

Great personal interaction with staff and Dr. Baldwin.

Every one was professional and kind. No wasted time. Clean, orderly environment. Gene Wagner

No delays on this visit. Got down to business quickly and efficiently. Just the way I like it.

There were chronic issues due to elevated ocular pressure. Dr. Theodore and staff were very professional.

Love Dr Horne. Takes his time and is very professional!

Prompt service, very little waiting. Pleasant staff and very knowledgeable

Everyone was kind, friendly and professional. Questions were answered in a timely fashion, and the Optical shop was awesome.

Timely and informative visit. It was to discuss and confirm diagnosis of requiring cataract surgery.

Staff was attentive & friendly. On time appointment Dr Baldwin was great as always Staff reminded me to use sun protection

The doctor and entire staff have always been professional and knowledgeable no matter which area I have had to go to for tests and also cataract surgery. Great job! Thank you. Sharon

Everyone is friendly and professional. I gave 4 out of 5 stars because the wait time to see the doctor is usually long.

Dear Dr. Bassich, Sorry I fainted when you gave the 3rd shot to my eye. The good news? The redness and hemorrhage cleared up beautifully. You and your staff were very kind to me and the treatment was effective! Thank you so much, Marni Lynn Ager

Very pleasant and on time . I was treated as a person not just a number. 🤗

Dr Baldwin is simply the best. Couldn't ask for more competence, compassion and professionalism. He listens, educates, and is thoughtful about the direction of care. Never let him retire (sorry, Dr B!)

It's a great office w/ great staff.

Very good: doctor & PA experience, on-time, time spent discussing my specific issues Not good: Had a question after I left, and trying to reach the PA or doc is impossible. Left a message per the phone menu, received a call back but I wasn't available so it went to message, so I had to repeat and leave a message. No way to contact directly, or they should be able to leave a more specific message.

Everyone was great make you feel like family....

I have been going to Dr. Basich for several years, even though he is an out of network Doctor for me. I wouldn't go to any other eye ophthalmologist. He provides excellent care, has a great bed side personality and is just a very good guy. I would recommend him to anyone needing an ophthalmologist.

Thank You

Everybody from the first encounter on the phone to the actual appointment with Dr. Stathacopoulos was attentive, polite and very helpful. The Dr. was direct and eased some of our worries. We will come back for sure, thank you!

Everyone is very nice and and thorough . Dr. Larry Baldwin did a great job on removing my cataracts . Thanks!

All went well. You do need more parking.

Friendly folks both in the front reception area as well as in the back area. They are well trained, and are efficient. My doctor of many years there is highly capable and has a good positive attitude.

The front desk made my appointment quickly. Dr. Horne was thorough in my examination and answered all of my questions.

Dr. Basich is the kind of doctor you hoped you would get. The great guy and doctor that you hear others speak. Honestly, he was an answer to prayer.

It all was done well! I especially appreciated the quicker check-in. And, your entire office staff is very patient-oriented, well organized, and good at what you do. Plus, Dr. Basich provides me with a very clear sense of how my eyes are functioning by the exams done and with the comparative analyses from one time I come to the next.

The team at SLO Eye is always friendly and my doctor, Dr. Larry Baldwin is the reason I keep going back. I have been with this doctor for over 10 years and I'm looking forward for the next 10. The team at SLO Eye is always knowledgeable and nice to me.

Everyone's very nice in the office and helpful. And our eye doctor is great! Thank you.

Everyone was helpful and caring. All my questions were answered in a timely manner. The appointment lasted for 1 1/2 hours, but because Dr. Gealy is such a wonderful doctor, I would give the whole experience 5/5. Thank you!

Thank you very much for keeping my teeth 😊❤️

Very well organized office from the reception to the nurses’ station & finally the ophthalmologists who are so skilled.

Staff is always find and friendly, the doctor is also.

It’s a 2.5 hour drive in light traffic to get to SLO Eye Associates. But I do it because I know that I’m going to get high quality care every time.

Always professional and courteous. Visits are always pleasant.

Total excellence in all phases of the appointment. Of course Dr Basich, but also receptionists and assistants. ❤️

I was pleased with every aspect of my experience.

VERY PROFESSIONAL...VERY ATTENTIVE AND KIND....LISTENED TO WHAT I WAS SAYING.

The usual high level of quality care

I trust you

The entire staff is excellent.

Check in was efficient and not a long wait until my Appt. All staff were gracious and Dr. Basich is the best! He listens and is always reassuring.

Very happy with the concern of the doctor and staff

Unbelievable service at a great price! Will recommend to everyone!

We really appreciated Dr. Major's approach and the time he took to explain things to us. Thank you!

Desk staff is always nice and efficient.

You guys were great! You got me right in, treated me with respect, and made my eye appointment very enjoyable. From the front desk, to the set up nurse (not sure what you call her), to Dr. Horn - professional and respectful. Thank you.

The place is peaceful and all the people are patient and kind and really want to help each person to maintain very good vision. Dr. Baldwin is an excellent doctor and one can trust his professional work. Thank you for being there.

I walked in without an appointment. I had debris in my eye. Within a half hour I had seen the doctor he had removed the debris I was able to go on with my day

Office staff was courteous. . . I needed to update my info. Medical assistant that did initial testing and getting me into room was very thorough and professional. Dr. Horne is very thorough also, seems to take his time to do some extra diagnostic work. John Laird the office manager is always awesome.

As always, timely, professional and helpful

The people at the office, are always pleasant, accommodating, and helpful. I appreciate Dana at the front desk, Karen who is always bubbly, and of course Dr. Basich, he always answers all my questions and I'm always happy to see them all and grateful for their continued service in taking care of my eyes.

This visit was much more efficient than past visits. I was finished in about 45 minutes, compared to several hours on previous visits.

Pleasant check in. The doctor was very professional and communicative.

I have been going to Dr. Baldwin for 25 years and feel so fortunate to have him take care of my eyes. He is so personable and caring and I know that I have the best care possible. Everyone in the office seems to be kind and caring.

Dr. Baldwin & his staff are superb! Wait time is minimal.

professional; friendly; on time; efficiently use of time for procedures;

Dr Baldwin was amazing. I had a huge swollen stye. He got it drained and I was able to look good for 2 important meetings the next day. He is my hero. Everyone in office was very courteous and professional.

Your whole staff acted professionally and courteously. Dr S Theodore is THE BEST. Thorough and explained everything that she performed in layman terms. I highly recommend this office.

Dr. and staff were personable but professional. Length of the consult was well managed and communication friendly and completely informative. We have used this eye service for years and it is for the things mentioned above and their friendly attitude that keeps us coming back.

Visit took over two hours, 10 am until after 12.

We always look forward to our appointments. The staff is congenial and competent...and the Doctors are top-notch!

Wonderful appointment

Theodora waves a magical wand. Makes a procedure I hate into something I love!! Give her a hug for me. Jim Weir

Excellent care from Dr. Baldwin and his cheerful helpers. Darrell

it did not take very long for you to let me know that I had had a stroke in my right eye. That is why I saw only black when I covered the left eye.

Always a pleasure to visit the SLO office and Dr. Baldwin. The front line reception is always cheerful and welcoming The support staff and aides are courteous and efficient. As some have mentioned, there is often a short wait but proves that Dr. Baldwin is in high demand. Our family has had some unusual eye situations and he has always been caring and concerned. I highly recommend SLO Eye Associates.

very organized pictures taken, saw MD in sequence no waiting in waiting room Dr. Baldwin is the BEST!

Hi, I always enjoy going to see Dr. Baldwin. He makes you feel personally cared for. He is friendly, remembers who you are, and even past conversations. His staff follows his lead and are thoughtful and kind. A great experience.

All things were done well thanks

Office staff had a smile on all their faces....and front staff even said "good-by." Everyone seemed on top of their jobs and we were in and out very quickly. Thanks to everyone. darlene shubert

The staff is very professional and nice to deal with. One minor suggestion I would make is to use the surname when the assistant calls the patient into the exam room; several patients can have the same first name which causes a mixup.

Appointment was timely even though last minute. Was seen promptly. Receptionist very pleasant and friendly. Dr was thorough, didn’t rush and clear on instructions. I was assisted with my outstanding balance promptly when I was finished. My prescription was waiting for me when I went to the pharmacy. Thanks 🙏

Dr. Baldwin is very knowledgeable. I saw him Friday. He saw me on Saturday because he was concerned - I had an ulcer on my cornea. It has cleared up with his antibiotic regimen!

We really like Dr. Baldwin and all his staff. They are thorough, professional and friendly.

Appointment on time, efficient and knowledgeable staff, great service . Dr. Baldwin is terrific.

Did not have a long wait to start my appointment. Also was advise what my next appointment what we would be checking. Helps to know ...

Although my appointment went on for two hours, which was difficult for me, I realized it was the doctors new week at eye Associates. However, I do hope this will get better.

One thing I especially like is that I usually do not wait long after the scheduled time to be seen.

Good office procedures; fast efficient and customer friendly. Treatment staff top notch too. Physician Theodore - meeting for the first time - was fast and thorough; no wasted motion and was thoroughly up to date on my lengthy treatment history although just coming to the practice. With all the pressures burdening the Practices these days, how do you consistently come up with such great personnel?

Always a pleasant experience. Great Dr., good associates and pretty much on time.

Dr. Basics has always been calm and considerate. He takes time to listen. His treatments are always successful for my particular eye problems. Those who assist him are equally good.

Great visit always enjoy seeing Dr Horne, the staff girl was very nice too

We are blessed to have Dr Basich as our Eye doctor!! My husband had a small eye problem & I made him come with me to my yearly ap , hoping to possibly get him seen. He was seen due to the care of our appointment lady & the empathy for his patients. Thank you Dr Basich .

Everything went smoothly. Everyone is friendly and professional. I really appreciate it because I am nervous about this whole thing. Thanks

Very friendly and professional staff. Provided very good explanations regarding each step of the examination.

Excellent care by Dr Theodore yesterday ~ explained completely so I understood everything ~

I was seen right on time. The optomotrist assistant(?) was pleasant & professional; I was impressed. The doctor completed the rest of my exam right afterward. The people at the front desk were very helpful too. A very efficient office visit!

Dr. Basich has been my Eye Dr. for many years and I am always well satisfied. I trust him with any procedure he feels is necessary.

Super helpful, kind staff! They listed to my eye questions an answered everything thoroughly. Would highly recommend this group!

Everything is always very much on time and efficient. The assistants seem very knowledgeable and are pleasant. The doctor checks up on everything about my vision and explains things well.

Professional service, friendly from start to finish always smiling, courteous, doctor Bascish knows his stuff he and staff work great together, no wasted time spent here. Been going for years now worth the trip from Nipomo 35 minutes.

Doctor Baisch and Karen, his assustant always make me feel so comfortable and treat me like a person, not just a number! I would reccomend my favorite eye whisperer to anyone!!!

I was not a happy camper when I first arrived when I was told I had a new Doctor. After at least 7 years with Dr. Gealy and having eye injections I was very nervous and stressed. I felt someone should have called me or written a note. Dr. Theodore was very good and took lots of time with me and made me feel comfortable

Everything went very well! As usual.

Dr. Baldwin is the best. He is thorough, extremely knowledgeable and inquisitive that's not always a feature you find in a doctor.

Enjoyed the appointment.

I was very pleased to get an appointment so quickly and I was quite happy with Dr Baldwin and the staff. I would surely recommend to others.

My appointment lasted one hour and 20 minutes instead of the usual two hours.

Always a great visit. ...very pleasant staff!!!

Dr. Horne got to the bottom of my problem and explained to me what the problem was in clear terms. He also provided a solution to prevent the same problem from happening again.

I was treated very nice 👍🏻 🤗

Appreciate you having an area for the young children to be in it makes it more comfortable in the waiting room

Always a pleasure to visit SLO Eye. From the time I check in until I check out i’m Well taken care of. Keep up all your good work

Dr Basich is wonderful and all the people who work there are very friendly and helpful.

The best care! Both Randy and Dr. Basich were wonderful.

I really like dr Galey. I’ve never had a better ophthalmologist, he’s kind, oh so gentle, and a great sense of humor. I appreciate Charlie taking care of a small mishap I had when needing to change my doctor appointment due to being in bed sick. All and all, it’s a great office and they strive to make it better and better. Thank you, Barbara Shubeck

I just wish when the doctors use initials to describe a symptom to the transcriber, they would explain it to the patient. It causes anxiety.

Appreciate the service and prompt attention.

Love that Dr Basich

Always a pleasant experience to visit SLO Eye. Staff is courteous and friendly, wait minimal, doctor spends a fair amount of time with the patient.

As always wonderful staff and doctor. There is a true commitment to providing the best care and solution for me.

Staff was courteous and friendly. They are updating their patient record systems, and do a nice job confirming information including prescriptions.

Very friendly and very professional. Never have to wait a long time.

I appreciate that I rarely have to wait long to be called in to see the doctor after arriving at the office. I also appreciate the kindness and clear communication by all staff in the office. Of course, doctor Basich is fantastic.

comfortable, warm place. They make it easy to give them money!

I love all of you! It was a little bit of an emergency and you got me right in! Dr. Gaely has been my doctor. He is a dear! Thank you!

Thank you for getting me in on such short notice. The office staff and doctor were great Tom Donnelly

Excellent staff and Dr. Baldwin is the best.

very pleasant and professional. Thanks so much. Diana Brenna

Prompt courteous service by staff. Dr. Baldwin may be the world's best ophthalmologist , all kidding aside, he is extremely knowledgeable and willing to take the time to explain what he is doing and how the treatment works. I appreciate that and my vision remains perfect.

Dr Joe was awesome. Took great care of me!

Great staff and a fantastic doctor. Thanks for the kind care!

staff very caring and friendly Dr. Baldwin is the best eye doctor on Central Coast.

THE DOCTOR GAVE ME A GOOD EXAM...BUT I DO NOT HAVE AN ANSWER AS TO WHY THE VISION IN MY RIGHT EYE CANNOT BE CORRECTED OR MADE CLEAR WITH THE GLASSES...AS I UNDERSTAND IT THERE IS SOMETHING IN THE BACK OF MY EYE...AS I UNDERSTAND IT THE DOCTOR IS NOT SURE WHAT IT IS. HE WANTS TO SEE ME IN 6 MONTHS TO CHECK ME AGAIN. SHOULD I GO BACK TO ASK DR. BALDWIN WHO IS MY REGULAR OPTHAMOLIGIST.

Very timely, almost no waiting

I appreciate the care that each person I encountered took with me.

Could not ask for more....

Front desk was courteous, did not dispute my statement that insurance would pay for the refraction part of my service. Doctor and staff were timely, friendly, and answered my questions.

Everyone is very professional and care about the patient. Thank you to all!

Friendly, efficient staff.

Got me in quickly when I called with a problem and got some help for it.

The busiest doctor's office i have been in..

Quick and thorough appointment....going to miss Dr. Gealy when he retires!😔😔

Everything related to my appointment went extremely well. Pleasant check in process, short wait time, and exam itself was professionally and smoothly conducted, as always .

Staff was very courteous. Dr. did a good job of explaining the procedure.

Much less waiting time. My appt. went very smooth.. Everyone there is very competent.

The examinations were great, but the wait time past the appointment was far to long. My appointment was for 9: 10 (odd time) & was called at 9:40.

Absolutely professional but with the added touch of human kindness! Staff was very courteous and treated me with respect and actually answered my questions. No condescending attitudes! Thank you for realizing I may be getting old(er) but I’m still a human being....

I go to the Templeton location regularly for eye checkups and have always found the office personnel, from the doctors on down, to be very organized and professional. Appointments are kept on time, so pretty predictable when I will be on my way home. Always a pleasure to go to my appointments. -- Sylvia Segal

Dr. Theodore was a pleasure to work with. The only small issue was the long time waiting. My suspicion is that she spent as much time with everyone as she did with me for their first visit. Exceptionally thorough. I look forward to my next visit.

Dr. Baldwin is the greatest. Not only skilled hut personable and caring. The staff is efficient and courteous, responsive to each patient's needs.

Helpful staff, fast and friendly front desk

My 92 year old mother sees Dr. Gealy. Dr. Gealy and the technicians are always excellent. They do their care well, treat my mother with respect, talk to her directly. Still have problem with Nancy RN. She was better this time but still talks over my mom. Talks about her like she can not hear, does not understand or is not there. This practice has a large amount of seniors, they need to be spoken to with respect. This happened the last time we were there too.

Thanks for being available on such short notice!

Very professional Appreciated the early morning appointment I always recommend SLO Eye C Bryan Watson

Dr. Basic is amazing in his practice. The staff is well organized and friendly.

I’m always treated well and staff is all friendly and helpful.

Everyone in office is professional, caring as well as personable.

You were efficient, friendly and knowledgeable. However, I am waiting for my bill and next appt to be scheduled. Thank you.

Dr. Frank Basich is friendly and highly competent. I can recommend Dr. Basich and his staff highly. No complaints whatsoever! I am so glad I’ve been so well caref for and my eye problems are resolving.

What a great place to go to, very friendly, great staff also. Thank You

Karen is the BEST.

Dr. Basich was wonderful as always. Taking time to explain to me what my eyes were doing. all the staff was friendly and helpful as well. as always.

Appointment went really fast. Did not have to wait but a few minutes for doctor to see me after my eyes were dilated. Very little waiting time during entire visit. Tech was proficient at measuring my eye pressure and professional and pleasant.

Dana at Front Desk was courteous as always! Technician Rochelle was very patient and caring. Dr. Horne is amazing, no surprise there! I've seen many optometrists, Dr. Horne definitely sets the bar high. Thank you SLO Eye for being my go to place for all my eye care needs!! -Sarah

Do not do Goggle or Facebook, sorry.

Friendly and helpful

The office is always very pleasant. The wait is never too long. I see Dr. Horne but everyone in the facility is friendly and helpful.

Barbara and I travel the two hundred miles or so from Fairfield to Templeton because we greatly value the expertise and the expressed interest in us as patients which Doctor Baldwin and his associates provide. We've been patients for many years and intend to be driving down to Paso for many more to "see" and "be seen" by medical people we know and trust. Blessings to SLO Eye Associates. Sincerely, Harry Matte

Everyone was very cordial and made my experience very comfortable. They had everything going smoothly. A very good appointment

I brought in my two loud and fidgety boys and everyone in the office handled them like pros! Much appreciated!

