Cascadia Eye

Cascadia Eye

4.8 / 5Overall Rating

2374 reviews

2100 Little Mountain Ln, Mt Vernon, WA 98274

+13604242020

Patient Reviews
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Excellent service,more than satisfied. everyone was helpful, kind, and fast. I am more than happy to make cascadia eye my permanent optometry office I have been as far as Seattle and have not seen better results in Medical testing and inspection than what I have received from Dr.siapco plus it's way closer

-Good service, -Receptionist, kind , clean &neat all rooms, with the smile.. -Assistant ,they’d assist your services -Doctors kind , neat, explained clearly etc.- -I already Recommend this clinic , actually I transferred myself as well, likes services, the stuffs and the Doctors and the place, nice quiet and clean, Highly Recommend.

Everything about the visit was exceptionally professional, thoughtful, well organized and reassuring. The notable exception, however, was the lack of efficiency and interpersonal skills at the front desk. While I had been asked to arrive 10 minutes before my appointment time, I had not expected to spend all those minutes and more standing second in line at the desk while the receptionist chatted with the first patient about all and sundry (weather, ancestry, etc.) and the clerical tasks were accomplished at tortoise speed while the line grew behind me to the door. Not a very reassuring introduction to or impression of the clinic.

Everyone was so helpful and nice. I would recommend Cascadia Eye to others.

It was different than other eye places and more professional

Very friendly, welcoming and clean. Made my 8 year old daughter feel at ease and comfortable, she said she really liked it there. Thank you for making our experience a good one. We for sure will continue our business with you!

Live Dr. Periera..front desk slow..waited 10 minutes in line for check in making us late. Someone needs to step up when there us a slowness..

Doctor Siapco and all the staff at Cascadiaeye clinic are always friendly and caring. I appreciate all their work and they do their job excellently.

It was okay I guess I went there need to check my eyes and that's

All were welcoming and professional. The only confusion was about which part of the building I should go to. I was there early and both doors were locked. All in all a safe place to come to and be taken care of!!! Thank you!

for all the years i have been with Dr Siapco, ( i believe 14yrs) i have valued his kind and knowledgeable care and instructions. He, for me, has been the best! Total explanations and great surgeries for cataracts and other care where needed for my eyes. Thank you.

Very thorough. Good explanation . Professional.

Staff and Doctor are just great. Everything on time.

I woke up with an issue with one eye. They got me an appointment that day. Very professional and through.

Great experience,love that clinic!

Would highly recommend. Had cornea transplant and everyone was friendly and helpful throughout the many hours there, made a stressful time not as stressful. Dr. Pereira has a wonderful bedside manner and treats his staff and patients with respect and kindness.

Friendly and professional.

Is always a pleasant trip each time that I go for a checkup. Dr. Siapco is very thorough with his examination. He takes time to listen to patients questions or thoughts.

I was so pleased with all the staff that helped me thank you

As always, very professional, caring, and thorough.

Wayne had a very good experience. He was seen by Dr. Santoro. Everything was explained to us, even how to leave our room!! Wayne's wife Janice.

Once I got to see the tech and doctor it was great!! But it was about 40min after the appointment time. The waiting rooms were in very bad physical condition: carpet frayed, peeling up, very stained in several places, and the chair arms and cushions were warn and fraying. Lastly the air conditioning was set at an extremely low temperature, making it extremely uncomfortable, painful in fact. Other than these things, it was fine. I’ll make my future appointments at one of your other offices next time.

very good with complete information.

Friendly staff

exam excellent wider selection of mens frames

Everything was great except I wasn't given my script for my contacts. Found that out when I went to Costco the next day to get my contacts. They said I only had a script for glasses. Tried calling this morning but umpire not open yet.

I was ushered in almost instantly and had a quick check and questions with the staff. The wait was a bit long to see dr. Sciapco but his visit was very thorough and took time with me. All in all it was good.

enjoyed the visit - only comment. I was surprised that the assistant did all the work. She did a great job - but I have never been to a doctor that did not do the eye test- vision one that is .

The office is clean and professional. Everyone , from front desk to the Dr.s are great. My only gripe is that there is often a long line to check in. At least a couple of times when I am checking out, there isn't anyone at the ""check out desk" and then it is back in line out front. How hard is it to have a second person help out at peak moments?

Timely, like the office staff and Dr Kassem.

Everyone was very friendly and informative about the procedure and what to expect.

Staff was prompt and professional and conducted tests in a timely fashion. The office and exam rooms were clean and tidy with plenty of hand sanitizing between procedures. History information is updated each visit and a thourough exam completed.Everyone smiles and listens and makes sure all concerns and questions are dealt with to your satisfaction. After 20 years with Dr. Crowell, I would not go anywhere else. Thank you all

The nurse & doctor were very through as well as polite. The woman who assisted me with my new prescription glasses was extremely helpful as she gave me options to select which I made a wise choice thanks to her!

Dr Siapco is the best. Never rushes and always so pleasant. The staff is wonderful, especially Les. Irene Zucker

Overall, happy with the care I received in the clinic. I did find it a bit odd that there were Christian evangelistic materials on the table in the waiting area.

Calm setting, friendly knowledgeable staff, down to earth, professional doctor and no wait time at all! Their reputation was correct. Glad I chose them!

Good job. The lenses do what they should.

Everyone is polite and professional.

Dr. And nurse were nice and tried to keep the mood light during a painful Chalazion removal. It was a terrible procedure, but the did a good job and kept me calm.

Jackie as the tech who tested my mother for vision was amazing. My mother has advanced dementia, but I felt it was important that she be tested & get a new pair of glasses. Jackie knew how to test her even though my mother was not capable of answering questions typically asked during an eye exam. Dr. Santoro was equally amazing. He knew how to complete a thorough exam as he examined the inside of her eye. Your optical staff was very helpful in helping us select a new, stylish pair of eye glasses! Diane Jackson, Daughter of Joann Jackson

My visit was great and everybody was very kind. I was excited to learn from Kristen that Costco had switched the prescriptions on my contacts. I wasn't seeing real sharp but it was almost OK; but now that I have the correct prescription in the correct eyes it's much better. Dr. Rasmussen was very thorough and caring. I look forward to a follow-up visit in a couple months with him in Mount Vernon. My only complaint is regarding the receptionist Jannea. She seem to listen in on other employees and patients conversations and helped with them while she was processing me. Because of that she set up my next visit to see Dr. Pereira on August 27. She even highlighted it on the sheet of paper she gave me. Because my eyes were dilated after she gave me my paperwork, I went out to my car and drove home without looking at the paperwork. I called back to the Stanwood office and talked with the receptionist there. She made sure that the error was corrected and I would not be seeing Dr. Pereira. Had I not looked at it until closer to the appointment time I would've wasted my time and Dr. Pereira's because I was scheduled to see him. My understanding is that Jannea did not notice that her computer was set on Dr. Pereira instead of Dr. Rasmussen. That could've been avoided if she were paying more attention to me instead of those people around her. Thank you for asking for my opinion and I look forward to my next visit.

Everyone is always friendly and helpful. Very thorough exam and good to explain each test and what is needed. Dr Pereria is very helpful. Explains what needs to be done, what My choices are and what he suggests. I trust him to not push something that isn't best choice.

Always very accommodating and welcoming

What an amazing Clinic! Not a grumpy face anywhere 😊 Highly skilled Doctors and Staff! I might just pop in for a cup of coffee one day 😉 Thank you for the terrific care!

Much better experience in Mt. Vernon than Stanwood. They took the time to ensure our satisfaction and went above and beyond to fight the insurance company on our behalf to get what we needed! Thank you:-)

I always love coming to have my eyes checked. Your business are always so polite and nice.

