Very good

So helpful when I wanted to replace my lenses. Very kind, patient, and friendly. Would highly recommend!

The customer service representatives are always very helpful, they go above and beyond to make sure you are satisfied with the product you get & need.

Very professional friendly place. They make u feel special.

Always confident in the care I receive at Abrams Eye Care

Excellent care experience

Quick response for appointment request

Staff is very friendly and helpful.

Dr. Abrams did cataract surgery on my right eye. I was very please with the results and with all of his staff who were extremely thoughtful and kind and made me feel very comfortable before and after the procedure.

Wonderful and helpful staff.

Everything was courteous, professional, and friendly.

Everything! On time.

I was impressed with gals that did the preexsmination and I really liked Dr. Abrams. He knew so fast what he thought I needed. Wearing the one contact in one eye is working out great!!! Thank you very much for such excellent service!!!

Awesome staff. Friendly and welcoming

very professional

The service was first rate

On time, efficient, and very pleasant. However, I hate these surveys. Only bad part of an otherwise good experience. I will not fill out another one.

I had a very satisfactory first visit to the Abrams Eye Care Office. Everyone of the medical eye team that worked with me was very personable, professional, knowledgeable, and focused. I appreciated the way I was treated. I would definitely recommend them to my friends. I have no complaints ir concerns at all. I feel secure in hat I have a very talented medical team caring for my eyes. The office staff was also very professional and efficient. All went well for me.

Always a great experience!

Friendly, efficient and caring service.

Friendly competent care

Staff was very efficient and friendly. Looking forward to getting my vision improved.

Friendliness of staff. Timelyness of appointment. Extreme professionalism of Dr. Mann.

A positive experience as always!

Professional and courteous staff. Comfortable environment. And a great doctor that obviously cares about each individual patient

Always great people. They take their time and never rush. All my questions are answered.

Short wait time knowledgeable and friendly staff

Professional as usual no wait and very pleasant total experience.

Friendly Reception, professional and great service. Answered my questions concerning my appointment.

I was seen promptly when scheduled,Carla was efficient, knowledgeable and personable, Dr. Abrams was on time.

Kind. Efficient and knowledgeable

Great service, very friendly people. Dr. John Abrams inspires great confidence. He is an excellent doctor!

Always exalent

I really enjoyed my visit with Dr. Mann, she is very kind, caring, and she knows what she's doing. The office staff could have been more friendly though.

I had records from another state faxed to a specific Doctor & I had a very good check-up with an Opthamologist I felt comfortable with and will go back to her.

Everybody was very helpful, responding to all my questions. The doctor was very friendly and knowledgeable.

Courteous and friendly staff. Got in a very timely manner for the examination and was on my way

Joe's awesome. Very responsive and caring about his patients. Absolutely wonderful.

very pleased

Every thing was pleasant and everyone helpful thank you

Great care and service! Timely and thorough

Always professional and thorough. Never a question left unanswered by best in the business!

As always, my time at Abrams was efficient and pleasant. From the check-in thru the check-out, I felt respected and well-treated. The physicians are top rate and I continue to be impressed with their knowledge & skill.

Easy & nice people

Answered some questions on spots and floaters, confirmed the early stages of cataracts and changed my contact prescription successfully!

Responsive in insurance matter. Assistant very nice. Doctor very knowledgeable.

Really nice and fast service! 10/10 would reccomend.

My new glasses make my vision clear and do not slip. Lots of compliments on them too.

I didn’t wait for my appointment. I was early and they were already for me. Very efficient and friendly.

Dr. Man is so wonderful I recommend her to others who are searching for eye dr.

All facets of my visit was AOK

Visit was simple and easy. Specialy thanks Nancy for helping me ordered and pick up good frame for my glasses.

I have been with you for years and I am very happy with your service

Dr. Mann is a wonderful physician.

I am totally satisfied with Dr Abrams and his personnel. I appreciate the care they give, and the concern they show. Dr Abrams has been fantastic. He and his skill have saved my sight and let me continue to have a life worth living. I am grateful he was able to put prisms in my lens to save the vision in my left eye!

I was very happy with my experience.