All good

I brought in my two loud and fidgety boys and everyone in the office handled them like pros! Much appreciated!

good job

Friendly, answered all questions, prompt

Always treated well by the entire staff! And, my eyes get the best of care also! ❤️

Exam was very thorough and Dr Basich answered all the questions I posed. The staff was very courteous, efficient and considerate. The frame selection in the Optic area was good and the staff there was also patient and helpful. I highly recommend San Luis Obispo Eye Associates to friends and anyone in need of excellent eye care.

I'm going to miss Dr. Gealy he was a good doctor and I understand that he is retired now. We look forward to the lady coming in. Gary Tallman

All the girls are always nice, never a complaint

Friendly staff

Dr. Basich and Dr. Stathacopoulos were great. They were very thorough and professional. I appreciate all the help and expert care they gave me in my eye emergency. I recommend all the doctors there and the staff is very caring and helpful. Thankfully, Donna Rucker

Very good only I think we have to wait to long in the waiting rooms.

Something

The whole staff I dearly appreciate them.~ after 8-9 yrs of eye injections I’m so sorry to see Dr Gealy go ~ will miss him but I’ve met the new Dr & she seems to be a great replacement .. 🌷

When I was in the office Friday it was very pleasant. The girls in the front and back made you feel very comfortable. I have been in before and it was not a friendly environment.

As always efficient service, short waiting time and got all my questions answered. Thank you,

my visit was very good the wait was a little long.

Dr. S. & Crew were very professional, helpful & informative regarding an available eye procedure/surgery that I can opt to have. I'm still "thinking on it"!

Girls at desk friendly—-Medical assistants competent &gracious. Dr. Baldwin always excellent.

The care you give me is great. However, my vision was blurry for about 45 minutes after the appointment. It could have been that the eye drops used for the glaucoma pressure check interacted with a new medication I was taking (potassium citrate 15 meq, which I have discontinued). Or maybe it was a different eye drop used prior to the pressure check.

very informative

Everyone is kind, professional and efficient. I feel you have the patient's interest at heart.

As usual, very professional, on time (even early). I had an 8:30 apt and was taken in at 8:15. Pressure checked and out by 8:30. For the first time Dr. Baldwin seemed preoccupied.

I was seen even before my appointment!!!

Reasonably prompt, questions answered, all very professional

The receptionist was able to schedule me the same day I called, as the case was urgent. The man who first talked to/tested me was exceptionally compassionate. Dr. Baldwin was also very caring and inspired confidence with his expertise. He was very clear about symptoms to watch for. On Easter Sunday when I experienced some worrisome symptoms, Dr. Basich was happy to see me within an hour of my calling the service. Excellent, compassionate treatment all around!

Everyone I interacted with was pleasant and efficient. I did not have to wait long at all after I checked in. I have been a patient of Dr. Baldwin’s for many years and have every confidence in his knowledge and abilities.

First of all...your parking is great! second,everybody treated me with respect and kindness and it was a pleasure of going there for the first time.....and I will be back.....and thank you again for all of you for being so professional. Ron M.

The staff is always efficient and pleasant. I am almost always taken in on time. Dr. Baldwin is delightful and I have confidence in him.

I don't do social media. But I had a very good visit to have my eyes tested. Thanks Phil

Saw no fewer than 6 or 7 employees thruout my visit (aside from Dr. Basich) and ALL were pleasant, knowledgeable, and friendly. You're doing an amazing job of engaging your staff to provide superior patient care. Keep up the good work!

Thank you very much for all of your assistance. It is always a pleasure working with the staff at San Luis Obispo Eye Associates. Doctor Basich an Karen are always a joy to work with. Linda was excellent, as well. Thanks again, Douglas J. Lannon.

I'm always happy with Dr Gealy and his staff. The wait time was quite long, however.

I was referred to SLO Eye Associates and arrived as a walk-in to make an appointment for what might have been an emergency. I was seen within an hour and assured my condition was not threatening but normal for my age. I appreciate the time and care received from all medical practitioners, doctors and staff. I left much relieved.

What you did well? Everything! The staff obviously love the work and their doctors. They were the happiest staff I’ve ever seen. I worked for doctors for 16 years and I never felt that way about the doctors or my coworkers. Keep doing what your doing!

Well-organized office, efficient, friendly. Excellent doctors.

Efficient patient care, well organized, friendly but professional. Care was taken to be sure equipment was clean, information updated, questions answered.

The usual excellent,efficient, kind experience. Hi, Frank.

Wait time only 10 minutes from arrival. I appreciate that, as my time is also valuable.

No complaints. Keep it up!

No complaints here. Staff is friendly , courtesy and professional. Front desk easy to work with for appointments and parking has improved ! Thank you for great service ! HeinzHuebner

Every thing ===

BEST group of EYE associates I have ever been to - from check-in to check-put - LOVE DR Basich !!!!

My husband and I have been going to SLO Eye Associates for several years. In all this time we have never had a bad experience. From the front office to the medical staff and the physicians we have been completely satisfied.

Call backs from tech asst are inconsistent. I have had generally good experience, but twice (once last week) I have not had a response to vital questions or requests.

The staff are courteous and professional. Dr. Baldwin and his staff are thorough, knowledgeable, and very pleasant.

Worked me in last minute............excellent appointment and learned all I ever wanted to know about PVD:( Not every part of getting old is fun:)

I came in with my 92 year old father for his appointment. We were pleased with the care and treatment he received. Every person we dealt with was kind, patient, and very professional in the way they dealt with both my father and me Dr. Basich was very helpful in deciding on my father's course of action for his vision and thoroughly explained the reasons for the medical advice he gave. My father and I were both very impressed and satisfied with the experience at SLO Eye Associates. Sherri Barmazel

Dr Gealy and support staff are very encouraging and nice. I do need to ask for more refills on my drops as I can't see well and some drops miss the eye. cvs will be faxing today.

Just about everything. A good experience.

Dr. Horne and his assistant were efficient and personable. Also, I waited only a few minutes to be examined. Thank you everyone!

Always a good experience with Dr. Basich.

It was easy & fast. Not 100% success results on my problem but there was a big improvement. Will learn more on my follow-up appointment.

Always get good eye attention from SLO Eye Assoc. Been visiting them about 20 years.

Great service as always. However, I was charged a co-pay and I don’t think My VSP insurance requires this. I could be wrong but that is the information I have.

Always very professional, competent, and knowledgeable staff

Everything was wonderful as usual! Thank you!

From time i checked in till time i checked out everything went very good

Randy deserves 6 STARS! All the staff seems to be glad to be in the office. No frowns, no dismissive attitudes...very helpful from doctors to front desk. Wish I had found your office years ago. JG

Everyone in the office is efficient, kind and professional. From the front office people to exam and optical department, you are all awesome!

Outstanding.

Everyone was kind and helpful. Our only complaint was we had to wait so long. Eye exam took 2 1/2 hours, that did not include picking out glasses.

The visit was fine the office staff exceptional. The one draw back was being charged an additional $50.00 fee for a prescription that should have been part of the my insurance had already paid for, I wonder about legitimacy of the extra charge. I won't be suckered in again!

As usual, you folks and Doc. Baldwin did a terrific job.

The entire staff is well-skilled in what they do. I do not enjoy the visits, but the staff makes it pleasant enough. Of course, Dr Basich is a jewel.

I was very impressed by Dr. Gealy's care and thoroughness. Excellent experience!

I'veb been very pleased with everyone.

THE BEST

My office visits always unfold so smoothly, polite and friendly from beginning to end. The staff is knowledgeable and superb. Dr Baldwin’s expertise, concerned manner and willingness to answer questions leaves one feeling totally confident. Thank you ALL

I appreciated that my problem was listened too and addressed. Medication was ordered,used and I can hardly wait for my new lens. Thanks. MV

Dr Gealy is tenacious! He keeps trying to improve my eyesight. Friendly office staff. Bette Kulp

I have been a patient of San Luis Obispo Eye Associates for many years. I have always received the very best of care and attention. I can't imagine going anywhere else. So glad they are here.

The visit was great as always

Hi 🙋‍♀️I’m doing just fine. Thanks to Dr G for seeing me on short notice. My right eye is all better👀 Your office staff is the Best😁 Tks again🙋‍♀️VRohde

The ladies at the desk where very efficient in checking me in. I feel the doctor did a thural job and answered all my questions. I had a very good experience there. Dave

Your office is so friendly and efficient. I wish all of my medical visits could go this smoothly!

Knowledgeable, friendly, and courteous

Great treatment and services always very professional!

Very Short Wait Time Friendly Staff A Very Very Well Run Operation

Excellent care and service

They were helpful and courteous. The wait time was reasonable.

I am very thankful that Dr. G is so good. That my eyes are doing well. I am very thankful that they are doing good. To me it would be a miracle if progress just six weeks or more between shots. That would be a God grace of a miracle for me.

We’ll done again

Always love to have an appointment with Dr. Basich. Efficient staff and always kind and helpful!

I love Dr. Horne! Been his patient since I was 16 years old. I’m now 38 and my daughter is his patient as well. My daughters eyes kept getting worse and worse. When she was 8 Dr. Horne recommended we try some specialized contact lenses and they have slowed the process down which is amazing!! The last time I was in the front office girl was really friendly and sweet. I’m pretty sure her name was Jasmine. However, when I was checking out another lady was helping me. She was pretty rude to Jasmine. Jasmine handled it very professionally. But I wanted to call it to your attention that I noticed it. It’s completely unprofessional for anyone to speak to their coworker that way especially in front of a patient.

Dr. Basich is very professional and thorough in his examination and I am well satisfied with his care of my vision. He is always clear in his explanation of his findings and how they may or may not affect my daily life.

I found everyone from assistants, to receptionists, to doctor to be courteous and competent. I appreciate the medical service and also how well the practice is managed.

very little waiting time for the appointment so I was in and out in short order.

I wish there was more to the survey. Dr. Gealy was wonderful as always. The techs were great. However, Nancy the RN was abrupt, rude, annoyed, talked over my mother, impatient and did not explain to her what to expect. Very inappropriate. Poor communication with me. I have been an RN in a hospital for 41 years. We do not treat our patients or their family this way. I would be happy to train her in the right way to be with patients, and their family. There is a large elderly population that comes there. She was even rude to a very anxious woman in the waiting room. None of the other staff are that way.

Having your appointment begin on time is very important to me. I do not wait very well. San Luis Eye Associates does very nicely in area. They are on time, courteous & professional. Great place. Very nice people.

My exam was terrific from Dr. Hunt and it’s alwas a pleasure to work with Debbie! She always knows just what I want and looks great! Thank you!

Everyone is so friendly and helpful. Injection pain was minimal.

Always well taken care of

Physician and staff: friendly, thorough, careful, complete, professional and knowledgeable, and no undue waiting. Perfect!

Everyone was friendly and professional. Always a good experience.Thank you.

It took forever! But it was thorough.

VERY PROFESSIONAL...I HAVE MY NEW GLASSES AND AM VERY HAPPY

I was very pleased with the service. I think all of the staff was helpful, friendly and Professional! The Dr. was thorough and communication was fabulous! Thank you....

Your people were friendly, attentive, efficient, professional, and productive. Mostly I derived a lot of benefit from the visit. Thank you.

Every thing went on time and smoothly.

Very friendly 😊 staff answered all my questions.

Highly recommend you to anyone looking for a good eye doctor and excellent experience!

Friendly and professional. Love Dr Baldwin!

Everyone was so nice and helpful! My prescription is spot on!

A friendly greeting goes a long way. The office staff is friendly and helpful.

Always a pleasure to be seen by Dr. BLDWIN and staff. Very professional and courteous.

Everything was just fine, no waiting, girls friendly and efficient.

Dr. Baldwin was very personable and spent a lot of time with me. I have a serious eye injury and he was able to provide me with information and options for the next step. He made me aware of a new and less invasive procedure which I will try on his recommended which was verified by my Internet search. Most grateful to him.

Whoever checked me in at the beginning of my appointment was amazing. She was so personable and efficient. It was by far the best check-in experience I have had at this office (not everyone at the front has her pizazz). I am kicking myself for not asking her name to cite in this review. Thank you anonymous wonder woman!

As usual, the service was outstanding, professional and courteous. The tests were done quickly and thorough. The problems I was having will hopefully be solved with new glasses. Would highly recommend SLO Eye Associates to anyone that needs vision treatment. A very competent staff of personnel. Thank you all. Ken Linder

It was just one test...all went OK

Staff at SLO Eye is caring and efficient. I especially appreciate Dr. Gealy.

I have a good experience and a great time with you, I think you are good professionals. Thank you for being such a good people with me.

Everything was professionally done from check in to check out.

Everyone is very helpful

All of your associates were extremely helpful and answered my questions carefully. Dr. Baldwin was reassuring and wanted to make sure I could see a specialist for my problem. Thank you for making the experience of visiting a new physician and office so easy.

Thank you for addressing the concern I had with my vision and scheduling an an appointment quickly. Dr. Horne is the best and put me at ease about my concern....and offered suggestions to hopefully remedy my concern! I always feel well taken care of by everyone at San Luis Obispo Eye Associates.

Everyone was very attentive and professional. Good Job!

Seen promptly. Dr. Horne very helpful in making the decision to have a ‘chelazian’ procedure, along with the retina exam and refraction prescription.

I was very happy that I did not have to wait a long time

This was my first experience where I was told that I would need eye surgery. My yearly eye exams in the past have been very routine. Everyone was professional and I appreciated my questions and concerns being addressed.

Dr. Baldwin is the best! So glad to have him take care of me.

Excellent follow-up. Help with getting difficult to obtain eye drops.

The staff is very professional, They got me in and processed thru. was very detailed in the review of my concerns. The Dr. listened to what was wrong with my eye. Diagnosed it ,I felt that at ease with his prognoses.

Promptness and courtesy.

I have been very pleased with the professionalism and care received at the office. From the time I walk in the door, until I walk out...kind, efficient, and thorough treatment. Thank you for such good training. Sharon Lefler

Love “seeing Dr. Baldwin. He is kind, caring, personable and hope he is with the practice for a long time...

On time, great attention from each employee from checking in thru Dr. Basich. Even had a quick chat with one of your opticians as she walked by the door of the room I was in..... thanks.

Glad I found a doc I can trust in my network. Office and physician assistants were very competent and quick. I didn't wait long so whoever is making the appointments is doing a great job also.

Everyone is always pleasant to work with and try to keep the appointments on time.

Good office staff. A doctor who listens to his intuition along with the data.

I felt very comfortable with Dr. Basich. He took his time and explained things very well.

Everything was great, I was treated with kindness, nice smiles and service. Thank you

Caring employees, comfortable surroundings, little wait time, knowledgeable staff, personable.

Dr. Basich was very generous in giving me extra time. He was knowledgeable and very helpful.

Everything!

Doctor Baisch and his assistant, Karen are always very nice and friendly! I call Doctor Baisch my eye savior and I sing him the song"I can see clearly now, the fuzz is gone! He truly is a miracle to me after both my catarac surgeries in November! I will forever be grateful!

Dr Basich always spends the time to answer all my questions. He works with you to deliver the optimum plan for you.

I am seen by my physician with little to no wait or delay. Employees are always pleasant and efficient. Dr. Basich is an exceptional physician in communicating with me and thoroughly explaining my condition and the results of my examination. I am thoroughly pleased with my experience at this practice.

Professional, efficient, timely and friendly...who could ask for anything more? Very satisfied!

Staff and doctors are the best.

Clear, comprehensive and complete explanation of my diagnosis, test results, prognosis and treatment options. An excellent Ophthalmologist and support staff all impressed me with their skills and dedication to the patients. Administration people also top notch. Keep it up. Much appreciation for the professionalism in these difficult times.

The issue or seeing fuzzy in a small spot was not present during the visit. It seems to come and go and is very dependent on how much I'm reading or straining my eyes. Dr. Basich suggested a follow up in a few months.

San Luis Eye Associates is the best place to go for ALL your eye care needs. Dr Horne is the best! All the staff there are so professional and kind! No where else I would rather go! Thank you!

Dr. Baldwin is a Prince among Princes. Best doctor ever. I so have appreciated his fine care of my eye sight. Roberta Weideman

Dr. Horn was friendly, thorough, and clearly knows his stuff. Good to see him again! (And my eyesight has actually improved!) On the other hand, your dispensary staffer (Melissa or Melanie, pardon my uncertainty) has a dismissive attitude and just isn't personable. Further, she quoted an absurd price for lenses in frames I already own: $682...I've since had Dr. Horn's RX expertly filled elsewhere for under $300. Either her goal was to "blow me off" or she doesn't know her/your business. A further irritation is that she bent the h*** out of both nose pieces on my old glasses. The optician I'm trusting now put quite an effort into repositioning them. All around a stupid experience, totally inconsistent with the high level of service and care I've received from Dr. Gealy and Dr. Horn. She should be summarily evicted.

It would be helpful if the parents of child patients were informed reguarding how long the dialation would last. I was not expecting it to last 3 days on my son. It would be nice to know this possibility at the time of the appointment so that we can be prepared and plan in advance. Perhaps a medical information sheet could be sent home, letting us know what to expect.

always a good experience at SLOEA. Friendly, helpful, professional..

I was given an appointment for the same day as I called. I had been having trouble for two weeks so I was thrilled to get in so quickly. Thank you.

Would give 5 stars if not for the grumpy ladies in the optometry shop. Otherwise stellar as always

had what I thought was a serious problem. the person with whom I spoke got me in quickly. I am much appreciated for that. great patient treatment.

I was seen 2 separate times - Field Vision test 2/8/19 In & Out in record time. A+ Follow-up with Dr. Gealy 2/13/19 - Visit took an hour & 15 minutes, due to (I believe) a misunderstanding by the "new" assistant, that I had diabetis(sp)…...she mistook the word "dilation" on my chart. It was finally cleared up by another assistant & I saw the doctor after that. A small complaint.....but worth mentioning. B-

Really like dr Gealey

Our little Nolan (4yrs) Gets the best care from Dr. Stethocopulous. We love her staff too! We trust her judgment and watch in aw as Nolan’s vision has been a priority to all of us.

Everyone is just super nice!!!!!!!!!!!!!!!!!!!!!

Great appointment as always. Very efficient. Friendly staff.

Very good experience every one I delt with great staff

Everything went smooth and in a timely manner. The staff seem to know what they were doing without any hangups. The eye exam (performed by Dr. Baldwin) was thorough and the results were explained in a manner I could understand.

Excellent

LOVE minimum wait time and LOVE cheerfulness of staff ! DO NOT publicly share.