My eye exam was great. Everyone was friendly, helpful and professional. Thank you to all involved with my visit.

I got good and competent help. I appreciated the service in checking out the situation of my eyes.

Excellent in every area! Timely reminders, efficient check in, courteous capable efficient and friendly staff. Thank you

I am extremely happy with the entire staff in both Mount Vernon and Stanwood.

Gave me time to ask questions.

My eye problems were identified and I have an appointment to get them fixed

it was great. will be doing it again soon.

The physicians & staff provide comprehensive service. All members of Cascadia Eye are patient oriented by providing information in lay terms. Patients are respected.

On time, friendly, efficient; good visit.

Very professional tech Very helpful and caring doctor

Efficient Professional

Very patient , thoughtful & nice staff

Dr Perrera was kind and considerate and helped us with trying to find a solution. This clinic has always treated us well!

I like the staff & many choices for the frames & lense shades.

Was impressed with all the technology and honesty of the doctor’s recommendation.

I would recommend Cascadia Eye to any one looking for a place to go for their eye care.

Please do not send me feedback requests

I always receive excellent care at Cascadia Eye. Friendly, professional staff.

Your staff were informative and courteous and while they were checking out my eyes, I got to check out there ears.

Excellent team care. Friendly, efficient, competent staff.

Excellent

Good job taking care of my eyes

On time and professional as usual.

Thank you for the great service and Quality Care! The staff makes you feel welcome and comfortable and they're very competent.

Cheerful and yet business-like atmosphere. Came almost an hour early and was able to leave within the hour. Sure made my day a lot easier. It would still be nicer if this appointment were possible in the Anacortes office, maybe again some day in the future.

Your staff is friendly and efficient, and DrI Pereira is the greatest...I trust his judgement and he is a good listener as well. I often recommend you to friends.

Appointment was on time and all staff were friendly and professional.

I was very happy with your service. I would definitely recommend your clinic.

Awesome clinic and super friendly and helpful staff highly recommended to anyone

Very nice people . Explained everything they did very well.

Got in and out quickly and the staff what very helpful and kind!

Professional, efficient and friendly

The vision tech & optician were highly competent, and DrSiapco is the best . I have trusted my vision to C E care for years with 100 % satisfaction. We are very fortunate to have such competent care available to us .

Short notice appointment due to a cancellation. Really appreciated!

Great Service, easy to get in and out of appointments.

You were ciurteius, timely and gave good information

Well after living with double vision for the last few years, I had come to accept it, believing that there's nothing anyone can do about it. Then when one of my lenses fell out of my prescription glasses resently, I went in and met Alisha Wright. That's when everything changed! She experimented with different lenses and scheduled for a new eye exam, which resulted in new prescription glasses. When they arrived and Alisha had me try them on, I literally "couldn't believe my eyes!" I fought hard to hold back the tears. My double vision was gone!!! And when I read from a book or magazine, I didn't have to close one eye for the sentences to underneath each other! Before, each sentence would all be at 45 degree angles all over the place, making reading, driving, everything very difficult to say the least. But now, I can finally see normal. Many thanks to Alisha for being so thorough, and professional, as well as the rest of the staff at Cascade Eye.

Friendly reception, competent providers, good care.

Great Team! Everyone was very friendly and efficient and Jackie really made my visit a special experience. She was so professional and compassionate and is also a cat lover. Thanks for everything.

Everything went well

On time appointments. Professional and fully capable staff. Little or very little time waiting for the step in the exam.

Very frendly and i felt comforable going to both offices.

Appropriate time was spent with me, my questions were answered by tech and doctor

Quality experience

Excellent caring staff

Love the staff made getting my eyes check wonderful!

Heather was super: very professional and efficient. Doctor Crowell was good as usual.

Christina, who did most of the eye exam, was great! Personable, methodical, focused. And Emma was really good and took extra time to compare the figures on my older RX with the new prescription figures. Dr. Sciapco came out to get me to see if Emma had finished with me. As it happened, she had. I don't know what would have happened if she and I were not finished. But Dr. Siapco was not wanting to relate much. He had talked to me some time ago, about his swimming with a parachute, etc. for strength, and I asked him (as we were walking to his exam room) if he was still doing it -- and he just kept walking - ahead of me - and said something non-committal -- without turning around. It seemed he did not want interaction -- perhaps a bad day -- or he was tired or had his own issues. Understandable if this was the case. I missed his personal touch. Additionally, during his personal exam of my eyes, he mentioned something like "I don't think you have glaucoma" and I didn't know what that meant or where that statement came from. (Later, in the car, as I reviewed the typed notes from the entire examination, I saw that Christine had written down, in her notes, something about suspected glaucoma -- but neither she nor Dr. Siapco, talked to me about that. I believe I should have had that piece of information from Dr. Siapco, since he knew about it from seeing Christine's report. He did order an x-ray because of some optic issue -- I wish I had more information about the suspected glaucoma. That's a scary issue. All in all, from reception to the end, it was a great experience, but it would be good to have some explanation about why the "suspected glaucoma" statement was written and what it means -- Perhaps Dr. Siapco could e-mail me some information about why it was "suspected" and why he said he didn't think I had glaucoma. I know this is a really long statement. Thank you for reading it. Valerie Tibbett

I have been very happy with Cascadia.

Very good experience. Clinic was well run. Staff was knowledgeable and friendly.

Great experience. Fast, professional and friendly!

Very professional and friendly. Staff seemed very knowledgeable and answered all of my questions.

Very positive experience, as always. Please thank Kristen Janda for her professional refraction job. Very pleased with Dr Rasmussen and the scheduling staff also.

Efficient

Everything went great

Everyone was very pleasant. There wasn't a long wait. Staff is very professional, I just wish Nanette was still in Stanwood.

Nurse was very informative.

I was very pleased with my visit yesterday & meeting my new doctor. Everyone was so helpful - Kim Sawhill was especially so.

Always professional, informative and friendly, from receptionists to the doctor. Thank you for continuing to serve your patients with such wonderful care.

On time. Very helpful in optical.

Prompt, answered questions, gave me a printout of the yearly exam and recommendations.

Love going to you office everyone is so nice and courteous. We always have a great time with Dr. Siapco.

Thanks for your great service.

Service is always professional and courteous

Everyone treated me with respect.. The atmosphere was very good.

Very pleased with 1)short waiting time 2) friendliness and professionalism of staff 3) complete confidence in Dr. Pereira 4)Optician, Alicia, exceeded expectations and gets 6 stars! Thank you all.

Great experience

I actually had to cancel my last appointment so I don’t actually have any feedback.

Friendly, efficient, professional in every way

Thanks for the friendly staff, the first person, Ashley was very friendly and smiled a lot. The doctor was very nice and friendly too. The optometrist, Joann was also super helpful and attentive. I will definitely be a return customer.

All staff personnel were highly competent & extremely friendly

All of the associates at Cascadia were both friendly and professional. Dr. Pereira was very thorough and spent considerable time making sure we understood the findings of the exam. We were even given printed instructions prior to our departure. Thank you!

Very friendly and professional.

the appointment proceeded on schedule the personnel doing the work were very courteous and accommodating. I received excellent responses to my questions, thank you! Looking forward to continued care from your facility.

Very good

Very good service.

Very professional, little wait time

My daughter and I have a great experience. It reaffirmed why we go to this practice.

Everyone was very friendly and H

Very helpful and kind. Didn’t have to wait long.

Knowledgeable & professional staff.

On my first visit to Cascadia Eye everyone was totally professional, from the receptionist, to the technician, to the doctor, to the person at the check-out desk. I left feeling that I had made a good choice.

