Drs. Dick, Potempa and Riad

4.9 / 5Overall Rating

325 reviews

5875 Snyder Dr, Lockport, NY 14094

+17164340610

Patient Reviews
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I have enjoyed every visit to DPR General Dentistry the past 3 years. The reception staff is very friendly and helpful. The hygienists are very gentle when cleaning my teeth and let me know what they are doing. The Doctors I've had (Dr. Riad and Dr. Messer) are also very gentle and communicate well while performing procedures and ask frequently how I am doing during the procedure. They are both highly skilled. I mention the gentleness of the hygienists and doctors because I have had painful experiences at other practices. I would not go anywhere else.

I did not have to wait when I got there. The doctor explained what she was going to do and made sure that I did not experience any pain. When she was done, she made sure that I was happy with the way my tongue felt against the new filling.

It has been a long time since I had to have a filling replaced. Dr. Potempa explained every step of the process. He answered all my questions and helped me to understand what was happening and what to expect. The staff helped make sure I was placed in the room in a timely fashion and did not leave my side through the whole procedure. It was a pleasurable experience. Thank you to Dr. Potempa and the whole staff.

Thorough cleaning and inspection of my mouth. No cavities and my questions were answered. I have been satisfied with this dentistry for many years. 5 stars!

Great experience. My concerns were discussed and answered to my satisfaction. Thank you so much!!!!

I really enjoy having Karen as my hygienist! She does a great job and is very personable. All of the dentists there are great as well! I’m usually not a fan of going to the dentist but going to DPR and Karen make it something I don’t mind doing! Thanks everyone!

The staff and Dr. Dick are extremely dedicated to their patients with the care and compassion they provide. From the time you walk in and greeted kindly by Diane to Jessica, the Hygentist who takes great care and time with a cleaning to Dr. Dick who takes the necessary time to look things over carefully. The atmosphere is also at its best. Great, great place with a complete and relaxing environment.

most pleasurable dental experience I ever had.

Very courteous and professional always!! Never any fear of going to the dentist. Highly recommend.

Friendly

Very pleasant experience

Taken at appointment time. Did not have to wait. Friendly staff. Thorough exam. All questions answered.

I love going to this office great people, no wait, nice and quiet.

Gentle, friendly and informative. My daugters and I have nothing but good to say about Dr. Riad and her staff!

Nothing to add.

Friendly, accommodating staff. Dr. Dick, superb, gentle dentistry. The best dentist I have been too! Highly recommend his practice to others who may be reluctant!

Awesome cleaning!

Did everything well. Didn’t have to wait and look forward to my next appointment.

Great staff. Very nice and personal.

Great cleaning, timely friendly and very professional. Thank you

Staff is very knowledgeable and professional. We always receive quality care at your office.

Always a great atmosphere. Everyone in the office is extremely kind. Honestly makes going to the dentist enjoyable!

Very friendly and quick experience!

Gentle,kind,informational

I have always found the office staff to be helpful & professional & very curtious. My Hygentist Karen is terrific. She always gives me a very thorough cleaning while still being gentle. Karen makes recommendations without trying to push too hard. I have recommended this office to friends & relatives. I will be happy to recommend you all in the future.

You are always friendly and happy when I come into the office.

Always feel very comfortable in there hands.

Another great experience. My hygienist was very personable and did an excellent job. Dr J was great as usual. Always an enjoyable experience.

very pleasant demeanor by the Dr. and her assistant. Very caring for your comfort always checking to make sure you're alright. Very professional at doing her job.

Fantastic office staff. Very helpful. Always can get in for emergency visits. Dr Potempa is a super dentist.

On time. Kind. Listens to concerns.

I've been a patient here since I was a child. I have had nothing but wonderful service on all aspects from cleanings to the front desk to Invisalign. I would absolutely recommend Dr. J she is so just wonderful!

I've been a patient of Dr. Potempa for several years. He's a very caring and gentle dentist. The office staff is fantastic and knowledgeable. Any payment concerns or insurance questions I've had, they can always answer. I'd recommend DPR to anyone.

The staff is very friendly and welcoming. They listen to my concerns and check everything out for me to give me answers. All the dentists are easy to work with and make me comfortable every time. Love DPR Dentistry!

Great patient care

The staff and doctors r very nice to work with, great personalities, very professional and they make u feel comfortable

painless

Diane is always great, Laura was exceptional and friendly. Plus the boss ( Dr. Rihad) is always professional and just a nice person!

The appointments always start on time with little waiting around, and for a routine cleaning, the experience is quick and painless.

Best dentists we have ever been too! They do an excellent job right down to the office help who are very efficient. My husband has always had trouble with his teeth due to not having dental care as child. They have done wonders for him and myself

Always professional, on time and courteous. Thanks.

Always a friendly visit with a friendly staff!

All Ok except the 10 min wait over app time.

