Riley Dental Group

Riley Dental Group

4.9 / 5Overall Rating

2202 reviews

400 N Maclay Ave, San Fernando, CA 91340

+18183614084

Patient Reviews
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Good service.

Going to the dentist gives me a shaking anxiety, I start to feel it as soon as I get in the building. Well I felt that away when I when in, but after meeting the staff, and how professional they were I calmed down , it also helped that I knew Mia. Your office was so clean and didn’t smell like a dentist office, thank you for that. I just might go back 😬

I was very comfortable and relax while my teeth were being cleaned.

I love this office because it is super clean. Staff is very friendly. Loved my new dentist communicated with me through the entire procedure. The receptionist was able to gather cost for me before the appointment so there were no suprises. Love this office. So glad I switched over from smile care. Thanks!

Always professional, clean office, staff is friendly and treats you like family, love Riley’s Dental group, would highly recommend to friends

I appreciated Dr. S’s efficiency and expertise.

Carrie Anne is the best

had a wonderful experience the office personal were friendly. The doctors and assistant and very nice and knowledgeable they really help u feel comfortable

Excellent performance

Thank you for the reminders of my appointment it helped me get there on time!

Margie always makes me feel Good & important. She is professional, giving me her undivided attention. I love being with her.

Can I get this Done during Thanksgiving week? I'm on Vacation that week.

Margie is a very good hygienist and the dentist who reviewed my cleaning was very nice also.

Highly recommended great staff great dentist

Best place ever . There so good with my children and really make you feel at home .

Dr Shimizu and staff were very friendly and professional. I will refer others.

Great service.. staffs are very nice, friendly and knowledgeable.. clinic and dental equipments are super clean and organize..💯% Highly recommended.

Love my experience at the Lincoln Dental Group..the staff was very Friendly and Professional..I will be Back!!

Wonderful service, friendly

Every time I have an appointment with Marge or with Dr S. I always have a great experience and also from the front desk. I recommend them highly.

Margie is always very professional. Checking for dental problems, pointing out areas that may need additional attention. Her personality is a real plus. Thank You

Always friendly. I always come away feeling that my teeth are very well taken care of.

Awesome cleaning

Everyone is always pleasant, helpful and knowledgeable. Ive been a patient for about 1 year and will not ever leave

Twice a year I have my teeth cleaning. The staff is always friendly and professional.

excellent service exceeded my expectations

Margie is the best and my new dentist is great also

From being puntual to detailed work I received, I am so pleased with your service. Thank you

Love Riley Dental, Margaret rocks! Thank you.

The experience was better than I expected. Doctor explain everything that was going on and step by step.

Seeing Margie for my dental cleaning is your seeing a member of the family. Dr. Yue also left a little hello post-it note. Loved it!

Front office staff very pleasant and the Dr and his assistants Made my experience very comfortable

Diane is awesome!

Great staff

Margie is always great!

Always very professional, keep it up🙏

Margie is great in what she does, she provides a friendly and welcome environment and takes her time to do things correctly. I’ve been a customer for Riley for many years and I am very happy in all my visits

Love dr shimuzu he always is so patient with me and always does a great job my teeth look great

I never know what to say re these surveys and I do not use Google or Facebook or review anything on them. I am very satisfied with your office and the staff and the service I receive and have been so for years. I have nothing new or specific to offer.

Excellent job like alwayy♥️♥️

Thanks for your special care of my teeth and correcting my TMJ years ago.

Everyone is so nice. My doctor, Dr. Shimizu is amazing. Have been with you many years and I will continue.

I like that I’m taken in on time and that she is conscious of me needing to be at work.

All the staff at the dental office are pleasant, helpful and efficient. Keep up the good work!!

Registration went well. Provider very friendly and did a good job as she always does.

you take care of me and help with my financial situation so I can continue being your patient.

Been going to riley dental for 40 yrs.

Dr Shimizu was excellent as always. Although much better than last time my cleaning still seemed unusual. No rinsing (ill ask next time). Apparently the sink was broken anyway. The staff was wonderful as always.

Margie was awesome and Mark is ok to.

Very clean and professional. I highly recommend this Dental Office

It was wonderful. Carriann was very efficient, formative, and comfortable to talk to.

Awesome as always

Everyone at this office is so friendly and accommodating. Dr. Yu was wonderful and very understanding of my anxiety and special circumstances.

Love Margie!

The customer service is wonderful and everyone is knowledgeable in their area and it makes my visits enjoyable.

Front desk receptionist are always pleasant and smiling, back office is clean, dental girls (Veronica) are caring and make you feel comfortable, Margie does excellent job in cleaning my teeth, I enjoy listening to her Mom’s traveling. Dr explains everything, doesn’t rush, I Love my dentist (Shimizu) always professional and does excellent work on my teeth 🦷 also I never have to wait, always on time. Best dental office and team 💕

My family has been coming since I was 13, I’m now 71! Love Dr Mark, Margie, Sandy, Lupe (ret) and all.

I’m happy with the service they provide, they’re very professional and friendly.

Fast and friendly service. Answered all my questions.