Good examiners.

Excellent customer service,very knowledgeable Great experience

Everyone was so nice and helpful

I normally don't do surveys but I feel that your staff was so friendly and helpful that you all should be commended. Would I sue your services again , most definitely . Thank you .

I love the staff at both SW and MV. Their very patient and tolerant with all my questions. I’m always greeted with smiling faces and written notes about my visit when I leave 😊. Thank you Vickie Best

Friendly staff!

Satisfied

Quick appointment and friendly workers

Everything was very good.

I am always treated very well at your office. I have always recommended you to others. I wouldn’t think of going anywhere else. Thank you. Audrey Carson

Good service

Good service

My experience, was great until check out. Today I had to call & get a couple things straightened out, that should have been addressed. Everything is now good. Thanks

Clean, professional, well organized clinic.

I am happy with everything & have been going to North Cascade Eye since 1999. The only problem I have is when I need to contact your office recently...I call the correct number but then seem to need more information than I have prevy to & usually just hang up. Sorry but there must be a better way. Caroline

CascadiaEye is a group of highly professional & knowledgeable people. I am most thankful to have them as caregivers for my eye care. The front staff, assistants, and doctors are polite, kind, and helpful. Thanks so much and you are all appreciated!

Very courteous,all questions answered to my satisfaction

Efficient and courteous support staff. Professional staff carried out retinapothy exam in a competent and efficient manner.

My in my experience was very well as usual

X

Efficient. Prompt. Got what I came in for. Will be back

staff and Dr. were very helpful

FRIENDLY AND PROFESSIONAL...

Pleasant staff. Questions answered. Recommended treatment carefully explained.

I was a little taken aback at how long I was in the office. Just over an hour and a half seemed a bit excessive this time. Had a long wait with two people ahead of me waiting to see the doctor.

Staff very friendly and professional. Thanks

Wonderful office! All personnel were friendly, helpful and informative. The selection of frames was the best experience I’ve had after many frame purchases- very helpful input! I also like that lenses are created “in-house.” The exam was thorough and painless - no puff of air in the eye!! Feel very confident that my eyes are in good hands.

Saw the dr. Need laser on both eyes. I am in process of moving. He told me he would do it next day. I just finished. No pain. Extremely good service all around

The staff was very professional. Kristin is wonderful. Very courteous and knowledgeable. Becki was a huge help in helping me find the frames, and walked me through the warrenty of my new glasses. Everyone was so helpful with this being my first experience.

Very good appointment with complete explanations and exam. Quick scheduling for pre-op. Very satisfied with care.

Sense of humor with eye doctor!

It was frustrating that I scheduled 2 weeks in advance and provided all my insurance info by the phone so it could be hacked in advance and it wasn't. So my visit was over 2 hours because I had to wait and try to figure out what the issue was in finding my benefits and it turned out you were calling the wrong phone number. I was also told if I left before it was resolved that my bill would increase by $150! I've always had great experiences until now. I hope this was a learning experience for all. I will still continue to come back in the future and do thank the staff for their patience and help.

Great Bob

The technician performing my exam was very thorough and I felt she cared deeply about providing an outstanding service.

Prompt service, smiling faces, good advice and reports

I was checked in by gracious staff. My appointment was within minutes of scheduled time. I liked my technicians who were efficient and friendly. I enjoyed Dr. Who took the time to explain any ? I had. I enjoyed all workers office was clean. Would recommend to others.

Every person I talked with was very pleasant and knowledgeable. I feel I am in very good hands.

Taking me in when my appointment was.

Thank you I did have a problem with my eyes after visit if dr could call me it would be appreciated

Your staff and office was great. Everyone was very thoughtful about helping us get the right product for our needs. Thank you

Exams and times with Les and Carlindo were superior as usual! Front office reception was a little awkward: arrived at 12:05pm for a 12:30pm start but noone was at the "check out" terminal and only 2 persons at the "check in terminal" and both were either on the phone or checking in patients while other were waiting in line. Patients "checking out" over ran the patients "checking in" so people waiting to check in got slow service (i.e., up to 10 minute wait and out of order check ins, etc.

Was. Really pleased

Great team at Cascadia eye! Very informative and thorough exam. Professional and fun!

always good to know that things haven't changed...read and quilt a lot and need my eyes.

Very friendly and helpful staff.

None at this time

Wait time was minimal, person who performed eye testing was knowledgeable. DR was very thorough and always so pleasant and friendly.

Appointment went smoothly

Great people!!! Friendly, professional and looking to make this a great experience! Great, through Dr... Would recommend these folks to EVERYBODY✔️✔️✔️

GREAT care and easy to schedule. A few weeks out for an initial appointment but well worth the wait. The staff and doctor really took the time to listen to all of your concerns and answer them. Would definitely recommend this clinic.

Most professional staff and very up to date equipment.

The visit was all in all very very good everybody was so nice

everything

Everyone was pleasant, friendly and carried their smile well. It brightened my day, thank yo!!! I was pleased with my eye exam report. Thanks again!

Kim was excellent, calming and nice.

The tech was very personable, she answered all my questions.. The Doctor does a great job, he aslways does.

The Best in the world!!

Excellent and thorough Exam and on time.....

Very professional and responsive to my questions

Even the eye dialating was a decent experience. I recommend your clinic whenever I can. Thanks again.

As always I love Dr Crowell. But I also thought the person who did my intake and vision exam was so nice and very thorough and careful with me because I had 2 health related issues affecting my vision. I felt I was taken serious and she answered my questions. When I went to get new lenses for my glasses, I was very happy with my new prescription. It had actually decreased. I was very happy she found this out. Emma helped me with my glasses. She was very sweet, not pushy. She explained my insurance benefits and glasses that would work best for the areas I need them for the most. I was very happy with all aspects of my appointment.

Good customer service

Very thorough with complex medical history. Clear explanation of process.

Personnel were friendly and helpful.

Excellent service!

Usually there is a big wait time in the office, but this time things went smoothly.

Awesome and complete service

Thanks!

Was in and out in no time. Never a bad experience . Everyone is so professional there. Would not go anywhere else.

Good

Good exam

Everything about my appointment went smoothly and professionally. Competent individuals.

All of the staff are friendly, caring & helpful. And......Dr.Siapco is AWESOME!!!! I can't recommend Dr. Siapco & everyone at Cascadia Eye enough!!

I really enjoyed my time with the technician Clare. She is very competent and very personable. She made me feel right at home and in good hands. I also saw Dr. Rasmussen and felt well served by him.

Quick and efficient. Friendly professional staff.

A very nice staff and doctor did my last check up and were helpful and pleasant.

Both Dr. Siapco and Les were very friendly, knowledgeable and efficient.

Prompt, courteous and professional service in all respects. A+ all around.

Dr and staff very attentive to my questions and needs thank you very much

Dr. Siapco is personable, friendly and very professional.

Awesome! Everyone was nice, helpful and professional. My son and I really enjoyed our experience together getting new glasses!

Professional and pleasant. Keep up the great job.

Very smooth appointment quick professional and on time!

Everything was very good until I went to get my perscription fild. There was nothing written down for my by focul lends. So Costco will be calling you to get that part. Otherwise my experience there was just fine

Cascadia Eye did a great job.

Everyone was very professional and kind

Always friendly staff and on time appta

Everyone is friendly and helpful.

Great place

Very happy with our eye doctor!

I completed a survey yesterday. The whole appointment was great. Thanks!

Wait time good. Dr Pereira was thorough.

Excellent care and compassion.

Great visit. I’ll be back in Jan for new lenses.

All.

Very professional. Very friendly.

