Cross River Eye Care

4.9 / 5Overall Rating

1197 reviews

20 N Salem Rd B, Cross River, NY 10518

+19147525686

Patient Reviews
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So far, so good, too bad my appt was cancelled due to the VIRUS!! Julie is awesome though. Looking forward to seeing them when we resume.

Excellent Store office great doctors great staff very professional Very helpful I was injure on Left eye . They help me the examinate me I am very happy on the results On their accomplishment thank you very much to all of you cross river eye care. May God-bless you all

Doctor and staff are very efficient, friendly, accommodating patient needs beyond typical service

I really liked the complete explanation the doctor gave me on my sight situation. I also liked the frame suggestions made by the counter person. All were professional and very helpful.

On time, thorough and helpful! Thanks

Dr Weinburger is so smart! His entire staff is a pleasure.

Dr. Gaglioti and his staff are great!! Always a good yearly visit.

Great customer service!

Had a great experience overall, was having trouble with current RX and they accommodated me with an appointment the next day ! They took the time to help me find the right Rx and frames and with their knowledge and patience I walked out with a new prescription and frames the next day ! Very happy I found them !

Very nice experience everyone helpful thanks

It was all good as always, thank you

Excellent experience! Friendly staff!

Great customer service!

Everything beautiful so nice of people thank you for your help

Great service

Appointment was on time, doctor very thorough with explanations.

The eye exam was far more thiorough than anticipated and the optician staff was equally thorough, helpful and friendly.

Always easy and fast!!!

Dr. Gagliotti and his team of people are quite experienced in what they do. Everyone treats the patient with good listening, patience, kindness and have the knowledge to get you the prescription and frames you need. I highly recommend Cross River Eyecare

I couldn’t be more grateful to Gene Marie & Deb helping me find the perfect glasses plus advising me on how to save money not having eye care coverage through my insurance.. Dr. Weinberger was fantastic as well , totally thorough with my exam having RA , with a little added humor. I’m so glad I left MT Kisco eye practice & found Cross River Eye Care Totally satisfied with everything...Highly Recommend.. Linda

Dr. McCann is awesome. I always feel comfortable when I have my examination because I know Dr. McCann is very thorough and professional. It also helps that he is very knowledgeable about the side effects from the various medications I am. Dr. McCann has been following me for years. It is extremely important to me that I have a history to track.

Always a great experience. And Debra was especially nice and helpful picking out new frames. I appreciate the effort and look forward to my new glasses.

Outstanding Doctors and Staff! I, along with my family, have been fiercely loyal patients for 15 years. Dedicated, trusted, professional...top in their field!

Everything was great. All the sales people as well as the doctor were very friendly and knowledgeable. I had a thorough eye exam and they helped me purchase my contacts. The staff was focused on getting me the best value including rebates that I could for my contact lenses. All in all a great experience. Highly recommend!

Friendly, cooperative and professional.

I’ve been a patient for several years and always enjoy my visits. The staff is pleasant and professional. Dr G is great!

Everyone was very patient with me and allowed me to spend the time to be happy with my decision of my new glasses. Not an easy task because it takes me a while to feel completely comfortable with my decision!

Everyone was extremely helpful and nice. They each went out of their way to help me understand what would be the best thing for me. I highly recommend Cross River Eye Care!

Excellent !!!

The staff and Dr. Gaglioti are always pleasant, efficient and well organized. Dr Gaglioti always explains the situation in easy to understand terms.

I’d give them 4 1/2 stars instead of 4 if that was an option. I saw Dr. McCann; he understood my issues, explained everything to me clearly and the options available to correct them. The fix has worked out great. Very attentive staff and very positive experience.

Staff is friendly and professional. Highly recommend.

You guys were awesome, though it was almost closing time you were patient and didn't mind whatsoever and stuck with me while i went thru all the frame options And helped me choose the perfect option Thank you again!!

A welcoming , professional and attentive staff. Dr Gagliotti was thorough in his exam and explained all facets of the procedure

Professional, helpful and caring staff seeking to off suggestions, listen and be responsive to a customers thoughts and preferences ... making the choice of eyewear a very enjoyable and productive experience.

Friendly office, no waiting time (I had an appt). Dr Weinberger did a thorough exam and was very informative about issues relating to my eyes. Thanks Dr Weinberger! Great selection of glasses too.

Every step from eye exam to selecting frames was very stress free and the people there were so nice and helpful. I would recommend them to family and friends.

Front receptionist was so friendly and helpful. Made us feel comfortable right away. (My 11 year old son ). Doctor was down to earth. He made sure he explained everything to my son as he did it. He took his time and was thorough. I am so glad we chose this office.

Staff is always pleasant and professional, and I always appreciate the attention and care from the waiting area through my exam.