I look forward to visiting because of how clean , organized and respectful everyone is . Everyone is friendly, supportive and knowledgeable of their skills. My dental hygienist is always looking forward to see me and update me on how my dental progress is

Very nice! Highly recommend

It was our first time at Riley’s dentist office. Every one we met was super great and kind. ❤️❤️❤️

I have a really annoying gag reflex but had no problem with it. First time ever. The office was clean and inviting, not an easy combination to maintain. The staff, as usual, was beyond excellent.

great experience Margie was terrific

It was excellent service

To whom it may concern..I've been a patient of the Riley group since the 70,s They are very Professional at all times!..and they provide awesome Dentistry work!..I Highly recommend them to anyone!.. Sincerely D.B. Samuel

Maggie was great she was helpful pleasant informative cleaning was good Thanks take care

The staff is always friendly. In particular my hygienist, Marge is alway very professional and a joy to visit. The office is always clean and tidy. Overall, this is the most professional and clean dental office I have ever visited. Last but certainly not least, my dentist, Dr. Mark Shimizu has always treated any dental condition I have presented with perfection and precision!!

Well done.

No waiting. Great dental cleaning and suggestions on dental upkeep. Diane is wonderful; gentle but thorough.

I have been going to Riley Dental for over 30 years and my wife for over 25, I always recommend Dr. Shimizu and there hygienists are the best hate to be selfish hope they never retire.

I love this dental practice. The facility is very clean and the staff is so friendly. I would recommend them to anybody.

Very curtious and profectonal staff.

Good visit. Dr. Shimizu did a great job. Satisfied customer.

I had such a fantastic great dental care. I was exceedingly please by my care.

I usually don’t like to do reviews,but I will try to do my best I have being going to Riley’s dental,for several years and I always had a excellent service,starting with the ladies at the front desk,my last visit for dental cleaning that was done by CarrieAnn and I want to say that she is a very professional and courteous person!!

Absolutely top-notch service I love my new dentist I'm very pleased and looking forward to my next visit.

Everyone is always so courtious and professional. They are always willing to go out of their way to help. Carianne is the best....so gentle, and explains everything before she works on your teeth. I always have a pleasant experience at Dr. Riley's office!!

I actually had a pleasant experience at Riley. I don’t think I’ve ever said that about the dentist before. I came in with a chipped front tooth. I was expecting the worst and they just fixed it. No shot no pain just restored my tooth to looking better than before I chipped it. I have more dental work to be done and I have no reservations about letting the Riley dental group do it.

Everything and I mean absolutely everything from the receptionist to the dental assistants to the dentist absolutely love this office and entire staff!!!!!

The most important thing that I appreciated was the flexibility in adjusting my appointment time for the same day. Marge is always great, she provide important information for daily dental hygiene and the staff is friendly. I miss seeing Dr. Mark; his patient for more than 30 years.

My visit was amazing!

Everything

Margie was great as always

Everyone is always friendly and make me feel comfortable. The hygienists are gentle and thorough and the dentists some of the best! All the ladies that work the front office are great too! 👍🏻

My dental cleaning was a very pleasant experience my hygienist Margie is great!

Everything went fine, staff and doctors very professional. I recomend it 100%

Everything was fine. It usually/always is. I typically have nothing different to say from visit to visit. It is nice to be asked for feedback and nice to know that you care about how you are doing, but honestly, I find it a little annoying to receive a survey after every visit. It seems like one more chore in a never-ending list of chores. I am probably a dinosaur, but I give little credence to people's yelp reviews of things and I don't really care what somebody thought of a movie or restaurant or doctor unless I know that they have similar criteria to mine.

I love this dental office, the place is clean and organize, the staff are very professional and friendly.. They will treat you like a family member. Highly recommended...

Got me in and seen quickly.

Always a pleasure to visit Riley Dental.

As always, Dr. Dunkling and staff are really great.

I'm very happy with the friendly service the office staff provides at every visit. My hygienist explained what she was going to do and her findings.

My teeth cleaning experience went extremely well. The hygienist kept me in the loop every step of the way. She gave me some pointers as to how and why what methods to use for my dental care. Before I knew it, my teeth were cleaned and I was on my way..

I had a good experience having my teeth cleaned at Riley dental it was very relaxing and satisfying she did a real good job and I think you very much

Excellent second with Diana

All great, friendly staff. On time, no waiting around

Best Dentist office I've ever been to. Friendly Staff, very knowledgeable. Gracie is a great hygenist.

Very nice, easy and understanding.

I always have a great experience at Riley dental. I have been going there for years and I have no complaints.

Great job

Was extremely happy with my new Hygenist Was spoiled having Sandy do so many years Appears CarrieAnne will be a fry replacement

I love Riley Dental staff. I have been a client for years. Hope to continue until my very last tooth.😁

I always enjoy my visits, everyone is always very courteous and helpful

Love the polite, positive staff.

The entire staff is very friendly and professional. They always make sure that I am comfortable and well informed of all procedures.

Great like it has been for the last 28 years,Dr Shimizu is not only a great Dentist, he is a great person

Sorry I don't do Facebook or twitter. Every thing was fine. No complaints.

Best dentist I’ve ever been to

Very good and knowledgeable dental clinic. I highly recommend this.

Always a friendly environment.

Staff is always so nice and friendly, especially Dr Shimizu! Very punctual with appointment time.

Love this dental place, workers are awesome and very polite. Dentist was awesome too.

No waiting, cheerful & caring staff

Our dental hygienist was phenomenal and very thorough!

Ur attention, I feel much better

Had a teeth cleaning with diane. Very pleasant experience. Its people like diane that keeps me going back to riley dental. I would highly recommend riley dental. Been going there for 39 years.

It was a nice pleasant visit. Friendly and professional.

The staff is wonderful and the doctor are even better.

Hygienist was very thorough performed her cleaning without any inflicting any pain highly recommended

Well organized office. All of your people put me at ease immediately.

This was my second time at Riley Dental. My experience was just as great as the first. Keep up the good work!