Me and my family has been with Dr Abram we love the practice and staff very personalized very professional Have given me apt for the same day for eye infection . I will recommend Abrams Eye to all and I already have to some of my friends

I think the exam was complete, and informative.

Great office! Staff always friendly, and office usually runs right on time. No complaints!

Very thorough on my examination, that gave me confidence. Thank you.

Surgery went well but the office staff was not sympathetic to being in pain the next day they were very short-tempered

Efficient and easy to get visit completed

They answered my questions and I never have to wait long to see the doctor.

Immediate appt — on time appt — accurate care and follow up.

Everyone was friendly and professional.

Efficient and thorough

Great care!

My wait when arrived wasn't even 5 minutes 🙂 I was in & out in less than an hour & for a new patient that was great 🙂 Employees were very nice 🙂

Efficient and friendly.

Dr. Tobe is super nice, thorough & seems to appreciate her patients

I have been coming here for 30+ years and have had the best eye care and surgery. Dr Abhrams is extremely skilled and we trust him completely.

Very professional.

Perfect appointment. Professional caring and quick.

Very accommodating- squeezed me into the schedule when I was experiencing a problem. Thank you!

Everything was fine

Quick and efficient appointment. Entire staff was friendly.

Polite. Efficient. Expert exam.

Courteous and immediate check in. Listened to my concerns and sensitivity to medications and adjusted accordingly. The doctor checked for the problem I was experiencing three times in both eyes which made me feel confident that I had been thoroughly examined and was relieved by her diagnosis. I was also able to have my glasses straightened in a timely manner as I left. Always a good experience. Thank you!

Outstanding eye exam.

Always efficient and friendly !!

Everyone is very friendly and great selection of glasses

Everything went fine.

Quickly in and out

Great!

Great service by best people

Quick and easy process as a new patient. Friendly staff. In and out quick and didn't have to wait for contacts to be shipped because you already had them in stock. Great experience.

Friendly staff, prompt treatment, everything taken care of to my satisfaction

The entire staff was professional and efficient

Didn't have to wait long for my appointment. Had all your ducks in a row. Set everything up and it all went smoothly.

Efficient and timely

I was very happy with the measurement procedure I underwent prior to cataract surgery.

Always friendly, efficient, on time and willing to thoroughly go over any tests

Very friendly. Took me on time, which I appreciate !

Staff was friendly and willing to help.

Both surgeries went perfect. Couldn't have asked for anything better. Healed quickly, without any problem.

Did not finish my last text thanks to Sandy Bowling for giving me the referral. Will comet after surgery

Excellent professionalism and very committed to personally caring.

ALL GOOD. Excellent Exam.

Great visit as usual

Very great staff from receptionist to the technician to the doctor. Love your new offices.

Prompt service, high level of care.

The appointment was on time. Dr. Abrams treatment recommendations do work. Happy to have him as my eyes doctor.

Professional staff

Dr john abrams is great he is the best thank you dr abrams

Very friendly and seemed to know what they were doing very well

Our visit was very satisfactory thank you

examination 4 .my greatgranddaughter age 4 wAs done very well thankyou

Great service.

Everything was good.

Awesome

I have always enjoy the customer service I received at your office the staff is awesome the service is considerate and caring and I just appreciate you all

Everything

Timely, friendly, and informative.

Great experience, careing staff, awesome service

I received quick and top-notch care from Abrams.

I really enjoyed the experience at the Methodist Professional building First time going there after prior appointments at Eagle Highland I’ve not been impressed at all with the optical section at Eagle Highland so followed Dr Jones to the Methodist building where the optical dept was great! Very professional and helpful Very much appreciate and worth paying to park

My visit was very good

Excellent service and info provided

Great customer service caring doctors

The exam(s) were done in a timely manner and went well. However, I was expecting to be contacted for a referral. As of this date I haven't heard anything. Thank you for this opportunity to provide feedback.

Always good

Everyone there was very kind to me. Thank U.

timely and efficient

Very good office visit. Friendly and very professional towards patient. Next year will go there again!

Very friendly and helpful dr.

Everyone there is so accommodating and thoughtful. The entire staff is GREAT to work with.

Appt was on time, and pleased with staff and exam.

