Pacific Women's Healthcare Associates

5.0 / 5Overall Rating

1862 reviews

500 Superior Ave #310, Newport Beach, CA 92663

+19496442722

Patient Reviews
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I love Dr. Lai! She's an amazing doctor, always makes me feel relaxed and helps enjoy the pregnancy process!!

Prompt & efficient, friendly intro

As always, your office is the very best!

I always have a great overall experience with Dr. Kent and her staff. I really love the newly implemented online system!

Loved dr kents PA. Loved the office and all of the nurses.

Angela is always so delightful!

I appareciate the time Dr Lai spent talking with me as a first time patient. Pleasant staff and efficiently run. Thanks!

Friendly staff. In and out in a timely manner.

The office is beautiful and spacious. Front desk was hospitable and helpful. Wait time could improve. Dr. Hargrove was extremely kind, attentive and proactive about my prenatal care.

Very prompt. I was in and out in 40 min. I really like Angela. She listens well. Thank you.

Wonderful ;)

Great experience once again! Staff members are friendly, punctual, and helpful! Love my doctor and her professional attitude, her knowledge, and patient relationship are outstanding!

As always, dr. Kent and her staff are top notch!

Dr. Lai is great!

Everyone was pleasant, polite, professional and prompt

The staff is amazing, the location is perfect, and the office was beautiful.

MD was personable, visit did not feel rushed.

I absolutely loved Dr Underwood. My doctor retired a few years ago and I haven't found anyone I liked particularly until now. I will definitely recommend the facility as well as Dr Underwood

Loved dr underwood Electronic prescription did not reach pharmacy Your people said they sent it Pharmacy says they never received it

Dr. Kent and Jaimemake you feel so welcome! They are the best!

Efficient, short wait times, pleasant staff. Suggestion: please have staff introduce themselves. The person who took me from the lobby to the exam room for weight and VS never told me her name or introduced herself. It felt very impersonal.

Very short wait and nice stadd

Efficient and friendly

Everyone was very nice and Angela who I saw was very helpful and informative and pleasant

Great facility. Really take the time to listen to you.

I really love the doctor and nurse that I saw today. The front desk is rude and not very inviting or comforting. As a new patient to this office, I was disappointed before seeing the doctor, but she made up for it.

The schedulers forgot I was there. I went up after 25 mins and they said oh your next. Then I sat down and they were like, " I don't know how we missed her?? This is the second time Had an incident in this office and waited over 40 mins for my appointment because I was missed! Thank god my physician is amazing!

Had a great visit! PA was very sweet & knowledgable.

Extremely professional physician and staff, appointments on time and completely covered any questions. I would definitely recommend this practice to friends.

Kristin the nurse and Dr Kent are always nice and caring, making feel that they genuinely care about me and my health.

Quick into office, dr was quick but gave great service.

Overall really great experience. Would definitely recommend!

Donna NP was great and really made me feel comfortable and she addressed my concerns

I always appreciate the professionalism yet friendliness of this office. I have been a patient here for more years than I can remember!

Great

All was excellent

The office is the best! I LOVE Dr. Kent and wish we could go to lunch!

Dr Kent and staff are very kind.

Very professional.

Very nice experience. Dr Underwood and staff made me feel comfortable

Listened to me, didn't rush. Diagnosed correctly.

Dr Kent and her team are just wonderful

Wait time was much better than previous visits Nurse Pract.very helpful too! Check out girl very nice Thanks

Dr lai knew my chart and was able to fully answer my questions.

Great :)

Lovely stuff. Julianna was very attentive and thorough.

Appt. was on time! Doctor's assistant was very friendly and helpful. Dr Kent was very caring and kind

Dr Kamardian is fantastic! Very knowledgeable and direct. Smart lady!

Everything super. Dr karamardian the best!

Great experience all round.

Everyone was polite and efficient

Everything was excellent today.

Great staff

They are amazing!!!

Very pleasant and efficient staff. Well run office. Dr. Lai is easy to talk to and patient.

love dr Vanita Speir warm personal nature. Would definitely recommend her to others.

Love dr keny

You were very professional and the best part was that I was seen within reasonable time of my appointment. I loved not having to wait. I also liked how people who arrive late have to wait and are not taken in before those of us who do arrive on time.

I always have a great experience, from the friendly staff that checks you in to the great nurses and doctors. I would definitely recommend this practice to anyone.

Everyone at the office was very professional and efficient. They were able to squeeze me in for an appt the same day, even though I had never been to that office before. From the front office staff, to the NP I saw, everyone was so pleasant and caring. I had a wonderful experience, despite the circumstances.

Great!

Friendly staff... nice atmosphere

Dr. Lai and ultrasound tech were so knowledgeable and easy to talk with. The rest of the office staff was great as well

Dr. Kent & her staff are absolutely wonderful!! The best!!

Dr Flora is wonderful in every respect. She has great bed side manner. Personable, professional. I did not feel rushed. She was very thorough. Great great doctor in every way. One in a million!! Thank you Dr. Flora!!

Physicians and Staff is amazing!

Great friendly staff

My experience was excellent!

Everything from check in to nurse interaction to Dr. Visit and check out was pleasant and I felt cared for very well. I do, however, have an issue with the male technician who did my blood work. Although it was said that it's a great benefit to have someone right in the office that can take care of lab work, my experience wasn't great with him. I waited almost 40 min. To be seen by him. He was very dry and no conversation. Only gave commands. I mentioned I get a little queasy and try to focus to get through it and he said nothing. Not a word. I was in a cold sweat after and didn't have time to even recover as he needed me out of the chair. Needless to say I'll be going back to my previous lab in the future no matter the unconvience for blood work.

Everyone, staff, PAC, techs, were so kind and professional. They made uncomfortable situations comfortable.

Friendly staff, loved meeting Dr. Underwood.

Perfect

I liked my new doctor! Thank you!

The staff got me in for a same day emergency visit. Dr. Underwood was wonderful.

Wait time was a little long, especially since I was taking time off work. I was seen 40 minutes after my appointment time. Otherwise, it was a good experience.

Amazing. They made me feel very comfortable in an uncomfortable situation.

Doctors and PAs are awesome. Some of the admin could have a little more forethought. For instance, when you ask the front desk where the restroom is located, she should also not be the same person that asks you for a urine sample immediately after you return from her directions to the General restroom.

I really appreciated my provider today. She was excellent! So kind, helpful, and thorough. Thank you!

I had a really great experience for being a new patient!

Donna was great as was the front office staff.

It's always a great experience. The bedside manners of the doctors and PA's are on point. The feeling that you get knowing they care about you and your health goes a long way.

Dr kent and staff are very caring and great at what they do.

I was in and out pretty fast...

Friendly fast and informative! Big improvement from my previous doctor. Thanks again!

I had a great experience. There was no wait time for my appointment and Dr Underwood was very kind and personable. I would definitely recommend this office!

Welcoming and listened with compassion

Donna was great. Very warm, friendly, and listened and responded to my concerns.

As always you were all amazing

Grateful

Friendly, clean, efficient

Donna was wonderful and very helpful

Dr Kent is great!

Thank you for arranging for me to meet with the diagnostic center the very next day! I appreciate your time and help

I enjoyed my care here. Staff was friendly

The staff was very friendly and answered all my questions.

Short wait time. Good communication

I've been with Dr. Karamardian and her girls for 20 years now. Everyone in the office is genuinely compassionate about patient health. My recent visit was wonderful. Michelle Trapp NP spent significant time with me answering all my questions and was sweet and caring. Love this group!

The office staff was kind and efficient. I met with Dr. Underwood who was more than generous with her time. She was very knowledgeable and willing to listen. I was more than happy with not only the doctor but the staff as well. This was the best experience I have have in my 38 years with 3 pregnancies. Thank you!

Everything was great! Short wait time and Julianna and her assistant were wonderful.