Great customer service

Been going to this office since 1984. They have friendly staff, and excellent Dentist. My family and I are very satisfied.

My experience for my dental implant was painless and Dr. Shadi and his assistant and actually their entire staff are very nice

All of my services were excellent

The staff is absolutely friendly, and gives more than helpful advice on how to tackle certain dental problems. Overall, every one of my visits has been very pleasant!

Youz guys always do everything good. But how about a wine bar in da waiting area

Lynne is a wonderful hygienist. Thanks. My teeth feel great!

You remain the friendly, professional office, even with changes in staff. I know I can expect excellent care anytime .

Very nice

Staff and dentists were Very welcoming and attentive , gentle when examining my teeth and informational. A welcoming hospitality in this day and age where it is lacked in so many businesses and people.

I've been a patient of Riley dentist office for Soo many years.. I feel very comfortable going to my dentist every time for my check ups and cleaning.. thank you! You are the best!

Marge was great as usual!

Great

I’ve always distanced myself from going to the dentist because of terrible fear. A had a broken tooth and had to finally make myself go in. My experience the day of my visit was exceptional, I felt little to no pain. I was truly amazed and was greatful to the dentist who worked on me for her patience with me and her gentlenous with all my fears. I have more follow up appointments and I can now say I’m not afraid to go in.

I had a very pleasurable and informative experience which is why I’V been a patient since 2001, possibly earlier than that!!

For those who need tender loving care😎😎❤️

The staff is very friendly they always smile when they greet you. They take the time to ask you if you are doing ok. And always do their best to get the job done in a timely manner.

Always very professional. Staff is friendly and Drs and technicians are always do a great job. Highly recommend.

Excellent in every way, Dr. was very patient in explaining everything in detail and making me feel comfortable. And I appreciated the extra effort to do a great and through job. Felt great afterwards knowing I was in such great hands. Thank you so very much!

Received caring and prompt attention as a person.

Always a pleasant experience

As always I was treated well and with great care. I saw a Dr. Hu I believe was her name and she answered my concerns and was very gentle. I will be seeing my regular Dr. Shimizu when I return to come up with a treatment plan.

Clean teeth, cleaned mouth guard, and careful exam of teeth. Scheduling next appointment timely and efficient, and desk personnel efficient and pleasant. Very satisfied.

Pleasant, friendly and professional, as always. Assessment/advice from Dr. Shimizu was appreciated.

Like always, very professional. I been going to Rileys for many yrs. I dont like the drills, the sound they make they make, they really cause me fear. But i trust Dr. Shimizu. That's why i haven't changed my dentist.thank you.

New lady that took Sandy's place is very nice.

Staff is always professional and friendly. I’ve been a patient of Dr. Mark Shimizu for nearly 20 years and he is the most competent dentist I have ever treated with.

Was disappointed to find out my Hygienist had retired without being informed. On the other hand was happy that my Dentist was available to readjust a molar while I was there for cleaning. Thank you

No waiting Staff & Doctor kind, gentle & compassion

Always a welcoming environment. Clerical staff is so respectful and knowledgeable of their skills . Love how I’m treated as a patient with ample time to discuss any concerns or questions .

As always, my visit to Your dental office was very satisfactory. Thank you for your excellent service .

New hygenist was very nice. As always it's great to talk to Dr Mark and the staff

Margie is awesome. Enough said.

Always a pleasure having my bi-annual teeth cleanings with Margie!!

Answer all my question, and you were very patient. In no hurry. Thank you

I love coming to Riley Dental they been treating me since I was 8 years old . The whole staff is friendly and very nice . Thank you Riley for everything you guys do for me making my smile beautiful and myself confident! Kudos to Riley Dental Dan Fernando! ❤️😊💋

Grest service, plesure to have my dental cleaning done..

Amazing Staff! Glad to come back and get my teeth checked and will be getting fixed thanks to them!

Your office and staff are very professional and the facility is immaculate. I was with my former dentist for 30 years when he retired. I’m very happy he referred me to the Riley Dental Group.

Maggie is great. Always friendly and on time. Everyone in the office is great. Very helpful.

This visit went very well, the person who helped me, very professional and did a good job. I highly recommend her.

Hygienist was very nice - appreciate all her helpful tips. She saw some decay and discussed it with the dentist - took an xray and it was determined that I needed a crown. Was a bit disappointed that the dentist discussed it primarily with the hygienist and left it to her to explain to me.

Everything went smooth the cleaning was done efficiently and professionally

I like your professionalism, thank U, I will cU soon🙏🏽

Riley dental group is consistently kind, courteous, and professional. They take great care of their patients and are always extremely helpful and attentive.

Very helpful, great information,nice person

Margie is always a pleasure each visit. She does an excellent job cleaning my teeth and checking the mouth and gums..👍

ALWAYS a great experience! Love Dr. Shimizu and Brenda and Veronica. Karina and other front desk ladies are wonderful. I’ve been a patient for approximately 30 years and wouldn’t go anywhere else.

Excellent doctor! Very gentle and kind. Thank you so much for the patience with my bill 😍

Diane is always so gentle and helpful with any questions I have and makes such helpful suggestions so that I make good decisions regarding my dental health! She is the best!!

Very prompt. Polite staff. Cleaning was very thorough. Diane was very nice. Dr. Huh was kind and effective in communicating the objectives for my dental health.