Everyone was very professional. Have been a patient over 20 years and would not go to any other eye care place.

Helpful , knowledgeable, professional.

Very nice, thorough!

Very professional. Highly recommended.

Outstanding care!

Very caring Doctors.

Very professional and friendly atmosphere. Highly recommend

Dr. Mc Cann was wonderful & extremely thorough! Great place great service!

Always great service from start to finish!

I had a slight issue with my sight and was concerned. Dr. Gaglioti gave me a thorough exam, and explained in detail the potential problem and solutions to any issues I might face in the future. The other staff were extremely helpful during the remainder of the process of buying new frames and lenses. I highly recommend Cross River Eye Care.

As always, professional, friendly service!

Wonderful caring, very knowledgeable staff and doctors. My wife and I have been going here for many years. Go see them as soon as you know you need eye care and glasses.

The doctor I saw was knowledgeable and patient. Thanks!

Everyone was super nice. I hadn’t been in 20 years. Exam was thorough and I was explained exactly what was going on and my options for the future. The girls found out that my coverage covered my exam, my lenses and most of my new script and saved me almost $500! Thanks everyone!

Easy to get an appointment. Very friendly and efficient service. Got my contact lenses Ordered and delivered quickly.

Friendly professional staff. Great gram selection. Very helpful with information on my Insurance coverage. 💁

Quick scheduling appointment Nice staff Great doctor

I had personal attention and was given great input regarding eye ware. The assistants were very personable

Very helpful, patient and friendly staff.

Please switch to using recyclable contact lens cases. I was disappointed that the one you provided was not recyclable.

Doctor was through in my eye examination and asked questions in regards to my eyes. I never felt rushed because he had other patients waity. Also his staff is terrific.

Love visiting your office! Everyone is very professional and friendly!

The service was spectacular. My pink eye was healed in a day. He also recommended that I come back for an eye check, which was not done with my regular doctor.

Easy to get Saturday appt. very welcoming staff. Doctor great at patient education. Great visit!

Dr G and his staff always greet with a warm welcome combined with professionalism. Dr G makes you feel special as he takes his time in the exam and explanations. I highly recommend Cross River Eye Care and If I could give him more then 5 stars, I WOULD!

The front office staff is always cordial; I am always taken in on time and Dr Gaglioti always takes the time to explain things in layman’s terms. I’ve always been very happy with the services at CR Eye Care

Everything was perfect all people helped me so much Angela help me choose classes I found my perfect ones another woman I came in and helped me with insurance and Julia were known for years because she’s been there whenever I come so helpful with pricing everything out and letting me look at all my options. You have an incredible staff!

Professional and accommodating

the check up,is very well and its not so crazy its simple and nice!!

Make we happy every test was no change pretty good to hear. Thanks

Friendly and smart

The doctor McCann? was visiting from another branch. He was great. Very personable and professional

I had a very good experience with Dr.Gagliotti. Answered my guestions on contact lenses for possibly in the future and had a good eye exam. Very professional and comfortable.

Great customer service

My daughter and i had a great first visit. We’d highly recommend you!

U took my husband in quickly, as he never seems to find time for his eyes- but he couldn’t see - so I quick called u and u got him in & he bought 6 pr of glasses, as he loses them constantly. Thx

Excellent exam and advice from all in office. Wonderful experience as usual. Thank you

On time appt. good selection of frames.

K

Great service, great expertise.

Excellent!

I have the utmost trust in Cross River Eye care.

Dr. McCann was thorough and very communicative with respect to my particular optometric issues. Excellent!

Exam was easy and thorough. Dr. Gaglioti was great and staff is very friendly.

Nice doctor , very comfortable atmosphere

Great doctors. Helpful staff.

Professional, personable and courteous staff all around. Thank you!

You have a very pleasant and helpful staff. The doctor is thorough, explaining in detail each step of the exam. Thank you.

Eye exam and contact usage

Dr. Gaglioti is super thorough and the staff is very nice.

Good hospitality

Great experience. Thank you

Friendly helpful staff

Friendly, efficient service

Cross River Eye Care gives an excellent examination with really helpful service in picking out new frames

I have been coming here for years and have been very very happy with the service and with the expertise of Dr. Weinberger. I also like the variety of glasses available for me to choose from, and I always get great service from everyone who works there

Thorough exam. Honest recommendation

Very professional very friendly

Friendly staff and thorough eye examination

Sorry. I do not participate in social media, but my experience was excellent. Thanks.

eye test went well and good information on sunglasses

Eye exam was quick and painless. Glasses selection was good and the price was right.

Everything was good

Always a pleasure; you are the town's treasure.

Personal care and attention to detail.