I've been a patient of Dr. Kent for almost 20 years now and I have nothing but praise to share about her and her staff. Dr. Kent is a great doctor. She truly cares about all of her patients and it shows. She is also very thorough. The office is very nice, clean, and run professionally. I highly recommend this practice.

Dr flora always take time to listen to you and never seems rushed even if she is busy.

You guys are always wonderful...caring, on time and efficient. I feel in very good hands.

Great and friendly experience

I have had a wonderful experience at your office thus far. Your staff is so kind and accommodating. It is also very helpful having the lab and ultrasound at the office. I am very happy that I switched to Dr. Lai and this group!

Thrilled to meet and work together with dr underwood. She's a fantastic addition to the best group on orange co.

Dr. Flora is amazing, she makes you feel like she has all the time in the world for you. She delivered my baby via c-section and made me feel comfortable and calm the whole time! And the cherry on the sundae, the scar is tiny!!

Great that I saw the doctor within 5 minutes of my scheduled appointment

Great as always!

Megan Scully was welcoming and friendly!

Very nice and caring staff .. Very Clean .. I have a very good experience..

Very quick and efficient - fastest it's ever been from a wait perspective. But good time with the Dr and more than usual! Much appreciated

This was my first time in your facility. It was a good experience. However, a little bit far away for me. Next time I'll request my appt at the office in Irvine. Danna was great. 😊 Thank you.

Dr Kent is wonderful

Great staff working with my favorite Doctor!!

I would recommend Dr. Underwood.

Check in and check out process was quick and I only waited about 20 minutes for the doctor.

I enjoyed meeting Dr Underwood for the first time and appreciated the amount of time she spent with me and her relaxed nature.

The staff and the nurse practitioner were very friendly and got me in and out quickly!

Great service

There was no waiting, and was seen quickly by the doctor.

So professional! So timely. So thoughtful. Recommend your practice to all!

Great quality care

Very organized and professional!

Dr. Lai and staff are great. They make an annual exam as pleasant as it can be.

Juliana is great. I was the first patient of the morning and still waited 30min to be roomed, but that seems to be standard to the practice.

Wonderful!!!

Dr. Kent is always fantastic.

Great experience-Dr. Kent is just wonderful-so knowledgeable, professional and personable!

Dr. Flora was AMAZING!!! She came in to deliver my baby during on call hours when she wasn't even on call. She felt like a best friend helping me go through my pregnancy, answered every question (even if they were dumb), helped me understand everything, and was very prompt at getting back to me with answers to my questions and lab results. It was a great experience. I felt like my doctor cared about me and about my daughter as people, not patients.

Very easy and fast in and out

Was great from the time that I got into my appointment to the service I received.

Friendly. Amazing experience.

All good

Excellent care by Dr. Kent and her staff. I am very happy to be under her care. Thank you.

Last time I waited almost two hours (including the 40 minutes in the room in a gown) And it was before lunch. My doctor rushed me through within 5minutes so she could go to lunch as I heard them outside my door discussing where they were going for lunch. I had a lot of questions & I could see she was curt & quick with each question so I stopped my questions. I really wanted to change doctors (as this is not the first time I have encountered this issue) but your policy is that I can't change within this practice, which I think is not acceptable. It is my body, shouldn't I get to change doctors within the same office since there are a lot to choose from??? And different bedside manners??? Wouldn't the paperwork be easier instead of transferring to another doctor elsewhere? I gave her another try today & kept my questions minimal....I should not have to, but realize I guess I need to ask my primary doctor gyno questions instead. I waited only 15 minutes after my appointment time today & only 15 in a gown. Guess I will be making appointments for right AFTER lunch from now on. I just feel you need to know that it makes it difficult to find another qualified woman gynecologist when you have so many in this practice & you can't switch within. Please change your policy!!

Michelle (Karmardian's RN) was prompt and thorough. She was extremely knowledgeable. This was extremely helpful after having an unproductive appointment with Kathy regarding the same matter.

Megan is awesome! She listens and makes you feel comfortable. I always try to avoid appointments with Angela.

Juliana is great. Caring and compassionate. Thank you.

Patient experience was much better than in January. Abby was particularly great.

Love love this office!

Dr Underwood is extremely friendly and professional and addressed all my concerns. I will recommend her to others.

Friendly approach on front desk. Timely apppointment. Not rushed with my doctor.

Procedures and tests were explained with care. Loved understanding and learning more about what was happening and why!

Easy and quick visit. Nice facility. Great staff and doctors. Good communication and great at returning phone calls.

Very positive experience. Office staff, nursing staff and doctor.

Thank you Meg for creating a very comfortable but yet thorough environment.

Always a great experience. Dr. Flora is fantastic!

Great office! Friendly staff and on time!

Love Dr Kent! And her whole staff is the best. Very friendly and very kind.

First visit was great, will be returning.

I have had nothing but a great experience coming to Pacific Women's Healthcare. Everyone I have come into contact with has been very nice and helpful. Considering what a large practice this office runs, I have found them to be very efficient.

Great staff short wait. Thank you for making a good impression for my first visit. Meg.. thanks for your patience and sensitivity.

I saw Dr. Kent this morning and she was delightful.

Great timing on everything during my visit

Always a great experience. Helpful girls with smiles!

I love Dr. Lai and think she is a very capable, intelligent doctor with excellent bedside manner. I wish the wait times were better. I dread going to the office because I know I will be sitting there for at least 45 minutes. Today I waited an hour until I saw the doctor. If they are running late, which they generally are really it would be great to get a call or heads up at the front desk.

Dr. Underwood was professional and thorough with a kind demeanor.

First time meeting Dr. Underwood as my previous doctor retired. She was very sweet and paitent.

I really liked the little boutique! Super cute items

Loved Dr. Underwood. Very personal and talk to me and explained in detail what may be going on.

Your office is very nice, the front staff was helpful and friendly. The back office was also friendly and very helpful. Appreciate not having to pay for parking.

Friendly Knowledgable staff, timely appointments

Always a pleasant experience going to Pacific Womens Health. The office staff, NP's and doctors are always professional, knowledgeable, and spend alot of time answering my questions and making me feel comfortable.

Always have a great experience with Dr. Kent.

Friendly staff. Always helpful and follow through w requests in timely manner

I love Kathy! She is always extremely helpful and kind. She is the reason why I continue to be a patient.

The whole office visit was pleasant and easy. Thank you!

Wait times are very long

I love Dr Kent and her staff , very compassionate and takes the time to address any questions and concerns I have.

Everyone was personable and helpful- a very well run office with caring people.. Very short wait time and very thorough questions, with"real interest "from PAC.

Love Dr Kent and her staff. She takes her time and you don't feel like your in an assembly line. I would highly recommend her and I have.

Dr Kent Is the best!

I was seen in a timely manner and Dr. Kent is personable and makes you feel comfortable

Always friendly. Could provide patients w updates in waitibg room re wait time.

Great Office! Friendly staff! Dr. Lai really cares for her patients. I would recommend this office to any new mom or any women who is looking for genuine care.

Love the office. Love the staff. Love love love dr flora

Excellent visit, organized and the ultrasound tech was intelligent, knowledgeable and professional

Megan (physician assistant)is great, warm and easy to talk to

Dr. Underwood is a wonderful new addition to the practice.

I love Dr. Flora and the staff! Only negative today was waiting 1 hour and 15 min to be seen. Worth the wait but hard with a baby in tow

Very caring doctor, Dr. Kent! Thank you!

First time meeting Dr. Lai and it went well. She has lots of personality, she is very approachable, humble and most importantly, very professional in her role. We were recommended by other nurses who see and or work with her and we couldn't we happier with our decision.

Dr. Kent takes time to listen to any concerns and answers al questions in a thorough manner.

Great doctor, great staff, everyone is so nice and very professional

Wait times are too long and not enough is communicated about delays.

Love you guys and all your staff!! Always friendly and efficient.