Everything was Great from the reception to the assistant to the eye doctor

I like to get my eyes checked out because dr. Abrams makes your eyes look healthy and makes you see better

Great care and concern in a timely manner.

I was in and out with no waiting, thanks

Service

Everyone was great, from checking to my getting my new glasses.

I was made to feel very important

Dr. John Abrams is without peer for his skill, experience & insight into eye health. He continues to amaze as he guides me through the aging process! His leadership & oversight of his staff is equally impressive. The consequences for my vision are superb! Thank you all at Abrams!!

Very efficiently run office with professional, helpful and friendly staff. Kudos to Abrams Eyecare team!

Courteous, professional, caring. Highly tecommended’

Dr. Mann is wonderful! Thank you!

Very accomodating.

Dr Mann and staff were awesome. Wait time was less than 5 minutes.

Took me in on short notice. Much appreciated.

Dr explained well and took time to answer my questions. The staff is very helpful and polite and professional.

Excellent experience, great staff

Everything well done.

I’ve been going here for a long time Dr Lloyd takes her time with you and explains what she is doing and why. The staff have always been very professional and attentive.

Efficient, friendly staff. Timely attention. Well run office. Dr Abrams is the best. Wouldn’t go anywhere else.

I love Dr. Mann and since I have moved I still drive to see her.

Very friendly. Very efficient. Always willing to answer any questions. Make sure I understand everything. VERY thorough. Highly recommend.

Fast and efficient service

Thank you!

Pleased with care & attention given. Not sure, however, why given prescription to fill for expensive eyedrop pre-surgery when it was available in office post surgery at no charge (presumably).

Always appreciate appointments being right on time.

This was an efficient and forthcoming experience. The only improvement I could see is there were 5 people at the front desk, and no one greeted me. Customer service is still important!

Very professional , courteous and considerate to me

Great experience, so cooperative and feel very comfortable Best Rx

Great service

Appointment was in time ! Very professional !

Friendly,efficient,trust my eye care with Abrams. Staff are great too!

Each appointment with Dr Abrams is a good experience. The professionalism his staff has is very much appreciated

NA

Friendly staff

Abrams Eye is top notch! They are efficient in their work without losing the kind care that makes n appointment with them the best. Thanks to all those who make an eye appointment enjoyable.

Everyone was very professional.

Everyone as nice & knowledgeable as ever! Wouldn't go to any other place!

On time and friendly staff

Great front office

On time!

Excellent customer service

Smiled. Spoke respectfully and kindly. Practiced procedures in a professional and knowledgeable way.

Y'all did everything well

Love Dr Betty Jo Lloyd! Would not consider going to another doctor!

My daughter is 14. Dr Lloyd has been awesome since first seeing her at age 3. She is the best!

Dr. Abrams and staff have taken care of vision needs for a number of years. I have macula degrneration and I am always confident that Dr. Abrams is on top of this disease. His staff is so very friendly as well as professional. I am very satisfied with the treatment I receive and most definitely highly recommend him!

Thanks

My name is Mary Ann They treat me very well and I appreciate it😉

Friendly staff and did not have to wait.

I have been a patient at Abrams I care for about 20 years. And in my opinion, Dr. John Abrams is one of the best ophthalmology has to offer anywhere. I feel fortunate to have him as my doctor. His assistant Carla and his entire staff of always been very professional, courteous and caring to me. I would highly recommend Abrams Eyecare!

.

Staff are professional and Dr Abrams is thorough. I have recommended this practice to friends.

I was very taken care of at every step! It’s a miracle I can see !!!

My appointment at Abrams was fantastic. Staff was friendly and helpful.

Everything was excellent

Everything was excellent

Love the staff

To the person friendly competent care

Always on time and great doctors!!

Prompt service.

Excellent care, but long wait to see Doc.

Nice and professional staff Dr Abrams is very good at his job

Dr. Mann is friendly, efficient, and explains everything.

Dr. Mann is very thorough in checking my eyes. I would highly recommend her.

In and out quickly professional friendly

Great service

Very efficient, no wasted time, very friendly staff and extremely professional doctors. Thanks for all you do for us.

A very good experience.