Always great to see Dr. Baldwin. He is very profession, friendly, and seems glad to see me. The pre-visit people were very rushed, trying to get through. The fellow doing the tonometry was very rushed, I'm not sure he has done this before, he didn't seem to know how to do it. Normally Dr Baldwin does this, perhaps they were running behind. Dr. Baldwin was his usual patient, friendly, competent person. It was certainly a pleasure when he came in to finish the visit. I look forward to see Dr. Baldwin in a year. Thank you. Nita

As I have recently moved to this area, this was my first visit. My previous opthalmologist referred me to Dr. Basich. Everyone on his staff was professional, courteous, friendly and helpful. His technician Elias was a delight and made my first experience comforting. Dr. Basich was professional, friendly and informative. I am glad to have found a great ophthalmologist for my eye care.

The doctors were very good and thorough in their exams. Everyone was friendly, professional, and caring. I liked the explanations that were given. They were succinct and comprehendible. Thank you for such good care.😊

I was checked in courteously and competently. Then, the preliminary eye check-up exams were done without delay and the person was well-trained and his demeanor helped me to relax. Then, Dr. Basich brought his excellent, calm, and skillful self to do the remaining.other eye-tests. It was a very competent team!

You are always timely and have a friendly and competent staff. I feel well cared for by Dr. Baldwin and everyone at the office.

I have been treated by San Luis Eye Associates for many years and am happy with their services. The staff is efficient and courteous.

Dr Baldwin is simply the best!

The staff and Dr. Baldwin are very professional, showing care and concern discussing reset changes in eyesight and quick in making followup testing that was needed. Thank You Dr. Baldwin and staff,

VERY WELL RUN OFFICE. FRONT TO BACK!!!

Professional and friendly staff (Karen) and great doctor (Frank Basich).

Prompt service and wonderful staff.

Dr. Larry Baldwin is the best ,thoughtful. and caring

Virginia is a super star! She handled my new patient paperwork with ease.

I thought my vixit was very good with a thorough eye exam. Henry Schwake

I appreciated the friendly, caring and professional staff and the way I was treated by everyone I encountered. I deeply appreciated Dr. Basich’s caring attitude and professional acumen. I give San Luis Obispo Eye Associates my highest accolades.

Great Staff

Very short wait time. All staff members friendly, capable and well dressed and groomed.

The office staff here is very knowledgeable, friendly and efficient. Dr. Joe Horne did a great job on my eye exam, catching my cataracts at the right time for removal. As a result, he did not write a prescription for new lenses, even though I need them, because, as he said, it would be a waste of money until I get Larry Baldwin to work on my eyeballs! Highly recommended!

Every one is so helpful and friendly. I had limited time, and everyone kept me posted on what was happening, and what the next step would be. I always have very good service, and will continue going there for all services. Thank you San Luis Eye.

Everyone is focused (pardon the pun) and professional. Just wish you were closer. We live in Morro Bay. Love Dr. Baldwin. Professional and knowledgeable and thorough.

I am impressed with the quality of care that I received from each member of the staff who saw me today.

Dr. Gealy was pretty much on time which is great. My pressure was terrific, which was wonderful.

staff and doctor are nice, friendly, just you need a new people at the glasses site they are very rude old ladies.

I am always grateful to Dr. Basic and his staff. I appreciate his thoroughness, and answering all my questions and concerns, look forward to seeing him in a few months thanks

Once again very professional, on time, helpful, answered all questions

Seen on time, staff very friendly and helpful.

Excellent staff who prepares and examines the patient with care. they answer questions too. Good equipment for the many tests you might have. Staff is very good at providing information that the patient requests/ Most important is the feeling the the doctor cares and is highly skilled. In my case, I trust Dr. Gealey a great deal to treat me and explain the options. This is the best eye care on the Central Coast.

Five stars--All good!

Very friendly,knowledgable doctor who has been helpful and supportive in diagnosing and treating my left eye for shingles situation in March of 2018. Helpful ,reassuring follow-up visit last week..

Appointment on time no waiting

It was out first visit. I was very impressed with the office and staff. Everyone was extremely friendly and helpful!

I always feel welcome and that my eye health is of utmost concern. Dr. Baldwin is the best !

Great doctor! Great staff! Everyone was professional and very helpful.

Really great experience, as always. I got a lot of information about cataracts and surgery and was made to feel very optimistic about my vision.

Appointment was on time; Dr. Baldwin is fantastic. The only negative -- never received a call reminding me that I had an appointment. I had to call to verify.

Short wait. Tended to in a very professional manner and friendly.

As always everyone was helpful and friendly....

On time, friendly and professional visit.

,Professional, Personal and friendly staff!

I liked the doctor very much. He explained everything concisely and what to expect. The office is very professional, and it was a good experience.

Staff is ALWAYS friendly and competent. Dr. Gaely always takes time to listen and does not spend all his time looking at a computer screen as so many docs do these days. The wait time was a little long, but I understand why ... patients are not just shuffled through. Thank you.

No long wait and professional service. Always comfortable visiting this office

Always a pleasure. Dr. Horne is very kind and caring, he takes his time and answers my questions. The staff was very pleasant and professional.

this office works like a new BENTLEY a great experience on time and never rushed my problem was solved in one visit

Thank you for all services from office to doctor. I highly recommend to all patients.

I saw Dr Baldwin for glaucoma and Dr Horne for a prescription for glasses; was very happy with both! Also happy with the staff - good service.

always first class

Waiting time was too long

Great experience as always. I'm seeing better than ever.

Always a pleasure to visit SLO Eye Associates. Great care.

I've left reviews before, so I didn't this time, always five stars! Thanks

Always professional and caring. No questions left unanswered.

very pleasant and efficient, on time.....only question is that you did not ask me to pay. Are you billing me or the insurance company? Mike Lyons 805.927.3602

I have always wanted to thank you for helping me get an eye drop prescription that normally costs $200.00 for $50.00, not once, but twice. Also, Dr. Baldwin, who performed the cataract surgery, has such a caring way about him, you feel he genuinely cares about you as a person, which makes the whole experience much more bearable. The staff is always pleasant and extremely knowledgable.

It’s an absolute pleasure coming to you. Thanks, Evan

DR. Baldwin the best saving what vision I have left!

Love Dr Baldwin! Highly professional and a great eye doctor.

Always professionally and efficiently handled at SLO Eye Associates, and Dr Frank Basich is always pleasant and confidence inspiring.

Very good service

All of the office staff were friendly and helpful during our (Don and Maureen) appointment. Our exams were performed promptly and we had very short wait times before being serviced. Exams were thorough and the doctor answered all of our questions in detail. It was as enjoyable as any medical appointment could be. Great service and extremely nice staff.

I am happy with all of the staff at your Templeton office.

Thank you Dr. Basich and all the staff. Everyone was very friendly and pleasant. Great Doctor to have for North County! Very professional and he knows what he is doing! Thank you again.

Thank you all for being friendly and informative. Everything has been very timely also.

Everything was San Luis eyes always been exceptionally great in my opinion I have no complaints with him up with my surgery with Dr. Baldwin is a great person thank you for all your help

A good follow-up appointment

My eye appointment with Dr Baldwin was great.

Dr Baldwin is great. Has taken great care of my eyes!

Incredibly tacky Christmas attire on doc. Great cheeryoffice staff as always. I loved it !

Dr. Gealy diagnosed an unanticipated vitreous separation and retina tear. I was concerned a more difficult procedure would be required. He was able to do a laser repair n the tear that day, and I was seeing better within a few more. As usual, I can commend his knowledge, currency with modern methods and ability to explain the issue in a way I can understand.

Everything always goes so smoothly. I don't know how you keep track of where everyone is!

A little wait, but not excessive. Nice waiting room appreciated. Parking is a lot better with new structure taking overload from businesses close by.

Basich is a superb opthalmologist. Highly recommend him.

Your nurses were VERY nice & helpful. Dr Gaely was very thorough & nice.

Staff and doctors are friendly and efficient. The office is centrally located among all of the other physicians that in the area. Best of all I had a good check and things are going well. Thanks and have a happy and enjoyable 2019.

Dr. Horne is a knowledgeable, attentive and courteous doctor.

I have great confidence in Dr. Basich having seen him for several years. He is highly skilled and has a friendly way with his patients. His assistant and the office staff were very attentive as well.

As always all went well.

Refraction made things super

Thanks everyone for taking care of me. I was amazed by how quickly the appointment went, very streamlined processes. Doc and his techs did a great job, thanks again!

Thank you for your great service and rappid response to my request for an emergency appointment to analyze the sudden change in my eyesight.

My husband and I have been seeing Dr. Baldwin for many years. We think he is the best opthamologist we've ever had. He is smart, he listens and is kind and compassionate.

Very polite, friendly and prompt.

always do everything well. dr. basich and karen are phenomenol. love them both. he spends as much time as I need to get the answers to my questions.

Absolutely love Dr. Baldwin. He is skilled, caring and charming. Love Elias, he is all those things too. The low point was when moving to the room for photos, the tall thin blonde was unbelievably unhelpful. I was trying to push my mom in her wheelchair and she stood there with just the chart in her hands. I had the wheelchair, the leg rests, two purses and a jacket trying to navigate and she just watched me struggle. No offer to help at all. It seemed to annoy her when I told her that my mom could not safely transfer to the chair in the room. She could not get the photos and another very sweet young man can in and did it successfully and kindly. There is a high population of elderly patients there. She needs to get a tune up on caring and compassion. The office is so much better about appointments being on time and not the long wait times there used to be.

Thank you for fitting me into Dr Basich's busy schedule! All staff is incredible Dr Basich is the best

in less than an hour I was taken care of. It was a well run appt!.

Appt. on time no waiting. Staff very friendly Drs and asst. very informative and professional

Your team works well together and I am always happy for the great and friendly service. So thanks and Merry Christmas

It couldn't have been better. Staff was friendly and helpful and Dr. Basich was great as usual. He always takes good care of me. I have been seeing him for years and feel so lucky to have him as my doctor.

When I got there, the staff was very nice and polite, I really felt that they really cared about my health. Thank you to all the staff of the San Luis Obispo Eye Associates. R.

My appointment was very timely, and the Dr. and staff were all great!

Wonderful professional staff and office. I really appreciate Dr. Baldwin taking the time to talk with me during my appointments with him. Thank you!

Office personnel friendly and helpful. The first person who took me back to start my tests before I saw the eye dr. was very nice and personable. The doctor was very nice and professional. I would recommend your office to my friends and family.

Everything. Front desk, back office, Dr. Baldwin. Treated kindly, professionally and expertly. You guys are the best.

Front desk people are warmer and friendlier than they used to be. And this time I did not have to wait at the front desk for ten minutes to be "allowed to leave". Dr. Baldwin, you are lucky to have Elias back. He is very personable, smart, and kind.

ON TIME.... FANTASTIC DOCTOR

Dr. Baldwin is very competent, efficient and caring.

Warm greeting, friendly staff, professional service.

Staff is friendly and informative Dr. S is the best.

All good.

Staff has always been very nice and friendly may my visits. They have been very supportive and patient with questions. My only concern was the phone call from the business office stating that I owed $900.00 at the time of surgery and had the wrong doctors name. She was rather short with me when I told her I had no idea about that, and her response was, you’ll have to call your doctor. I called the scheduler and she told me I did not owe additional money. She apologized and said she would take care of it.

My doctor is fantastic doc. No pain just a shot in the eye. No problems at all. He puts God's gifts to great use.

I was provided with a thorough explanation of the findings of my eye exam. The Doctor was easy to understand and straight to the point. I left with no doubt about the future of my eye health.

Great customer service!

Just perfect I’m looking forward for my next annual!! I just wish they served ice cream!!!👋

I was very appreciative to be seen quickly.

Always professional and friendly.

Great clinical attention. The packed schedule, however, makes the wait time a real problem.

This appointment I experienced: A spot to park in. Cheerful staff. A happy Doc. Reduced IOP. What more could one want?

Entire staff is always excellent.

Everyone was so courteous and respectful of my time even the doctor apologized for being late. The tech was very informative about what procedures were being done for what. He also gave me to time ask questions and made sure I understood about the best way to line myself up for the vision photograph and other tests. Check out woman was very patient as I tried to set up an appointment for my mother also.

Dear Obispo eye associates I want to express my gratitude for the courtesy you showed me and the professionalism you conducted yourself. Please accept my wholehearted thanks Merry Christmas and happy new year for all

Excellent check in. The people were friendly and welcoming. I was placed on the schedule due to a cancelation. It was 4:00 on a Friday night and no one made me feel like they were rushing to get me out of there. The doctor had a wonderful personality!

Staff at the desk and in the exam room were friendly and professional. Dr. Horne is always kind and answers all questions patiently, He is a joy to see for my eye exams.

No waiting my apt. was on time. This was a straight forward procedure that did not take up much of my time. My driver hardly had time to pick up her book before I was ready to leave. See you again next week!

As always, Dr. Baldwin and staff were very professional, friendly, and efficient. Thanks for keeping my peepers in great shape.

Dr. Gealy's concern for my eyes is very reassuring.

I have always been very pleased with the professional attention I am given by Dr. Baldwin and the staff at. SLO Eye. I have been a patient there for over 20 years, and I hope to continue for another 20 years or more. Just tell Dr. Baldwin he is not allowed to retire!

Everything went smoothly. The staff was great and the doctor was very good. It seemed that I had to spend a bit more time in the inside waiting room than I expected, but it was not a serious issue.

Everything went smoothly

Am so thanhful for having my request for ASAp apoointment because of my problem with eye due to mild stroke, right away the receptionist I could came as soon as possible. I aappreciate very very much service of my Handsome Dr Baldwin in exmaning and found everything is OK . God Bless all the staff good service, Merry hristmas and Prosperous abundant New Year.

As always it was a good experience.

I HAVE HAD NOTHING BUT GOOD EXPERIENCES AT SAN LUIS OBISPO EYE ASSOCIATES. THEY ARE VERY PROFESSIONAL AND FRIENDLY. DR BALDWIN IS EXCELLENT. I HIGHLY RECOMMEND SAN LUIS OBISPO EYE ASSOCIATES.

The doctor was very thorough in his examination. He also explained my current situation quite well. We've got a follow up in a few weeks, and I am actually looking forward to that..

The staff are all very professional. Appointments are on time and tests fully explained.

It did not take too long to get done. ( I did not really want to do this survey, but it kept appearing in my mailbox after I deleted it. Please do not send me anymore surveys. Thank you, Catharina Brink)

I am always impressed by the quality of service, from the professionalism and courtesy at the front desk, to the assistants who do the first pass diagnostics -- and of course, Dr. Basich's friendly, informative and reassuring manner. I feel included as a partner in the care. Thank you!

Met my new specialist for prior retina tear and also got to see Dr. Baldwin to say hello. Thanks to your wonderful staff and doctors for 'all' my eye/vision needs thru the years..........

Friendly and not waiting too long.

Services were timely and quite efficient. Helpers werekind and sincere. Doctor informatory and completed service with good explanations given clearly. Thank you all

Received the very best in care and attention.

Friendly staff and Dr. Bassich is friendly and very competent. Over the years our whole family has come to rely on his skills and advice.

Venessa and Nancy were very patient with me . I really appreciated their professionalism and sincere caring Don

Everyone, staff, doctor basich, anesthesiologists, were professional and courteous, i felt they really cared about me! And the best of all, i can see clearly now, the fog is gone!!! (Kinda like the song, right?) Thank you, thank you, thankyou! God bless u all in this Holiday season!

Great service - very efficient. Didn't have to wait long, and everyone I interacted with was very pleasant. Thank you!

Timely Courteous Effucient All my questions answered

I saw the Doctor at the scheduled time and he was very thorough . The office staff was friendly and helpful. I trust my vision is being tracked and the Doctor had helpful information for my symptoms. It’s well worth the fee.

Always a great staff at San Luis Obispo Eye Assoc - professional and friendly. And, I completely trust my doctor, Dr. Basich (and Dr. Horne, that I've seen on occasion also! I would always recommend SLO Eye Assoc to anyone seeking an eye doctor!

The wait was quite longer than usual but other than that my visit was just fine. The staff is professional and friendly, and my Physician is competent and thorough. Very pleased with my visit!

I always like coming here. Staff is very professional.

It was good to see Dr. Baldwin. I’ll be back.... Gillian

Everyone is always courteous and helpful.

My sty was untreated by my regular doctor, so it got worse and I called the office to get an appointment with an opthamologist, which lucky for me, turned out to be Larry Baldwin, a long-time friend. He drained the sty, took out two eyelashes in it and gave me antibiotic salve to put on at night plus advice to use artificial tears 4 x a day and hot compresses. I have done all that but the sty is still red, puffy and bleeding so I may call for a follow-up appointment in the next few days if it isn't better. In the meantime, I am on more meds for cellulitis which should help.

Competent and caring staff who take patient needs aeriously and willing to hear the patient questions and explain procedures. Dr. Gealy is an excellent physician who takes time to explain your condition and your options. I feel well taken care of and confident in the treatment plan.

The appointment went very smoothly without any long delays from one exam to another.

Dr Baldwin is a special person and is always a pleasure to visit.

The doctor, aides,, office staff are all extremely polite, well versed in their individual parts of my eye care. Dr. Basich confers with other doctors who have dealt with my problem and is very receptive of their suggestions. Great people & service

Dr. Basich is knowledgeable, pleasant, and talented. I highly recommend him!

The staff and the doctors were a joy to be around. They made you feel comfortable. The doctor was also very thorough.

Dr. Baldwin is great. He has been a wonderfully effective doctor, bringing about healthier eyes and excellent sight. I feel very fortunate to be his patient. Jane Maxwell

It was a great experience. Very professional with a personal feel.

Great welcome, good exam, and highly educated/experienced doctors. As my eyes need more correction, I have seen 3 different doctors within the office. Each one has tested and explained the results and plan to help improve my issue. Great job. They don’t need to change perfection. Thank you for a wonderful experience. Sharon Lefler

I was pleased with the professional, yet friendly approach of the staff. I also appreciated the absence of "upselling" which is all too common in similar offices.

Appointment to confirm schedule for Cataract Surgery. Exam and Consultation went very well. Scedule - very detailed and explained completely. Very good experience. ps - Parking "way improved"

Dr. Basich and his staff are wonderful. He performed my first cataract surgery a few weeks ago and will do the second one soon. I am so grateful for his warmth and expertise. It is remarkable how the many details in this process flowed so smoothly. I have to admit that at first the thought of eye surgery totally freaked me out, but there was no reason to be concerned. Dr. Basich explained the process very clearly and made me feel comfortable. He took all the time necessary to answer questions and even called the first night after surgery to see how I was doing and put any concerns to rest. There is so much wonderful care every step along the way, and the results are amazing!

