Brighton Optical

4.9 / 5Overall Rating

267 reviews

875 Brighton Rd, Tonawanda, NY 14150

+17168320296

Patient Reviews
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I really liked how my eye exam was handled.

Always a great experience. We have been coming here for several years. Everyone is so friendly and helpful. No one tries to up-sell you on expensive frames or lenses that you might not need. They explain your options and let you pick. Prices are good and the selection is wonderful.

Except for the wait time, our experience was great. Gary and I have no complaints that I know. Good job!

The entire staff was courteous and professional. It was an absolute pleasure of a visit. I highly recommend Brighton Optical!

Everyone is friendly. The doctor was thorough and accommodating to my needs. They understood my sense of urgency with insurance to make corrections

Great friendly service

I was very happy with the customer service. I appreciated the time you took to figure out my glasses with me.

My experience at Colvin Optical was fantastic. Dave was very professional and helpful. I highly recommend Colvin Optical for anyone's vision needs.

My husband and I see Sam, and he is great. He always knows which way to direct us on our glasses. Wouldn't go anywhere else.

Always appreciate the efficient and professional service at Brighton Optical! An insurance plan originally took me there and I continue as a customer because of their excellent service. They're caring, great to work with, and when I have a question, they find the answer.

Very nice and very onest ,

Every aspect of the visit was excellent

Excellent options to choose from, very friendly staff. A very pleasant place to shop. Call or drop in you will feel at home and very well looked after no matter your needs.

Staff is very friendly. Doctor is spot on and extremely helpful.

I have been going to brighton optical for over 35 years ,and have always gotten the best service. I have my vision tests there for my glasses and contact.They have always been right the first time. I have never had to go back and change anything. Dave the owner will bend over backwards to satisfy you. I would recommend them to my family, friends and anyone.. Great service from everyone who works there.

I had a great experience all around

Greet service

I have been to many optical places before, but never have I or my family received the professional, honest and quality care, that we receive at Brighton Optical!! From the exam, to the selection and fitting for my glasses , everything is professional to the tee! I highly recommend everyone to visit them for a great experience!

Doctor is amazing! Staff is patient with process of picking out glasses.

Great place, late hours help for pickup and appointments. Friendly staff and good selection of glasses.

I’ve been going to Brighton Optical for many years; they provide excellent customer service !!

It was easy to schedule an appointment, everyone was friendly and thorough, customer service was excellent, and my lenses didn’t take long to come in. Overall, a great experience.

Went to Brighton Optical due to change in employer/insurance. Service on par with previous provider.

These guys are great, always awesome customer service and great prices

Staff is always friendly & helpful. I was especially impressed with how thorough the exam done by Brinelda was! She offered feedback and options and made a recommendation for follow up because there was a change in my optic nerve.

Always excellent

Did feel a little rushed when choosing my frames since I was the last appt of the day. Otherwise all good

A lot of personal service was given, even though the shop was very busy that day. Glasses fit perfectly. Also, these glasses are very stylish. My vision is great the minute I put them on!

Really like this business because it's family owned and the staff treats customers well

Friendly service, giuck and easy

Well taken care of by all the professionals. Feel confident in the service I received and the products I buy. Would surely refer and I will continue to schedule my exams and my sons with you.

Great service!

Great staff!!

Great service very friendly and helped me find the perfect glasses that I love

Great selection and service. Professional staff. Great eye exam

I've been a customer of Brighton Optical for years. The service is great and the staff is a pleasure to work with. I would highly recommend this office for your optical needs.

The care and concern that your entire practice had and the professionalism. Summer also was a joy and most helpful. The eye doctor was thorough and also wonderful.

Very professional, really knew what fit to look for.

Doctor & staff were all professional. The exam & purchase moved right along

I always appreciate friendly people that make me feel welcome and make it personal. Everone did.

The staff are friendly, and they always get my prescription right!

Fast service and very helpful.

The assistance that I️ received from Sam was very helpful . He helped me pick out glasses that looked good on me. He took his time and which I️ appreciated very much

Very helpful and extremely satisfied!

The optometrist & Summer were very helpful

The color on my current glasses faded so the lenses were generously swapped with the frames that were in stock there

Very friendly. Answered all my questions. Nice variety of frames

Very friendly and helpful staff! Thank you!

Best service I have received in quite some time.

Excellent experience from arrival, throughout exam, frame selection, and fitting.

This business is A+++. I've had such a wonderful experience here right from making the appointment to picking up the eyeglasses. Dr. Kokotow is fabulous. Really helped me with a difficult diagnosis. All of the staff is very professional & kind. The eyeglass selections are also excellent.

Excellent service!

The service was excellent, unfortunately I am not really happy with the difference in my vision, and the comfort on my face

Very thorough, friendly and accomadating. Explained what you were doing and answered all my questions.

Great experience nice staff professionals Wonderful selection of frames. Very helpful. Highly recommend this optical Store.

Efficient and helpful

Thanks for taking your time examining my eyes and being thorough! Great job!

Optometrists were excellent and nice to talk to. No pushy sales just honest advice. Prompt service.

Very nice staff and fast service!

Thanks for taking care of my needs. I will stop in soon to have my glasses fitted again. I also missed getting a crizal cleaning cloth with my glasses. Everyone very friendly and professional.

Always satisfied!

My wife and I are long time customers of Brighton Optical and would not think of going anywhere else for our glasses! Everyone is friendly, professional, and knowledgeable. It is also nice that they know your name when you walk in the office, even if it has been awhile since you were last there.

Would not think of going elsewhere!

I've had nothing but great care and service from Brighton Optical over the years. They know their business and treat their customers well and at a fair price.

Very friendly people who always provide courteous service!

Absolutely wonderful

Location

875 Brighton Rd, Tonawanda, NY 14150