Good thoroughly checked over my prescription

Always friendly and professional

Quick and friendly service!

Physician was outstanding and very caring. Conducted a thorough exam , diagnosed the problem, and explained what had happened and the medications needed to treat the injury, She made sure I understood the nature of the injury and what to anticipate long term. She also proved helpful instructions on using the medications. I really appreciated her comprehensive and kind approach. It was the very end of the day but she did not seem rushed. Took the time needed. Will definitely recommend to family and friends. Thank you!

Dr Mann and Dr Tobe both spent a great deal of time with my mom. They were very willing to listen and answer her questions.

I had a wonderful experience as a first-time patient. I was actually taken back for my appointment several minutes before my scheduled time, which was superb. I really liked Dr. Mann as well as the friendly front desk staff. I have never tried Contacts, but the knowledgeable people back in eye wear got me rolling without any trouble. Thanks a lot!

Great office!!!

To Whom It May Concern: I have been a patient of Betty-Jo Rawls Lloyd, MD for well over thirty (30) years. I have been blessed to have such a wonderful and caring Doctor. I continue to come back to this practice not only because of her but the entire “Office Staff” at the West 38th street location – and especially the ladies that provide patients assistance in selecting, fixing and adjusting new eye wear. These ladies go out of their way to provide every patient the care and assistants they deserve in such a loving and professional manner. Too many times - all we hear are the negative comments from patients – (these individual complain about life in general). You are so lucky to have such loving and caring employees that work hard every day to care for your patients. Sincerely Jerome K. Noblet CPA, CPP

On time! Professional, courteous.

I have been well treated by Dr. Abram's although I wish he would have been more upfront that with my astigmatism being as bad as it is, it may not be able to be totally corrected and that I may still need glasses to correct the astigmatism. I may have chosen not to pay the additional money for the corrected vision had I known this.

Great service. Thanks.

Superb md and staff

The front secretary was a little rude. She seemed annoyed because I was standing too far back from the front desk. That area could be a little more open when we come into the office.

Took the time to explain everything well

Very happy with care. Waiting to hear if I can have the multimodal lens.

I enjoyed meeting the 3rd generation of Abrams. I saw the Senior Dr Abrams starting in 1079. Been seeing them when I am in town (Indianapolis, IN. Every since.

Really appreciate the great care I have received! The staff is very helpful and friendly.

Excellent

Everyone is nice n professional but always feel a little rushed through my appointment.

Great experience all the way around, with everyone I interacted with.

Quick and easy plus VERY knowledgeable. Will be back!

Meticulous attention to every detail. Showed genuine concern for me and my needs. Dr. and entire staff very pleasant and friendly. Great experience.

Great service

Dr. Jones puts a patient as ease. Gives you information that is pertinate to the exam. He and that staff were very friendly.

Dr Tobe and her assistants in the back office was friendly!!!! Dr Tobe explained everything to me. She seem very caring!!!

Timely and friendly.

Perfect!

Punctual and professional

Short wait Friendly and professional staff

Fast, efficient and thorough

Excellent very caring and showed great concern for my eye. Thank you.

Dr. Tobe was great! She took her time examining me and answered all my questions without making me feel rushed.

Competent staff understood my special needs. Office was running on time. Answered my questions.

Everyone seemed very pleasant and efficient

Everything was professional. I was impressed that the doctor took the time to explain thoroughly.

From the reception area to the exam room, including the exam, all went well. The only negative was I ended up 40 minutes behind my scheduled time.

Very friendly and supportive

Still waiting for glasses

Very pleasant atmosphere

Short wait in waiting room.

Good experience but always done too quickly Sometime the girls are very friendly but some act like they could care less about you. Like Dr. Abrams and have confidence in him.

Great

Always professional

Awesome service !!! My visit was quick and easy :) everyone is soooo kind !

Love Dr. Mann she's the best!

Very caring & attentive to my needs & questions. Appreciated the follow up phone calls after cataract surgeries.

Friendly and courteous staff and GREAT doctors.

Thank you

The team did a great job in explaining my options, scheduling my procedure and in communicating my aftercare instructions.