Beautiful office! Nice people! Excellent doctor!! ~joy~

I LOVE that the staff and doctor are all friendly and honor the patient's appt. time

Everyone was so helpful. Grateful to have you all taking care of me. Thank you!!

Friendly staff and doctors

I had a very good experience with the office. At this location, I have been there twice since my dr moved her office. I saw a new dr and I had a pleasant experience. Thank you

All the doctors and nurses are great and I feel super comfortable with my care at Pacific Women's Healthcare.

First time meeting Dr. underwood. She was awesome. She was very thorough and communicative. I'm looking forward to working with her in the future!

Great staff and professional care. Always a wonderful, welcoming experience

Friendlier front desk staff would make a visit to the doctor much more pleasant.

Dr. Kent absolutely makes me feel body confident - great resource for my well being!! Office is pleasurable and super friendly! Thanks!!

Friendly and efficiently run office. Nice and airy. I went in the early morning when it was nice and quiet and no wait for my appointment.

Excellent visit and very organized

Been here for 10 years...love dr flora and her staff

Really a great experience! I had to bring my toddler and the lady was really nice about it. Quick and easy appointment.

My visit was great! Everyone is so nice and considerate. These visits are so personal and sometimes we feel very nervous, so thank you making me feel comfortable and at ease.

Every staff member I experienced today was amazing. From the front desk, to the nurse who escorted me, to the PA who examined me. Not one person made me feel rushed. Each person asked how I was doing & actually cared. Thank you!

Love Dr. Kent and her entire staff...always a warm caring feeling :)

Always seem to be on time

I finally feel like I have found the best OB/GYN to serve my needs! Dr. lai and her staff go above and beyond and are just so professional, kind and caring! I can't imagine going anywhere else!!!

Excellent patient care. Ultrasound technician is friendly and knowledgeable and patient. Dr. Speir is excellent, and Brenda is always amazing.

Love your office - thank you so much

Meg is amazing

My visit was nice as always however every visit makes me realize how much I miss the old office. Feels a bit commercial now .. like assembly line.

Running pretty on time. Fast but did not feel rushed at all. Makes it easy to schedule and keep up with every year.

I saw Dr Underwood today for the first time and she made me feel so comfortable! I am a pretty conservative person and am not a huge fan of showing off my body, so these yearly appointments are not usually my cup of tea- to feel comfortable with Dr Underwood was wonderful. She was very knowledgeable and didn't make me feel rushed at all- and answered every question I had about starting a family. ;)

Dr underwood was fantastic. Extremely personable and professional. I was her last appointment of the day I believe and she treated me like I was her first full of energy and still happy to be helping me. I will definitely be keeping her as my doctor as long as I live down here.

Great office. Great NP!

Clean, organized and drs and NPs always are the nicest! Despite moving, I drive 25 min to just keep going there.

Love this office. Dr. Speir is amazing!! The staff is very friendly and ready to assist you anytime

The visit was good, the reception was easy and everyone was nice & as were the ladies who helped me check out Dr Lai was wonderful

I feel overall the experience is always a good one considering it's not the most pleasant visit. I was a little bit disappointed however, I came in and I don't expect the doctor to remember for me b cause she sees so many people but they did not have me down as coming to her last year. I did come to her last year and they suggested medications which I am currently taking. The nurse also asked me what I was taking and when I told her that it was written by the doctor there she seemed surprised and did not see it in the chart. I feel like it after that I was nervous and felt like something was definitely missing for my chart. I think these things need to be checked thoroughly before they see the patient. Otherwise, it makes us feel very uneasy for many reasons.

I appreciate the compassion and professionalism that the staff and healthcare providers show through their care. Thank you for being so wonderful.

Excellence in all aspects. Ease of scheduling, smooth sign-in process with minimal wait time, professional and polite staff, and extraordinary medical care. I have been a patient of Dr. Kent for more than a dozen years. She is amazing, makes you feel like you are her only patient, listens well, and provides the highest quality medical care and advice. I am most grateful to be a patient if Dr. Kent. Thank you to everyone in her office. Trish Fisher

Great staff but the wait time was always too long.

You need find someone else for the labwork. Preferably a woman but that guy is always rude and has people waiting for long periods of time unnecessarily!

Staff very friendly and competent.

Very prompt and always good customer service

Thank you for your help this pregnancy.

Always the most professional, educated and competent practice for women's health. In addition to the physicians, the nurse practicioners are top notch. Thanks!

I have been here for the past 4 years, and want to keep coming for the next 40yrs. For me Dr. Flora and her staff define ' the best'

As usual everyone was great!

Waited over 45 minutes for my appt.! Really inconvenient.

Wow! Incredible experience! I am a new patient. My consultation appointment was regarding trying to conceive. The receptionist were very polite when I checked in. My appointment was at 1:30 and the nurse called me in at 1:27. Abby and Juliana were outstanding! They were very friendly and attentive. Since the difficulty of trying to conceive and possibly the option of infertility might be a reality, I had a lot of questions. I was a little nervous before Juliana came in. Juliana was so straightforward and honest in her answers. I knew exactly what I need to do. I felt like we were coming up with a plan together. She asked me detailed information to decide on what's best for me. She was so caring. I have never received service like this. After we were done, I felt hopeful. I felt like she was one of my good friends. She did not rush me and made me feel very comfortable taking about a private topic. This experience is extremely different from all my previous OBGYN appointments at another group. I am so happy here. Thank you!

Visit went well love the staff and their warm personalities but disappointed my appointment was at 1245 and I was not seen by the physician until 1335.

Dr Kent was very polite and friendly

The staff is very nice and efficient.

Very professional with clean and inviting office areas.

Meg was great!

Everyone was very helpful and cheerful

Thank you Dr. Kent and staff for taking excellent care of Paige and I!

Very good experience

NP Kathy was extremely thorough going over my medical history, conscientiously ordering all the tests required, and in the best caring way. She was exceptional!

Love Dr. Kent..She has been my Dr. for a number of years now. Her staff is great too. The new office is very nice.

Dr. Karamardian is the best Dr. ever

Very good

Loved Dr. Underwood. Great addition to your staff. Will recommend her to my family and friends.

Love you guys. Very professional and organized down to the very last detail . Dr Kent has always made time and made me feel valued. Staff is terrific

Always a pleasant experience . Thank you

Great experience

Everyone, as always wonderful. So appreciate everyone's attentive care and timely approach to caring for my health. :)

The ultrasound techs have been amazing, but on this last visit she was so encouraging and helpful. Dr Lai and her staff make dr visits fun and stressful topics more bearable.

Great office and staff! I love Dr. Kent and her staff. They are always professional, courteous and on time. I would highly recommend this office to anyone who needs an excellent OB/Gyn.

I was called into my appointment at the exact time it was supposed to start which created a very positive experience.

Very helpful and happy. Great experience.

I always feel well cared for when I come to Pacific Women's Health Care.

Love front desk staff and Dr Karamardian.

Everyone in the office was so friendly and helpful

Excellent Doctors and very friendly staff.

Love it

Easy to get in, Donna was super friendly and helpful

Always a very helpful staff and great experience!

The wait times were really long! Totally understand if there's patients in labor or emergencies, but that needs to be communicated. Otherwise a good experience, people were fairly nice.

Staff is great and dr kent is always amazing!

Great experience!

Dr. Underwood was knowledgeable and thoughtful. She asked more than once what questions I had, which I appreciated. The receptionists are friendly and efficient. Really great experience!

Office is quite efficient and I did not need to wait very long to see me doctor. Doctors and nurses take the time to discuss concerns and have a very kind way about them. Couple of gals at the front desk could work on their people skills. All in all it is always a very positive experience.

Always friendly. Easy to work with staff

Amazing! It was my first time ever visiting a Gyneocologist and I was so incredibly nervous. However, the office staff was so welcoming and patient with me and my questions. Meg, the nurse I saw, was outstanding. She made me feel so comfortable and answered any questions I had. I will definitely will be referring my friends and family!