Had a constructive discussion with Ms. Michelle Mele as to issues that needed to be addressed and action taken. The doctors are excellent and quick to explain problems and how best to correct...

Always do really well. And everybody is helpful and kind and very thankful for that

Thank you for your professional care.

Great Job

Everything you all did was great! As you all know, there's no parking available there, and something needs fixing!

Very friendly staff and Dr.

Wait time was short. Excellent, a complete exam by the staff and Doctors.

Front office staff does a great job. Always feel confident with Dr. Gealy and his advice and support.

Great staff. Competent, professional. All aspects of the appointment moved along in a timely manner. Great doctors.

Very little wait time. I appreciate!, Staff very friendly people.

Your staff was (once again) quite kind, comforting , courteous and professional.

Loved coming in on Halloween. Everyone was dressed up. Very cool. Great service and care. Felt my eyes were thoroughly examined. Friendly staff. Highly recommend!!

Appointment was great, as usual.

It has been really successful and am very happy with the results. Ity has turned out better than I thought it would. Thank you so much.

First time with this eye Doctor and she was very thorough and it was a good experience. Thanks

Polite, efficient and more or less on time.

Great appointment - As always. Very thorough, detected the beginnings of macular degeneration so we are grateful it was caught early. Thank you Dr. Baldwin!

Excellent timing. So happy with Dr. Gaely's evaluation of my eye problem Randy was great. Everything moved along ! pat hallock

Courteous, knowledgeable staff at the front office, very efficient technician explained each test/step...Dr. Basich is just wonderful!

As always the staff are always friendly and professional.

I appreciate that you all are not only professional but very friendly! You were prompt and my exam was thorough. I would (and have) recommend you to friends.

Always a pleasure to be treated by Dr. Gaely and his staff. Very professional. Mike Broadhurst

🤙🏽

I was satisfied. Keep it up the way it is.

As always apt time was honored, Very efficient, thorough and informative

Good service on time and friendly staff. Would recommend to friends.

Only spent a short wait in the exam room before being seen by Dr. Horne. I had a very complete exam and appreciate Dr. Horne's attention to detail.

Quick in and out in the early AM.

I had an acute eye issue while visiting the area and the staff got me in to see the doctor in less than 24 hours. All staff were professional and courteous to me. The doctor was great and determined there was no damage; I was on my way! If I lived here, this would be MY Opthamologist office. Thanks again for the help when I needed it!

The staff was very accommodating. I was late and they fit me in.

Every single person in the practice (from beginning to end) is a joy to interact with. Dr. Basich is the best doc ever! He is so kind, so patient and so easy to talk to. I hope I wear out before he retires. He is irreplaceable!!!

You are the BEST! Thanks

Appointment was for a pressure check. Greeted by paraprofessional 5 minutes early, pressure checked by her, rechecked by Dr. Gealy within 20 minutes of arrival and checked out shortly thereafter. A great visit with ok pressure. Thanks.

I have never worn glasses before very nervous about being able to pick out the right pair of glasses. The lady who helped me was very patient and understanding and really helped me to choose a pair that fit my face. Also when I came in to pick up my glasses the lady who helped me then was very helpful and explaining about the progressive lenses since I've never worn any glasses before it's very helpful. So I would like to thank both ladies for their help

Love doctor Basich. I recommend him to everyone. He always gives me an honest opinion and never pushes me into anything. He's kind, happy, courteous, patient....let's see how many more kudos can I think of. I'm a happy camper. A good friend recommended him to me. The whole office is happy working there. That's another perk!

I was treated with consideration by staff who were knowledgeable and took the time to explain different aspects of the exam to me. All involved were quite helpful. Thank you. Based upon my last experience I am looking forward to my next appointment.

staff was very professional - felt as if I had their full attention - no wait time

Really is great!!

My 90 year old mother loves Dr. Baldwin, she always tells us what a nice man he is.

great staff-they all were happy people-Dr Horne is very good too-very efficient office

I love the fact it is calm and comfortable there. I LOVE my Doctor, and enjoy seeing him. The staff is wonderful too. I will never leave

Everything as always, the best of the bestest!! You are all like family to me and I love you all . Melissa Brown

EVERYONE WAS SUPER NICE AS ALWAYS. THANK YOU ALL.

My visit was very satisfactory, but I did not receive the information about having a pre-op physical. I didn’t find out about it until today when I went into my doctor for a regularly scheduled check up. I just thought you would want to know.

I didn’t have long to wait to see Dr. Baldwin. The assistants were friendly and competent. Dr. Baldwin worked hard to meet my request for a special prescription for my safety glasses.

Exam was thorough and efficient.

excellent, friendly, well scheduled & clean facility ... thank you

All was perfect. Great service

Everyone was very efficient and pleasant. Thank-you!!

Appointment was on time. Pre-screening was professional and quick. The doctors exam was excellent and informative.

Good visit

The front office was a buzz. Great to see. Staff remained calm and respectful. The nurse was efficient and personal. we did tests and moved from room to room faster than I could believe. the doctor (Horne) was spot on. While I would like to think my eyes and my case is unique, he did a good job of reaffirming my feeling in that regard.

Everything went smoothly.

Staff is friendly and helpful. Dr. Basich, as always, took the time to explain things to me and let me know my options.

Excellent service

Staff is courteous, competent and efficient. Of course I have been fortunate to be a patient of Dr. Basich for a number of years.

From reception to doc to assts -- all caring & professional!

There was a short wait and the employees were very cordial and nice. Dr. Baldwin was great.

Everyone is very pleasant & efficient!!!

As always, the best care is from SLO Eye!!

Treated very well. The staff was very patient and helpful. Dr Baldwin had a great manner and very quick to get to the point and figure out all issues. Thanks again JoAnn & Michael.

Dr. Frank Basich replaced the lens in my eyes about ten years ago and recently confirmed my eyes are still seeing 20/20. Very good doctor.

Dr. Basich is the best and does everything well. Dr. Basich is gentle with the eyes, which I appreciate very much. Gail Wilson

My husband and I always look forward to our yearly office eye exams. It's nice to be welcomed with a smile and the staff is very efficient. The office is very clean and everyone appears to work well as a team. The assistants are friendly, through with the eye exams and answer all your questions, Dr Basich is always a pleasure to see, kind, caring, patient and very honest about our eye care and health. We highly recommend San Luis Obispo Eye Associates to all our family and friends. Thank you all for making an eye exam a pleasurable experience! Chip and Shirleen Stickerod Avila Beach, CA

I feel that this is the BEST eye clinic in SLO. I am very impressed with the staff.

yes you all did good

One of the techs ran one test three times to get the best she could went very well. thank you

The entire experience in your office was friendly, professional, and satisfying. Please continue providing such memorable service

You taught your technicians how to explain, in laymans terms what the procedures are all about and they did a great job of explaining them to me. It didn't take them long, about 5 minutes, but I really appreciated the explanation, and they were very knowledgeable. Thank you for hiring such smart and pleasant staff!

Wait time minimal. Staff is friendly. Dr. Basich is the best!

Dr. Baldwin has done a very good job of taking care of my eyes. He's friendly and always professional.

I told one of the nurses that the office was run like a factory. It occurred to me that this might not be taken well. What I meant was that I had been seen by two nurses, had tests run in several rooms, and that everything took place in quick succession while being treated with dignity. Doctors' offices are seldom run like that. It was as if I was a product that everyone was going to be proud of. Dr. Gaely was quick and to the point. I don't know how anything could have been better done. Thank you.

I was seen quickly and professionally

Friendly, efficient staff. I would like someone to call me with the name and phone number of the agency you use to verify insurance. When I arrived I was told that there was a problem because my insurance had the wrong date of birth. This happened last year with another provider but not with Dr Baldwin, which makes no sense. I called Aetna and they have the correct DOB, but the woman said that an intermediary is often used to verify insurance and if they have the wrong DOB, there is nothing Aetna can do. I would like someone to call me to help me sort this out. Probably from Billing. 805-423-6242

Dr. Baldwin was very professional and showed much compassion.

Elia Zambrano did a wonderful job making me feel welcome and explaining each procedure she performed in a professional and patient manner. She was awesome!!

Waiting room was crowded with patients, but wait time was not long. Dr. Baldwin is always personable and exam was thorough . Office staff is competent and efficient.

Very friendly and experienced personnel from check-in/check-out and including the various eye exams. I very much appreciate Dr. Basich. An excellent communicator and very easy to understand the results of the appointment.

Staff is friendly. Dr Horne talks to you and explains his findings.

A great visit as usual. Had a wait in the waiting room because of the new computer system, but I assume that will dwindle once the kinks are worked out.

Appointment ran late, but unexpected for late in day time. Everything went fine and thorough check accomplished.

Had something in my eye and I called and they got me in as soon as they could on the day I called.. Dr Baldwin was on duty and very busy but he still had time for me. I was very grateful as he took good care of me. Eye doing great. Thank you.

Dr. Baldwin always greets me sincerely as well as his staff. I feel confident when leaving his office because he takes time explaining everything regarding my eyes.

Appointment was on time.

I live in Camarillo but just completed my cataract surgery with Dr Basich at SLO Eye . I am happy to travel to get the best. Says it all. J Carlson

Everything was good. I wish that the appointment had started on time. The staff was excellent and the doctor good.

Everyone is curtious. I wasn't kept waiting long. My doctor is great!

dr. gaily predicted correctly that I had a cva....dr. ruiz sent me for 3 tests at arroyo hospital. mri showed hemorage from my brain in my vision field. ct scan confirmed it. from there, i was taken to marian hospital, spent 2 days in icu. home now, taking new meds. have appts. with dr. thom, dr. ruiz and dr. gaily pending. vision still "off". hoping for full reccovery. sorry for the typos.

Everyone was very nice Thank you for a very pleasant visit

I can’t remember the girl who did the testing. She was professional and very knowledgeable of her duties. I had a pleasant experience.

Dr Galey is the best.

The visual test seemed very complete.

Dr Basich is very thorough and takes the time to make sure I understand any changes that have occurred. The staff is friendly and easy to work with. Thank you!

timely reminder of upcoming appointment, the parking could be better, but it was good this time since the appointment was at 0800, quick check-in, Amy was very nice and knowledgeable, good, thorough explanations from Dr Basich, Karen is always nice

good as usual

Everyone is friendly and knowledgable. Dr. Baldwin is wonderful.

Almost no waiting time to begin the process and to see the doctor. Makes me think that you are aware that my time has some value. Much appreciated.

Wonderful service and on time! Thank you!!

Thanks for seeing me on short notice. Always quality care.

excellent & professional assistance office image is warm and welcoming well treated

Was escorted into the examining room at the appointed time, field vision test was done quickly and efficiently.

My appointment was on time, no waiting. Dr. Baldwin and his staff were thorough, courteous and friendly.

Every thing went great.

The front desk is very welcoming and professional as the techs are as well. Some medical offices are a nightmare anymore. I trust Dr. Gealy with my eyesight because he is a consummate professional.

Dr. Gealy is an amazing surgeon and for the first time in my life I can see sharp and clear, after he removed my crater-like congenital cataracts. I can't wait for him to do the other eye!

The staff squeezed me into the schedule for a same-day emergency appointment. Once at the office, like many others, I had a long wait. I didn't mind that because of the emergency, but several patients had been booked way in advance and still had long waits----45 to 60 minutes. Perhaps it's necessary to book fewer appointments per hour. The doctors and support staff---aides and front desk---are all outstanding in this practice.

The lady that gave me the eye exam was an absolute delight, I walked out of there smiling. I have always enjoyed the people who work at the SLOEA thanks for making my day so enjoyable. Sincerely, Anne Kelsay

Doctor and nurse were very thorough and answered questions well.

Organized, on time, very pleasant and considerate to others as well as me

Front desk receptionist very patient and helpful. Wait time was short. Dr. Basich does a good job of explaining procedures and has a pleasant demeanor.

I have always been pleased with services provided from the front desk to the doctors. My husband and I are both very satisfied patients. PS: Parking isn't always easy - no reflection on staff.

Courteous, helpful staff and excellent doctors.

From the time I walked in everyone was professionally helpful.

Although I admit I am a bit apprehensive about my cataract surgery I have to say that Eric and Arrianna made me realized that everything is well organized and that it should all go smoothly. I feel a little more relaxed about it now

Great service, great management of time in office.

Dr. Baldwin saw me right away. Thank you Dr. Baldwin!

Dr. Gaely, who I met for the first time, and his staff were patient with me as they diagnosed a situation of leaking liquid behind the retina which I have yet to understand. This involved injecting the eyeball with a solution (?) which heightened the excitement of the whole procedure. I seriously appreciate, however, the talent and skill of the doctor and hope for the outcome he is working to occur. Grover Starr

On time and very professional. Difficult finding parking.

Good Stuff!

Doctor and assistants were very though with their exam, listened to my questions and acted like they cared.

Good staff, Dr Baldwin has been a very caring doctor for many years.

Front desk staff friendly and helpful. Visit reason was to get DMV form completed.

Was able to get appointment on short notice, staff was competent and of good cheer. Dr. Baldwin was helpful and solved eye problem.

you and your staff did an outstanding job and made me feel like i was inportant. Thank you!

Service in the office was wonderful. Parking was not good. We ended up parking at Marigold Center.

Great crew

In over 5 decades of health care visits, I have never experienced MDs or staff that are so consistently personable, professionally-caring, and apparently highly knowledgeable and competent. I am especially impressed with the careful and complete explanations offered by the MD's ... and staff ... about the procedures they are using, and the specific details of my condition. (In years past, in other CA regions, I have found opthomologists especially, to be reticent to share many medical details about my own condition!) Thanks so much!

All good

I had the longest wait ever for my appt but this is the first time in four years so that isn't really bad

Could you check my next appt. I thought you said in a year but you gave me cards for next month.

Dr. Baldwin’s office is always willing to work with my schedule and accommodates combining my visits. Great care, visits are down to annually, best glasses at optometrist.

Staff is amazing.

The nurses and office attendants were so cheerful, asking if there was anything I needed while checking my eyes. The doctor was very attentive and concerned with a couple of persistent conditions. An appointment was made for 6 wk follow-up. I have never had a bad experience with this group of eye professionals.

Great staff and Dr. Basich is the best!!!!!!

My visit was just fine as always, I've already reviewed

Truly appreciated the fact that I was provided with a sample of the new eye drops - and if the results are beneficial then an actual prescription will be provided.

Dr. Basich is the greatest!@

Well done, fast, painless and efficient.

Receptionists were very friendly. Waiting time was minimal. Assistant was friendly. The doctor and his assistant were very friendly and nice. You seem to have a great team, and they seem to like each other.

I had an eye injury and this office agreed to see me on very short notice. I saw Dr. Baldwin that afternoon and he gave me full exam finding a tear on the surface of my left eye. I was given an antibiotic and told to come back 2 days later if it didn't feel much better by then. It is fine now and I appreciate this fine medical care so very much. Sincerely, Ron Jolliffe

You folks are the best, I am always impressed by your streamline procedures and staff attention. Check-in is a breeze, nurses are conscientious and professional, and then there is my favorite Dr. Horne, who does a fabulous job of making the “Is it 1, or is it 2” process quite simple...no easy task, if you ask me. Dr. Horne has suggested for some years that I try glasses, I have always put that off, thinking it wasn’t for me, well this year I thought I’ll give them a try...OMG I love my new glasses. Thank you Dr Horne and San Luis Eye, your the best, and I tell all of my friends.

AWESOME: 1. Dr. Basich 2. Staff!

Dr Basich was excellent, but the wait to see him was close to an hour.

The process is very efficient with the technician doing some preliminary testing and set up. Everyone in the office was very personable and helpful, including the staff at the front desk.

Great patient care. Dr. Basich and Amy were terrific.

Always a comfort getting eyes checked by Dr. Baldwin. Entire staff is fun, professional, caring.

Great experience, very friendly and competent staff, didn’t wait too long, and Dr. Basich was very patient and explained things well.

👌👍🏼☝️

Dr. Basich is friendly and even has a sense of humor as he does a thorough examination of the problem and comes to a diagnosis. Though the wait is sometimes a bit long at this practice, it is well worth it to have an affable and knowledgeable doctor.

I have been your patient for years. Dr. Baldwin is exceptional I have recently referred a friend with cataracts to him and he should be hearing from my friend soon.

This was my first visit and still learning to deal with being a diabetic. Would like more information on what level are my eyes. And what can I do to help this. Laura Sullivan

I love Dr. Basich. He answers questions, is completely professional and thorough. My only complaint is that I had to wait quite a while.

Each member of the team was professional and explained everything carefully. Thank you for your wonderful service.

Helpful, friendly staff. Dr. Gealy is the best.

5 star... everyone.... especially Dr. Basich!

Very prompt, professional, and efficient. The technician was very nice and comforting!

Timely with the appointment. Very professional assistant and doctor. Cordial and informative. Pleasant and responsive front desk staff members. Excellent, patient service with selection of eyeglasses.

All was good

efficient, friendly, Knowledgeable and caring

Alex was great. Larry was his usual excellent self. However, I didn't bring my checkbook, and so couldn't pay for the refraction immediately, asking instead to be billed. I don't think I've ever paid on the spot, but have gotten invoices in the mail. When my optician called for the prescription your office people wouldn't give it to him because I hadn't paid. This is embarrassing and completely unacceptable. Have I ever stiffed you in the 25 years I've been seeing Larry? The office used to be about health and service. It seems now it's about the money.

Timely appointment, got a discount coupon for my new medication, friendly staff, awesome!

Friendly staff. Everything explained very clearly..

Service was quick and professional. All procedures were explained and questions were answered to my satisfaction.

Dr. Gaely and the staff are superb.

Everyone was very efficient. The first person who took me in, however, did not introduce herself.. I had to ask what her position was. I like the TV in the lobby

Thanks to Doctor Baldwin and the staff that helped. Folks were GREAT. skipper

Dr. Baldwin was very kind and thorough in his exam of myself and my husband Frank. His sense of humor is appreciated. I ordered two pair of glasses through Deby, and she, too, was pleasant, knowledgeable, with a great sense of humor. Thank you to all. Linda Gatto

The care and treatment I received from EVERYONE at your office was OUTSTANDING! From the way I was greeted when I first entered your office, to the way the nursing staff treated me during my initial examination, to the concerns shown by Dr. Gealy when he was examining and treating me, and even the friendliness of the young lady who set up my follow-up appointments, EVERYONE was not only professional, they made me feel like I was the most important patient in the world. Thank you!

Short wait time, efficient support, great medical treatment.