Everyone was kind and professional as usual, but my situation is getting a little frustrating. What started as a crown replacement on 4/23 is still not resolved. Nobody's fault, I guess, but the tooth could not be saved, I had to have an extraction, then had impressions for a permanent bridge, came in to have it cemented and the Dr. did not like the healing of he socket, had to have 3 referrals back to the oral surgeon, one of those involving some debriding oral surgery, and on one appointment my car was hit in his parking lot. Then came in for this appointment to finally have the permanent bridge cemented and now it does not fit right and has to go back to the lab and I have another appointment in 3 weeks.

As always my hygienist was great. Almost fell asleep, so gentle...

I'm very happy with everyone at the office. The new dental hygienist introduced herself, explained what she was going to do and was very gentle.

First time there and i’d have to say everyone was friendly and welcoming. The assistant was nice and so was the doctor. I loved that i didn’t have to wait long and the Dr was thorough in examining my teeth and letting me know what i need to do to take extra care of my teeth. Overall my experience was excellent. thank you

Best staff ever❤️❤️❤️

Sandy was a hoot! Made me feel very comfortable. And she did a great cleaning!

Great staff. Everyone is professional and pleasant. Glad to be going there felt very comfortable

Everybody was outstanding and the office was very clean and everybody's real kind

Did not have to wait. Staff kind ,friendly & professional

Diane is awesome! Good cleaning! Highly recommend!

Ever since I switched to Dr. Riley, it’s always been a pleasure and I always look forward to my dentist appointments. The staff is amazing and always on top of everything. I appreciate them!

Excellent service as always! I love Dianne ( my Dental Hygienist). She treat me like her own family. She took her time to teach me how to clean and care for my teeth. She tell me how my teeth is doing and what I need to do to preserve my teeth. She is so patient and very informative. I don’t have to wait to see her. She is right on time. Love Riley Dental Group!

Wish I could write something quite profound and helpful, but darn if I can . You are all so helpful and professional, and I thank all of you for that. ‼️💯💃🏼

Amazing as always

Very comfortable with the dentist and staff.

My visit was great.

Office member was able to fit me in early in the morning.

Margie is a true professional! Thank you for all the great service! John Arriola & Family

Best dentist experience I’ve ever had. Extremely happy

Always appreciate any and all education specific to my teeth and how I can combat tough hard to reach areas. Thank you for being so friendly and helpful!

Always a pleasure. Friendly staff.

Everybody was very nice and I was Little scared to go to another doctor because I was with Dr. Curiel for 35 years and I really miss him but that Dr. Patricia was fantastic and I will stay with her till rest of my life and she is so good and very patient and she did a beautiful job putting the Bridge back together Thank you so much Dr. Patricia you are fantastic young lady God bless you I’m glad I found you 🙏

Very efficient and enjoyable Appointment

Great service . Thank you!

It’s always a pleasure

I'm fairly new to Riley Dental group, this is my third visit. I've had a pleasant experience, the staff is friendly and courteous. Margie did my cleaning and is a very easy going person. My previous dentist retired and referred me to Riley dental and I'm pleased that he did.

ALWAYS an excellent experience at your office. Dr. Shimizu is fantastic, and Margie is too. Also, all of my “girls” like Veronica and Brenda are wonderful. The front desk is great too. New girl Karina is lovely. Don’t know the names of the others, but all are so nice. I wouldn’t go anywhere else for my dental work . I’ve been a patient for approximately 30 years .

I am not on Facebook or Google. I am terrified of dentists. I selected Dr. Riley because his office was clean, up to date, nice people and when my insurance company messed up my coverage you worked with me on being able to continue my dental care with you. I hope you find me to be an agreeable patient to deal with. Thank you for all your help. Dee

Friendly and upbeat

Staff is very friendly, they make me feel like family, Dentist Shimizu is the best, always professional, I trust all his work, I recommend him to my friends and family. Veronica, Brenda, Margie, Diane and Corrina make my visits very pleasant 😉

Thankful I got my tooth taken care of quickly when I called in about a painful tooth.

You do everything well and in a friendly manner. Dr. Riley and Adriana worked on me for a couple of hours yesterday - I felt like I was their day's project and they never seemed to lose interest in working on me. I'm just sorry that Dr. Riley is retiring.

Great dental cleaning, and useful information was given on how to protect my teeth.

Great job, like always. Kinda staff.

The staff as always are very Professional and inviting. .Dr. Riley, as his Father before him. .didn't know his Grandfather. are very skilled at what they do! ! I've been attending the Ripley Group..sense 1968.. sincerely DB Samuel

Dr Shimizu fixed a very “hurtful” area and I can’t thank him enough. It will get me through until August. Dr. Is a whiz!

I met w Dr. Shimizu due to an infection w accompanying pain in lower gum. An XRay was taken. He provided me w a prescription for antibiotics and a referral to a specialist. Dr. Shimizu's staff are all top-notch. Very polite and professional. Very appreciative of them all.

The best place for your teeth

Thank you for your friendly service.

Prompt service. Very friendly and great dental cleaning by Sandy. All is GREAT. Thank you.

Sandy is a pleasure. I would not go to any other dentist than Dr. Mark.

Great place. Quality work and friendly staff.

Time Hygentist spent discussing my dental concerns, as well as possible future dental work I may need to consider in order to continue healthy dental care.

Everything!

Margie is the best. Nothing else need to be said.

You do EVERYTHING well.

I don't have Facebook, Twitter, etc

Fit me in quickly.

Great service

Always a good experience.

I've been going to Riley dental offices for over 15 yrs now. Dr.s are great. Staff are also fantastic

Everything was fantastic and I did not experience any pain during the procedure or afterward. Good Job!!!