From the the start of my cataract experience through each surgery my care has been excellent ! I am completely satisfied with the outcome. I have 20/20 in the distance eye & the same in my reading eye, couldn't be happier. Every office personnel interaction has been outstanding. Thank the staff for that. Keep up the good work. I have recommended your practice to my friends. Joyce Brady

Verry verry good care with you and your saff . THANKS.

Great staff and service.

Very thorough and caring professionals. I truly appreciate their time and services.

Very professional and accommodating treatment.

The staff was super friendly and Dr Jones was funny, kind and knowledgeable.

highly recommend

Very efficient

All staff are very helpful and pleasant.

Friendly. Professional. A1 care. Took time to explain and answer my questions.

All went well

Very pleasant experience and enjoyed having DR Mann work with me

Was very impressed with Dr. Abrams, and all office personnel. Found all to be extremely competent and very efficient.

Appointment was on time. All seemed to be done per a plan, and was efficient. Staff was helpful.

Great visit, they are very customer oriented, doing quality work, to meet the customer needs

I was very happy with my experience

Great Doctor. Will be back next year.

On time courteous staff communication was ongoing. Doctor was informative answered questions completely and expanded answers to concerns I may not have considered. Thorough examination Pleasant experience

Awsome!

All is well and went well.

I appreciated the attention everyone gave to me. The ladies at the desk were so nice, Carla and the other tech ladies were very thorough and I feel very confident with Dr Abrams going forth with the surgery.

Great service Questions answered

Dr. Mann is very professional and very kind. She definitely knows what she is doing!

Dr Rothbaum listened to my glaucoma concerns and did pachymetry test

Dr.Mann was very helpful and I was on my way in no time. Chris helped me choose a pair of glasses that I could afford and said he would try to rush the order. It's been a week, but I expect them to be ready soon.

Dr. Mann was able to get me in the same day for some eye irritation that I was having!

Never more than a 5 or 10 minute wait. Kind, courteous and efficient. If you need an eye doctor I highly recommend Dr. Mann!

On time professional services.

The staff was very pleasant.

I could not be more pleased with the care and attention I received from Dr. Mann and the staff at Abrams Eye Care.

Christina at check in was great! She got me in because of a cancellation. Donna was nice and engaging. Dr. Mann was very personable and professional!

Thank you Dr. Mann.

Very thorough and helpful answering questions

The staff was very helpful and answered all of my questions.

I love how quick everything was.

Dr Abrams and his staff are very caring and professional. I felt at ease from the moment I walked in. He explained my eye care treatment plan on my initial visit, and now I'm on a yearly visit. Unlike my previous eye care providers, I have not been asked to return monthly to receive an unnecessary and painful shot in my eye, just because I have excellent insurance coverage. I'm grateful that I found out about Dr Abrams from my friend.

Very friendly made me feel comfortable

The whole experience was handled very well

From cataract surgery through a series of followup appointments, Dr Abrams and staff handled my case with great skill, professionalism and care. Thank you.

As always, the professional care & personal attention at Abrams was excellent for my Annual visit. It’s always a pleasure to receive great eye care & see the world thru “rose colored glasses!” At Abrams, that’s what you can count on with every visit & in every area of service! Thanks John & Team!

Office staff very friendly. Ran on time. Dr. Abrams was great. Highly recommended!

Thanks for seeing me

Good exam

Appreciate that Dr. Mann is ALWAYS on time and that appointment is thorough yet quick. Love the woman who takes care of checkout. Feels like the practice realizes that support staff can make or break a patient's perspective of the practice. Regardless of how good the doc is.

My first experience was quick, staff super friendly and everyone was very caring!

Professional and courteous staff from check in to check out. Very efficient office!

Very professional, relaxed atmosphere. Made me confident in their recommendations.

Dr Mann is excellent!

Great everything was on time!!

Everything was fine

Wait time for Drbwas a bit long, over 20 minutes, but once arrived dedicated time and energy towards my issue.

Making an appointment is easy. Staff always professional.