OK - "something" Total experience was good. All staff were friendly and everything pertinent was clearly explained. Over all - a AAA experience

Excellent appointment as always, Dr. Horn is very nice, taking the time to make one feel confident. you guys are great!

Thank you.

My thanks for getting me into the office for my eye infection before I had unrelated surgery scheduled for two days later. My eyes are doing much better.

As always, I am treated with respect/love. I have been a patient for some time and it is nice if I can bring a smile to their faces. I hope Dr.Gealy will get help SOON!

Efficient and friendly!!

I have been with you for 30 years or more. Thanks to Dr. Baldwin and Dr. Galey I have perfect vision. I cannot thank them enough, especially Dr. B. I have recommended many friends to these doctors. thank you so much Ina

I missed my appointment,ent. You called and got me in later. Super!

Of course, the eye exam is the most important part of the visit (and mine turned out so well!), but the warmth, friendliness and humor make it all so pleasant. (And I truly appreciate that nobody ever wants to put me on the scale) Thanks heaps. Most sincerely Cecelia Pollack

Very pleased with service however waiting for call to set up surgery.

I had brief experiences with a number of staff members, all who were very courteous, obviously well trained, and efficient. My experience with Dr. Basich also was the highest care and quality. Thanks to you all! Rita King

I much appreciated the emergency appointment for a scratched eyeball. I received excellent treatment, eye drops, advice for home treatment, and time to expect healing. Thanks Dave Romero

In my long experience with the folks at SLO Eye Associates, they consistently have been professional as well as welcoming and light-hearted. That applies to my meticulous treatment by front desk and other staff as well as the doctors and optical experts. Excellent management philosophy!

Great

I have a 6-month followup appointment next Tuesday with Dr. Basich. But I called on Wednesday to see if I could see Dr. Heeg that day for an issue that had arisen. I explained the situation to the receptionist and she was able to find an appointment for me with Dr. Gealy. I was grateful I was able to get in that day. Thanks!

Thank you for your excellent service

Everyone is always so nice when I visit for my eye exam.

My appointments with Dr. Baisch are always pleasant. He is friendly, ethical, competent and professional.

The receptionists are always very pleasant and helpful. Dr. Basich is a fine doctor and I am quite grateful for his expertise and skill.

Dr. BALDWIN and staff are the BEST! I've been a patient of Dr. Baldwin for many years and I've never had a bad experience.

Dr. Baisch and his assistant did a good job.

Hi all! I so appreciate your quick curtiius professionalism! I couldn't be happier! Thanks....

very caring and friendly physician and support staff.

Always professional, on time and answer all questions

every thing!!!!

It met all my expectations

As always, friendly and courteous, no complaints 🤗. Thank you!

Very professional and to the point. No wasting time.

Everybody in the office is pleasant and professional. Which is why I choose this practice although I live 2 hours driving time away. JC

Everything was fine.

I had a very speedy appointment - everything was well orchestrated - and, of course, Dr. Gealy is THE BEST!!!

The exam went fine. Just want to let you know it is the secure message I can't get to. Sorry but if is something I need to know please call.

I had an appointment for 10:10 a.m.. I was taken in on time and saw the Dr. on time. No waiting involved. Thank you Michael Harnish

Everyone was very nice, Don’t find that everywhere

Very friendly staff and exceptional Doctors. Solved an eye problem for me that other eye docs couldn't. Front desk personnel were great.

thank You. I'm in good hands. Anne Tapia

I was called in for my test very promptly. The staff is very friendly and explain things clearly. I would definitely recommend Eye Associates. Donna Gorton

I have already answered that question Everything was just fine. Erna M. Kristensen.

Everything went well, just like always. Thank you. Bill

I really don't like these surveys. If I don't like what you do you will hear from me another way.

Dr. Bastiche is always so professional and knowlegeable. A pleasure to work with. Always understands and treats my concerns.

We have always been extremely pleased with the physicians and staff; you never disappoint.

Courteous, on time and helpful.

every thing was done well . every one was great .thanks. Louis

I appreciate Dr. Basich, He is very thorough, and I like how he explains answers to my questions.

Mom's appt, (Mary Starr,) was very expedient! I'm currently waiting for Joanne to email moms future appts though, like she has done in the past. Thank you! Barb, her daughter

It was very painful & perhaps additional pain meds would’ve been helpful. We felt Dr. Gealy was very careful in explaining what the problem was & how he was going to correct it. Wouldn’t have trusted anyone else!!

Great experience.

EVERYTHING

Very friendly and helpful staff and Dr. Joe was excellent. Thank you, you made this very easy and comfortable.

Very knowledgeable and professional!

Excellent personnel, friendly, competent folks. Do recommend.

Very pleased that I was able to get the eye drops that work for me - glad Dorzolamide is available again. The entire staff has always been very accommodating --- and the wait is very short. Wilma Walter

Had the box test. Do not recall the ladies name, but she was very professional and a real asset to the patients.

SLO Eye Associates has been my eye care group for several years. I would not go anywhere else!! The staff is welcoming, and the my doctor is thorough, answers any questions and I just trust them with my eye care completely!

I did not have to wait a long time a fter I arrived.

Visiting your facility was a refreshing experience. My husband and I, both, noticed the friendliness of the entire staff. Dr Baldwin has such a wonderful, fun, and soothing personality. It eases the soul, especially when there are deep concerns regarding ones sight. Thank you all for such caring reception!

Access to the DR. and all required tests were done promptly with reasonable waiting tome.

As always, staff was friendly and professional!

I was sorry to hear that Dr. Best is leaving but will enjoy seeing Dr. Healy again, too.

Evreybody was nice & berry proffesioanal.

On time and staff is always friendly

Very impressed with the thoroughness and skills Dr. Gealy exhibited during the establishing exam. Could not have asked for anything more of this professional. Assisting staff was also very impressible. After years of coping with an industry under many pressures, I am very hopeful of being in good hands now. Thanks.

Very well

I've been a patient for about 8 years and am so appreciative of the care, professionalism, enthusiasm and clear explanations provided by Dr. Basich and his staff. I tried the sample contact lenses of my new prescription and am very pleased with the improvement in my vision. I would highly recommend SLO Eye Associates to anyone interested in taking care of their eyes and their vision (that should be just about everyone).

good information

very good as always

Dr. Basich is very thorough and makes sure you understand what he is doing.

Awesome office! Thank you to all for all you do!

I was pleased with the patient service on my visit. I had several eye tests and all were done professionally and efficiently. Dr. Baldwin is always easy to talk with and ready to answer any questions. The staff is always friendly and helpful.

Nice clean office, kind staff, and Dr. Horne was patient and very precise! Thanks SLO Eye Associates!

Thank you for squeezing me into your already-busy schedule. I had a mild anxiety attack a few days earlier when I feared retinal detachment and wondered what I would do if it happened on my drive to Oregon and Washington. I learned a good lesson not to wait when I suspect a possible problem. My trip was only delayed a few hours, yet I was able to enjoy it by not being anxious about my eyes. M. Johnson

Ok

Dr Gealy and everyone in this office was very knowledgeable and helpful to me. They answered every concern I had about my surgery. Dr Gealy did an amazing job. His staff was correct in assuring me that he is a fine eye surgeon & a perfectionist. It’s been 3 days after my surgery with no pain or discomfort from day 1. Absolutely an awesome experience!

Staff introduced themselves and explained in detail about procedures

There has never been a long wait in the main lobby; however, there is always at least a half hour wait to access an exam room from the back lobby. I appreciate the amount of time my doctor spends with me but a wait of 30-45 minutes before even getting to an exam room is somewhat excessive.

Thank you for a great apt. I loved Dr. Baldwin, very caring and took the time to explain things to me. Everyone I have seen at San Luis Obispo Eye Associates has been tops! I live in Santa Maria and had gone to Shepard Eye center for years, but I learned more about my eyes in the last 2 visits than I ever had. All the staff at SLO Eye are wonderful too, very caring and make you feel that your concerns need answers. I will continue to drive to this wonderful center! THANK YOU! THANK YOU!

Dr. Gealy talked openly with me about issues and the procedure. He spent additional time with me when I had an elevated pressure event after injection. I had very little post injection distress (often an issue) and my vision is normal a week later.

All tests were done quickly, and precisely. Movement from exam room to exam room was easy and not confusing. Doctor told patient his condition with clarity and sufficient medical explanation. Injections were administered quickly with no pain and post-injection problems. The scan results were sent quickly via the web, and easily retrieved.

Excelent as usual.

I thought I was going to miss my Dr. when he surprised us by retiring. I do not. Dr. Basich is great....

Always enjoy Dr. Basich and the staff. You do a great job, and make me feel very comfortable when I have an exam, Ed Kreins.

As always, the staff is super great!

all great

Very good from time I checked in to time I checked out

All done professionally and in a most friendly manner. Love Dr. Basich.

fast and efficient good job

My appointment was done in a timely manner.

Melinda recommended your office to us! Dr. Horn was great and the whole office made me feel comfortable. We moved into the area and hadn't found a new eye office. Of course, Melinda did a great job with helping me find new frames and then fitting me with new glasses. Looking forward to a long time relationship!

I've seen Dr. Horn for several years. He is always on time and totally professional. I will continue to recommend your office and especially Dr. Horn to my friends and family. Sincerely , Mark W. Vansant

Dr. Gealy discussed some alternative treatment s with me.

Well run office. Very knowledgeable doctor. Highly recommended.

I am waiting for appt for lens fitting (I started moisture last Sat) and date for surgery!!!# thx

appt on time. Courteous, friendly, and helpful personnel.

Excellant!! Highly recommend! Thanks so much.

All good

As usual, My experience at SLO Eye Associates was 100% positive. Courteous and polite staff, all very competent make the visit pleasant. Medical attention by Dr. Baldwin was fully appreciated because he explains what he finds about my eyes and lets me know what might need to be done in the future to make sure I always have good vision. I'm 72 and have long time personal friends that are physicians. We have many conversations about "what makes a good doctor".........Dr. Baldwin clicks all the boxes.

ON TIME AND GOOD SERVICE

I get great service from you....my only comment would be the answering machine when I call for an appointment! Needs some work. Thanks

Excellent exam

I now know to schedule appointments first thing in the morning or right after lunch. Once seen I was and always have been listened to and treated very respectfully .

Office help, nurse, and doctor, excellent would not hesitate to recommend your firm. Cliff

performed visual field test. No waiting and no fuss. Professional people in all aspects of the proceedure.

After checking in at the front desk, I was called in very close to my appt. time and that is always appreciated. Also very friendly staff. thank you

I have been using Dr. Horne's practice since I moved into the area. Thank you for years and years of great service!

Everyone form the register to Dr Basich was very helpful and friendly. I greatly appreciated the 'no pressure' approach. I look forward to my continuing relationship with SLO eye Associates.

Everything was good- everyone was very kind and professional I would have liked that Dr Heeg told me he was leaving in 2 weeks and would not see him on my next appt instead of making the appt and noticing it was a different doctor

Service is prompt and always with a smile. They put up so well with my son with disabilities who can be rather boisterous and difficult.

The field

Fast, efficient, friendly.

Timely and organized. Friendly too.

Kind. Friendly. Explained things well to me. Excellent care. Simple check in too!

Spent limited time waiting to see doctor. Staff very efficient and helpful. Dr. Baldwin is very patient orientated, professional and extremely thorough. Great glaucoma specialist.

Dr. Basich was very thorough, very positive, and very personable. A super combination!

Everything!

THE STAFF IS TERRIFIC!!

Friendly staff and prompt service.

Everyone was great!!

Personable and competent staff and excellent care. The same for every checkup.

Well-trained

quick check in the whole exam was great .all staff very professional. Melony did a fantastic job following up with ordrring frames for me.

Dr. Baldwin was very patient and caring with my 97 yr old mother. Thank you!

My appointment was on time and when I was called in I did not have to wait for the doctor to see me.

Very organized. While the visit required a number of steps, they seem to have been done expediently. Courteous staff. Clean surroundings.

On time and very professional!

I had an outstanding visit with this office, all staff friendly, knowledgeable and helpful. Everyone highly professional. I received excellent care and highly recommended this group of physicians for ophthalmologic care.

Ok

I was very pleased with the service I received. The staff was efficient and friendly.

Nurses, techs and doctor all very pleasant and professional

Excellent service & care.

Short wait, friendly staff

It was good to see you too.

Professional, friendly staff. Dr Basich spent extra time clarifying medical issues to patient.

Great staff - very friendly and courteous. Plus Dr. Horn is very through with his exams.

I have been a patient at eye associates for over 10 years. It was mostly check ups and glasses measurements but this year I qualified for cataract surgery. The whole experience was fantastic, carefully monitored and my surgery a great success. This office is into the details in every respect. If you need treatment run don't walk to this amazing eye association.

I had an urgent problem with my eye. After explaining to the person answering the call, she researched the soonest available appointment. She was able to connect me to a doctor that specialized in the problem I was having and the appointment was sooner rather than later. Thank You to the staff and thanks for the doctor caring for my eye.

Great & professional service. Dr. Basich is awesome

De Baldwin is the best...knowledgeable, personable, exceptional

Very wonderful experience. Your professional eyes rock, for it is unusual that we see and experience care in a concerned manner. Thank You!

Having been a patient for years I have grown to be extremely happy with my relationship and care received by doctors and staff!

Courteous, thorough, caring, worked hard to find cure or at least help for my eye concerns. Very professional. Sharon Lefler

Great Visit!

My experience was wonderful!! Everyone was so kind and pleasant.

Got me in and out quickly and answered all my questions.

Professional, courtese, engaged, confident

Always actually enjoy my visits to Dr Basich. Staff first class!!

Outstanding staff and Dr.

All of you at San Luis Eye are simply amazing! So professional, so kind, so compassionate... Thanks for all you do!

very good

Everyone is always pleasant and helpful.

You guys were great- you got me in on short notice, staff and Dr were friendly and professional- I always feel that I am well cared for when I come to the office-

Excellent service for over 20 years. Larry Baldwin is a great doctor!

This was an annual check-up - appreciate Dr. Basich's comments and review of the status of my eyes.

Thorough eye examinations. Very informative.

I always get the best, most comprehensive care from Dr. Baldwin and his staff.

This was the first time I got a same week appointment when I called which was great! The staff is friendly and efficient. I was in and out in no time.

As always, I received excellent care from Dr. Basich and his medical staff. Time was as scheduled and Dr. B took special care in removing a growth from my eyelid which was not painful. His eye exams are equally as thorough. Thank you everyone.

Good experience in the office, but the lack of adequate parking is a major problem. I was late for my appointment because I couldn't find any parking space that wasn't designated for "MindBody" or in which parking was otherwise prohibited.

I spent very little time waiting to be called to a room. This was a great improvement. Over the years, I have usually waited for at least 20-30 minutes per visit. As always, the staff is very pleasant and efficient.

Dr. Horne very personable and knowledgeable; down to earth manner. Went in for a eyeglass prescription check. Good experience.

I was treated politely,and was told what was happening at each step of the way. It was a nice visit to the doctor.

Very personable & knowledgeable office, from reception desk to assistants and especially Dr. Basich.

Efficient, courteous, caring.

Excellent Treatment as in the past.. Doctors are great and the staff is very attentive to the patients needs..

Always pleasant, professional and informative. Dr.Baldwin is excellent!

We were very happy with our experience with Dr. Heeg at San Luis Eye Associates. He is a skilled surgeon who also shows concern and compassion for his patients.

Wonderful staff! Very attentive and knowledgeable!

Timely

From making appointment to the examination, very efficient. Dr Basich fully explained his findings.

Everyone is very nice and it was very timely. Not much of a wait at all! By the way, you misspelled my name

As always it was great. Dr Baldwin is simply the best!

Dr. Baldwin has been my doctor for over 9 years now, If he is not a good eye doctor, I would not hang around for this long.

What you did well? Everything! Alex and Randy are great (as always), and Dr. B is worth his weight in gold. Makes going to the doctor a pleasurable experience.

Didn't have too long of a wait to check in or to start my appt. Felt confident with the knowledge and experience of the staff and everyone was friendly.

On time, cheerful assts. good eye exam.

At my recent visit at the opthamologist's office I was taken on time for the appointment. All staff were competent and pleasant. Dr. Baldwin provided a thorough annual visit for me.

Professional, friendly staff, forgot to ask Dr. Basich about his latest bread recipe! Always a comfortable experience being in your office.

i always have a good experience when i have my eyes checked--especially this year when they told me my eyes are better than last year.

Thank you as always for such kind, caring and expert help. I am a grateful patient.

Dr. Baldwin is a superb physician...his staff is efficient and friendly...I have recommended him several times over the past few years.

Very pleased with the care that I received! I have been dealing with my condition since 2007 and my pressures have remained stable!

It was a very positive experience. Thank you for all your kindness and help

Dr Heeg is very kind and shows a real interest in his patients.

I recommend SLO eye for all your Eye needs. Dr Gealy and his staff are at the top of their game. Thanks Kevin Hunt Templeton ca. *****

Everyone is great at SLO Eye Associates. I always feel welcome and Dr. Horne is amazing.

The staff were courteous and kind. I was a little late because I got lost, but they were quite patient with me so thank you!!

The people in the back office are very good at what they do from the time you are called back to when you depart. Everyone is very thorough and professional. Dr. Horn is an excellent doctor and takes his time. It's always a pleasure to see him.

We really appreciated how the doctor was able to explain everything to us in layman’s terms without bring condescending.

My first appointment was informative and very helpful to understand my recent eye problems. Doctor and staff were excellent. Took time to answer all my questions.

Dr. Baldwin was excellent and very professional. The Medical Assistants and the people at the front desk were also very helpful and professional.

Dr. Horne always takes time to answer all my questions, he is thorough and kind. The front desk staff are efficient and pleasant. I'll be back next year.

Very professional organization.

Everyone was great, highly recommend my doctor

Good communication.

Efficient and Dr. Basich was great

Very pleasure able and staff great

As usual, I have nothing negative to say. The doctor and staff explain what is occurring and if I have any questions, they'll write down the information I need.

Great staff , very efficient and busy office, Dr Horne was good too

Just the usual friendly staff, who were worried about my comfort and understanding.

thanks for all your care. epg

Being seen in a timely manner is important to me and the entire visit took just 40 minutes. Nice to be seen at one's scheduled time.

Of course Dr Gealy was the greatest as always. Also, Alex the tech was very encouraging and friendly. The lady at the front desk went out of her way to find some samples that had been left for my wife. Finally, your group seems committed to evaluating patients promptly for urgent issues. Several times over the past 5 years I’ve been concerned about an acute issue with my vision. When I called the receptionist told me: “can you come in now? We better have the doctor see you?” I really appreciate Dr Gealy, your staff and the “patient comes first” ethic that seems ingrained in your practice.