I was taken back within 3 minutes of arriving. They were very gentle during my cleaning and all my concerns were answered.

Great service

Great staff & service. I wish I could have your hygienist clean my teeth every day

Very professional and on time

All staff very friendly and professional

It was a pleasure to see Margie again. Got introduced to the new young doctor as I have been Dr. Paul's patient.

Good

Thank you for cleaning my teeth.

From the girl in the front to the ones that did work on me all where very polite and helpful

Everyone very friendly and helpful especially with the wheelchair with my aunt

Dr. and staff was very professional. Was able to explain my dental problems and what was needed to correct.

Peter always takes care of my car's service needs. He is professional, knowledgeable and gets back to me in a timely manner. He is an asset to Hamer Toyota.

Great service.

👍🏼

Diane was great. She made me feel at ease since I'm a chicken when it comes to dentist. I had a bad experience when I was younger and it took me a long time to go back to see a dentist...like 20 years. I love Dr Mark and the ladies. Everyone always has a smile.

Prompt, Office friendly, Professional Service, very happy to be wth Riley Dental.

Margie is always awesome!!!

Dr Riley as usual was patient with my fear of being in a dental office.

The crew here is always very nice and helpful

My experience with Dr Shimizu and his assistant was great. No pain, quick and friendly.

X

Staff friendly and professional. Place was very very clean.

Friendly and explained everything clearly

👍🏽👍🏽

i appreciate all of Sandie's years experience as a dental hygienist and her vast knowledge. She is excellent at her job and is very caring, too.

Great & prompt Service.

Warm and friendly staff. Provide good information on how to take care of teeth. Explains what they will be doing with the exam process and guides step by step why they doing the exam or process

From the receptionist, to the outstanding treatment I received by the Dental Technician, I am indeed very pleased and grateful for the care given by the Riley family!

Great first visit!

Great service. Dr. Shimizu resolved my problem quickly. Thank You

Dianne did a great job.

My two daughters and myself all had teeth cleaning appointments. The scheduled time for us - was 3 hrs. We were in, teeth cleaned, paid, and new appointments made in 2 1/2 hrs. Thanks! We made it to our next appointment with time to spare. 😃

So happy with everyone in this office!

Everyone was so professional, friendly and helpful. I am so happy this is now my dental office.

Always a pleasure

Very professional and knew exactly my problem and resolved it. Highly recommend.

Very friendly staff.

I am always treated with kindness and my time is always valued. Riley staff are also always helpful when answering my questions and do so in a pleasant manner.

I was very happy and I can’t remember her name, she was very gentle

I always have a positive experience at Riley Dental. Marge is professional and qualified. The ladies behind the desk are friendly. I have been a patient for at least 20 years.

All was ok

I have visited your office over or about 20 years. This is my feedback. Best regards, Toru Furukubo

Thank you for quick help. I needed an appointment and you made it possible even on such short notice.

Good job !! Thank you

No waiting. Staff very professional.

Fully explained and answered everything.

I love the service and how clean the office is.

I already responded once re yesterday's visit. You ask for info about what you did well. After submitting that, you do not ask about what you did not do well or ask about anything that might be criticism, constructive or otherwise - so I am responding again. I usually don't have anything negative to say, but I would like to give feedback that I think 3 appointment reminders in the week prior to an appointment is overkill and unnecessary. And I have thought that for a long time, but I guess there is never a place to comment on that. I seldom have to wait long in the waiting room, and did not have to wait long this week, but I did have to wait quite a while after cleaning for the dentist's check-up. I was very sad to learn that Dr. Riley is now working only one day per week. I have so liked his work and him personally that I may now have to re-evaluate staying with your office. And as above, your survey is not designed to elicit all relevant information.

Staff was great to our daughter. She did pretty well. Thank you.

Cleaning. Sandy was great.

Courteous, friendly and efficient.

Dentist and his assistant are awesome, always pleasant and make you comfortable, always on time, clean office

Everyone there is great! They are friendly and professional!!

Prompt service did not have to wait long

Your welcoming was well and explaining what needed to be done to my teeth was explained clearly. And my question were answered clearly. Thank you for your great service.

The staff are all welcoming and the office is very clean.

The cleaning was done with detail and gentleness Thank you

I love Diane. She makes me feel very comfortable.

Everyone is friendly and professional in everything they do.

Everything was great from the time I arrived no waiting around took me right in friendly and great service very clean facility too.

Marge came out & told there was a short delay and could I wait which was so nice. I went in not long after and teeth were cleaned. Appreciated the courtesy.

The new dentist was very professional. The Riley Group has always been a five star professional operation.

Margie is always very nice and does a great job.

Always a very friendly, professional environment.

Very professionally managed dental office.

Professional experience

Excellent service. Doctor is great.

Margie provides excellent service

The entire experience was great. Everyone was friendly and helpful. The doctor and receptionist were excellent and very professional.

Courtesy extended to patients. Called into dental care room in appropriate time. Dr. Riley is an excellent dentist.

No waiting. Great cleaning. All great.

Everything Everyone there was nice and helpful satisfy with my teeth cleaning

I was promptly treated and the office staff was very pleasant.

Good customer Service

Great job! Very happy.

Always a good expierce love Diana!!

Always a great experience. On time and concerned about comfort during any procedure. This is why I've been coming for 20 years!

Clean environment and professional/friendly staff

Great service

Every one was very nice and helpful there's no other dentist I would go to thanks

Dr. Shimizu was very helpful. Issue was addressed via a prescription for antibiotics and a referral to specialist. Very appreciative. Thank you.