Friendly and professional.

Very kind and gentle dentistry. I was very impressed. Thank you DPR.

Excellent, friendly service!

Dr. Riad is very professional and sensitive to all my dental issues. All the staff from receptionist to the hygienist are very friendly and professional. I would recommend this dental group to any of my friends and family.

Great, friendly service!!!

Great service, great environment, would recommend to anyone!

The whole staff is very friendly and my time in in the waiting room is always minimal.

cleaned and inspected teeth thoroughly. explained needed procedure completely. all in a friendly and comfortable manner

Everything as always went well. Never issues. And I love the text reminder a few days before the appointment!

Very professional and gave a thorough exam. Stall is ver nice.

.

The appointment went well. Everyone is always kind and they explain what they are doing and check on you throughout whatever procedure you are having done.

Very clean and very nice

The staff is all so friendly! Going somewhere that makes me comfortable and does great work is so important and DPR does this. Location and hours are just right for me.

Everyone at the office is very friendly I never have to wait and they always call to remind me of an upcoming appointment.

Dr. Riad and the office staff are amazing. They take the time to explain procedures and make sure they are painless. They never rush through an appointment, always taking the time to answer any questions. I would recommend this office to both adults and children.

Dr. Riad and Karen are both so professional ant give excellent care. I would highly recommend them to others

Everything

All of the dentists at DPR Dentistry are very caring and professional. They do an excellent job and make sure you are comfortable, understand what is going on and satisfied. I have worked with Dr. Dick and Dr. Riad, but recommend all dentists in this practice. It is a great environment at DPR Dentistry, my whole family and many of my extended family members go here. I highly recommend them.

S

I have always received outstanding treatment and been treated like family.

Awesome staff and Dr Riad is the best Thanks so much for making going to the dentist a pleasant experience

I have been coming to dr dick for years

Friendly, punctual, professional, thorough

Great on explaining what was going on with my health and would recommend to all my friends and family

Comfortable, seen right away, sends reminders, everyone is friendly and helpful

Always friendly, professional, on time - no waiting.

Very knowledgeable and friendly staff and doctors. I highly recommend them.

I love your office everyone is so nice its very clean and the staff really cares

Rarely have to wait when I have appointment. Staff is courteous and helpful. Dentist and techs are very gentle. Explain everything in advance. Always have a good experience

Teeth cleaning was through and dental hygienist was pleasant.

It is a very welcoming atmosphere. The staff is very nice and extremely knowledgeable. Doctor Riad takes her time explaining dental procedures and makes you feel relaxed and comfortable. I highly recommend this office for dental work.

Dr. Balderman is wonderful. She is very professional and has a skilled yet gentle touch, which is combined with her friendliness and wit. I highly recommend her.

Always polite, makes me feel welcomed by remembering who I am and having a conversation! I never feel rushed!

I have been coming here for 14 years. Everyone always makes me feel very comfortable. Everyone in the office is extremely nice and helps you to make sure you are happy and well taken care of.

all

The staff is always very caring and helpful.

All staff are very professional and pleasant.

Awesome place. Best dentist every.

I've been a patient here my whole life. The staff, and doctors are always friendly and address my concerns.

Super friendly and professional staff!

Staff were very friendly and professional; explained everything that was being done. No wait time.

Great cleaning by Jessica... she was very thoughtful and kind and made you feel very relaxed. My teeth looked amazing when she was finished. Rebooked with her

MY VISIT WAS AS PLEASANT AS A DENTIST VISIT COULD BE. EVERYONE WAS VERY NICE & PROFESSIONAL.

Everything went well

We love everyone there😘

My visit was fine except I had to wait longer than usual in the waiting room. Dr. J is the best! I recommend this office to everyone.

Always quick and if extra visit is needed for cavity or issues they get me right back in.

You did great, as usual.

Everyone is very friendly and I can always count on not having to wait like you do at some doctors' offices!

Very friendly receptionists welcome each person as you enter the office. I never have to wait for an length of time. My mouth feels so fresh after my cleanings. Dr. Potempa is very careful not to hurt my tender teeth . I enjoy my visits.

As always fast kind tops in my book..

The staff are very nice and professional.

Pleasant,friendly,efficient treatment!

Very pleased with service and staff. Make going to dentist enjoyable.

Always treated great

Dr. Riad is such a professional. She is great when it comes to procedures and talking with you through the steps as she works. No problems during my cavity procedure today, everything went very smooth.

The office staff is always very helpful. Thank you.

I just love this dentist office. Doctor Riad always makes me feel relaxed and always takes time to explain procedures and makes me feel important. I tell friends and family about my awesome experience and refer them whenever I get a chance. The entire office staff of workers are very kind and courteous I never like going to the dentist but now I do not mind at all

Awesome, as always!

Location

5875 Snyder Dr, Lockport, NY 14094