Excellent doctors, staff and selection. Upscale, friendly.

Thank you so much for taking such good care of my brother Marc. I bring my son Thomas in as well, highly recommend. Thanks sgain

Nice service. Ibsprrcted that they called to let me know If I get a 2nd frame it will save me money

Knowledgeable optometrists, helpful staff, good selection of eyewear.

Thanks

Excellent Drs. Great service.

Professional and courteous through my visit.

Great people! They really care!!

Everyone was very nice and patient. An overall pleasant experience! Thanks not to al the staff.

Prompt appointment, friendly staff, and lots of Frame selections!

Great experience! Highly recommend.

Dr. G and the staff are awesome

Everything!

Great experience at Cross River Eye Care - professional and personable.

Thorough exam. Great customer service! Very knowledgeable and extremely helpful staff!!! A pleasure

All services provided with professionalism. One note: while I was being helped and another customer was choosing glasses another customer came in who was never acknowledged. He waited about 5 minutes then left. That seemed like poor business practice, to me.

Great experience!

Great eye exam by fabulous docs. A great selection of frames available at fair prices. I get compliments all the time on my glasses.

Great professional shop.

I've been going here since I first lost my vision Many many years ago

Great appointment thank you.

Great service on time friendly atmosphere and very fast delivery

Professional and courteous

Dr. McCann was not only extremely knowledgeable but also possesses great customer service skills. He took the time to answer all of my questions and made me feel better about my particular situation I would strongly recommend Cross river Eye Care

On time and very thorough examination!

Very friendly, patient & helpful!

Everyone was professional and quick. Doctors and staff were friendly and accommodating. Clean environment with many choices for frames

As always from the exam to especially the service given to me by Jeanmarie.. I was totally satisfied and felt confident that the right choices for both eyeglasses were made. Thanks.

I had a wonderful experience at Cross River Eye Care from the optometrist who thoroughly examined my eyes to the assistant who helped me choose my frames. It is the only place I will go to have my eyes checked and get glasses.

Always a pleasure!

Everything's been great!

they were very friendly

I actually enjoyed going to the eye doctor! Everyone who works there is great!

Kind and informative :)

Terrific care!

I would have liked to get an estimate of the expense for progressive eyeglasses after insurance coverage but it seems I need first to go learn from the web what progressive choices i have

My exam was thorough and enjoyable

Very helpful and patient. Explained all the different lens options so that I could choose the best for my vision and lifestyle.

Always a pleasure to be there!

Very pleasant experience. Thorough examination. All my questions were answered.

All was great. Very friendly and got me to 20/15 vision so very happy.

Eye examine was very professional and thorough and selection for glasses very effective.

Care was excellent. I live. In Collegeville PA. so probably wouldn’t recommend to anyone here.

I’ve been going to this place since 2012 & have always had a pleasant experience with the staff. Ordering contacts is a breeze and I always receive my contacts in a great timely manner. Everyone is helpful and eye exams are quick! Definitely would recommend.

Jean-Marie is a lady and a scholar and professional to the finish, Dr. Weinberger knows his stuff and my prescriptions are always exact as a professional camera person I know the difference exact clarity

Professional, informative and pleasant experience overall.

Happy with my visit

Enjoyed my visit with Dr. W.

11/10, friendly workers with years of experience

Everyone who works there is Friendly, professional and knowledgeable

Awesome

Everything was fine--just waiting for my new sunglasses!

Everyone was so helpful and nice throughout the whole visit. The Doctor was great and friendly and the staff was super helpful. I will definitely be back!

Service was excellent

I made the best choice going to Cross River Eye Care! The service was very professional and above and beyond my expections. Ms. Julie and Dr. Gaglioti were very patience and answered all of my questions throughly. Wonderful experience!

Many things, however, I would have liked a fuller exam.

Staff and doctor knowledgable, friendly and helpful.

Treatment is thorough and patient.

Conscientious and professional eye exam

Love this place!!!!!

Helped pick out frames

Always a good experience. Thank you

Phone staff were helpful and made an appointment easily. Appointment was on time and to the point, reviewed any questions I had.

Great experience all around, been a patient for years and would highly recommended our services. Thanks!

It was a great experience overall, everyone was very nice and extremely helpful, thanks again so much ! Marty M.

Doctor was great, personable, patient. Overall great experience. I think the woman helping with frames was having a bad day though.

I have been coming to this office for the past 15 years at least. Dr Weinberger is the best. He is through and professional, and I have complete confidence in him. The staff is very very good and always helpful. They know the products well, and don't just tell you what you want to hear. They don't try to over sell, but give good reasons why you should consider adding something to your glasses I would highly recommend this office, and have Johanna Bogen

Very professional and respectful experience. Did not feel rushed.