Quick and efficient service

The staff was outstanding and very helpful. Especially Becki. I enjoyed my visit and the Dr explained everything very well in terms that I could understand.

Nice staff. Excellent, communicative doctor. Clean. Easy drive and parking.

Everything about my visit was great. I will be back for sure and plan to shop for frames soon.

I am very happy with Dr. Siapco . However my wait time was extremely long.

Staff is always pleasant and helpful. Was called in to appointment within 10 minutes of arrival.

Everyone was extremely nice and professional. It was a much different experience with mid levels doing the majority of the exam. Being shuffled to different care givers takes more time and I did not plan for over 1 1/2 hr appointment- with that said I was immediately accommodated when I needed to leave for another appointment. This may be the trend in patient flow but a brief overview might be well appreciated by your new patients. Thanks so much for asking!

A very friendly, knowledgeable group of people, and you told me what I wanted to hear. Everyone seemed to enjoy what they were doing. It gives one confidence in the place.

Pleasant staff. Very thorough. Excellent service, as always.

Good explanations of how my eyes are doing... thorough exam. Doctor was ok but not very friendly.

Nice service friendly

Dr Heffernan and his staff were very courteous and informative.

Great off, great service, all very professional.

I will put my comments in my patient portal thanks

Very courteous and knowledgeable and somewhat prompt

I've been met on each visit with very friendly professionals on every level. You have my confidence.

Well informed regarding the surgery. Pleasant staff. I appreciated the prayer offered br Dr Pereria.

Everything

Friendly employees, professional and courteous a job well done.

We were so impressed with Aidan's doctor. He related perfectly to my son, kept the appointment lighthearted but informative and we found the solution we needed to take care of the eye issue. We got into our appointment right on time and the front desk staff even interacted with my other kids so we could get through the appointment with ease!

Katrina, aid to Dr. Nanerden is a real jewel! My entire experience was good. Thanks

A very pleasant experience at Cascare Eye. Everyone is professional.

Great caring very professional ! Dr S, is the best!

Friendly and efficient!

My visit was great, staff is incredible and very professional.

Was a very experince.

Quick service. Questions answered to satisfaction

The wo=hole appointment went very well. The only thing I wondered about was that you had my blood pressure down on the report and my blood pressure was not taken. The listing was my blood pressure taken four months ago.

Everybody was professional and courteous. I have very short waiting times and was pleased with the service.

Seeing Doctor Crowell is always fun....we go back so many years when she only had her Sedro Woolley office and her girls were so young. Thank you, Nannette, for so many interesting classes on nutrition too.. Susan Faller

Very pleasant appointment as always

The staff were kind and professional. The only complaint I would have is the long line waiting to check in.

Staff very friendly...no wait...

I phoned ahead of time to tell the receptionist that I would be 5 minutes late my appointment was at 1 I believe and I phoned at 5 to one. She said okay but if I was 15 minutes late I would have to reschedule however when I arrived I had to wait 30 minutes before they called me in to the back. So it appears your time is special but I guess my time doesn't matter in addition I was only 5 minutes late like I thought I would be thank you

Every thing went well. Your staff was very efficient and friendly. Also not much waiting around - very much appreciated.

Melissa is excellent. Office is professional and proficient. No complaints at all.

Explained questions I asked, Were helpful with looking at glass frames. Front receptionist could be a little more friendly in greeting you.

There is alot of Eye Doctors in Town But none of them cant attend 5 years old or younger. Bummer! but did Some Research And Found this place Was very Happy And When They saw My son Everyone was Very Helpful! Only downer is Appointments are schedualed Months later had to Wait about 4 months. But other than that Thank You Guys Awsome job!

I ave already completed survey once

Office reception and check out slow, doctors and staff where outstanding

On time No wait Very professional Dr Pereira tech is amazing

Too expensive

Great appointment with Dr and his assistant!!

Always professional, everyone seems to care and treats as individuals. Confident with their reports and recommendations.

Easy check in and a short wait

To long of wait

Everything

Fast check in, great service, very friendly.

All. Were very helpful and professional

Ever since I first started coming to see your doctors, some years ago, it has consistently been high quality Care by all personnel. I am glad to refer others, and have already done so more than once.

You provided the information that I sought,

Everything

Awesome team

I appreciate Dr. Pierre answering my questions so thoroughly. There was a friendly atmosphere except at checkout. Thanks

Everyone at Cascadia Eye was so helpful when I called with an eye emergency. I wasn't even a patient of theirs and they had me come right in (right before closing too!). A week later my eye feels great & is healing. My family and I will definitely be coming to Cascadia Eye for all our future eye needs! Thank you!

Just about everything. Excellant.

Very professional but very "human." Very comfortable. Everything was explained very well.

Friendly, efficient, comfortable place,.

Very professional and answered all my questions. Very nice people...

Very satisfactory office visit

Everything was great until I got to the optical department the girl did not help at all about the insurance and sad that she could not find us and BSP if she would’ve just done a little more research she would’ve found out or if she even cared she would have at least made a call to BSP and found that I was covered under Ves

Nice people, long wait.

The medical staff did an excellent job. The administrative staff caused some apprehension by messing up my surgery schedule

Front staff was not very friendly and not very helpful. Called 3 different times to check insurance coverage and never got a response back. Back staff and doctor was awesome!

I thought all the staff was very polite, considerate and thorough. Dr. Periera answered all my questions carefully and in a way that was easily understood. He seems to be a considerate, caring, knowledgeable doctor. I had a very good experience from the start to finish of my visit.

Good communication friendly services thanks!!

I have been seeing Dr Siapco for several years and have been pleased at the office efficiency and competence and the feeling that Dr Siapco had actually reviewed prior years results and gave me opinions on what I should expect with ageing.

Excellent experience. Staff very professional and Dr Siapco is the best!

Explained things well

Jackie did a great job.

Very thorough, took time to answer questions. Comfortable waiting areas.

I appreciate how you were willing to work with my schedule. Thanks for everything!

I liked the doctor. It was nice to be reassured that I was not going blind. Thank you

Great personal service, and staff.

-Good service -answer all the concerns -they're work to scheduling -

everyone was very nice

Promptness is appreciated. I was seen on time and Breilin (sp?) was professional, kind, and answered all my queries. Dr. Siapco was helpful and positive as usual. I wonder if having written info for patients on in my case punctal cautery which he encouraged me to consider would be helpful in deciding on having this procedure. I'm curious about complications, long-term isssues, if any, how many he's done. I appreciate he's pressed for time so handouts may be useful.

I had a very good appointment. The Doctor and his assistant made me feel very comfortable. I left feeling like I had a good exam.

On time, professional attention, courteous help. Great doctor/patient experience.

Very happy with the medical assistant, the doctor and Devon, who was patient and informative while helping me pick out my glasses. Over the years I've gone other places, but always return because I get the most accurate prescription from you.

Everyone there is very progessional and friendly

Everything was great. We opted to have info sent by portal but my (Virginia) future appointment date didn't show up. I will check again.

It was a awesome experience from the begining. Thank You

What great people there! Professional, friendly, kind. Through examinations on my eyes with great consultation regarding results afterwards.

Very friendly and caring staff. Would highly recommend to my friends.

Nice place

Great

Great eye exam. Will return for future check ups. Choice of frames not so great. Found more choice and more competitively priced spectacles elsewhere.

Dr. Crowell very caring and feel like I can trust her.

Some mis-information re: getting frames with Davis vision-was told I could get exam but not frames at cascadia

The appointment was right on time. The staff was professional and friendly and the Doc rocks!

Friendly staff, thorough

Everyone was very professional and competent. I would highly recommend your clinic to anyone. Thank you for your good service!