Visit was great and everyone in the office was very friendly

Dr. Kent and her staff are always genuinely caring and supportive. I highly recommend Dr. Kent. Book well in advance as she is in high demand. I book my well woman's exam a year out. Barring any patients in labor, this works perfectly.

My experience today was exceptional. From your friendly and courteous front staff to check out . My appointment was with Donna today and she was professional as well as warm . Very easy to connect to .

Dr Underwood is personable and intelligent. She gave me information another gynocologist should have given me.

Everything was perfect. Thanks for the amazing team

Dr Kent and staff are always thorough, compassionate and efficient. I continued to be impressed by the care they give their patients. Thank you

Very friendly, very thorough, very efficient.

It was an easy experience with a fantastic doctor.

Always a long wait.

Excellent experience. Very impressed with my new doc Dr. Nicole Underwood. She is professional, thorough and very personable.

Great service from Dr. Lai. Always attentive to my questions.

Love your office and staff!

Appointment was at 10 and saw MD 10:30-40. I understand for few minutes late but not 30 min.

I really liked the nurse who greeted me. She has a nice way of connecting with patients. A very good first impression; and, of course, Doctor Kent is wonderful. She is matter of fact and charming at the same time. I switched to Doctor Kent 3 years ago and am very glad I did.

I was very happy with the experience I had overall. The staff and doctors are real professionals, and I walked away feeling at peace. I was extremely disappointed with my previous doctor, and I am so happy I found the right fit. I had all my questions answered and didn't feel like I was treated like I was dumb asking certain questions.

Great visit! Really liked Dr. Underwood. Thank you!

My last visit was great. The wait time was reasonable, doctor was very friendly and willing to answer my questions, and the staff were efficient. My experience on my first visit was not very pleasant at all. I had a 7:45am ultrasound appointment, and was not seen until almost one hour later. I then waited another 30 min for my office visit, and waited another 30 min for the lab. In total, I spent nearly 3 hours at the office, and the majority of my time was spent waiting. The ultrasound tech and nurse were both wonderful, but the wait time almost made me look for another provider. I'm glad that my following visit was quick and efficient, but if I had a similar experience with ridiculous wait times, I definitely would be looking for another provider.

Thanks.

Dr. Kent is the best! So great to talk to and always covers everything.

Michelle and Dr Karamardian are thorough, caring, personable and take great care of their patients. The office staff are friendly and helpful as well.

I appreciate Dr. Kent and her staff in dealing with my complex health issues

Juliana is the best

Friendliness amongst employees

Friendly and organized front desk staff, clean and spacious lobby area for patients, and very good 'bedside manner' and warm communication by my nurse practitioner, Megan. She made me feel very comfortable and at ease--will definitely be back!

Julianna & the nurses are always kind & caring.

I appreciate that the front desk staff was so friendly, that I was seen quickly, and that Juliana, the PA, listened carefully to my symptoms, and proposed a plan that we are currently trying and I'm hopeful might solve the problem. Fingers crossed! Oh, and the assistant who took me back to the examination room and checkout staff were lovely as well.

Love Dr Lai and staff!!

Very classy office. I felt very important and Dr. Underwood was very thorough with explaining the office visit. It's never fun to have a pap smear but every year you have to be checked to be on top of your own health. I feel very lucky that I came home knowing I am one of the lucky ones being a healthy older woman. Thanks

I've been Dr. Kent's patient for many years. She has given me the very best of care over the years. I'm so impressed by how well she remembers me, my case and my issues. She is very progressive in her recommendations and treatments.

love dr. flora. she's the best and so caring! would recommend her to everyone!

I have always had a great experience at Pacific Women'S Healthcare. Attentive and efficient. Dr Kent is wonderful. She delivered my first baby and will hopefully deliver the next one :-)

Love the office and staff. Very friendly and easy

The office is well organized. The waiting time is minimum and better than my expectation. Dr Speir gave a great impression on my first visit. She's not only knowledgeable but warm, easily approachable. She made me feel at ease with the visit

My ultrasound tech was wonderful. I am going hormonal changes currently and she took extra time to assure me that my overdoes and uterus were normal (I have a family history). Thank you!

Dr. Spears is fantastic thank you

My first visit with Dr Kent after Dr Worsch stopped seeing patients. She is really great! I was able to ask questions comfortably. Glad my healthcare is being attended to by Dr Kent.

Love Meg!!! Professional, cheerful and thorough!

Excellent place and excellent people

Kathy was very personable and was comfortable to be with!

Awesome !!

The last 2 times I had been there were not great, I was considering switching to another practice. But after seeing Michelle,she was great!

Always easy and enjoyable coming to this office. NP meg scully is the best and delivers exceptional care.

Thank you for the wonderful experience the only negative thing I have to say is the long waits when trying to contact my doctor over the phone other than that my appointments have always been perfectly on time and the staff has been very helpful.

Abby was extremely sweet! Julianna was great. She answered all my questions & took her time with me.

Great experience as usual,not too much of a wait and staff very nice

Always a pleasure to see Dr Flora. I love her thoroughness and her caring, upbeat personality.

Wonderful visit and great care. No waiting time, fabulous nurse and I love Dr. Lai.

Hardly any wait. Was able to see Dr quickly. She answered all questions. All staff I came in contact with were pleasant and helpful

Seeing Dr Kent each year is like seeing an old friend & catching up. She & the entire staff are so kind, positive and I love how they always make the office warm & comfortable (as opposed to how sterile & cold most Drs offices are.) Thank you! H

I love the dr's and care but the wait is pretty ridiculous. The past appts I've had have been scheduled at different times of the day but have had one thing in common: at least a 45 min wait in the waiting room after my appt time. I have a full time job and this puts a large strain on my as I have to give myself 2.5 hours to attend an appt because I travel 15 min to the office and wait an hour to be seen and then the appt and drive time back to the office. I don't want to switch dr's but I don't love the wait to see someone everytime. I understand emergencies come up and some appts take longer than others but I'm seen consistently 45-60 min after my scheduled appt time.

Dr Kent she very nice and thorough

Good experience all the way around

Everyone was very efficient. I didn't have to wait very long to get in to see the doctor. I had all my questions answered by my doctor, Anne Kent.

Great office. Great experience.

Staff weren't all friendly (maybe early Friday morning blues?) but the ones who were made me a lot more comfortable. For women who are feeling unsure or afraid of talking about their issues, it's not the warmest place to go to. But the quality of care was sound.

I love Dr Kent and all of her staff.

Everyone I came in contact with was very nice. I will was especially impressed with the NP who saw me. She took her time to listen and answer all of my questions. I didn't feel rushed and I felt like she really cared. I've already made an appointment to come back again.

Dr. Kent is compassionate and knowledgeable. She never makes me feel like I am rushed. Jamie her assistant is caring and efficient.

Today was the first time that I got the chance to meet Dr. Speir. And I'm so very happy that I did! She is such a pleasantly, warm & friendly person❣ Already like her very much in the little time that I got to see her.

Great staff and love Dr Kent

NP Juliana was great. Timely and efficient as a pap can go. Thanks

Have been a patient for years. Doctors & support staff are top notch!

Pleasantly smooth experience.