Helpful

Listened to my needs and frustrations with my vision. Gettting contacts and it's working due to the Dr constantly looking for the right fit!

Appreciate the professionalism and friendly staff!

Experts and caring honest people

Everything! Atmosphere, expertise and professionalism.

Very attentive staff, eye exam was thorough

Love Cross River Eye Care :)

Excellent eye care and very attentive staff

Staff is knowledgeable Dr is competent Caring

Outstanding

Everyone was friendly, informative and very helpful!

very kind and helpful

It made the day better

Prompt and courteous. Always helpful and patient picking out new frames. I trust their opinions.

Friendly and professional. Took us on time.

Very good service

Dr. Weinberger is patient, kind and effective

Great as always

Prompt courteous professional service

The eye exam was thorough and the employees were very helpful when picking out my glasses.

As always the Dr. was on schedule and entire staff is friendly and knowledgeable.

Dr Gaglioti and the entire staff are professional and courteous. The staff is very patient and helpful when choosing frames.

Friendly and helpful staff & Dr.

The exam was thorough and the Optometrist understands the vision issues and concerns of the patient. That is very much appreciated. The selection in the "yellow" category re: frames needs to be expanded to include a more up to date and wider selection of frames.

Wonderful experience from start to finish. Really appreciate you accommodating me on such incredibly short notice. Upset with myself I didn't come sooner

We are always very pleased with Cross River Eye Care.

Very warm and kind-hearted people. Definitely not pushy salespeople period they really care.

Attentive service, friendly staff, decent selection of frames.

Amazing!

Everyone in the office was so kind and helpful!

Very pleasant experience

Great!

Everything!! From the doctor to the receptionists!!

Everyone nice & helpful. Dr showed me the problem & made a referral. They fixed my last pair of glasses that needed tighten. Do not have new ones yet, thanks

The entire team is very professional and always assist you with a big smile, a very positive experience!

Great selection frames and very nice people. Doc always available to answer questions and help

Excellent!!

Appt.was on time,the Dr.was always pleasant and attentive,I was able to pick a pair of glasses with ease with the assistant she was great it's always a great experience sine I've been going there.

Thorough examination; Pleasant and knowledgeable staff; fashion forward sensibility geared to the individual; Have been going to cross river eye care forever

Great service! Took almost 2 hours between the exam and choosing 3 pairs of frames. Thanks!

Always helpful and accommodating. Cute glasses with style

Everyone always polite and helpful. The doctors have always taken the time to explain things so I understand what's going on. Pleasant visit always.

Dr. McCann is very pleasant and gives a thorough eye exam. He provides plenty of information about your vision, anticipating every question you might have. You come away satisfied that you are receiiving excellent eye care. The staff at the front desk are very cordial, professional, well- organized, and thorough in helping you select the right frames for your face. My family and I all highly recommend Cross River Eye Care.

Courteous professional and welcoming staff.

Always a pleasant experience

Everything went smoothly. My appointment was on time and everyone, as always, was helpful and pleasant

Excellent care

I appreciated the care that I received both from the doctor and the staff. It was professional and unhurried.

I always recommend you to my friends.

Very helpful and pleasant experience. Trying out new lenses and will call if need to change or order.

Great staff and service.

Professional, timely, organized, and pleasant experience.

Very professional experience. Thanks for your assistance.

Dr. Gaglioti is professional knowledge and reassuring. He is a great doctor and I'm pleased to be in his care.

Service was professional, friendly, and on time. I was perfectly satisfied

👍💗😉

Friendly staff. Doctor was informative friendly and comforting

Dr. G and the staff are awesome!

Fast, friendly and convenient. Excellent !!!

Great - love the office staff - trust Dr Weinberger - thanks!

Awesome experience, great and timely service

Very nice

Very relaxed and professional atmosphere with doctors that take the time to perform a thorough examination to ensure good eye health.

Excellent. Highly recommend.

Jeanne Marie was incredible- she asked numerous questions about my work, what I did daily, how I spent my leisure time, so she could understand how I used my glasses and what was/wasn't working. She was thorough and explained many options but also fine tuned her questions so that she ended up saving me money (and probably aggravation) by suggesting one pair of glasses versus two. She followed up with two phone calls to make sure I was fine with the pricing and decisions made. I'm in the retail business and know how important relationship building is: she optimizes personal service and I would recommend the office highly.

So happy with my new perscription! Can see so much bettet!

Very thorough eye exam. Facility was pleasant and clean and the doctor, the receptionist and optician were all very courteous and helpful.

Jean-Marie was incredibly helpful in all phases of the process from picking the frames to selecting lens with options to fitting. Bravo!

Location

20 N Salem Rd B, Cross River, NY 10518