I really appreciated not having to wait a long time for my appointmen. Everyone was efficient, courteous and friendly.

Staff is very friendly and helpful. Dr. Horne was personable and informative. I have been going to SLO Eye Associates for almost 20 years (?) and it has always been a pleasant experience.

Always a pleasure.

Very courteous!

I was very happy with my visit.

You are saving my eye sight is what you are doing!

On time; met by tech would performed the test - she was patient with me and did a very professional job. Thanks.

I found the office personnel to be friendly and efficient. The medical assistants were very nice, listened to what I was saying, and seemed well trained in what they were doing. The doctor was friendly and very professional. I left feeling very satisfied that I had selected this office to handle my upcoming cataract surgery.

As always , my experience was timely .The staff is friendly and professional.

Everyone was very welcoming and cheerful. Appreciated the thoroughness with which my situation was treated and feedback given to me.

I love coming to your office. Everyone is very friendly and makes me feel very comfortable. Dr. Baldwin is the Best. I recommend him to all my friends. Even visiting people in the waiting room is fun. Thank you to everyone for making it a very pleasant experience.

Every thing expected with efficient personnel, friendly to the end!

Every aspect of my visit was handled in a highly professional manner.

Everyone at the office was very helpful and kind. Dr. Basich is a wonderful doctor. I can't say enough good things about him. I would recommend him wholeheartedly.

Does a great job.

This was the shortest amount of time I have ever had to wait for Dr. Gealy. I was in and out in about 50 minutes for a pressure check.

Dr. Stathacopolous: what a talented surgeon! She and her staff are as good as it gets,

All the staff were extremely courteous, friendly and prompt. Dr. Haig wes very through and informative . Highly recommend

Well organized office and friendly staff . I like my dr. too. 👍

Front office staff is always, courteous and professional. Back-office staff are all competent, courteous, and professional. The optometrist is supetb.

Everyone is helpful and Happy. Even the patients are fun to talk to.

You had the ability to seee an emergency appointment and the doctor was on time. Thanks - I have always received great care from Dr. Basich.

Nice people working there.

I appreciated the care and professionalism of the staff and felt comfortable with Dr. Heeg's explanations of my eye condition.

The staff was friendly from front to back. Although my appointment ran a little late everyone apologized including the doctor and I never felt rushed.

As always, Dr. Basich does a thorough check up with clear nexplanations for my husband and I. The staff are always friendly & courteous.

Everything!!!!!

Thank you for the efficient, gentle service

The appointment wait time was minimal. The wait to see the Doctor after the assistant was finished was minimal, All questions were answered thoroughly by both the assistant and the Doctor, Future appointment was easy to make. The staff are very courteous. The Doctor is excellent

Nelly and Dr. Horne were amazing and so was Tracy in optical.

As always, the staff is friendly and helpful. And I love Dr. Gealy. I trust him completely, and am so grateful for his care in the past and now.

Dr. Joe did a thorough exam, was friendly and considerate of my age (90+). I also like the Templeton office better than the San Luis Obispo facility.

All very professional and friendly, despite a very busy day for staff.

on time...efficient..clean..great attitude

Was taken in right away once I got to appoint. Staff was very friendly and the exam room was very clean. Doctor did a very thorough exam of my eyes and I never felt rushed.

pleasant, didn't have to wait too long, clean nice office

Everyone at SLO Eye Associates is courteous and professional. From the moment I arrived until when I left, I was well cared for by everyone. Dr. Gealy and your entire staff is outstanding! Thank you.

Very efficient and courteous service by everyone

Everyone very nice and considerate - and ON TIME!!!!

Excellent service.

Appointment was on time and am pleased with the manner in which I was treated.

Office staff very efficient. Technicians competent. Wish time with my doctor was longer. Feeling rushed.

Always professional. Backed up for the first time, but I understand that it was due to catching up from a previous vacation.

Dr. Baldwin was very informative and will save me a lot of money on my cataract surgery. I went to another ophthalmologist who encouraged me to get lenses that I don’t need at an out of pocket expense of close to $6,000.00. So thankful that I went to Dr. Baldwin.

Always a great experience.

Great. Everyone was very professional

Friendly attentive staff Courteous front office staff M.D. spent time answering my questions and attempted to give a thoughtful prognosis

Very nice nurses very prompt and real easy to be around it was a great experience

As always my care was great. Dr. Baldwin and his staff are the best.

😸

Dr Basich is the best. Ladies at the counter were friendly and helpful.So were the staff prior to seeing the doctor.

Always handled by caring, kind people. The doctors are amazing, same kind and caring personalities.

Always great to visit your office. This last time I had to wait a lot however.

Very courteous and knowledgable staff. Always pleased with your service and glad to gave Dr. Bassich care for mu vision.

The wait was lengthy, but the service was very good.

Appointment was not on the schedule, booked by phone, but situation was resolved and we were able to see someone. The treatment met our needs.

Thanks for everything

Everyone was great and very helpful. Explained and answered all my questions

Overall very good experience.

Very pleasurable receptionists on phone and in person. Professional & knowledgeable care with Dr Horne. Nice facility & good parking.

Everyone was very helpful. Liked the Doctor and staff. was ale to make a follow up appointment with specialist within a couple of weeks. Optometry Department was extremely helpful.

Prompt ,courteous and very professional service...

Everything was fine.

Excellent care. Prompt friendly service.

glad to see Dr Gealy

MY ENTIRE EXPERIENCE AT SAN LUIS EYE WAS EXCELLENT, THANK YOU ALL SO MUCH.

Alex is always great and I appreciate that I don’t have to wait long in the lobby to see the doc.

Patient information was clear and understandable!!!

Thank you for squeezing me in to an appointment with the doctor very quickly in what felt like an emergency to me! God bless...friendly, helpful staff! Thank you!

appt. was on time handled efficiently by tech friendly and explained everything - visual field exam front desk people friendly & helpful & didn't rush me

Efficient, effective courtesy extended by staff.

Very pleased with the accommodations and the professionalism of the staff.

VERY INFORMATIVE

I was seen at the time of my appointment, no long wait. Alex and Dr. Baldwin we pleasant and very professional.the office was clean and all staff members were pleasant and efficient.

Very well on everything!

Tell Dr. BLdwin that Paul got his drops consistently the last few weeks. The caregiver always gives the three drops and stands there while Paul takes them. She has always been honest with me her own father has glaucoma Ibelieve her. Thank you, DianaWood

All staff members—Dr. Horne, his technician and the receptionist—were efficient and personable. Thank you all!

ALL THE EMPLOYES FROM CHECK IN TO CHECK OUT DO THERE JOB VERY WELL AND MAKE ME VERY HAPPY AND MAKE MY DAY A GOOD ONE.

Great eye exam from Dr Horn.

All staff was friendly and efficient

My appointment was scheduled for a simple pressure check, but I was having a recent vision change. The staff immediately adjusted their process and gathered additional information before Dr Baldwin saw me. That level of initiative and clinical expertise shows excellence throughout the practice. Well done.

On time. Assistant who administered the test was very pleasant.

Drs. and all personnel are courteous and pleasant and always communicate well, answering patients" questions clearly.

I’m a returning client and was able to book an appointment easily. The staff is friendly and whole process went swimmingly.

thank you

The doctors take the time to answer my questions. The techs are well trained. They know their jobs and interact well with patients. Likewise, the office staff is very good with patients. I used to live in the area, but moved last year. Friends ask me why I drive so far (about 150 miles in one direction) for an eye appointment. Quality, that's why.

found an appointment. eye exam was smooth. prescribed antibiotics are working well to control the infection.

everything went smoothly.

Everyone was very friendly and efficient. My appointment went quickly and smoothly. Very enjoyable experience!

Normally, the wait time isn't too long. The staff is friendly. I particularly like my doctor. I always feel he has carefully examined my chart before he opens the door to see me. Believe me, sometimes that feeling isn't there In other offices. I DO wish they

Excellent treatment and excellent results.

Explained to me my vision needs in a way that I could understand

Start to finish. Everything went well

All good.

Very nice staff and doctors. Quick service and I felt well taken care of.

Doctor Basich is a wonderful doctor! And he's given me back my vision more than I ever expected.

timely, courteous, great feedback

Excellent -- great staff and of course, Dr. Gealy is the BEST!!

great customer service, very thorough exam

Dr. Horn was very professional and responsible.

great advice from the dr.

I arrived at 10:00 and shortly thereafter I was led to a room for a vision test. Then I was sent back to the lobby to wait for a room to become available. I waited there for close to an hour and then was led back to a room for a visit with the doctor. I left at 11:30. I wish the wait time could be shorter. I had assumed that they forgot me.

If I had any complaints, trust me you'd hear from me John Bruno

Polite, professional, and courteous.

SUPERB. Dr. Frank Basich ROCKS

all ok

It was a great staff, and I felt it was a very thorough exam!

Excellent care with very caring people to help you.

staff and Dr. are excellent

Knowledgeable and friendly staff.

Dr Basich is fantastic and although our insurance doesn’t pay he is worth the expense

Very friendly and professional staff and doctors

Short wait followed by attention from competent staff. Physician explained everything clearly and well.

office staff was on top of insurance and other requirements. Check in technician was very professional. Dr. Horne performed a very thorough eye check.

Everyone in your office was very courteous and efficient, there was no wasted time. I felt like I was among old fiends even though I only visit once a year.

Dr. Stathacopoulos is wonderful!! She assessed my problems and quickly recommended a fix. I was very pleased with her care, her listening skills, and her help.

Your doctor's assistant was helpful in getting me set up for the doctor. The doctor was very methodical in doing my eye exam. Thank you for the service.

excellent in all ways. Thank you!

Everything

good service

I am always impressed by your FREIENDLINESS and PROFESSONALISM! ALSO AVOIDING LONG WAITS BECASE OF POOR SCHEDULING HAS NEVER OCCURRED. YOU ARE A FIRST RATE TEAM OF PROFESSIONALS! Margaret Vandergon RN

None

friendly, comfortable setting

The male technician was really helpful trying to help me with a problem with my reading glasses. I am a couple of months post cataract surgery and trying to obtain a satisfactory pair of reading glasses.

Dr. Basich and everyone in the Templeton office were extremely friendly and professional. Always a good experience there.

A positive experience, as usual.

It was a good experience all away around from the friendly tech to Dr. Horne's efficient and friendly manner. Thank You!

Very profession but friendly staff. Dr. Basich is the best!

Well oiled machine! Office personnel are spot on; they respect the time of their patients and each individual's situation. The coordination throughout my visit is always impressive; they don't leave me just sitting without explaining -- like "it will take about 15-20 minutes for your eyes to dilate." I have recommended them to many of my friends.

Prompt friendly attention

Dr. S was great with my 2 year old. Thank you!

As always my experience was exceptional. Staff were courteous, helpful, professional, on time. Of course, Dr. Basich is the best!!!

Easy check in, friendly and professional staff, optometrist I fully trust!

Frendly, courteous , short waiting time

Nice Dr.

Your office staff is exceptional...always ready with a smile or a friendly greeting..

friendly and professional

I was treated like "royalty" with professional care and kindness.

You fit me in on a Friday. It is reassuring to know that the doctors and staff make room when there is some urgency. Thank you so much!!!

I always appreciate being able to see the doctor on short notice for unexpected emergencies. Thank you for prompt attention.

On time and staff friendly.

Very thorough personnel with good customer skills. Can't say enough about the treatment received from Dr. Heeg; great outcome for a difficult condition. We're fortunate to have this practice in SLO.

I was in and out in 45 minutes including the injection

They took very good care of me!

The visit was very professional and Doctor Heeg (sp?) was very thorough.

Dr. Baldwin was thorough and extremely helpful. I feel confident that he identified my eye problem and that I am on the right course to fix it. He is the best opthamalogist I have ever met.

Appointment was on-time and friendly staff

As always, the folks at Eye Associates were efficient, professional and welcoming. I always look forward to my appointments.

I'm always treated in a professional, timely and friendly way at every appointment. Thank you.

All good

I was happy with the care and explanation by the ophthalmologist who took time to review my concern and offer follow-up steps. I am also pleased with all the staff members including assistants and receptionists. They all seem competent and happy to serve patients. They don't treat patients as "interruptions" to their phone or work. Such is not my experience at the offices of other medical practices. Kudos to the front office folks!

Dr. Gealy was very attentive and went above and beyond providing me with the care I needed. Technicians were very helpful and patient, and the nurse was very kind when I was given my diagnosis.

Dr Baldwin was superb!

Excellent experience all the way around.

As always, I had a great experience! Dr. Basich is smart and he cares! The medical assistants And it technicians were all great!Thanks to one and all.

I really like my doctor and the staff. I have a suggestion. The best doctor I have ever had, had a file loaded with handouts. When a particular problem presented itself she reached in her file and gave me a handout. Going to doctors can be stressful so verbal information can be easily forgotten. I have been using OTC eye drops incorrectly. A handout may have prevented this.

Great experience, warm staff. Introduced themselves to me. Dr Baldwin is priceless

great staff and as always Dr. Basich was outstanding.

Everything went well and smoothly. Thanks!

Always feel I get the attention I need from Dr. Baldwin. I also appreciate how honest he is about treatments and any condition I have. All with a sense of humor.

Professional & personal treatment from all staff. Felt well cared for.

Excellent care!

Excellent

Nice staff, great doctor

Same day appointment was great! Thanks for getting me in!

Everyone was extremely professional and courteous—-we’re very glad our neighbor recommended you folks to us.

Most always am pleased

Optical shop especially helpful. Visual fields tech was good.

My contact with the Doctor and all of the Staff is excellent. When I am asked if I know of an eye Doctor,I always recommend SLO Eye Associates.

I had a visual field test. I was treated very well and in and out of the office in about 15 minutes.

SLO office, very efficient, caring and they get the job done, can’t ask for more.

Answered my questions

None

Every staff member that I worked with was friendly, helpful and informative. Shaye was so warm and encouraging!

good staff and doctors who care...!

Excellent care. Physician listens carefully and answers ,my questions.

I find this office is the most efficient in the county. Great help and I``m treated with respect.

All went well, wait not too long, everyone friendly and polite.

I was seen in a timely manner. Everyone was pleasant. The professionals were professional but still friendly. I was kept up on what is going on with my eyes, both vision and help. It was a total 'win-win" visit for me!

Dr Baldwin is the best. I have been seeing him for well over 20years.

Checked in, shown to exam rooms and treated very well. Insured that I understood the results of the exam and answered my questions. Always a pleasure to visit.

Everyone was polite, personable. Questions answered.

Dr. Gaely was patient and explained my symptoms and concerns. The assistants were kind and seemed efficient and competent. Thanks for a positive visit.

I highly recommend Slo eye associates Dr.Basich and Dr.Horne both are awesome! And staffs in the office are so kind and warm.They do good exams and eyes check up.

Always a good visit. The staff and medical team are well informed and courteous, and waits are reasonable. Good job!

I exam and new prescription

Dr. Baldwin and Alex were great!! I felt well taken care of and will recommend them both to my friends. Thank you for you care. Steve Sumii

All your personnel are professional and welcoming. We always feel comfortable and well cared for. It would be nice if everyone wore name tags,

I had a visual field test. I did not have to wait very long to be called in. The technician (sorry, I don't remember her name now) was polite and efficient.

Didn't have to wait long, everyone was very nice the Doctor spoke at my level.

I highly recommend SLO Eye Assoc., Templeton office. Front- and back-office staff are professional and friendly. Dr. Heeg is great: down-to-earth, highly professional and knowledgeable. He always has time for any questions you may have; I've never felt rushed. I'm fortunate to have found this practice.

I love Dr B.

I’m sorry I don’t remember dr horns helpers name but both were very pleasant and made the appointment as good as it could have been

Very friendly staff and great opthamologist (Dr. Basich)

Professional

Overall it was a good experience visiting the ophthalmologist and his staff. Everyone conducted themselves professionally. The doctor was patient heard my concerns I’m very satisfied yes I would recommend this office and Dr. Horn.

Everything was right on time, there was no waiting time.

Very good professional service

All my appointment went well, thank you

Don't remember if I have already done this, but, as always, you did well.

Very smooth visit from start to finish. Alex is great. Very personable and accommodating

Thank you for being a great place for him to get his eyes examined. See you again soon.

The appointment did not start on time - maybe 15 minutes late but went well after that. Anna took mw through the preliminaries and was thorough and friendly and then Dr. Horne went through the examination. Both were familiar with my brief history with macular degeneration and addressed it and both seemed familiar with the blood shot eye problem I was having and concluded it was because of the blood thinner I was taking. A good visit and good results.

Staff is super nice and friendly. Dr. Basich is the best. So incredibly nice and always answers all my questions. My insurance is not part covered in your plans but I continue to come out of my own pocket because of my total confidence in him and SLO Eye.

Dr Baldwin is terrific. After my cataract surgery my vision has been restored. Thank you Dr Baldwin!

Dr. B is the best. Will not trust my well-being to anyone else.

thanks for your attention

Everyone was friendly. The exam was thorough.

I had a very good appointment with Dr. Heeg this week. The only reason I gave just 4 stars and not 5 is that I want to have in writing what he said to me in person because I do not know the name of what I have going on with my eye, and he said that "it" will detach at some point and I will need to come in right away. Also, he was explaining it using a model of the eye, but my pupils had been dialated and I told him that what he was showing me was blurry, and that I could not see it clearly. May I get a copy of my written report to keep with me?

I saw Dr. Baldwin. Our communication was very helpful and I feel that the problem is solved for the time being. I ordered glasses and they will arrive next week.

you "eye scare" and dealt with it with skill, knowledge and sensitivity. Thank you.

Your staff is wonderful. I hate going to the doctor's office, but everyone was welcoming. I felt completely relaxed. Dr. Heeg was very easy to deal with. His answers were clear and his advice was easy to take. I feel like I'm in the right place.

staff stayed true to appointment time. Dr. Baldwin was very through and professional. Explained my eye issues so I could understand how to proceed with his treatment.

Same day appointment and very good staff experience.

Doctor Jim is the best

Everything.

Greeting at reception Very Good and timely Pre3- Exam very Good Exam by Doctor very Goog, I did not feel rushed - all my questions answered. Outcome Vary Good!

You immediately notified me that the office was short staffed on this day due to illness and that I would have a 30-40 minutes wait. This was no problem for me. At my request, the front desk contacted (within 30 minutes!). My appointment proceeded with normal speed. The assistant was very gracious and helpful, and my time with Dr. Basich was efficient but very informative. I'm always very pleased with the care I receive at this office.