Under the circumstances, I appreciate the professional and personal care and help getting me the special help needed at the VA. They knew I was coming and a Retina specialist. Fortunately because of Dr Mann, Tomika Gastonia and Dr Tobe's I received the care I could not afford otherwise, when the VA agreed to help me and of course indirectly my family. You all have my complete recommendation anytime someone asks. Thank all for your attention, understanding and help. Ric Chilson, photographer retired

Timely and friendly staff

Polite and friendly staff

I recommend Dr. Abrahmsto my friends. I enjoy his professionalism and his people skills

Everything was timely and very satisfactory.

Promptness and getting an appointment. Did not have to wait long to see the doctor once I arrived. The staff was very friendly and very thorough with the examination. Dr. Abrams was very patient and detailed in letting me know what was going on with my eyes and what I needed to do.

Great hospitality!

The eye exam was fine. I was disappointed in the eyeglass area. There didn't seem to be a lot of glasses that were suited for me & the technician wasn't a lot of help.

I was well treated

Dr. Jones always takes time to explain things to me so I can understand. I always have had a great experience at both locations where i have been seen- Westside and Downtown.

Great patient care. The doctor really took her time, listen, and explains a lot to me. I've definitely have found a new doctor

Waiting time a little too long before scheduled appointment but Dr. was in the Emergency Room and wait explained. Otherwise visit good.

Very friendly. Answered all questions

Very quick which was nice. Not much waiting. A little not personal with the doctor. Although she, along with the nice lady that did my eye exam, were both very nice!

Everything was great. Dr Mann was very informative and attentive to my concerns as always.

The two female employees in the optical office were incredibly helpful and very personable...Keep up the great customer service!!

Dr. Loyld is great

Friendly, timely, and professional treatment by the office staff, Dr. Mann, and the optician. Thanks!

Prompt and very friendly staff.

The cataract surgery went smoothly and on schedule. Abrams Eyecare checked with me following the surgery to ask if I had any concerns or problems. I have full confidence in the care provided.

Amazing, thorough and speedy eye exams. Staff was lovely and answered all our questions. Great place to get your eye exams!

F

Great experience!

Test

Great service from super nice people

A great experience, everything went fast and professional!!!!

Quick and caring. Professional and friendly. Exactly what you want and expect from your physician! A+ for Abram Eye Care!

everything was good

For me got me in and out was a pleasure to talk to to explain everything I need to know about mise about the diabetes no only place I would go from here out

Everything

Very pleased with Dr Rothbaum and everyone else who assisted with my cataract surgery.

Explained everything well

Service

Nice visit

Goof

Being very concerned

Always great. Enjoy seeing Dr Mann.

Super nice and fast!

Everyone was great you feel nice going in and going out good people there

Very professional, very courteous. I highly respect Dr. Lloyd.

Entire staff was courteous and professional. Punctual and never made me feel rushed.

Dr Mann was great to work with today. It was a tremendous appointment. Thanks.

Prompt friendly knowledgeable

Friendly, efficient professional service. I appreciated that every step of my appointment was explained into me in language I could understand. A 1

Dr. Jones is wonderful

Very friendly and considerate associates who I dealt with, allied with the virtual zero wait time. This is about the best experience with my eye care that I've yet had.

I love their kind and care attitudes, highly recommend!!

This doctor has a very good staff that sees that patients are seen quickly and receive all necessary information. Doctor Abrams is very professional and talented.

They were quick and professional. I am very pleased with the serices provided.

Fastest we ever got in and out of any doctors office in our lives. And the doctor and assistants were as professional and efficient as always

Very friendly

Great service!

We got there a half hour before my appointment because we're from out of town. We were almost done with the appointment

He was very quick and thorough this diagnosis made me feel comfortable that he knew what he was doing

Dr Abrams and his staff are great. Would highly recommed

Timely, thorough, professional

The staff is always courteous, professional, and timely.

You got me in to see Dr. Rothbaum even before my appointment time! The exam went quickly but was very thorough, and Dr. Rothbaum answered all my questions. I'm very please with the professionalism of everyone as well.

Appreciate office that is on time especially latter in the afternoon

Prompt, professional service

Good appointment. In and out quickly. Friendly staff.

Everyone in the office was prompt and friendly.

I was checked in quickly and attended to quickly. The staff were pleasant and efficient. The Doctor explained everything in understandable terms and I was checked out quickly.