This is a very friendly office with nice people who work here. Lynne, my hygienist, is so gentle and thorough. The doctors are excellent and their treatment is outstanding. No pain with their treatment I did not feel the injections or the drilling. A+ for me.

Great customer service.

Everyone is very friendly. They get me in always on time. They listen to all my concerns and make sure i am comfortable

Very happy with my dental experience. I have been going to this office for Many many years . 😀

Always a friendly staff which makes me feel comfortable

Everything!

Always a pleasant visit

Awesome and friendly service every time I have an appointment! You are treated like family ;)

👍👍👍

Awesome work!

The staff is pleasant , kind & caring. I did not have to wait a long time.

Thank you to ALL of you at Dr. Riley’s Dental office. From the moment I called, to schedule my initial visit, all of you have been wonderful. Your gentle and attentive attitude is very much appreciated. I have found my permanent dental office!

Staff is nice and courteous. They explained everything and are good with children.

N/a

Service was fast. Sandy was great! Sweet and engaging, made me feel comfortable and cared for.

Dr. Riley, I was directly serviced by Margie, Carolyn and Dr. Shimizu on this visit. As always, your dental office colleagues and support staff are cordial and professional. Hope you all have a Merry Christmas and prosperous New Year!

No complaints everything was fine

Best of the Best

All personnel were friendly, efficient and professional.

Everyne is awesome here!

As usual everything was great. That’s why I have gone to Riley Dental for probably 50 years.

Everyone was super nice! Customer service was excellent! Everyone explained everything well and made sure I understood.

Clean roomy waiting room. Friendly receptionists. Love hygienist (Marge). Dr Riley is great. Dr Huh is great. Overall very happy.

Dentist Mark was exceptional

Everything went smoothly and as expected... from the greeting at check-in... to the cleaning and overview by the Dr... to the checkout reviewing my insurance. No complaints at all!

I felt very comfortable being there the dental assist and Dr Mark were very curious and very professional Dr Mark is the best Thanks you

Arrived early for 730 am appointment. Taken in as wildfires delayed tech. Cleaning completed in about 30 minutes.

Continue the great work

It is always great to have Marge clean my teeth as we discuss life. Even better no cavities!

My experience at Riley Dental group was phenomenal. After a little appt. issue, their friendly staff was able to resolve it quick and efficient, and I was able to see the dentist right away. Special thanks to my hygienist for squeezing me in in her schedule. See you guys soon! :)

cleaned my teeth, adjusted my mouth guard, and scheduled my next appointment. Sandy and all took really good care of me.

Very professional and awesome staff

Kind greetings at the front desk as well as prompt service.

Very friendly staff who are knowledgeable and professional.

I love this place and everybody here! Especially that girl Mia!

Appreciate the kind and thorough staff. Been going here for years and am always pleased.

Very professional and personable.

Diane was able to see me on time and she was friendly, professional and helpful answering my questions. The front desk staff are excellent and always friendly !

New patient, nervous. I was feeling fine after my appointment & feel comfortable returning for follow up work

Everything was fine.

Diane is the best!

As always, everyone is friendly, efficient and thorough and appear genuinely concerned about the patient's oral health.

😊

Just great, as usual. Been coming for many years!

Time taken to answer questions by ALL staff. Patience and courtesy are constant characteristics that the customer finds. I feel heard and my concerns addressed thoroughly. Care is highest quality

A visit here starts and ends with a smile. It's quick with least discomfort possible.

Great staff and always so helpful to get appointments

Appt same week when I called. No charge for a referral and exam.

The dentist started right on time :)

Margie is the best.

Everyone was very nice. They were very efficient. I do think that a little less talk while they are cleaning would be good.

Dental cleaning, Marg is great ,beautiful personality, great service

Great place and even better people.

Great service.

As always, the office staff was friendly and professional. Sandy was cheerful and works quickly.

I had an appointment with Diane for teeth cleaning, she does excellent work. Very happy with the teeth cleaning. Albert Yanez

Awesome staff!! Thank you!!

DR RILEY AND HIS STAFF ARE AMAZING!! THANK YOU FOR BEING VERY PROFESSIONAL AND FOR ALL THE AMAZING WORK!

Lynne, my hygienist was awesome! She was so gentle and patient. She took the time to explain each strp to me as the visit progressed. I would definetly see her again!

Is always good experience with the good service and friendly attitude

Nice experience as always

Good experience. Nice office. I am under terrible pain and it has been difficult to handle it. Neurologist is taking his time and it has been two or three weeks of pain in my neck so it is difficult to be an active patient at this time. My sense of humor is gone and it has been a difficult time dealing with my teeth problem. It will get better.

Friendly greetings from staff. Timely attended to. Great 😁 cleaning and suggestions for better teeth hygiene. Future appt set up.

Professional, knowledgeable, courteous and kind.

I really like that I don't have to wait to be seeing my appointment is always on time. Sandy is amazing.

The staff is always so helpful and courteous and helpful. I always feel like I am being treated as a person and not just a number.

Everyone conducts themselves in a very profitable manner and are very knowledgeable

Excellent

Have been going here for 54 years, Lincoln was my first dentist and Paul my second love them both always have had a good experience

Dr. Shimizu understands the needs of the frail elderly well, and is culturally knowledgeable about Japanese American patients. He's patient at explaining the issues and treatment recourse, and takes time to make sure we understand.

None at this time

Thank you for your service.

Thank you for great service

On time, no wait. Friendly as always. Great service.