Your staff as always was professional and friendly. And the Nurse Practioner was wonderful

It's been years since I've felt this cared for by a Doctor. Dr. Kent was very personable, attentive and thoural. I felt heard and not rushed. I felt encouraged and empowered by Dr. Kents suggestions and advice and even though I felt a bit out of place , being older and all, and hearing fetal heartbeats in the next room, Dr Kent reassured me I wasn't . So thank you and I mean this with all my heart, for being so kind, helpful and professional ❣️

No one likes a women's wellness checkup. However, Meg makes it seem, as odd as this sounds, like you're just hanging out with a friend. A friend who just-so-happened to have just given you a PAP. Haha! I know that's strange to say. But I mean it when I say she is the first provider who doesn't make me cringe at the thought of the annual checkup. It's as if nothing is actually going on medically, you're just hanging out....in an exam room. LOL. She is also super knowledgeable and puts you at ease when you're worried about a medical issue (in my case, a potential lump). She doesn't rush you. She remembers things about you that you may have shared at another visit (a great listener with an impeccable memory!) Finally, ever left an office and you're like, "what did he/she say again? What does that even mean?" Not with her. She speaks in a way that you can understand, absorb, and retain. Ask for Meg when you book your next appt. She's the NP.

Love you guys but I purposely booked the first appointment of the day so I'd be seen on time, and I arrived early. I was called back 20 mins after my appointment time. I know it's par for the course for doctors offices but wish you guys could be a little more respectful of appointment times!! Thanks!

Great appointment experience. (As always) Everyone very friendly and beautiful new office runs smoothly.

The staff and facility is amazing!!!!

Thanks for making room for me today. The staff is very professional and very nice.

Really like the NP! Didn't like waiting in a cold room for 30 minutes. They sent in perscriptions to OptumRX but they need additional information that they have been trying to get from doctor office.

Dr. Lai, meg and daisy are just the best. So incredibly sweet and helpful always!!! I wish I could say the same for the man who draws blood. I've given blood three separate times now and he's just so grumpy every time I've had him. It's not world ending, but with such sweet staff in there, you would think they would have someone in there that doesn't hate life. Other than that, so far so good being a new patient here!

The wait time for a morning appt was longer than I expected. I didn't see the doctor until 40 minutes after my appt time.

I love Everthing about this practice. Professional, competent, and organized!

Always a good experience, staff is very nice and Doctors always on time. Wouldn't go anywhere else.

Great;)

I could not love doctor Kent and her nurses any more. It's a class act and such an enjoyable experience. I'm so lucky to be a patient there. THANK YOU

The wait was one hour before even getting called back😩But Dr Kent and Jamie were worth it🤗

The staff is so personal. They are great at making me feel important and comfortable. I appreciate everything they do. Juliana is awesome. Thank you!

I've been seeing doctor Kent for almost 20 years and I've always been happy with her and her practice

Very efficient and professional experience. No long wait and Mindy was fabulous.

Thank you to all the staff who Always have a smile and kind word. Means a lot to a new sleep deprived occasionally Teary lonely mommy who appreciate these little gestures. Keep up the good work!!

The ultrasound tech was very nice and explained everything she was looking at. The lab tech seemed in a rush, gruff, and not very personable for a place that is generally happy.

Juliana was great and everyone was very helpful and friendly!!

Dr. Kent is thoughtful and caring! I feel confident that I am in good hands with her!

Kathy was wonderful, very thorough and made this 34 week preggo more comfortable about moving Obgyns. Looking forward meetings Dr. K in a couple weeks!

The team is so friendly and informative. For something that can be an unpleasant visit, they make it a nice experience.

Dr Lai was very congenial and listened to my concerns. I waited 10 mins to be walked back and only a short while before I was seen.

Instructions and Information is clear and to the point. Efficient check out. Ample free parking near the office.

I have been seeing Dr. Kent for many years. She is the best physician I've ever had and recommended her to many who also think the ssme.

Great appointment. Nice to have such focused attention.

Check in was prompt and brought to exam room quickly...room was clean but a bit cold, considering I have to undress for the exam. This was my first exam with Dr. Kent and I thought she was very thorough and attentive to our discussion.

Short wait! Staff friendly and comforting and as always LOVE my doctor.

Kathy is simply wonderfull! She's thorough, kind, and helpful.

Dr. Speir is very warm and easy to talk to. I was sad to see Dr. Brooks leave, but I'm very pleased with Dr. Speir.

Wait to see doctor was an hour but everything else was excellent 😊

My birth experience with Dr.Kent was awesome. I never thought I would use the word fun to describe delivering our baby but it truly was a fun, enjoyable experience.Thank you to the staff and Dr.Kent for helping bring our beautiful baby girl in to the world.

Good experience

Dr. Lai is kind and caring. Efficient and got all our questions answered!

I always feel very taking care of, thank you.

The staff was friendly and the doctors are professional and caring to their patients.

Front desk did not check me in when I arrived and I sat in the lobby with a newborn for an hour...when I mentioned to nurse she said the front didn't check me in when I arrived so they had no idea I was waiting that long. Most of the front desk girls are great, there's one brunette that's kinda rude on a regular basis. ☹️

Thank you

My visit was back in October and the PA was wonderful, very kind and thorough. I'm also one of your top referring licensed psychotherapists. I've been happy to serve all of the doctors in your group since 2003. Blessings to you all in the New Year! 💟

Dr. Anne Kent and Christen are the best assets you have. Thank you so much.

Ive been with Dr. Karamardian for more years than I can remember. She and her staff are wonder and I love the new offices!

Pretty efficient. I only had to wait 15 minutes before being brought to treatment room. Pleasant staff

Dr. Kent is fantastic! I love the location and efficiency of the office! All nurses have been extremely helpful. My only suggestion would be that the admin at the desk that greets you was a little more cheerful, especially in the new year! She is the first face patients see and I feel she could be more welcoming. I asked what to do about my new insurance and she interrupted me abruptly to tell me there were other patients ahead of me. Fair enough but I was thrown off by the rude comment when I was just inquiring. :/

Took an ultrasound in conjunction with my visit however tech advised couldn't compare my films as the records were at your old facility - very, very concerning that tech nor my doctor has access to those records which I paid for and u SHOULD have access to - u need to fix this as soon as possible as a professional firm !

Thank you so much!

Everything was good

Thank you for all your help Dr. Speir, you are absolutely amazing and caring.

Very efficient, friendly and professional.

Always very friendly, informative. Love my experience and Dr. Kent & Guilanna.

The staff was very friendly and made me feel comfortable . The NP and med assistant took the time to answer all my questions and concerns. Thank you

My doctor was very nice; however, there was a very long wait.

I like having tha same Dr. year after year. The new offices are very nice.

Friendly staff, warm and caring doctor. Highly recommend Women's Pacific Healthcare.

Very friendly staff, comfortable atmosphere.

Fast and easy

Office staff is very professional and friendly. Highly recommend.

Great experience. Donna was great!

The staff was very friendly. The nurse was very nice and thorough.

Loved how warm, kind, and knowledgeable Dr. Speir and her assistant Brenda are. I felt immediately at ease and like a long time patient.

I loved seeing Donna!! She is fabulous! I didn't have to wait very long either!

My doctor was very friendly and knowledgeable and took the time to answer my questions. The staff vet all very friendly and helpful.

First time I saw Dr. Karamardian. She was fantastic! I was a previous patient of Dr. Worsch and was unsure if I would find a doctor I liked as well. Well I found her and she was excellent. I look forward to her as my doctor in the future.

Staff is always very nice; Dr Kent is the greatest! Thanks!

Always great care. They're very caring and informative. Julianna is the best.

They made me feel so comfortable and they were very helpful and informative.

Love this office and Dr. Flora. Great team of wonderful women!

Great Doctors! Always listened too. Thank you

The office is a bit bigger and less intimate than it used to be, but the faces and attitude are the same, warm; comfortable and friendly. Even though I hadn't been in in 3 years, Kristyn was sure to say an extra "Hello". I know Dr. Kent loves what she does, so I am sure that permeates the office.

Good visit. I had to wait 40 minutes for my appointment, but I had time. My doctor was very thorough and did not rush.

Unfortunately I wasn't able to see my doctor but that was good because I met Jolene, the nurse practitoner and she was great. Everyone was great. They got me in early and everyone was very friendly!

Dr. Kent and all her staff are the best ever! I am so happy to have found this office. Very knowledgeable and compassionate staff! Great job and I always recommend women here.