There was a time when these appointments were hours long. They have really stepped it up. Other than that the service has always been great.

Pleasant reception and great professional staff

Pleasant staff, smooth operations with reasonable wait times, all staff were informative and helpful.

I think the day of surgery was wonderful. Your staff is so full of life and makes the experience actually almost a joy.

I needed more measurement they. Fitting me in so I didn't have to come back I live in Clinton and I never know how long the ferry wait is going to. be

Efficient!

Well done. Courteous and on time.

Efficient and on time visit.

Very professional and knowledgeable staff.i felt quite at ease as a client should feel.

All staff superb, knowlegable, efficient and caring. Patients' needs and comforts always put first.

Great experience!! Please stop asking for feedback

Everyone was friendly and professional. Exam was thorough and feedback was helpful. Left with the feeling of time well spent.

Nice folk, efficient doctor, thanks for your attention

Very thorough check up. Will return for our next check up. Dr explained all the tests.

When we were checking in the receptionist was friendly and very efficient. Dr.Pierre and his assistant was very informative.

I am very satisfied with everything about my recent appointment. I had conjunctiveitis and Dr. Siapco picked up on the fact that the lenses in my most recent glasses (November '17) from Cascadia were wrong & could have been a partial cause for the eye-strain. This is being remedied now, He also prescribed Restatis for dry-eye. The Staff are all very pleasant and helpful. I will continue to go to Dr. Siapco. Thank you for the great service. Jan Stavig

The doctor and staff were very friendly and helpful. They answered all my questions and were very courteous

Very personal and friendly

All was well

MY appointment went just fine The staff who checked me in and performed the tests were courteous and helpful and explained things clearly.

Everything!

Friendly greeting to kind and caring service throughout my visit. Thank you so much. Love you guys

Fast, Things explained pretty well. Not too clear on how to do the pre operation drops but I will read the materials again tomorrow. Cleaning the eye lashes is confusing. I wonder how important that is. Trying to sign up for your secure group email communication system was a fiasco. .

Efficient process, very thorough.

Great dr. And excellent help selecting glasses! Everyone at the clinic was helpful.

The staff is very calming and thorough. Efficient and nurses during my procedure were extremely kind. I was scared to death but the put me at ease.

Everything

I rescheduled my happy.

It is nice to get to know some of the staff better. Dr. Pereira wants to give his patients the best of care and is very patient and kind.

I a very satisfied with Dr. Pereira. The staff are pleasant and knowledgeable. I highly recommend him.

Doctor and staff helpful.

Really good experience, very helpful people, really knowledgeable.

Thank you for another excellent appointment--Donely reason it wasn't five stars is because at the end of there was a mix- up and I was told my child should've had glasses for the past two years. It was a total of about seven minutes confusion, but it was pretty hairy :-) and the only reason I complain is made me forget to make an appointment after all that !

Quick service

I appreciate how awesome you've been in reguards to appointment flexibility. Life happens to everyone and its great that when it does your understanding. So Thank you.

We think very highly of our primary care doctor so it was great relief to have him refer me to your clinic where he, himself had good experience. I especially appreciated friendly and efficient response when I called for appointment and was favorably impressed when time of appointment came.

Professional in every way.

My exam went smoothly and I got everything I needed. Thank you

everything

Timely, respectful service.

Great work, fast staff,

Everything went smoothly!

ALL of the staff was extremely friendly and courteous. What I'd thought would be stressful and frightening to me (the surgery) turned out to be a very comfortable/pleasant experience, and I sincerely thank all of you for that!

Professional, competence of staff, courteous and efficient. Thoroughly informative on current condition; provided course of treatment, options, next steps. Impressive interactions with doctor and staff.

Friendly, knowledgeable staff. Caring doctors

Yes, I got all the information I need Very clean and professional environment I'm planning on going ahead with the procedures in October/ November

Thanks for your patience! I know babies don't like to cooperate. Everybody was so nice!

Very kind and explained what they were doing

Great experience-love our doctor

Fast, professional, and very friendly.

Exceptional experience!

She was very professional. Even the lady that made my next appointment was very nice, it was her birthday.

Great service!

All went well and and in a timely manner.

Everyone was friendly and professional from check in through exams and glasses selection.

Pleasant and efficient experience. I appreciate how promptly was appointment was handled.

Clear instructions, friendly service.

Had a great experience fixed me right up.

Very fast and Friendly.

I had a very pleasant visit. My vision is great.

Too many patients at a time Waiting room over crowded

Good process and very helpful

The wait time was reasonable. Staff friendly.

I was checked right in for my appointment......The people that worked with me were very professional!! Thankyou!!

pleasant, caring staff. Everyone listens to your issues with your eyes and addressed solutions. great atmosphere.

I felt very welcomed, friendly office, made comfortable for my first eye exam with your organization. Would highly recommend.

Fast and friendly

I was in and out in an hour. That was fabulous!

Friendly polite staff

All went well

Professional service

Pleasant staff

Everyone is always polite professional and pleasant.

Very friendly and professional service. Wonderful listeners and communicators. Fast service, great follow up. Thank you for everything, RJM

Everything went smoothly and I would recommend you to others.

Friendly and informative

I was very impressed with the whole experience

Attentive, thourgh and professional. I would definitely recommend North Cascades to friends. I was referred by a friend.

Very professional, everyone was very pleasant, courteous and helpful. Everything was done in a timely manner.

All the personnel at Cascadia did everything well and made me feel most welcome and that my eyes were a top priority with them. It's been that way every year that I've seen them. Thank you!

Great!

A lot of tears but no pain

Cascadia is a very organized and courteous place to keep your eyes healthy. I always feel very comfortable visiting your office and know when I leave that my eyes are well taken care of.. I also appreciate the friendliness of Dr. Crowell and her staff.

Great visit. Terrific Doctor (but I already knew that). Will go back. Thanks for asking.

You were very friendly and gentle. Asked a lot of questions to make sure you covered all the bases. We are very pleased.

Explaining things when I didn't understand

The service we received was good. There were some wait periods that were longer. Staff was friendly and knowledgeable. I would like a larger selection of frames. Also, we ordered our glasses before seeing the doctor who said I would need surgery but it was my husband who asked if that would effect the glasses we had just ordered and paid for. The answer was yes and we were able to stop the order. That is something that should be considered in house and not relly on the patients to think of.

Very helpful and professional

It was the whole process from checking in to a routine exam making it easy as possible.

Everyone friendly

It was a pleasant experience. Great doctor, assistants and office staff.

Everything.

Seems strange that the assistant spends more time with you than the Dr. Happy the one who met with me was experienced not a new trainee.

had stiches removed, lady was very gentle

did it already.....:)

Great people and wonderful doctor!

Quick and efficient.

Dr. Epley is so nice.

Very friendly costumer service​.

My experience at the eye clinic was great, as usual. It was completed in a timely fashion and the results were presented to me while I was still there. So now I know what to look forward to and when for the next one.

Cleanliness, friendliness, professional.

The appointment went well, however I was disappointed to learn that the procedure was going to take 6 appointments between Dr. Sciapco and Dr. Wald.

Thank you

Friendly, efficient staff.

We appreciate the professional and friendly treatment. Always feel welcome.

I was checked in quickly and I was not kept waiting very long for either the technician or the Doctor.

The office itself is pleasant, the office people are easy to work with and I like and trust the doctors.

I like the professionalism and friendliness!

Very professional and comprehensive exam.

The entire experience from the front office, to the optician, the eye frame center and, lastly, the doctor was outstanding! Friendly, organized, efficient, caring and my eye health was explained in detail! Thank you all very much! Sherri Prather

Always have a good experience at Cascadia. Professional and courteous, they spend time with me. Will never go anywhere else.

