Neighborhood Family Dentistry

5.0 / 5Overall Rating

633 reviews

2702 Genesee St, Utica, NY 13502

+13157970030

Patient Reviews
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Peggy is the BEST !

The Neighborhood Family Dentistry is a great team and you all do everything well.

It is a pleasure to go to your dental office. It starts with a very comfortable and cozy waiting room. The next thing you notice is how pleasant everyone is that works there. I had 2 crowns put on my front teeth and Dr. Brown did a beautiful job and it was painless from start to finish. I also can not say enough about Peg who has been cleaning my teeth for many years. It is always a professional , painless and comfortable procedure. Brenda is very professional and so nice to talk with when stopping at the office. I highly recommend Neighborhood Dentist Office. Doris Byrnes

Very knowledgeable and friendly staff!

Dr.Brown is the finest dentist I have ever been to. Very professional and yet is very upbeat and friendly, as is her Super staff.. But do yourself a favor don't take my word for it, try Dr.brown once for yourself... You will never go to another dentist..on a scale from 1- 10 she is definitely an 12..

Everyone in the office is very friendly and accommodating.

As always.....AWESOME!!!

Dr. is very thorough in her screening and Peggy does a fabulous job with cleaning teeth....please let Peggy know I finally bought an electric toothbrush to assist with the plaque. thanks for all you do.

Extremely friendly service from the hygienist Peg, the dentist and from the receptionist. Great attention to detail! Would highly recommend!

Excellent

Very professional all around

My long time dentist retired and i needed to find another. Dr Brown was recommended and i couldn't be more pleased. The staff is great and Erin Brown is "top shelf".

As always, my best experiences at the dentist. Such a wonderful group of employees. As much as I hate dental work, coming to the Neighborhood Dentist always a pleasant and fun time. πŸ˜ƒ

The staff is pleasant and professional. Appointments are always in time and Dr. always has time for questions. I wiuld highly recommend this office for any dental concerns you might have.

From the receptionist to the hygienist to the dentist - - all were personable and professional. Thank you.

Best in Utica!!

Excellent, from registration to Erin Brown.I felt very comfortable with every single person.Thanks to all staff and see you soon 😊

Excellent as always!

I saw Dr Brown on an emergent visit due to my dentist being on vacation. Not only was she very welcoming and knowledgeable but the entire office staff made me feel at home. Brenda helped out immensely in initiating a referral to an endodontist. Dr Brown and her assistant calmed my nerves and gave expert advice. If I didn't have such a wonderful dentist, I would switch to Dr Brown in a heartbeat. Thanks so much to all of you. Bonnie Dunn

Even though it was my first time to Neighborhood Family Dentistry, I didn't feel out of place one bit. The staff are very friendly and make a real effort to make you understand the situation. The care provided is definitely thorough and I'm looking forward to continuing with my dental healthcare here. Strongly recommended to those in the area and in need of professional hands!

Everything...have a great summer !

The best

Great friendly and gentle care

I had a very pleasant experience getting my new implant teeth. Thank u.

Excellent cleaning!!!

I had a most enjoyable appointment. Everyone in the office is so nice and friendly.

Professional, friendly and courteous staff.....Excellent as always.

Wonderful environment

Always such friendly staff

Friendly team

As always, excellent and reassuring. Dr.Brown made having my 7 year olds teeth pulled as non-traumatic as possible!

Everyone is so friendly and professional!

Always a good experience !

Everybody in the office was and welcoming. Our appointments started as scheduled and ended with setting our next appointment. I appreciate the text and e-mail reminder options.

Great service!

Everyone makes you feel comfortable and at ease.

Timely, friendly and very clean!!

Best dentist office! 😊

Thanks for taking me so quickly and fixing my tooth.

The appointment was handled very efficiently, professionly and in a friendly manner as usual. Willard Lloyd

EVERYTHING!!!!!

Everyone is friendly and I feel that my teeth are clean and examined well and I don’t have to wait long, which is great.

It’s a pleasure to go to Dr. Brown’s they have a very friendly staff there

Friendly staff.

Everything went as expected.

Hannah is so friendly and does a great job! Love Dr. Brown. So glad I found you

Excellent service and patient care as always...

The dentist might not be my favorite place to go but you gotta do what you gotta do. Besides being very good at their jobs, everyone is friendly and they always try to reduce the anxiety that they know I have . I think very highly of them all!!

Love the entire office!!

Friendly, professional, thorough, and expedient. Bit of mouth wash in the rinse water, nice touch.

Everything :)

Very pleasant from reception to dental work to billing. Family dentistry in all ways. Thank you. Out family has 3 generations going here πŸ˜‚

Pleasant atmosphere, everyone very friendly. Excellent care

Everyone is very friendly and overall everything went great.

Very professional and well run office. Always get me right in and appointment are thorough and quick.

Thank you very much for your professional and friendly care and for making a visit to your office a pleasant experience.

From the moment I walked in I felt welcome! Peggy and Dr. Brown made me feel very comfortable! It was a great experience.

Very prompt, made me feel very comfortable and overall a professional atmosphere.

Great

As always very professional yet friendly. They are the best!

Best dentistry team πŸ˜„

Great!