Dr Lai and Dr Flora are awesome! I wouldn't go anywhere else

Angela was pleasant and thorough. Nonetheless I explained I was experiencing pain/sensitive to touch and then she proceeded to rub the area causing more pain. Also she said she would prefer to prescribe a 7 day treatment and I preferred the 3 day, she agreed and prescribed the 7 day anyway. Ugh! My husband and I have plans this weekend and I do not want to be on vaginal medication.

Glad to get a referral to a different rheumatologist for a 2nd opinion

I would like to see a more organized Check out process w increased privacy.i feel the staff dealing with checking out are doing other tasks which divert attention from customers needing help for future appointments or any other help

Everyone was amazing. I loved Michelle!

I love Dr. Flora, she's amazing. Her NP Angela was very kind also. I do feel like everyone was a bit rushed in the office. I understand they are a busy women's clinic.

Everything! Dr kent is the best.

Great Obgyn, helpful and friendly staff, prompt and thorough.

Waited almost an hour to see the PA even with an appt. This is not the first time this has happened. Seems not well managed with scheduling and waiting so long. PA was very nice and detailed.

Dawn is the absolute best technician I've ever dealt with, and I've had my fair share over the years. I actually look forward to my appointments!

My appointment was very pleasant this year. Check in was straight forward and easy. Didn't have any wait at all this time. Opposite from last years' 1 hr & 15 min wait. My doctor was training a new medical student. Appointment was easy, pleasant and just the right amount of time. Check out was very friendly and quick. Good experience overall!

Fantastic, as always! Julianna listened, cared, provided ideas and helped me bounce ideas off of her. Love this practice:)

Doctor was on time!

Staff is great!

Love love love Dr Flora!

Very nice office, on time appointment, friendly staff and appropriate recommendations! Felt cared for and Listened too.

Really like dr Lai!!

FaceTime with Dr. Kent and her assistant Jaime is wonderful. However, the wait time is quite dreadful. It was a full 1 hour before Dr. Kent came in to see me. If appointment scheduling can be improved so that wait time is decreased, that would be great.

Thank you for fitting me into your schedule.

Everything is fine, I wish I don't have to wait for one hour on every visits. Hope the scheduling will improve in the furtrue .

Thank you for your awesome customer service!

Love the new location and the nurse practitioner I saw today was so thorough!

Dr. Kent, Dr. Worship and their staff are fantastic. I always feel so taken care of. Thank you!

Always a great experience once seen by Dr. Lai, but the wait time can be excessive.

Dr Kent and staff are awesome

Fine

The receptionists were friendly and helpful. I've been going to Dr Karamardian for over 10 years and love her and her staff. The wait is usually long though (45+ mins).

All the doctors and staff are great! Wait times are sometimes frustrating because don't see dr sometimes until 1 hour after appointment. Otherwise - I am so happy to find a great office!

Good thing I absolutely love Dr. Lai, otherwise I'd definitely De going elsewhere for my appointments.... an hour long wait in the waiting room is a bit excessive. At the very least it would be nice to be updated on such a delay in the future.

Greeted by front office staff; minimal waiting time; friendly back office staff; minimal wait for Dr to come in; friendly and efficient check-out staff.

Everything was excellent

I was treated well although there was a wait. I got there at 1:45 and got out after 3pm.

I've had a few urgent issues with pregnancies over the years and they have always worked me in to their busy schedule on these short notices and have been compassionate

Everyone was so gracious and friendly. I was very late for my appointment and the nurses/doctor fit me in. They were terrific!!

Everyone is always very friendly and professional!

Love Dr. Kent! Listens, spends time, kind, knowledgeable - she is an amazing resource for me. Her nurse Jamie always makes me feel so special and cared for as well.

I usually prefer to see doctors, but the nurse practitioner, Meg, was very thoughtful and caring that I really recommend her to other patients. Also my baby was fussy before the visit, and the receptionist prepared the room for me to feed my baby. It was very nice of her doing that. This time, the wait time was short, and I hardly wait to be seen.

My ultrasound technician was very nice and personable! She was a delight!

Julianna was great, got me in and out and answered all my questions.

Good visit. Great nurse, very helpful.

It was an excellent experience! Everyone was professional and helpful! Thanks!

Dr Lai is so caring and thoughtful. Even after giving me a referral to an oncologist, she was always a phone call away to answer my questions and to support me to make a decision. I can't thank her enough for everything she did for me.

I've had 3 miscarriages and went in today for my ultrasound. Before we did the ultrasound I was extremely nervous and burst into tears. My ultrasound tech, I forgot her name (blond), she was so gracious and calming. She got me a cup of water, soothed me, and validated my feelings. She was wonderful and reassuring throughout. My baby was perfectly fine and she was so comforting. I am very grateful for her, thank God for people like that in the medical profession.

Excellent, prompt service.

Everything

I saw Donna for my annual check up. I love her! She is an excellent listener, very professional, and helpful.

Thanks so much for making my visit so comfortable. Dr. Speir is the best!

I had forms sent to my company for maternity leave and I'm shocked that you charge $20-25 for every paper sent. Like come on!? After spending so much money at your practice you would think you would waive those fees for 2 papers to be faxed and mailed especially when I provided the stamp and envelope. Lori, who is Dr. lai'S assistant said she faxed the same form twice but when I followed up with it with my company they said they never received it. It also took 4 phone calls to get Lori to call me back. She seemed super annoyed when I got her on the phone. A little patience and kindness from her would be much appreciated.

Excellent experience from the receptionist to the nurse! Very thorough and attentive to me. Thank you!

Dr. Flora's NP was fabulous. Thorough, professional and a real pleasure. I believe her name was Donna.

Great apt today with nurse practitioner. Very helpful and knowledgable.

Everyone that I deal with at your office is pleasant, kind & caring. They take time to answer any questions that I have & include me in decision making for my care.

Love this group

I wouldn't trust anyone else with my health :)

Michelle was super patient and informative.

I always have a positive experience at your office. Dr Karamardian is the best and I wouldn't trust my OBGYN care to anyone else!

Efficient, timely.

Check in was prompt & friendly. Wait time standard. Doctor great.

Front desk representative was friendly and helpful. Dr. Kent is one the best doctors I have met in my life.. She is experienced, friendly, caring and genuine. I love her! She is a wonderful doctor.

Dr. Speir is so personable and makes the annual exam very easy. The office is organized and the wait is never too long which I appreciate with my busy schedule.

Love the office and Dr. Flora and her staff! Kim was always so helpful and very friendly !

Amazing office . Everyone is very friendly and always happy to see you. Couldn't think more highly about Dr Kent. She takes the appropriate time to answer any and all of the questions I need answering.

I loved my prenatal experience with Dr Speir as my OB. She was always bright and cheerful and I enjoyed coming in for visits. I am happy many issues or prescriptions were filled over the phone when there was no need for me to come into the office. However, wait times for appointments were almost always 30-45min.

Donna the nurse practitioner is warm friendly and,went out of her way to take,care of all my needs

Great experience

Quick service and little wait.

Everyone is super friendly and responsive in a timely manner. I love Dr. Flora!

Love this office. Everyone is so friendly. Great experience.

Every visit is a positive experience. I recommend tracking and improving the scheduled appointment time with the time one is actually seen. The waiting time can sometimes be close to an hour.

I had a great experience with Dr. Kents office! I've been going here since February and I feel like they really care about you and look at your situation carefully before making decisions. I really trust the staff here.

I received a very good service, thanks for your help and kindness.

Always a fantastic experience. Professional, caring, expedient!

I love Dr. Karamardian but I didn't see her for this visit. I met her new NP and she was lovely. I was coming in for a one off issue and needed to explain a lot of background and she listened. My only concern was that my chart wasn't updated and they didn't have record of my last visits and it seemed as if I didn't already have my annual or what was discussed during that-which confused everyone. I want to be confident my issues are tracked because I'd hate for something to go missed. Thank you! -Deanna Miura

Office staff is helpful and friendly.