I arrived for my appointment about 10 minutes early. Within a few minutes I was taken into the exam room. Dr. Baldwin came in to see me, examined my eyes and took my eye pressures. Talked to me about my med schedule and eye pressures. Everything was right on time and I was on my way home on schedule. Very efficient visit.

I've never seen a doctor's office so busy but it was definitely organized chaos. I never felt like I was waiting rather that there was a plan/map for me with various stops along the way. Loved it - can't wait for my next appointment!

Friendly staff

Great office staff. The tech was terrific as well.

Always appreciate and trust Dr. Baldwin and his staff in the care of my eyes and vision.

Doctor and staff are knowledgeable and caring.

Personable and efficient, Dr. Horn is the best!

Professionalism; friendliness in most areas and cleanliness.

Dr. Baldwin took extra time for explanations - suggested a game plan. I felt like I was in the loop. Everyone so friendly and thorough, thank you!

Very knowledgeable and professional. Thank you—

The exams are always through and the Dr. Gealy always gives his full attention to you and your questions and concerns. He is my hero

Dr. and support staff were all kind and thoughtful as well as highly skilled.

I was taken in very close to my appointment time. The staff was pleasant and friendly. The exam was thorough and the doctor explained the results of the tests very well.

I have been seeing Dr Horne for about 20 years. He is the greatest I highly recommend him and his staff is top notch.

Thorough and concerned

A caring group of individuals who are truly professional.

Great office, great staff!

Nice people

I was able to come in right away to be assessed for the flashes I was experiencing in my left eye. It was Friday and I was glad I didn’t have to go through the weekend without being seen.

I am very pleased with dr Basich and Dr S.

Caring, friendly and knowledgeable doctors...thank you.K &J Long

Very friendly atmosphere Smiling greeting & willingness to help As always doctor gives the feeling of taking time to listen & not rushed Very professional

Always treated well by all staff members. What a plus.

Everyone I encounter at SLO Eye Associates are pleasant and helpful.

Moved me through quickly

your staff was very professional and friendly.

Professional, compassionate, friendly & caring. Thank you.

Dr. Horne takes the time to talk about changes since my last visit and also wants to know what is going on in my life. He is always helpful and personable.

Great office, great staff. Dr. Baldwin is knowledgeable and friendly. Five stars all the way around.

Mostly, people do not like going to doctors offices. San Luis Eye is always a pleasure from being greeted by the front desk to their careful consideration of a test you might not enjoy. That’s all before you meet with one of the most wonderful doctors on the Central Coast. Feedback state’s no Personal information therefore, I won’t mention the doctor’s name.

IT WAS GREAT DR. BALDWIN AND THE ENTIRE STAFF ARE TERRIFIC. THANKS SO MUCH.

My first appointment, and I was delayed by traffic, I made two wrong turns and subsequently, late for my appointment. Feeling frustrated, I met a receptionist who was professional, helpful, and non judgmental. Thereafter, my experience continued to be a good one. I was put at ease from the start and the entire process was reassuring, I never felt rushed through. I was recommended to SLO Eye Associates by 2 friends, I am very happy I acted on that recommendation. I thank you for a perfect appointment. Best, Lorna M

The tech person, Carrie, was quite knowledgeable and extremely helpful/personable. Dr. Basich, as always, is the best. I have complete confidence in him as a doctor and person.

Thanks for all your help.

Everything was great except I would have liked to have my perscription in hand when I left. I had to call to have it sent.

Very friendly and professional! Rarely any long waits!

A great feeling of confidence in one and all there. Dr. Frank Basich is the best of the best.

Dr. Gealy was quite complimentary about the condition of my eyes. The pressure was better and the dryness was less. I feel like flying. Good news is the answer. Thanks, Mary Condit

YOU DID WELL - EVERYONE WAS PLEASANT, CONCERNED , AND PROFESSIONAL - i RECEIVED GOOD CARE! THANKS!!!

I am grateful to have your team of professional and kind staff caring for my vision. At my last appointment I was late due to traffic. Dr Baldwin still agreed to see me even though his day was packed! I was especially impressed with Alfredo Leal, Optical Manager, who quickly recognized the cause for my difficulty with a previous pair of lenses and resolved the issue for me. You are all great!!!! Please share that I highly recommendation you. With appreciation, Marcia Tamara Webb

Every thing and everyone was great start to finish

on time and professional service.

I asked Dr. Heeg not to press too hard on my cheek bone and he agreed. Considering I got a shot in my eye, the visit was a good one.

The staff is always very efficient & well trained.

My appointment was kept promptly by Eye Associates. The workers involved were all friendly, professional, and efficient. I always look forward with pleasure to an appointment with Eye Associates. especially with Dr. Baldwin.

On time, professional service. Friendly competent staff and thorough doctors.

All fine

great people

Friendly and caring.

Emily was very sweet and patient with helping me get use to my new contacts. The office staff was prepared and I did not have to wait long. Over all great experience and am glad to have chosen this office.

Everyone is very professional and friendly.

Very good. I feel I made the right choice!

On Time...comfortable...no complaints.

Every thing and everyone were so pleasant. But the parking is always so difficult. I do not have a compact car, and yr spaces are pretty small. I don't have an SUV either!

the whole process was well done and explained.

Pretty much on time. Everyone so nice.

I was seen promptly. Dr. Sethacopoulis was pleasant and competent. It was a pleasure dealing with her.

I always get great care. The Doctor and staff are all wonderful

so far so good waiting for the next results....

I am very happy with Dr. Basich and his care, his MA is wonderful as well as the entire staff very pleasant and helpful. He is taking extra steps to ensure that I am pleased with my vision s/p cataract surgery, and I am very appreciative.

Particularly appreciate the tech ordering the necessary eye drop for me --- to be delivered to my home.

no wait time in office. In fact I was seen earlier than my appt. Everyone very friendly and paid attention to my concerns. Wouldn't consider ever going anyplace else for eye care.

Fast and efficient

I had a bit if a wait. Dr. B apologized as he was behind. Staff always gracious.

During exam, Dr. Baldwin noticed a possible "bleeding" in the left eye and ordered a scan of both eyes. Although he said he would call if nothing was found, I would still like to get his assessment of the scan. Thank you, G. Russell Zink

Met me promptly to bring me to the examination room, explained what you ere doing and why, answered my questions fully, observed sanitation procedures. All staff were pleasant and helpful, --Bob Mott

Everyone was friendly, nice and helpful. A wonderful staff

FAIRLY QUICK AND COURTEOUS. GETTING A SHOT IN THE EYE IS NOT FUN

staff are competent and friendly

The Doctor and the staff were very professional. They answered my questions and did not pu me off. I am looking forward to the trusted advise from the Doctor to solve my eye issue.. Returning on Friday the 26th, for more treatment

The visit was quick and thorough. Everyone was very pleasant.

appointment was scheduled fast, staff was very courteous and helpful and the doctor was was freindly and informative about my eye exam was able to order new leneses right their on site with no problems. I have been coming here for the last 10 years .

Great front desk, great facility, great medical staff!

Helped me find the perfect pair of frames! Thank you!

The Doctors are well informed, and the staff polite and efficient.

My appointment itself was great. However I had called specifically to make an appointment with Dr. Basich who I did not get to see and when I asked if there are intake forms available online to fill out prior I was told there weren’t (but there were). Besides that it was great

Warm, competent staff, as always, I felt like I was in very capable hands.

Very efficient eye checkup

All of your staff was positive and helpful ...I liked all of them!

SLO Eye Associatesre the BEST! Timely, efficient, professional,and Friendly👏🏼

Minimal wait time to be seen. Dr. Basich explained the reason for the unexpected changes in my eyesight in terms I could understand.

On time. pleasant staff.

Good

Great staff. Moved patients right along. Clean office.

Every one very nicr

I did not have to wait long for my appointment and all the personnel are very professional.

I appreciate the helpful assistance and expertise I was given by all staff as well as Dr. Baldwin.

Almost on time - answered my questions patiently.

Very little wait time. Doctor and staff are very friendly.

The receptionist and assistants were polite. Dr. Basich is always pleasant and willing to answer questions. Sincerely, Joan M. Green

Always a pleasure!

Really long wait. Perhaps there was an emergency patient. Waiting room is always so cold, even with jacket on.

I was ver pleased. Keep it up.

Wait time wasn't long. Promptness in seeing dr. was good. Eye tech didn't coordinate pre-exam services very well. Person that was after me ended up using the necessary pre-eye exam rooms before me. That part could be improved.

Everyone was amazing from the front to back and the Dr thank you

Very professional staff. And friendly too.

I don't respond to these kind of survey emails.

Quick service and friendly staff,

I was very pleased with the doctor and the office staff.

Everything was orderly and professional and everyone seemed to know what they were doing. The wait to see the Doctor was a little longer than usual but not excessive. I just relaxed and dozed a bit. See you next January. Looking forward to getting my new glasses in the next few days.

great people, great service....love it...!

Very professional staff and I have had good health results.

I always feel welcome, when I have an eye doctor appointment . The office staff and eye assistants are very professional and friendly. Dr Basich is the best, I really appricate his bedside manner and concerns about my eye health

Everything.

Improving

Amy was excellent, welcoming, attentive, competent; then called with appropriate follow-up.

I always feel welcomed and cared for by everyone on your staff: from the receptionist... to the technician who checks my vision and eye pressure... to Dr. Gealy.

Professional and polite

Always treated well and always at the appointed time. Very refreshing

On time. Totally professional. Helpful, courteous, adept - a completely delightful experiec all around. Thanks!

I, was extremely impressed with the efficiency of the staff of the eye office. Dr. Basich, was very caring, concerned and looking forward to A great resolution for my eyes. See you in a couple weeks, take care.

Just had a vision test this time. The girls were really nice. They also helped me fix up my prescription for lantaniprost. Stacy figured out mathematically that each bottle only held enough ml for 25 days. Now I should be receiving 4 bottles/90 days in the future. Thanks.

Everything was very pleasant. All my questions were answered.

so far so good....

Front counter employees very friendly. I was done without a lot of waiting.

Appt on time ,

No complaints. Personel, top to bottom, all good.

On time. Parking is bad. Ciao!

Moving up my appointment because you had earlier space was desirable. And the session was acceptable both with the tech and Joe Horne....

We had a good visit.

SLO Eye Associates is an outstanding professional medical organization. Everyone that I have met - doctors, technicians, office personnel - are well qualified, deliver a great service, and considerate. I am very fortunate t;o have you for my families' eye care..

Everyone was very friendly. All procedures were explained very well

Pleasant people, working hard at very busy facility.😊

Everything!

I would recommend San Luis Obispo Eye Associates

I love the office in Templeton, not only do they provide great costumer service and general concern for your well being but they notify you ahead of time if your insurance will cover so you don’t receive an unexpected bill. 👍👍

The appointment went very well. Eric did the tests and was very good at explaining the results. Shay explained the various aspects of the procedure and the pre op and post op care very throughly. The office was very professional and I felt very comfortable

Was on time. Tech was knowledgeable.

I didn't have to wait,but a few minutes . Every one was kind and efficient. Did all tests while explaining it all. Having the shot in my eye was not that bad. Thinking about it is the hardest.

Frank Basitch is the best. All the staff are pleasant and accommodating. It is always a pleasant experience considering it is has a medical purpose.

On time and employees were friendly and polite.

The staff was very friendly and professional.

Everything went well except for the waiting.

Every thing was pleasant, except the inconsistent wait times which makes pick up times VERY difficult to plan!! Ride with me someday to experience the inconvenience it causes so many people and patients.

Staff goes beyond ‘professional’ by being genuinely happy, friendly, and warm. A pleasure to be at the office

My appointment time was kept with no delays. Staff is courteous and helpful. I would highly recommend the practice to anyone seeking quality eye health care.

Fairly short wait time. Exam was very thorough.

I have already sent a feedback, twice - and a good one, Please do not ask for another one until after my next visit.

You have the nicest office staff... always friendly and efficient. Wait time is almost always short. Dr. Gaely very thorough as always.

Timely, professional, and friendly service.

Every thing was 110%! Thank you!

Prompt, professional and friendly.

Very friendly and on task. No exceptional waiting as well as everyone smiles.

As I have said before, i am pleased with Dr and staff.

I have always could Dr. Baldwin to be great!

It was a good experience, with considerate feedback. The nurses were well informed and helpful. The doctor was caring and explained things well, so that I could understand what was going on.

Everyone was very friendly and professional with lots of smiles. I really appreciate that as a new patient. In the doctor listen to my concerns and try to understand them.

On time and very friendly.

was pretty slow (holiday time). virtually no time waiting anywhere. Dr. Baldwin is great with elderly patients (he has a great way of getting them to do what he needs them to without being rude or assertive).

In Lobby waiting only about 5 minutes. Personnel at desk and in back always professional & organized. Of course, Dr. Baldwin is always professional, thorough, easy to talk to, and just fantastic in general.

Thorough examination, good job!

Everyone was friendly and kind. Great service!! Love your office!

You were able to squeeze me in to your busy schedule when I had an eye concern. Everyone was super friendly and I was in and out in no time! Thank you!

MY ENTIRE EXPERIENCE WAS PERFECT: POLITE, PROMPT SERVICE.

Great customer service. Worked with my tight schedule.

Short Wait Time Friendly Aides Thorough Doctor Coverage

Everything!!

Very good eye care. Pleasant staff.

Very professional, prompt, and courteous.

😁

Seen as scheduled, no waiting. Very Professional and courteous staff. Top notch facilities and equipment and outstanding doctors.

This appt was quicker than any previous appts.

Na

Pleasant staff

Staff was helpful and very friendly. They explained things well.

As usual, my appointment was on time and everything was done in a timely, polite friendly manner. I give Dr. Baldwin and Alex an A+.

On time and very friendly

Receptionist was very kind when helping me find an appointment as soon as possible due to the lack of clear vision in one eye. Dr. seemed a bit hurried, yet did "diagnose" my issue and suggested the use of eye drops to help with the issue, recommending a follow-up with my regular ophthalmologist, Dr. Basich.

Well organized, knowledgeable, friendly assistants front and back and p, of course, the BEST Doctor

I always have a good experience because everyone does work professionally and accurately, and with smiles.

Could not have been better

It’s always a good experience to visit Dr Basich.

Great

Dr. Baldwin keeps me reading and seeing day & night 20/20.

very professional care by all

The surgery went smoothly as explained with somewhat more pain than anticipated

Dr Basich is so down to earth, so caring and concerned with his patients. Extremely knowledgable and patient and accessible. Karen is wonderful, best personality, works so well with Dr Basich (obviously a mutual respect there) and is so warm and welcoming. Reception staff is very friendly and efficient and helpful. I feel very well cared for by this practice.

Thanks -- great staff!

Everyone is very professional and nice. Great experience all the way round. Zero complaints.

Basich is an excellent opthamologist. He is wonderful with patients and is highly skilled.

Thorough exam. Explained everything to my understanding. Very competent doctor

Dr Horne is very thorough and caring. He diagnosed a condition, initiated a course of treatment and answered all my questions in a reassuring manner. I would highly recommend him to others.

Great!

Great, professional and friendly service.

In to the office at 8:30 and out by 9:00 . A very efficient bunch are they. My lucky day.

Always a pleasure to work with your staff! Appointments are handled professionally and with a wonderful friendly staff!

Staff and Doctors are professional, friendly and really care about the patients.

Pleasant visit with the doctor; Didn't have to wait long; Was treated professionally.

Staff and Drs are always courteous, efficient, and focused on my eye issues. Although not encountered this visit, at other times I have had problems finding parking available in the patient designated spaces.

No pain. Minimal discomfort. Familiar assistants. More caring.

Dr Basich was very knowledgeable, had a wonderful personality and manner.

Fix front door from slamming shut. Emily #1 and Emily #2 are superior employees! Give them a raise. :)

Excellent as usual

everyone at this office is always kind and professional...a bit of a wait this visit which put us behind on some other things, but would not change offices because of it. this is the first time it has happened and we know things don't always go as planned, so no biggie. the doc is awesome and the staff as well

very professional service.

Great and knowledgeable staff!

Great place to be for your eyes 😀

Took time to answer all my questions and explain the process.

Super fast and friendly

My experience at Dr Basiich’s office was good as always...kind, friendly, smart employees. Carmen

I always have a wonderful experience at the office. Everyone is friendly and helpful. I am fortunate to have San Luis Obispo Eye in my eye health life.

Always a good experience with Dr. Baldwin and his staff!

The entire exam.

Great service and a funny dr baldwin

pleasant and on time.

The doctor took plenty of time to explain everything as well as the options available to me. He was very caring and personable

Will try to avoid late or last afternoon appointments. Seem more rushed at closing time.

I feel that every member of your team makes the effort to do a thorough examination. All my questions get answered. Prescriptions for glasses that I've needed have been very good. I drive a 5 hour round trip to your office. With this kind of great service, it's worth the drive.

Thenurse who worked with me to get the info for Dr.BAsich was great. Good visit..

No complaints. Everyone was friendly and waiting was at a minimum as usual.

Very friendly

My wait was short and everyone was very nice and helpful.

Very nice people to work with.

I really liked this office, all the staff was very friendly.

Everything was GREAT!

I never have to wait long, and the staff has always been very pleasant.

I AM VERY PLEASED WITH MY DOCTOR AND STAFF. THANK YOU

Very happy with the Way the information was given to me, very encouraging. Everyone seems to be very helpful there and I appreciate that.

Very efficient! Dr. Horn was kind and very knowledgeable.

Friendly and polite and helpful all the way.

Organized, efficient and knowledgeable!

I was taken relatively quickly by the assistant who checked my vision. I then had to wait,probably 30-40 minutes for Dr. Gealy to appear. That was ok since I had a book to read and nothing else particularly urgent to do. Nevertheless, I wish SLO EYE could schedule appointments more precisely so that the wait time is not so long.

I really like dr. Baldwin. Very professional and approachable. The assistant staff is also very good

So accomodating and everyone was so great!

Very professional and thorough.

Excellent, courteous service by all parties.

everything is done well... your people always take care of me. dr. basich is the best. Karen is great also merry Christmas to all and happy Chanukah..

Everyone was friendly and efficient.

I live here every other month, and can go a full year without seeing your staff. They are fantastic and very caring.

I r received an appointment very quickly and got all the necessary help that I needed. Fitted for new glasses and adjustments in a very short time and happy with the results

Dr. B was thorough, professional and pleasant. Emily was, also, pleasant and efficient.

Nice friendly staff.

Always a great professional and friendly place.