Very helpful

Good customer service

Thank you for working me into the schedule.

Love the professionalism and the cleanliness! There is always a smile to greet you and D does an excellent job at cleaning my teeth!! She is personable, kind and knowledgeable! I would recommend everyone!!! You will be happy and satisfied!!

Very professional. Most of all very pleasant.

Everything

Love the service and my Dentist.l think he is the best. Hope that l can get my teeth cleaned before the 22,nd. Thank you. ms Joe Denson

Very professional, friendly, and clean.

As always xlnt professional service. Thanks

Excellent as always!

I've been going to the Riley Group, for over twenty yrs. Now my kids go. Very family oriented. They make you feel comfortable. Never rushed. My greatest fear is listening to the drill, always afraid ,the dr. May Slip, but he doesn't. I trust him, that's why we've been their so long.🤣

Everything was good, and I especially appreciated the excellent communication skills and sense of genuine caring of all of the staff, from the receptionist to the dentist. I also liked that the parking is very convenient and the office is very clean and feels up to date. The only change I'd recommend is turning up the thermostat; it was like being in a refrigerator. But otherwise a very positive experience!

Staff was very helpful, patient, and professional. Thank you.

Wouldn't go anywhere else!

All is good.

Thanks, great service and care!!

The staff is very professional and extremely knowledgeable! Dr. Shimizu is by far the very best dentist and my kids love him.

Everyone is pleasant and the hygienist is very personable

Had a great visit for a cleaning. Was done professionally and I couldn't ask for anything more!

So glad Riley Dental is back accepting my dental insurance. I am happy to be a patient of theirs again. Best dental experience, I wouldn't go elsewhere!

EVery visit is exceptional . Sandy is beyond amazing . She makes every appointment so positive and great . Dr Riley is great at his profession . Gets right to the point and is always welcoming . The girls in the front are always so sweet and caring .

Always very nice.

Friendly but professional environment. Staff is knowlegable and caring. Accessible and clean!!

feel comfortable here

I was seen on time and treated with courtesy and respect.

Professional, on-time and treat clients with care.

Best dentist, office and staff, very professional and friendly, would highly recommend to others

Every thing was done right appointment was right on time

I appreciate being seen at my appointment time or shortly thereafter which is something that your office does well. Everyone is friendly and courteous. And I never have any complaints about the work that is done for me.

On-time service great friendly and understanding staff.

People here do a good job

Always great service

Prompt professional service as usual

Pleasant visit. All are good natured.

Riley dental is always professional and offers friendly service. They answer questions honestly and take the potential stress out of dental visits. The entire family had been visiting for years and we wouldn't even consider going anywhere else.

Thank you

I love the service. Everyone is very friendly and the place is very, very clean.

Staff is great and friendly!

Good customer service

I love Riley Dental . I been coming here since I was 10 years old . There are completely nice, they are always there to help me with my appointments. Can't expect anything less from them !! Two thumbs up 👍!! ❤️😉😎

As always, friendly service; virtually no wait for service; professional care; state of the art care. Thanks.

The service was great. So many reminders for the appt was not necessary. And now a reminder for the survey. :(

Very friendly and knowledgeable service.

👍

Good job

Very caring and thorough. Can always relie on their advise

Quick service, brought in exactly at my appointment time. Friendly staff. Good magazines in waiting room.

My cleaning ,my dental work and the employees very happy to help you

Appt. on time and work was done in a timely manner. Staff, as usual, friendly and helpfu.

With dr.mark always pleased

Great personal, very helpful, I will recommend this dental clinic to my friends.

Thanks!

Very clean and professional office. Staff is friendly and understanding with your needs.

It was good visit Got my annual checkup and cleaning done with no issues

This time everything went well my experience with the person that that clean my teeth always makes it pleasant The only thing that I dislike is when your appointment

Margie is great!

Margie was nice as always!

Great place, I feel comfortable there. Friendly staff, great doctors !!

Excellent service, cleanliness exceptional

Great job!!!!!!

Everything went well!

The staff at Riley Dental is very cordial and friendly.

Outstanding, professional, understanding, with lot of care. Doctor Shimizu is one of the top dentist that has ever worked in my teeth.

As always, all the staff acted and performed in a very professional manner. The service is very much appreciated. Thank you

Margie is great!

Love Riley dental center. Margie does a great job cleaning my teeth. She is gentle but also very thorough.

All was great and timely.

Great prompt service, very customer service based.Ive been a patient for over 20years

I love my hygenist, Lynn. She gets the job done without leaving my gums sore at all. My previous person was a little to zealous (or maybe my gums were worse). I like the fact that my gums are measured!

Professional staff and very considerate of my Mother's condition (wheelchair bound). Staff kept us informed of each step (to replace a lost filling). Excellent work, color matching, and overall care. Thank you very much!

Great place with great people.

Great work

It is a nice environment, employees very helpful and the dentist are highly recommended. Very clean office.

Excellent service as always no complaints.

Wonderful as always Marge is a delight

Made the experience less scary. Thank you Dr. Huh.😉

Since coming here, Margie's cleanings are the best I've had. My gums are the best they've been in years!

Pleased with Dr Riley and nurses assistance

Good

Margie is GREAT!

Overall was well

Excellent service

Organized, clean and welcoming

Margie is the Best! Always. Enough said...

Great service,thanks

As always, the appointment was on time and the visit with Margie - a pleasure. Yvpnne Celey

Great service, friendly, clean, fast and professional.

I feel very comifirtabke going to this dentist office. Also great customer care. My teeth are happy.