Wonderful experience, everyone so caring and excelling in what they do. Dr. Kent is the best! Thank you so much. Sharon Schmidt

Love the location... love Dr Flora!

Doctor was friendly and helpful.

I love the timliness when you see Julianna but it's really a long lead time to get appointments sometimes.

Very friendly environment, knowledgeable, reassuring.👍🏾👍🏾👍🏾👍🏾

Top notch from receptionists, technician, radiologist, breast surgeon, and facilities. Everyone is personable and helpful. What I personally appreciate is getting immediate MRI and mammogram results. No waiting nervously for 2-3 days for results. The patients are ALWAYS in good hands at Pacific Breast Center. And, their expertise is second to none!

It was a very good experience 👍👍

The very best NP's in Newport

Dr. Kent and her support staff are professional, knowledgable, and kind. I highly recommend this office.

Best OBGYN office I've ever been too. Staff is great!

I like the facility and the ultrasound is in one area. The wait is a little long but it is a busy office. I like the friendly staff from check in to nurses and doctors. I would recommend to expectant moms.

Pleasant experience.

Great annual visit! Juliana is always so sweet!

I love everyone at this office! I always have a great experience no matter who I see, thank you

fantastic experience in your office as a first time patient. thank you ladies!

Quick checkin. Was very comfortable with the nurse practitioner .

It was a good experience. The staff was very friendly. The office is nice and modern. The wait time was minimal. The doctor seemed approachable and caring. I will continue to go there insurance permitting.

As always excellent, caring treatment. I needed to come in quickly & you got me in to see Dr. Karamardian np Kathy. I was a patient or Dr. Worsch, who retired & this was my 1st time seeing Kathy. She took so much time with me explaining everything. I look forward to meeting Dr. Karamardian. I'm sure she will be just as professional & nice as Kathy is. Thank you for the great treatment!

Dr. Kent was great.

LOVE Lisa! Everything was super... thank you so much!

Great doctors!

Visit was great. Dr. Kent was super! In and out in 1 hour. Staff was great.

It was a good experience.

Dr. Karan Adrian was great, friendly with good bedside manners My nurse Rosie is phenomenal! Always nice, thorough and helpful

Loved Dr. Lai!

Enjoyed meeting nurse practitioner. Didn't rush through the exam.

Everyone in the office is soooo nice!

i did not even meet with dr karamardian and i already love the place. staff is incredible.

Dr Kent is a wonderful dedicated physician. After being on call and completing a 12 hour work schedule she provided an excellent well woman exam. I highly recommend her and hope to continue as a patient of Dr Kent for a long time

Very professional. Physician listens and cares what is important to patient. Well organized. Thorough with patient history, care, neccessary labs, and future follow up care. It was a nice visit. Office staff were courteous and professional.

Great facility. Little wait. Knowledgeable staff and doctors!

Thank you -l

I very much like Michelle. And the phlebotomist is very good.

Very courteous, prompt and helpful. Staff was excellent and professional.

Juliana is excellent

You guys are the best from the front desk all the way through the staff. You answer all questions & also make people feel good instead of "stupid" Thanks for being there!

Love the new office! The staff is very professional, friendly & courteous.

Angela was an angel.

Everything was great! The staff was very friendly and informative.

Had a great experience! Staff was kind to me and helpful

My experience was great. Everyone I interacted with was helpful and the whole visit was complete in a timely manner.

The staff was polite and helpful. It was nice meeting Jamie and Dr. Kent. I've been with this practice for 20 years and highly recommend it to friends looking for a new gynecologist.

I was checked in and was called back for my appointment in a very timely manner. My doctor paid great attention to me. It was a great visit.

Everything from appointment registry to the nurse were all great. Only a lot of time was taken.

Everyone is so kind and helpful! I appreciate how clean and well managed entire facility is and of course, the outstanding care of providers :)

Staff is extremely friendly and welcoming

I love my doctor and don't want to change but I am constantly waiting nearly an hour past my appointment time and it is so inconsiderate of my time and money please fix this problem

All staff were friendly and professional.

Friendly and knowledgeable staff.

Short wait, friendly staff

Everyone is so friendly!

Wonderful experience. Dr. Flora is the best!

Perfect as usual

Staff is friendly and attentive. I did not wait long and felt listened to when answering questions. Love Dr. Kent!

Thank u for allowing 7am appointments & providing me the opportunity to get an ultrasound while at the office

Great staff, friendly and warm environment

My PA was wonderful and very helpful. She answered my questions easily

The wait was too long even with an appointment. But other than that, it was a pleasant visit.

I was very pleased with the facility and the time that the Nurse Practitioner took to get my medical history and determine next steps. The only feedback that I would give is that I was there 25 minutes early as asked to complete paperwork but waited in the exam room for over an hour to see NP. I left 2 hours after I arrived and was only scheduled for a quick appointment to address issues that I was having. I did feel that the wait was excessive.

I am highly pleased with Nurse Practioner Meg's professionalism and addressing my issue. I would highly recommend her to other patients.

Doctors are great but the associated are not very friendly.

I am really happy with the quality of care I receive, however I would recommend to allow more time per patient since more than once my wait time was longer than an hour.

Professional polite caring attitude of PA thank you

All was well done

One hour wait to see Dr.

Excellent and caring doctor, nurses, and other staff. I've been seeing Dr. Kent and nurse Janie for several years. They are spectacular -as is Cerese. Thank you for everything and all you do.

Dr Karamardian is the best doctor ever! I feel so fortunate to be her patient.

Always a good experience!! Friendly staff and great Dr. Kent!!

Excellent and thorough checkup, friendly environment. Patiently answered all our concerns.

The girls at the front intake desk seemed overwhelmed and rushed therefor quite short and uninterested. Frequently interrupt for intake of new info. Staff in the back was kind and efficient and took the time to speak to me and interact in a friendly manner which made me feel much calmer.

Your office has always been amazing! Everyone is so welcoming and friendly! The staff is always so professional and everyone makes the visit a pleasant one. I love this office!!!

I had an appt yesterday and and ultrasound today. Both times I was there under 45 mins. I had a great experience as always and was very excited to hear that HMG patients can now get an ultrasound in your office. I've been a patient there for over 15 years. I'm so thankful for this group and the staff. ♡ Amanda Geers

Front desk girls were happy & prompt!

Experience was very good. Everyone in the office was very helpful and professional. Dr. Kent is exceptional.

Everyone was so nice and accomidating. This was my first visit to the new office. It's beautiful.

I feel so blessed for having been followed by you during my pregnancy. Doctors and stuff are simply amazing. The only complain that I have is the waiting time which is usually pretty long.

Dr Kent is not only a great physician and diognostician, but she is also a kind and compassionate professional. Her staff is wonderful also.

Very timely, didn't have to wait long

Amazing place and group

Love morning appointments! Very quick, in & out! Everyone super friendly.

Dr Kent is the BEST for over 16 years, that's it!!

Need plus-sized gowns! Nice staff. Glad you're becoming more thorough with the new computer system since I've been a patient here over 20 years and the front desk had nothing in file for me. That's a bit frustrating.

Overall the experience was great. Everyone was friendly and helpful.

Fast, friendly and efficient

I must say Dr. Karamardian is just wonderful! She is one of the most caring and kind doctors I have met as well as being very knowledgeable and professional at what she does. She makes you feel very much at ease.

Dr Speir was very nice.. I called ahead to see if things were moving on time and they said yes but they were running about 2o mins behind... That doesn't make me happy. Front desk was very nice

Great service and pleasant experience overall.

Efficient ! Nice professional reception check in! Nurse Meg was informative and knowledgeable ! Overall good experience,

Friendly customer service, great employees, clean and safe environment. Parking Lot too full.