Excellent service, friendly staff. A joy!!

Time spent was quality time with a lot of pertinent information.

Everyone was very friendly and took the time to completely answer all my questions.

Great people they all are very helpful

Told me how to resolve my problem.

Everything! The entire staff always treats both my husband and myself with dignity and respect.

Very professional

Everything went smoothly. However was significantly delayed in the dispensing frame area. Highly recommend you have 3 techs during afternoon peak hours.

I feel like the doctor should have done more testing not the nurse or assistant. It was my first visit to your facility and I did not understand who I was with or their position. I was also charged a $25 fee for wearing my contacts and I was told to wear them. I don't understand.

Took great care of me...

Very professional and the optical center was extremely helpful in helping me deal with my insurance and picking the right frames and lenses for me.

Service was terrific. Would you please email me my eye prescription? Thanks in advance. Lindell_r@msn.com.

Always consistent in care. Receptionist, techs are very courteous and professional. The doctor​ I have been with 20 plus years and extremely satisfied. Had contact with the on call doctor after hours and she was prompt and helpful. Thanks

Overall appt was good

Each step of the appt. was handled in a friendly, efficient and professional manner. Very good experience, I have recommended your office.

Great service, love the doctor and eye tech. who attended me. The girl who helped me with buying my new glasses, did not show me the named branded glasses. When I asked about them she said they cost a lot more. She made me feel like I was low income. She really was pushing your brand of frames, which are nice, but I really wanted Ray Bands which I did not get cause she made me fell like I could'nt.

Everyone was very friendly and professional.

Very thorough.

Sam was great in helping me choose glasses. I would not have even tried if Jo was there.

Receptionists and assistants are very nice and helpful. I have been a patient for many years and feel strongly that I'm getting the best vision care possible.

Overall everything was fine. The front desk check in process seems a bit slow, and not as efficient as the rest.

Terrific, as always.

The appointment went as planned. I have one complaint. While taking my blood pressure and my temperature at the same time, I was asked to keep the thermometer in my mouth with the free hand, she was telling me about the drops procedure. It seems very involved and I was distracted by so much going on at the same time. I did ask her to repeat the information about the drops and she did that.

ASSURED ME THAT THE FUCH'S DYSTROPHY WASN'T A PROBLEM. AFTER I ASKED IF I HAD IT. REMINDED ME THAT THE EYE "GUCKY" (REFRESH OPTIVE) WAS TO BE USED SIX OR SEVEN TIMES A DAY.

Quick, efficient and professional

All that makes for a great visit - timely, good communication about what to expect...

Very welcoming and efficient staff at the front desk. Charlotte was thorough and explained what she was doing. My wife and I both thought Dr Siapco was very knowledgeable while giving us great information and advice. Thank You

I was well taken care of!

In general your office is very nice. I was disappointed with two physicians appointments over the past year and that they missed my diagnosis. Very happy to have been referred to Dr. Heffernan who diagnosed my eye problems and helped me. In the meantime my vision in one of my eyes has significantly decreased because of the missed diagnosis.

Great Service as usual.

I like the way u treat us thank very much

Very professional staff and little waiting.

Dr Siapco and the staff are wonderful and caring!

Everything went we in timely manner.

The entire staff at Cascadia Eye did an excellent job explaining procedures, and they always kept the best interest of their patient as their priority.

Okay I was very impressed with the professionalism that was shown and was demonstrated during my visit.to get a second opinion, I will be back for cataract operation in November!!!!! I would advise anybody who has problems with eyes to ce see u all !!!!!!

Was treated very well by entire staff. Got in in a timely manner.

I have always had a great experience there. I enjoy Dr. Siapco, he is a very warm and personable doctor.

very friendly and quick service. appreciated the doctor's reassuring manner

Link on website to find you worked very well. Check in went well. I didn't wait long. Check out was efficient. Good job.

good sevice didnt have to wait to long

Great.. thanks so much

Everyone was very professional and friendly. I was very comfortable all the time I was there. I'm not even uncomfortable at the thought of my upcoming cataract surgery. I will recommend this to anyone I know needing eye care.

Very professional, courteous and informative. Good visit

Outstanding

A 10 on everything

Excellent experience. The appointment ran smoothly because your staff is great.

Always friendly staff, who are concerned about eye health!

In on time for my appointment and treated and out of office within an hour. Very professional well trained staff. Thank you!!

good/ do not share

Fantastic from check in to check out....

Had a very thorough exam. Everyone was very polite and I had a very easy time understanding of what they did. Ery wellExplained v

Very professional. Everyone does an excellent job!

Great to get professional care. Thank you.

Colby had a wonderful visit. Everyone was so nice and friendly

Everyone was professional, courteous and did a great job🤗 Terry Bagan

Everyone was wonderful at my visit.

Everything went very well. Staff very professional.

Thorough exam. Friendly staff.

My dad had a very thorough eye exam and no pressure to purchase glasses at Cascadia. That kind of service is always appreciated.

Everyone was friendly, warm and seemed like they took personal interest in my appointment. Very professional.

On time! Very efficient with the testing required & then being ready for the Dr's exam. Office is always clean & staff friendly.

Excellent and on time

Your staff has always been courteous and kind. I have recommended Cascadia to all my family and friends.

Everyone was friendly and answered all the questions I had for them

Very friendly environment and everyone was very pleasant to deal with

Thank you

From the front desk to everyone in back it was a positive experience.

Great experience, can't wait to get new glasses

I waited for an hour to see Kim and it still wasn't my turn so I have an appointment to come back and I see her. I think if a patient has waited that long it would be courteous to go speak to them, let them know you haven't forgotten them and ask they prefer to make an appointment to come back. I didn't really know what I was waiting for and if anyone even remembered I was waiting. I had to go ask.

Dr Siapco and staff are competent kind and efficient.

Very good service and professional care was, as always, was provided. I am very pleased with the care Dr. Siapco has provided me with. The technicians and staff were very friendly and took care to see to my needs.

Totally happy with my eye exam. All office staff were awesome.

Had a pleasant first experience at Cascadia. Thank you.

It went well.

Very proficient and excellent care.

Thank you for the wonderful care you give my eyes!!! 😊

Excellent first visit. Everyone was both professional and attentive.

Prompt good service checking on patient

Very pleasant experience. I certainly will go back for follow up visits. Sure if I have any concerns they will be addressed.

I really liked my doctor!

I do NOT log on to Facebook.. I have ALWAYS felt my meetings (encounters?) with Dan Siapco (and associates) were flawless.

My experience was fantastic. All of the staff was very courteous and took time to explain everything they did. Dr. Siacpo is the best.

Nutrition advice for my macula was greatly appreciated and renewed my resolve to eat more fruits and vegetables.

Great experience, friendly staff, highly recommended, will be back again for sure

All staff was pleasant , knowledgeable, and helpful

I enjoyed my visit which I found to be very professional yet personal from the receptionist to all those who assisted with my appointment. I would gladly refer a friend or family member.

Always a good experience! Personable, friendly and always professional.

Bernlyn (did my tests) was terrific. Answered all my questions with confidence and told me what she was doing. Feel the same about Emma-- both valued employees!

I have been coming to Cascadia for many years and long before it became Cascadia. Dr. Siapco has treated me for many things over the years and is a superb doctor an person. George G. Bell

Very good doctor and nurses

Walking out the door I thought about each person I interacted with. All so kind, informative and pleasurable. Funny you should ask?!!!