Have been a patient of Riley Dental for many years. Appreciate their professionalism and level of care. Not a fan of dentists but I love Margie the hygienist. Would recommend Riley Dental to anyone.

Diane changed the order of how she usually does the cleaning. She took extra care to be careful around the areas that were sensitive and did a good job in being thorough while also quick. She didn't give me too much of a hard time for not flossing as often as she would like me to while also reminding me the importance of proper dental hygiene.

MARGIE was great as well as the receptionist Caroline, office is always nice, clean and great magazine

Great patient care. Good customer service.

Personal attention

Like always great service

Very friendly, good customer service. It's like being part of their family.

Everyone and everything is always professional.

Cleaning and exam were good as usual.

Everything!!

Always a pleasure sitting in he chair with Margie

Dental hygienist and staff are very kind and professional

Margie always makes me feel relaxed and never hurts me!

Love Diana very through and helpful

Very good visit. Appointment was on time and hygienist was very thorough in informing me of any concerns regarding my teeth and or gums. Thank you ...

Staff were friendly. Doctor Shimizu is a great doctor.

Very caring, very professional, and always sharing this with others who are wanting a good dentist.

Nice people, took care of what i needed.

If you are looking for excellent practice in dental care! Riley has it all. Awesome staffs!!

They in informed me properly regarding my teeth repairs

I was looking for a dentis in emergency. I found them and decided to go not knowing what to expect cuz I don't like going to the dentis . But It was an awesome experience. Everyone was nice and made you feel comfortable. The faculty members are dedicated and passionate about what they do. Will definitely stay for my dental work

Everyone at Riley dental group was very friendly. The dentist explained all my options and listened carefully. I didn't feel rushed and she was very gentle with the examination.

I had a wonderful experience with Dr. Riley and Dr. Huh, Your assistance were excellent !!! I recommend your office to anybody I know and everybody!

Right on time. Always pleasant.

Thanks for getting me in for my dental problem. Thank you.

Amazing service!

Great doctors, hygienists, and receptionists! Thank you!

My hygienist was thorough and efficient. I didn't have to wait, she got started right away, and I felt that she checked all areas needed.

As a child I had terrible experiences at the dentist. Dr. Shimizu and his lovely assistants have always put me at ease, even in my most anxiety filled moments. This time I went in for a cavity/ fill and as usual he was kind, personable, and ready to rock and roll. Lupe (his previous assistant) had been there for years and was instrumental in helping me overcome my fears. Dr. Simizu's new assistant is just as kind and personable and seems to fit right in. The office staff is always nice and effecient and I always recommend this office to anyone who is looking for a dentist.

All staff are excellent! Thank you!

I have been going to see Sandy for 25 years and have enjoyed her cleaning my teeth with laughter and always a great visit!

Great, friendly staff. Explained everything very well and made sure I understood all procedures offered.

Super friendly staff!

Personable and friendly atmosphere.

Always great

For someone petrified of the dentist, you never fail to be calming, pleasant and professional.

I receive outstanding care with professionalism and courtesy! I would and have recommended them to friends and family.

Accommodated my appointment even though I was late and without any disdain. Very professional. Thank you.

I have loved being a part of your dental practice but my wait time yesterday was over 30 minutes!!! That's the longest I've waited for an appointment with you guys. I was really annoyed I had to wait over 30 minutes after my scheduled appointment.

It was great!

Always a five star experience. Dr. Shimizu is fabulous and his assistants as well. The front desk is amazing and a pleasure to have their help and caring. I've been a patient for well over 25 years.

Amazing service

Like always: it was a great experience!

Everyone is always pleasant. Exams are professional and thorough.

Diane is the best at what she does! She offers suggestions on how to better care for your teeth so cleanings will be less invasive. She truly cares! The office staff is remarkably efficient and Dr. Mark is a genius!!

The entire procedure was explained to me. Staff is very knowledgeable and very attentive to my needs and comfort level.

Awesome service, and front desk.

Except for the fact that it was the dentist office it was a very nice experience. On time.

I love it here :)

Marge is personable, patient , thorough, and gentle 😁

Excellent as usual. And thank you very much!

Clean office Kind staff Gentle hygienist Kid friendly

Entire staff is wonderful!

We are very satisfied with the way the staff & Dr. Riley show respect, patience, & always wear a smile. The organization & cleanliness of the facility is admirable!

Great, friendly, helpful staff

My daughter has been a patient of dr. Shimizo for 13 years now and I would not take her anywhere else. Staff , dentist , hygienist are all friendly . But most of all I love how clean the office is. Thanks for always being there for us . The Calzadillas family

It was very pleasant,all sraff very friendly and helpful. I will be going back. Thank you!

Great Painless Services!

I have refered several friends

Been coming to Dr Rileys for years. Always been treated well and employees have always been a pleasure and professional.

Efficient

Friendly and prompt

Going to the Dentist is not supposed to be fun. Sandy and Dr. Shimizu make the experience as good as it can be. The office staff is organized and nice. I've been a patient there since the early 1970's (with Dr. Lincoln Riley). Fantastic Dental Office.

I was treated very professionally and with respect. I got an excellent teeth cleaning.

Always pleasant experience

Always pleased when I have visited for any needed work. I always recommend this office to all my friends!

Everything was excellent. Sandy & Marg are awesome.

Friendly, efficient, kind people.

My visit was was a very pleasant and your staff is professionally

Everything went well. Dr Riley and his assistant were great.

Location

400 N Maclay Ave, San Fernando, CA 91340