I met with Kathy, nurse practitioner, for the first time today and she literally change my perspective on my current situation. She's very thoughtful and took the time to explain everything in the appropriate amount of detail. I look forward to coming back and continuing to partner with her on my journey to becoming a mom.

My visit was very professional, with everyone involved courteous.

I was told to plan for about 2 1/2 hours and every bring went accordingly. I was very happy with my visit!

Love the office and doctors but there's constantly a long wait to be seen when you come in for a scheduled appointment. I waited for an hour my last visit and I have waited 2 hours before.

I love Kathy!

The office and waiting room and exam rooms are all clean and neat. Dr Kent has been my gynecologist for many years and she is the best. The staff is all very friendly too

Excellent Patient Care

Excellent bedside manner by the nurse practitioners and informative as to my issues -- receptionist also very good in her dealings with me.

Dr. Karamardian is amazing!! She made my experience so incredible!

Everything! Everyone is welcoming and affable. Always a pleasant experience

Melanie Ulrasound was wonderful

Staff were all friendly and helpful. Wait time was short and appointment length seemed appropriate.

warm welcome, adequate feedback on questions and precise ultra-sound

Organization and attentiveness with patients is excellent

less wait time

The facilities were nice and the staff was very friendly. Every interaction I had with each staff member was great and I will absolutely be coming back. Also thank you to the Phlebotomy guy for being so quick.

Got called into appointment few minutes after appointment time. Nurse was very nice.

I always have at least an hour long wait whenever I come to see the doctor or nurse. At my last ultrasound appointment, the front desk did not check me in even though I signed in. Finally after 20 mins of waiting, I reminded them that I had an ultrasound appointment and doctors appointment. Then they realized that the other front desk lady did not notice the sign in sheet. Besides the long wait and miscommunication at times, I do like the staff and doctors I work with. Thanks for allowing us to give you feedback.

No wait time. Everyone was so friendly (especially Abby) and helpful. New office space is wonderful.

Dr. Kent is amazing

Dr. Speir and her staff have been wonderful. All of the office staff have been very friendly too.

I have been a patient of Dr. Kents for many years and I love her! The staff is very friendly and helpful and I love their new location at 500 Superior Ave. Better than the previous location…free parking, easily accessible etc.

So far everyone has been so amazing! Everyone has been helpful and kind. My office refers to your office all the time and now I see why. Thank you for being a wonderful part of my families new journey.

I have been a patient of Dr. Kent's since I was 18 years old. I'm now 36. I have never had anything but the best experience every time i see her. Dr Kent and all of her staff are the most warm and friendly staff i have ever had the pleasure to visit and experience.

Love the staff and Dr Kent as well. Always a very pleasant experience

Front desk workers greeted each patient and family member with a smile. Checkout, schedulers, were also polite. Rosie and other medical assistance are always friendly and working hard to get everything done in a timely manner. NPs and Dr. Karamardian are knowledgeable and friendly.

Dr. Lai is wonderful!!!

Everyone is friendly, and the office is a pleasant environment.

I was placed in a room quickly and everyone was nice and helpful.

Thank you for another excellent appointment. End to end - a wonderful care delivery experience! I especially appreciate the kindness, friendliness, organization and professionalism of your office staff, physician assistants and physicians. I had an annual exam with Dr. Lai, and would especially like to commend her for the superior level of care she provides. She is a truly standout physician, is knowledgeable and compassionate, and takes the time, not only to care for the physical well being of her patients, but to take a sincere interest in their overall lives.

I have been a patient of this practice for 3yrs now and love everything about it. Love love love Dr. Lai and the whole office staff!

We've had a few great experiences at PWHA and look forward to the rest of our appointments.

Very well taken care of. My doctor had a delivery this morning and my appt was pushed back but they were very accommodating and helpful in getting me in to see the doctor within a short amount of time.

Dr Spier was awesome along with back office staff

Dr. Kent and her staff are always so welcoming and wonderful. I've been with Dr. Kent for about 18 years and have always felt like I've had the best care and guidance.

Great job directly answering questions and providing recommendations/solutions.

The ease of check in and check out.

Great experience as always!

Staff is friendly. I was seen quickly.

Dr. Worsch is fabulous. I will really miss her when she leaves.

Dr. Kent is great. Usually running late but never makes you feel rushed.

Thank you for the pleasant experience last Thursday! Everything went smoothly at my appointment where I was greeted by the assistant with a smile and kind demeanor, I was seen to the exam room with very little wait time, Dr. Kent was as personable and professional as I had remembered from the year prior. I referred a new patient to Dr. Kent following my appt last year (Gina Davis) and would do so, again. With sincere regards, ~Bridget B

It was a great experience beautiful facility only draw back was I waited 1 hour 10 minutes to be called back I think my chart got misplaced. Small thing over all wonderful thank you.

Julianna is very professional and has a good patient friendly manner

Staff was pleasant and helpful. They took their time and we didn't feel like we were being rushed so the next patient could be helped.

Such a professional office, friendly and efficient staff. I highly recommend this practice!

On time. Excellent doctors

Loved the doctor and staff. Got in quickly and didn't feel rushed!

My appointment was great! Got in fast and Michelle was so nice.

Angela was very good at explaining everything and gave good information also on what to expect in the future.

I've been Dr. Kent's patient for over 20 years, & very grateful to have her. She's kind, friendly, attentive, on top of things - I could go on forever. Her staff has always been great, as well. I recommend her to as many people as I can!

I have always had a great experience with Dr. Worsch. I will greatly miss her. She always takes her time with me at every appointment and listens. She also takes note of my overall general health. She truly cares about her patients and their health. Thank you.

Everyone in this practice is kind and always makes you feel comfortable!

Super quick and easy appointment. I appreciate the effectiveness of the office.

Great friendly staff.

Incredible doctors and staff. I would not trust anyone else to care for me and my babies.

Everyone was curtiois and very efficient.

I have been seeing Dr Kent for years. This time I had an issue and needed to get in immediately. Your office was able to accommodate me and I was given excellent care. I was most impressed that the doctor had taken the time to familiarize herself with my file history prior to meeting me. Thank you.

Staff friendly & professional & did not have to wait long

Another great experience! Not a long wait and always love Dr Kent and her staff

The nurses and doctors have been phenomenal. Everyone is so willing to help out and make you feel comfortable. Dr. flora is beyond amazing!!

I absolutely love having ultrasounds with Dawn. She is so warm and caring and somehow remembers me even after 1.5 years. Just makes you feel like family and love coming back to see her!

Great appointment - love Dr. Kent and all of the staff!

Great experience! Everyone was very friendly. Dr. Kent was wonderful!

Dr. Kent and staff are always kind and helpful.

Love the practice and all the employees but would appreciate knowing when you are running 30+ minutes behind as I am leaving work to make appointments. Thank you!

As always Dr. Kent is amazing. I have been coming to her for years and will continue to do so as I journey into having kids. If all doctors were like her the world would be a better place

The office staff was very professional and nice. My appointment was on time and I was made to feel very comfortable.

Doctor Lai is wonderful!

Love dr. Flora and Kimberly

I like the facility and the staff. But the wait times are most frustrating for me. My appt was at 8:45, I was brought back into a room and waited until just past 9:45. This has been typical of all my appointments. And, this is my first kid, so I don't know if that's typical of all OBs. But it makes it difficult to plan the rest of my day especially when working appointments into a work schedule.

Friendly staff, usually a wait to see doctor but that's normal and worth it for the quality care. Love my doctor, nurses and staff. No charge for parking is a plus.

Dr Kent is AMAZING, fantastic Doctor very efficient and professional. I would definitely recommend Doctor Kent to anyone.

All staff were warm and welcoming. I was seen in a timely manner. Nurses and PA were very thorough with answering my questions and exam.

Location

500 Superior Ave #310, Newport Beach, CA 92663
Today: 8:30am - 5:00pm