Very friendly and efficient

Excellent providers and staff. Over the last 10 yrs. or more I have always had a good experience. I have, and would highly recommend this clinic. Thank you.

Everyone was very professional and helpful to our needs. Thank you.

You explain things that I can understand and listen to my concerns

Great visit.

Everything.

It was a good experience. I have been with them for nearly 20 years, have had cataract surgery in both eyes and been getting my glasses from them all this time. I highly recommend them.

Kelsey and Dr. Siapco are great. Good appointment. See you in 3 months.

Great patient support. Proactively accommodated my scheduling issue. A great office team. Thanks.

We really like Dr pereira. Always friendly and professional.

I always feel so taken care of at Cascadia. The congenial staff and ultra-professionalism of the doctors just can't be beat!

Great fr

Excellent custmor service I got waited on right away she took care of every thing I needed to get done Ii appreciate it very much for all her help and making phone calls for me .

Excellent professional exam with clearly answered questions

Thank-you!!! Great news !!😉

Good visit treated well

Prompt friendly knowledgeable service with short wait time to to the Doc. What's not to love!

Everything was fine.

Pleasant, professional treatment. All questions properly answered.

Everyone I dealt with was extremely pleasant and made my visit enjoyable. They were very knowledgeable as well.

The staff was very kind and understanding. I am Thelma's daughter. She is unable to give feedback herself so this is from my perspective.

short waiting time.

Everytime I come in and during the checkout process I am told I don't owe a copay. They always say they can work something with the benefits. I know they can't and never have and i would rather pay the copay at the time of visit. I was told no. Now I will get a bill again.

Such a friendly office!

Arrived at appointment ontime. Had longer than usual wait time. VERY THOROUGH team from reception to assistant to doctor. I thoroughly trust them all.

I appreciate having such a professional and knowledgeable provider group so close to home. My experience was A-1 in all ways.

Just very professional and kind.

I have great confidence in the people and doctors at Cascadia Eye because I've received highly competent service and service that is superior. I've recommended Cascadia Eye to others and they've reported similar comments. I wouldn't think of going elsewhere. My thanks to everyone. Frank

My appointment was satisfactory

Helpful visit

Very personable staff. Friendly and efficient

I enjoy the clinic, I'm greeted when I come in. I don't have to wait long to be seen. The providers are friendly and informative. It's a great experience from start to finish.

Everyone was always kind and listened to what I said

I am extremely pleased with the medical care, professional manner, and the attention of the staff at Cascadia Eye. Of course if there is ever any optomicsl needs you will be my choice, and only choice. Thank you.

As always, Dr Siapco is wonderful!

Great visit thank you so much

You're awesome!

Very happy with my experience except check-out desk receptionist is frequently unfriendly.

I had cataract surgery and a corrective lens inserted. Dr. and surgical staff were extremely concerned about about my comfort, answering any questions about the procedure and post-op care. Professional and caring all the way. Thank you!

Thanks for everything it was great

Good experience people were cheerful,helpful.

Great experience and wonderful staff

We do not do Yelp, or Facebook, we might possible do Google.

Had a great experience - thank you!

very professional and communicative about eye conditions and how we will proceed with monitoring my eye conditions.

My experience was perfect! During every step in the process, I was treated professionally with thoughtfulness and concern for my needs. My vision is wonderful; can see well at a distance or close up. Am recommending you to everyone.

A lot of moves

Everyone is very friendly and helpful. I never feel rushed and my questions are answered in an easy to understand manner.

As usual, it is a pleasure to interact with your staff. They are always courteous and do anything they can to help. Thank you for being there when we need you. Bruce McClure

This was my first visit to Cascadia Eye and I was very pleased. Everyone was very friendly, professional and explained what was being done. I would highly recommend them to my friends and family. Job well done!

I have been extremely pleased with the pleasant atmosphere and excellent care I received before, during and after my cataract surgeries at Cascadiaeye and look forward to future care of my eyes.

I thought each person I worked with was very knowledgeable and competent, also pleasant. Grateful for the assistance.

The lady who examined me was terrific! Also, the lady who helped me pick out my new glasses for great. The doctor, although nice, seemed rushed and I left with unanswered questions, i.e. no glucoma or macular degeneration? Was I tested for those two things? His demeanor seemed to change when I told him I smoked. Needs to show a little compassion for those of us who are hopelessly addicted to cigarettes. Also, was my insurance billed? I spent $33 for the visit and $250 for the new glasses. Some of that should be covered by my medicare/United Health care. Will I receive a refund for what is covered? I'd appreciate a phone call regarding these questions. Thank you.

Everything went just fine.

Had cataract removal surgery. Everything was excellent. Room and equipment very clean. Staff was wonderful; made me feel relaxed and comfortable. Pre and post op instructions were clearly explained and the care booklet is very helpful. I'm recommending this clinic to everyone.

Excellent experience, most throughout eye exam ever!

Very patient with choosing glasses and getting dialarion. Much appreciated

All aspects were good.

Professional and quick

I was VERY impressed with my care during my cataract surgery and all of the appointments. ALL of the personnel are very pleasant and helpful. I would recommend your practice to anyone.

EVERYTHING WAS DONE WELL, VERY WELL, DR. PEREIRA THE NURSES AND SUPPORT STAFF ALL TOP NOTCH COULD NOT BE MORE HAPPY BEST

All staff were very cordial and professional.

Smart and good wow

Dr Siapco did an excellent procedure and I am now my right eye is able to see brighter and more vividly. I thought my hair was yellowish and now I see the true color 😆 I look forward to have my left eye done.

Everyone was very personable and professional.

Three appts before surgery is a lot....

The staff is warm, friendly, happy, and helpful. I felt that I was putting my vision in good hands. The surgery staff was exceptional and the doctor was fantastic. I can well understand why Dr. Siapco comes so highly recommended. Thank you

Professional well planned process

Very professional excellent service

everything. thank you very much !

Always personable, friendly, fun and most importantly, not rushed and always feel as if we matter and are "heard".

Everyone was very kind, but it would have been nice to have been warned of what it potentially could be like having my eyes dilated! It's a good thing my husband was with me, or I'd have been stuck. Maybe mention bringing sunglasses to first time patients would be helpful. Other than that my experience was great!

eye exam

You are the best

Dr. Pereira is an awesome doctor and so with the staff. Facility is clean. No reason not to recommend and not to applaud.

Appointment on time, went quickly no waiting

All staff very friendly and professional

I would recommend Dr. Siapco and his staff to everyone!

The staff at Cascadia Eye were without exception friendly, kind, helpful, and well-skilled. I've found this to be true on every one of my visits, and I appreciate it very much. Thank you!

The staff were as always, and without exception, friendly, helpful, and expert. Thank you!

Everyone was friendly and very caring. The explanations for the treatments were explained so I could understand. I appreciated the help I received. Thank you.

Timely, thorough, and professional.

Very well organized and a friendly staff

Professional and courteous staff.

Kristen is such a great tech! :)

Every member of your staff that I dealt with was fabulous. Jamie told me several things about my glasses that i didn't know before. I really appreciate the extra time that Dr. Crowell took to answer several of my questions.. .

Courteous, prompt and friendly.

Great friendly staff

I hate always getting these feed back surveys.

Great job.

Very pleasant and professional staff.

always nice to have information shared from Dr. to patient.

i always appreciate the kindness from all staff at Cascadiaeye and professional attention to my eye health.

I was seen soon after my scheduled appointment time. Kelsey was helpful and friendly and did a professional job with checking my eyes. Dr. Maria V. seemed to remember my current eye condition and has helped me agree to see a specialist. At check out I was scheduled with a time and date to meet with the specialist.