Dr. Gealy is the best .

Very professional and curtious

Testing was done efficintly

- Very thorough and professional - Identified an issue that I was unaware of and needs follow up care

The doctor was very communicative about my eyes, and the person who,helped with the glasses was extremely helpful in pointing out financial,advantages within my insurance plans.

Had no problems. I'm impressed at how well your office is so well-organized. Staff is very pleasent.

Everyone treats the patients with respect.

I have been going to Dr Gealy’s office (SLO Eye Associates), for many years. Staff is professional team and the professionalism of Dr Gealy! He is thorough and he has helped me out immensely with my eyes! Amen.

Excellent care, Courteous employees.

Very quick and efficient appointment.

you were on time with my appt. everyone helpful and informative. Thanks.

Dr. Baldwin is excellent

Comprehensive exam - great doctor

Everything

My last visit was very efficient and timely. I appreciate that. Dr. Baldwin has been my doctor for many years and cannot say enough positive things about him. I recommended him to a good friend who is also very pleased.

Friendly, timely, informative , professional!

Good visit

I have been a patient for seven years and have always been treated courteously by the staff and with competence and care from my doctor. What you did well was ..., well, everything.

Your staff is always top notch. And Dr. Gealy, of course, the best.

Good appointment

Thank you Dr. Bassich and staff one more time for helping me and my eyes! I can drive at night again.

Great

Prompt check in. Smiles all around. Professional...all the way. Always a pleasure!

I was seen on time, and treated in a professional way by staff and Dr.Basich. See you next year!

Front Desk treats customers/patients with respect, answering questions in a respectful non-patronizing way. Since they are the first-line contact for customer/patients,they set the tone for personal impressions. (So I began with them.) The Surgery Scheduler, Technicians and especially the Physician I have had interaction with have given me a reassuring, confident feeling that my choice of Eye Associates was correct.

It is nice to go into an office with very friendly personnel.

Gave a detailed explanation on what is going on with my glaucoma. What I have to do to get the pressure down and to try and do it.

Quick service and personable interaction. Emily and Dr. Horne were great.

Great experience. Very friendly staff and efficient. You will be seeing (pun intended) again next yer!!

All personnel looked to my needs and was attentive and courteous. All options were explained.

Everyone at SLO Eye are efficient, kind and courteous. My doctor is very knowledgeable and gentle.

Short wait time. Pretty technicians.

Always excellent!

I've enjoyed unwavering quality care for over 25 years. I forbid Dr. Baldwin retire.

Although the entire office was running behind schedule , Dr. Horne was unhurried and thorough as always. He went out of his way to instruct the technicians on how to get my surgery scheduled sooner than later. Anna and Cassidy were courteous and attentive as well as prompt in attending to my scheduling. I very much appreciate being treated like a person and not seen as another old lady.

Impressive. Professional. Friendly. Everyone was wonderful! Dr.Baldwin...fabulous!

Doctors and Staff attention to my care.

Appointment went well

My appointment was very well scheduled and each phase of it went along nicely so I was not there all afternoon like we had been for an appointment some time ago.

On-time, friendly and knowledgeable staff, and doctor provided great information and recommendations.

Nice staff. All questions answered by the technician who checked my eyes. I’m very satisfied with Dr. Horne’s professionalism.

Good professional examination. Friendly staff.

I always get great service and outstanding medical treatment from Dr. Gealy.

Very competent people, kept things moving very efficiently. These folks know their jobs and perform them well.

The lady that saw me prior to the Dr. was very thorough.

Called in quickly, every employee was nice and thorough. The doctor was great and explained everything in great detail. Very pleasant appointment.

Excellent care by the staff and Dr. Gealy. All very professional in all clinical aspects. and patient oriented. Willing to answer questions, share information and provide follow up as needed.

😺

Courteous treatment, answered all questions.

Appointment was on time staff very professional Moved along with no delays will be back. Thank you. Joe

Always a pleasant visit.

Greeted in a timely way. Appointment was accomplished within an acceptable time. Staff communicated well.

Always excellent, staff friendly and helpful and Dr. Basich is the best!! Thank you, Janice Vercoutere

all personnel at eye associates are helpful and friendly.

Atmosphere is very friendly and while one sees several people during the course of the visit...they are all willing to answer any questions I might have concerning what they are doing etc.

I really appreciate the knowledge and understanding that was shown. It was a very positive experience.

THE STAFF IS VERY PROFESSIONAL , KNOWLEDGEABLE AND KIND.

Service was excellent, had good visit with staff and doctor

Wait times in office were relatively short. Staff was courteous and helpful. Professionals seemed competent and caring.

Our Dr. was wonderful we both are thankful to have such a good personable Dr.

Very efficient and professional. Each person I dealt with was very knowledgeable and friendly.

Always good service with Dr. Basich.

DR HEEG always answers my questions. Medical assistants very professional along with the front desk personnel.

Waiting period was short. People were friendly.

the doctor was up front with all the pros and cons and the what could possibly go wrong a lot of doctors do not seem to do that anymore.

Dr was informative and professional.

Very Professional

very short wait extremely professional all questions answered

Staff was very friendly, polite and professional.

My annual exam was on time, everyone was helpful and friendly. They took very good care of me! Thx

Good all round experience

Very good and the people were great.

I called today to see if I had left my reading glasses at checkout. I was there the day before Thanksgiving. I was on hold for 8 minutes and had a long distance call and had to hang up. I will try calling again tomorrow. Bonnie Brinton

All went well no complaints very satisfied.

Staff very friendly!

Got me seen quickly, front desk very effective. only saw aid for vision field test, again Ok, done with efficiency.

Appointments are on time and efficient. Employees are always knowledgeable and courteous.

Everything was efficient and professional.

All went well!

Wonderful care from both Dr. Bassich and his staff. The explanation of the procedure and post op were very clear and done in a friendly and comforting way. Thank you so much for the care.

San Luis Obispo Eye Associates personnel and all contact that I might have with them is always impeccably professional, courteous, good-natured, and respectful. I could say more good things but your heads will begin to bump either side of the doorways. Thanks for being such great folks. I love my every 3 month appointments and my glaucoma is under control.

Efficient processing fro the time I was c

It's the people! From the front desk to the doctors and their assistants there is a unity of purpose present. I have never observed any group of people working together as smoothly as here. And they all appear to enjoy what they do. special!!!

Dr. Was very gentle and patient

On time. Explained condition well. Courteous and personable doctor and staff

Great front office staff professional and friendly and efficient Dr Horne was very helpful and thorough And concerned about family history and a terrific Dr . Thank you SLO eye!!

As always, I'm treated with a great deal of respect. I find the team at San Luis Eye Associates to be excellent in their duties and I look forward to each appointment knowing that it will be a pleasant experience. Rick Young Morro Bay, CA

The reception staff, nurse, and doctor were all great. I felt well informed and taken care of. My only complaint was the hour long wait between seeing the nurse and doctor, but that's just how it goes sometimes. I'll still always come back here for my vision health needs.

Dr. Heeg was excellent; assisting staff also. Couldn't ask for better treatment and evaluation for my issues. Thanks

Everything was very good

Everyone was very friendly and very professional!

Clear communication on what problems there were, courteous staff, minimal waiting time and Dr Baldwin has a wonderful sense of humor.

I was well taken care of medically, and the mood and energy in the office was a real bonus. Thank you.

I don't usually do these surveys. I'm too busy.

Always an enjoyable experience. The staff is very knowledgeable and personable. I am a 20 year client, that should give you a clue.

Dr and staff very patient and understanding with a my wild 2.5 year old son

on time, professional, warm personalities but cold rooms!!

Such a friendly and welcoming staff. I really have enjoyed them all. I did not have to wait to get it, and appreciate that. However, once my initial exam took place and my eyes were dilated, I had to sit for quite awhile before the Dr. came back to finish my exam. I realize it takes some time for the eye drops to fully dilate my eyes, but watching the Dr. walk up and down the hall to other patients, while I sat and waited for him to return was a bit frustrating. I realize his time is in demand, but I have very little 'free' time these days and would appreciate a prompt and complete exam in as little time as possible. Thanks for listening. This is certainly my only 'complaint' about the very successful operation you are running.

Everything went well. The doctor was very nice. He explained everything well. I know exactly what to expect on my surgery day. Thank you.

Very efficiently ran office. Doctor was very thorough, informative and patient. All my questions were answered. Thank you!

Great appointment. Didn't have to wait long and was very thorough.

Everyone was very friendly and professional

Too many personnel turn overs and lost lateral communications.

Emily is thorough and very nice. Dr Horne is as always, the best.

Pleasant welcome. Efficient moving from one test to another. Thorough discussion about upcoming procedure..

My fault. I didn't explain Loralee's condition, but you were very accommodating and did your best in short time response. Thanks. Fred Pote

As always everyone was pleasant. The process was simple and efficient. Props to Melanie for being so helpful and patient during the selection of new glasses.

Excellent care but, too much waiting in between minor procedures!

Stacy and Vanessa are outstanding !

The nurse/Dr. Assistant is FABULOUS!! Our little guy isn’t always too sure about procedures and tests but she made him feel safe and comfortable with lots of encouragement but also a no nonsense attitude! Really great experience.

I was called into the exam room immediately at time of my apt..The exam though routine was performed promptly and with a smile. The technician remembered me from my last visit approx. 3-4 months previously. Overall a good experience.

Bright, clean, friendly....nice to have patient only parking out front....got appt. shortly after I called...thank you

I appreciate what the doctors are doing to save my eyesight. The staff is great in helping me.

No waiting. Dr did procedure and answered all my questions

Efficient, courteous, clean office, excellent explanation of tests.

Efficiency - Friendly people

Great

Nice people and great service.

welcoming and efficient. great physician.

Thorough in examining my eye, detailed explanation of the problem, follow up of previous recommendations, discussion of additional problems for which a referral to another doctor was made.

Good experence

My appointment was on time and everything went very well.

My whole family sees Dr Horne, we all love him and are pleased with his work. Your front office staff is also exceptional and make life very easy. Thank you all.

On time and staff was professional.

Drs and staff are on top of things. Preparing my self for braces has been a positive experience. I feel very comfortable with the staff they are on top of things and very helpful

Everyone was friendly and positive. Everything was explained to me.

Everything is fine

Waited 45 minutes past appointment time

Very well organized. Very busy which resulted in some delay.. Need more parking. Three cars waiting for a parking space

everyone is always courteous and professional.they try hard to get everyone going on time and answer any questions

No complaints!

Friendly & knowledgeable staff.

The office staff was very professional and helpful the DR was on time. Overall it was a very positive experience i would recommend this office to friends and family

Dr. Basich is great -- both in expertise and in personality.

A smooth running and professional experience. My only critic is that it seems like every time I come in it seems like a whole new group of assistants. Very seldom do I see the same person more than once.

Very professional and friendly

Great information, very thorough exam and nice staff.

Everyone was very efficient and professional. Didn't have to wait long at all. P.S. Please extend my apology to Dr. Horne. At my recent visit I mistakenly addressed him as Tom, even though I know his name is Joe. (I guess there have been too many movies about the historic Western individual Tom Horn.)

The entire office made me feel that they cared about my problems. Glad I changed to Dr Baldwin.

The visit was fine. No complaints.

Everyone was nice and pleasant to my husband and I and answered our questions.

Positive feedback from staff.

The doctor and assistants were very helpful and friendly. They answered all my questions and addressed my concerns. Very professional.

DR. always takes the time to address my concerns. Medical assistants very good along with front desk

Always greeted personally. Associates always very cordial. Doctors are great.

I was fit in at the last minute and was treated well. They bent over backwards to fit the next appointment to my schedule

love you guys. Great staff and love Dr. Heeg. He is a great Dr. and saved my vision. Thanks

Thank you so very much for all your wonderful care,I appreciate all you do Fred partridge

Very professional but friendly.

Dr. Horn and staff are great!

The front desk assistants were pleasant and helpful. The PAs and Dr. Baldwin were professional, friendly, knowledgeable and competent.

Everyone was very friendly and prompt

Did not have to wait excessively.

Dr. Basich takes time & explains everything

Excellent staff and doctor. Everything was explained well. I will recommend this business to everyone.

Front desk ladies were professional and friendly. I didn't have to wait very long to be seen. Once in the exam room, everyone was professional, answered my questions, gave explanations I could understand, and were professional and thorough.

All aspects of my appointment were handled with courtesy, promptness and efficiency.

Got the same friendly and efficient I always get. Thanks to Dr. Bassich and his staff.

I am very fortunate to have excellent eye doctor who also try to provide special attention to his each and every patient. your entire staff are hard working and eager to help patients. Thank you very much for every thing what you do

I was very comfortable with everyone during my visit

I was seen in a timely manner and all my questions were answered. Both your Dr.s and Assts are efficient and personable.

Friendly knowledgeable

A bit of a wait, but well worth it. Great care.

W J Gealy has to be the greatest Eye Doctor of all times

On time. Friendly and efficient.

Everything!

I am apparently allergic to the eye drops that are used to dilate my eyes, leaving me with swollen and irritated eyes for several days.

Thank you for excellent medical care. We are so fortunate to have a pediatric ophalmologist in our area and she is so competent.

Everyone was very pleasant and professional.

On-time, pleasant staff at front desk and preliminary eye examinations, Dr. Horne very pleasant and competent, frame selection good (though some frames seem very expensive) ... pleased with all aspects of the appointment.

A good appointment

Ver professional. Very open to discussing health findings with patient and to answering patient questions. Listens to patient.

The staff and dr are always excellent and answer all questions. That's why I continue to return.

Very professional and friendly staff.

Staff is always pleasant and exam always thorough. Wouldn't go anywhere else.

you people are great very pleased will always go back

The entire staff is friendly and helpful, good humored and courteous. Appointment was on time, over and done with. Maybe that was because there was nothing alarming in the exam.

Excellent service. Thank you!

all my appointments and needs are handled in a most helpful, pleasant and thorough manner. Dr. Baldwin and his staff are great!

Awesome. From start to finish!!

Everyone was pleasant, welcoming and professional.

Besides being very professional, Dr. Baldwin is extremely knowledgeable, caring and has excellent inter-personal skills.

Very busy office but our visit went quickly and smoothly. Dr. Horne was quiet but explained my eye exam results to my satisfaction.

Dr. Horne and staff were very nice. Eye exam results were explained. Only drawback was the rather long wait for the exam by the doctor.

Have been a long time patient. Always treated well and when I have had an immediate need to be seen, an appointment has always been arranged. Appreciate all the help and care.

Good quick service

We're very inormative and answered all my questions

very professional & curtious

Nice service

The Staff is friendly and knowledgeable. Dr. Healy is thorough and reassuring. The office is clean adding to the comfortable environment. Thank you. Signa

We've lived in SLO since 2001 and have been seeing Dr. Basich shortly after are arrival. All of my visits have been both pleasant and professional and I feel that my husband and I are pleased to have Dr. Basich and the staff at SL Eye Assoc. help us with maintaining our visual quality of life.

As always, my appointment experience and interaction with all staff was very positive and satisfying. JMH

the front office ladies are always very efficient, quick to greet me and get me situated. the assistants are also very good, always explaining everything - a little too much sometimes, but I know you deal with lots of old people who get confused and probably need all that. and dr. baldwin is always wonderful!

good service

Every appointment I do a glaucoma pressure test. The results are not listed on my summary at the patient portal. I would think software could expand the abbreviations used in the summary at the patient portal.

Things seem to run smoothly. Keep it up. TW

Extremely long wait after eyes were dilated and exam continued. Staff was very good and professional.

Everyone is very professional and helpful. They made the visit very pleasant. Extremely nice people.

JoAnn worked hard to get my husband and me in at the same time to see Dr. Gealy, and the girls worked us up so we could see Dr. Gealy for our exams and talk of cataract surgery at the same time as well. It was a very busy day, and they were all great.

40 minute wait time. Lady who did eye exam was kind and efficient. Lady who scheduled surgery was also kind and efficient, Happy with visit except wait time.

See comment on William's page. Susan

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Efficient friendly staff.

SLO Eye Associates and staff have always been so efficient, wonderful caring staff. The doctors have taken care of all my patient needs.

I will recommend you folks to my Friends verbally. Everybody was wonderful pleasant on time a pleasure to have Dr Basich as my eye doctor.

Short wait before appt., then all wet smoothly and quickly. Thanks.

The chairs in the waiting room are uncomfortable

Super great doctors, Gealy and Baldwin. Thank you.

Very friendly and no pressure!

It was what I expect an medical appointment to be. Everything moved along smoothly and the staff is always good.

Kind and professional staff. Have complete confidence in Dr Basich

My appointment started on time,the technician and the Doctor were without fault. The whole experience was good .

Prompt and thorough service with excellent feedback and information provided by Dr. Baldwin.

Doctors and staff are very respectful and helpful. Very pleased with my care.

A very positive experience with all office personnel and doctor Gealy.

On time and very professional.

It was great to get the care we needed. Dr. S gave us the answers we needed and we loved how we were treated.

Everything went smoothly with all.the different nurses keeping things moving.i enjoyed seeing Dr. Baldwin and his personal interest in my eyes.

Though the office was busy, I was dealt with in a patient, cheery way. Thanks for making my visit both efficient and enjoyable.

Service is always courteous and efficient. As usual my Dr. is thoughtful and in control of my situation. Staff is always able to schedule appointments when necessary, even when the scheduled time may extend their day beyond their normal working hours.

Friendly staff, good communicators, genuinely nice people

Efficient, on time, handled everything well. Got great "face time" with Dr. Baldwin.

I had an urgent eye care need and staff was able to schedule me in despite doctors full schedule. Additionally, once seen by the doctor, I had complete confidence that I received the best, most appropriate treatment.

Nicely kept facility with very pleasant and efficient staff. Wait was reasonable. New patient, I was very pleased with Doctor - thorough and communicative. I had an excellent exam and received treatment program which is thorough. My first time visit went better than my expectations. Some paper work follow-up also demonstrated efficient and caring staff.

I had a short wait, called me by name, and were help getting me into and out of the room. The doctor explained my treatment and when I was to return.

Professional teamwork. Excellent doctor. It's hard these days to be professional, thorough and personable. I suggest a reminder to be warm and friendly when time permits. Good for staff and clients. Makes everyone feel better.

Great I have recommended them to some of my friends and the ones who have had appointments have thought the same!

I have found all your front desk people pleasant, helpful and very friendly. That includes while I am there AND times when I need to call them. Scheduling is also very accommodating. Lets not forget the Drs. Have seen 3 of them thru the years. They always take the time to answer our questions. I always recommend SLO group when asked.