Best dentistry place in the area 😊

Always as good an experience as dental visits can be. I was in for a cleaning when a serious problem was discovered. My problem was fully explained and a resolution plan was laid out and referrals to a dental surgeon were completed before I left the office. All of the employees at Neighborhood Family Dentistry are very pleasant and caring. I am a very satisfied patient.

friendly and professional

Great cleaning!

It was great

Absolutely wonderful!

Always very professional and very friendly.

Friendly staff. Courteous, kind, caring and always willing to have a nice chat.

Good visit.

Very personable, efficient and attentive

Sophia feels very comfortable coming here and they are very kind and gentle with children

I've been going to Family Dentistry for 10 years. I love the environment and feel of the office. I debated leaving when Dr. Morgan retired, but I really like Dr. Brown and, of course, Peggy is the best.

Always a friendly and professional staff

Excellent

Excellent.

Dr. Brown and her staff are very friendly and efficient.

Love this office! Always friendly, professional and the best at what they do!

Great experience and very pleased with service.

Efficiently xrayed, cleaned and examined all twenty-eight of my teeth. Glad that you also checked my jaws for TMJ and my tongue etc for cancer. Staff is friendly and welcoming. Doctor always seems to be in good spirits. Thank you for continuing to have me as a client.

Excellent as usual

Personal attention

Alwaysapositivevisit

Always excellent visits!!!

sorry don't have any feed back

The whole experience of being a new patient was great! Everyone is very friendly!

6 month check up and cleaning. Your office is very friendly and relaxing. Everyone is so out going.

All the staff are friendly and the scheduling is flexible.

From start to finish, my first visit was overall excellent dental experience. For anyone looking to make a change, please consider this office....the entire staff is friendly, competent, and very professional. I will be switching my family over in the coming weeks.

Excellent, friendly, professional, & quick service! :)

Excellent and caring staff. You feel like they have known you for years.

On time. Peggy is great!

Everyone is awesome!

You guys did excellent no need for a change

We love the facility and the great dentist! I do wish when we didnt have ins they considered a discount when we paid for services in full.

Everyone was friendly, professional and very skilled. It was a pleasant experience.

Always a great experience. Great office with amazing people.

Love you girls. Thanks for being so patient with me. Very good experience...

I am always hesitant to go to the dentist but it was one of my most enjoyable experiences ever

Very satisfied with dental care I receive at my appointments

Friendly, pleasant atmosphere. Professional, knowledgeable staff

For someone who has a great fear of dentists, Dr Brown and her assistant where fantastic!! Thank you for making time for me in your busy schedule!!! ❀️

Friendly & Professional - the BEST !

Fast, friendly service and a very thorough cleaning!

As always great visit. Staff is awesome

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Very friendly, professional, great care.

So friendly! Wouldn’t go anywhere else!

Many thanks for your care and dedication to committed work.

Great Dentistry. All the staff are very friendly, efficient and more than competent.

I had a great visit like I always do. Have a Happy Holiday.

Always great

Entire staff is friendly and caring. Would highly recommend this dental office!

Courteous, caring, professional staff. Appointments timely

Patient with my worries.

My son and I were seen promptly for our appointments and were treated professionally. Dr. Brown explained options for an oral surgery consultation, and the office set it all up for us.

STAFF is All Very Nice. Peggy is WONDERFUL, πŸ˜‰ very helpful & knowlegable. This is my second time seeing Dr. ERIN Brown and I think she also is very nice, easy to talk with and I feel confident she is an outstanding dentist.. Thank You All At Neighborhood Family Dentistry. Highly recommended..πŸ‘

Fast, thorough, family friendly service.

Great staff!

Very thorough exam.

Good visit. I highly recommend

Did everything well. TOP NOTCH

Always a pleasure. From Brenda to Peggy to Dr (type A) Brown. Consistently great work Thank you

Everyone is very friendly and they take the time to get to know their patients which is extremely nice these days.

Hanna was very thorough and did a great job!

Awesome!

Perfect as always. Wouldn’t go anywhere else.

I don't like going to tbe dentist but since I have too, I couldn't pick any better than Dr Erin Brown & her assistant, Peggy and Brenda. They're wonderful.

Never much of a wait. Friendly staff with great service.

Great people and consistently friendly and professional atmosphere.

Everyone is friendly and thorough.

Great people who make your visit comfortable.

friendly staff

Smiley, friendly, helpful, competent are words that describe my experience.

Very nice people and excellent service

Very helpful

Thanks

Friendly workers, explained what they were doing and allowed questions

Always pleased with my cleaning and service I receive.

Exceptional dental care is the norm at Neighborhood Dentistry. Dr Brown and staff are very professional with a friendly, relaxing atmosphere. Peggy has done my cleaning flawlessly for years.

Very good experience - no pressure. Efficient billing and already submitted to insurance for billing.

Awesome people!

Everything was great as always. I love seeing and visiting with everyone

I like the toys you can pick at the end.

Bridge (done 27 years ago) fell off and I was immediately taken in to have it glued back on. It was almost the end of the work day. I appreciated this because I was about to leave on an out-of-town trip.

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I had a few hiccups with my appointment and everyone was so accommodating. And as always, Peg is amazing.

Very professional staff that made me feel comfortable during my office visit.

Always on time and always do a great job with my teeth and my sons.

Great experience all around!

Keep up the good work

Very professional, friendly & no pressure to get unnecessary work.