Everyone was patient and helpful to give advice that would help our vision.

Your employees are very professional and Dr. Maria V. is excellent.

I was greeted and received prompt treatment. The eye exam was thorough and, as usual, I thoroughly trust Dr. Siapco.

I have all good things to say about the great people and their service to me. The are friendly, efficient , and reach out to make sure I do not have any needs. I would recommend you to anybody. I have shared with some friends already about how good it is for me to go there and have caring and efficient people. Thank you for all you have done so far though I have more appointments I am sure it will be the same experience.

I have always looked forward to my visit to, now, Cascadia Eye. Staff is competent and friendly. On my visit a few days ago, I was so pleased with an excellent report after my eye exam. Very satsfying!

Friendly, knowledgeable staff and well organized. Thank you.

Personnel are great and listen well. Highly organized. Not pushy with doing things that cost money but aren't really necessary yet.

always excellent

everything

Easy visit, professional service.

It's always nice to come to an office where you are treated with respect

Professional, competent, efficient and caring. My doctor was the best, Thanks!

professional, well organized and caring. Feel confident about the care and advice I received.

professional. caring, post-surgery sound information.

Wonderful people, great Doctors

I don't understand computers well enough to say yes to passing on to Yelp or Google. I was very impressed with everyone during my appointment. I thought the whole process was very efficient.

Very happy with the results. Nice to see well. My glasses that I have been using for my computer work are of no use. I can almost do that work without any assistance.... Many thanks.

Very happy with staff and exam.

Great service, as always

As usual, from the front desk to seeing Dr. Siapco, everyone was friendly and professional! I have referred friends and relatives to your practice with the knowledge that they will be well served!

All the aspects of having a cataract surgery were friendly, understandable and professional. The day of surgery went smoothly and staff was very kind. The post-op appointment, the day after, went just as well. I especially appreciate the clear and understandable instructions re: eye drops.

Dr Siapco's "team" work well together. One suggestion... Dr Siapco's white coat looked like it had seen better days ... perhaps he came from surgery but I prefer the crisp clean look he is normally seen as. I have seen him for several years so I didn't judge him by his cover! But it is a fact appearance matters.

As always, perfect. Love the professional staff.

Great staff! Covered all the bases and all follow up. Especially grateful because they were the only clinic to take Coordinated Care.

I have ALWAYS been pleased with all aspects of Cascadiaeye Clinic - the professionalism from all is a extra reassurance that my vision is #1 and at all times I have been treated with respect and kindness. I always look forward to my visits as each ends on a positive note for the best vision possible for my vision difficulties. "See" everyone March 2017. Happy Holidays and a Blessed Christmas to each.

I always have a positive experience at your clinic. Everyone is friendly and professional. I get a little nervous with eye appointments and your staff puts me at ease. I have a lot of confidence in Dr. Siapco and have recommended him to others. I feel blessed to have such good care.

Very efficient office

Start to finish, a thorough check up with questions answered and new lenses on the way! Good for another year. Thanks!

All the staff have been very professional, courteous and friendly.

My upcoming cataract surgery was explained very well. The things I needed to do before and after my surgery.

Every person from the staff right down to the Doctor were amazing, kind and attentive to me personally. The attitude was as if they loved caring for me so I thank all of you. I felt the liberty to ask questions because of the openness of the staff. Dr. Carlindo Pereira is full of knowledge, skill, gentleness, patience and kindness. I want to just share from my heart I felt like the attributes of Jesus are in him and it radiates those qualities that touch lives like we all matter to him. I am blessed.

Professional & friendly! Staff are smiling and able to answer any questions for future appointments or concerns.

You people are fantastic! Professional Thorough and FUN !

Exam itself was excellent but the long wait for the ONE receptionist was not. That receptionist took over 15 minutes with one patient and I could not check in until an additional receptionist came out.

Just saying that Dr. Siapco was extremely professional and very willing to answer questions that I had and he was a great deal of patience. The Check Out individual was fantastic too!

Great experience. Professional and courteous staff

Professional, on time, personable.

waiting time was minimal; people were personable and professional. Waiting room and exam rooms were tidy and attractive; I like my visits with you.

i was very satisfied with efficiency of the way everyone worked to keep things going, yet there was time for questions if I had some. Thanks to everyone..

Always very thorough and friendly. I am recommending you to friends and family.

The whole process was outstanding, from the front desk , the short wait time, the prep before the Dr saw me to do his tests, and check out. The Dr is excellent in that he is very thorough in his examinations. Also the girl that did the work to process me getting the glasses, and the suggestion that I could pick up my glasses at the Anacortes office. I was very pleased.

Another good eye exam. I am relieved Dr C agreed with me that trifocals were unnecessary.

Took me in for my appt. on time and processed me through without delay in a professional manner.

Dr. Pereira and his staff is very professional and friendly, they made me feel very comfortable. Dr Pereira has excellent bedside manners & I will definitely recommend Dr. Pereira to all my friends and family. Thank you to all of the staff at Cascade Eye Center. Mimi & Ralph James

I sent in my survey yesterday. I so appreciated the high caliber professional treatment, and I truly am put at ease with the warmth and smiles. A well run, accountable association doesn't lose sight of the need to be respectful and friendly. My technician was amazing that way. This benevolent attitude must go all the way to the top.

Dr.'s and staff were friendly and very helpful. We had no wait, all questions were answered and we were able to find eye wear quickly for a great price.

I was pleased with the entire appointment. Checking out was a bit slower than I thought necessary, but this might be a process that takes time. Thank you

The friendliest group of employees made my cataract surgery a wonderful Experience. Nothing but high praises to all. They all seem to love their jobs. Keep up the good work👍😃

Upon DC I was given paperwork for another patient "Bernadette" I can only assume she got mine. I wasn't able to see the paperwork when I left due to eye dilation. I didn't notice it till later that night.

Very reasonable wait time. Friendly, knowledgeable technician. Cordial, informative final evaluative session. The professionalism is very important, but so is a warm smile.

We love Dr. Dan. Would have helped to know my appt. was in Mt. Vernon as I called this morning and made today's appt. I called the "629" number thinking I was talking to someone in Stanwood, so showed up there. That's okay tho, I'd go to Orlando FL to see Dr. Dan. (it's all good - drove up to Mt. V and he saw me) A++ still.

Efficent and polite.

Efficient,clean,pleasant atmosphere, ,Dr.Siapco and assistant very nice and easy to converse. (seems to remember all his patients even me ) IDEA for check-in --write in name on arrival rather than to stand in line for next available receptionist...

Very professional technicians and doctor. looking forward to more visits and future services.

Well done, very professional yet friendly. Keep up the good work! Marshall Will

I had a very positive visit. The doctor and staff were pleasant and easy to work with. All my questions were answered.

Everyone involved with my eye surgery was positive, helpful, and very professional. Thank you all for the services that you have provided. Mahalo.

Thank You for the Great service. Clyde Rutherford

Excellent care. Thank you!

You have a pleasant team & keep to scheduled appointment times. I would recommend to others.

Great staff. Everyone was very helpful.

friendly, professional, patient with my aging mom

Everybody that I have been in contact with have made my visits very comfortable

Every employee was extremely professional and courteous. The attention to detail unsurpassed. I'm very, very pleased with the outcome.

Everyone in the office was friendly.

Very friendly staff! I felt comfortable and listened to!

Always pleasant to be seen there, all are welcoming and professional.

Waiting rooms are spacious. Service is kind and helpful. Appointments take time but it is easy to just relax. Splitting appt into 3 parts helped make it feel like it went a little faster.

Great staff: Both friendly and professional

It was all good except for the wait to see the Dr., that seemed a bit long.